HireRight Receives Prestigious ACE Award for Excellence in Customer Satisfaction
15 Mai 2008 - 2:30PM
Business Wire
HireRight, Inc. (Nasdaq: HIRE), a leader in on-demand employment
screening solutions, today announced that it has received an
Achievement in Customer Excellence (ACE) Award from CustomerSat,
the leader in real-time customer feedback solutions. The Award uses
objective statistical analysis to measure and demonstrate success
in customer satisfaction and loyalty. �We are honored to be
recognized with the ACE Award for achievement in customer
excellence,� stated Eric Boden, chairman and chief executive
officer, HireRight. �HireRight is committed to our customers�
hiring success, and we know that providing responsive, high-quality
customer service is a critical part of an effective employment
screening program. By combining our on-demand screening solutions,
outstanding account support, and continual feedback from our
customers, we strive to deliver the best available overall user
experience in the market.� The CustomerSat ACE Awards certify,
acknowledge, and celebrate outstanding achievement in customer
satisfaction. Qualifying performance is a combination of customer
satisfaction mean scores and top-box rating percentages maintained
during the measurement period. CustomerSat endeavors to ensure that
the survey processes on which metrics are based are rigorous,
defensible and repeatable. Surveys may use either a census of
customers or representative sampling with specified minimum
confidence levels and maximum margins of error. About CustomerSat,
a MarketTools company CustomerSat is the leading provider of
enterprise solutions for measuring, analyzing and managing
enterprise-wide action based on customer satisfaction and loyalty
feedback. With advanced technologies and proven market research
techniques, CustomerSat delivers feedback solutions for service and
support, sales and marketing, HR, channel and partner management,
IT, website operations and e-commerce, supply chain management and
investor relations. CustomerSat is a MarketTools company and is
headquartered in Mountain View, California, with offices in North
America and Europe. For news, product demonstrations and other
company information, visit www.CustomerSat.com or call
1-800-372-7772. About HireRight HireRight is a leading provider of
on-demand employment background and drug screening solutions that
help employers efficiently implement, manage and control screening
programs. Many companies, including more than 65 of the Fortune
500, trust HireRight because the company delivers customer-focused
solutions that provide greater efficiency and faster results.
HireRight also provides pre-integrated employment screening
services through enterprise e-recruiting solutions from top
providers such as Oracle/PeopleSoft, Taleo, Vurv, ADP/VirtualEdge
and PeopleAdmin. HireRight�s worldwide headquarters are located in
Irvine, California with offices and affiliates around the globe.
For more information, visit the company�s web site at
www.hireright.com. Safe Harbor Statement under the Private
Securities Litigation Reform Act of 1995: All statements included
or incorporated by reference in this release may contain
forward-looking statements based on our current expectations,
estimates and projections about our industry, management�s beliefs,
and certain assumptions made by us. Words such as �anticipates,�
�expects,� �intends,� �plans,� �believes,� �seeks,� �estimates,�
�may,� �will� and variations of these words or similar expressions
are intended to identify forward-looking statements. These
statements include, but are not limited to, any statements or
implications contained herein regarding the ongoing satisfaction of
our customers, their user experience and their continued loyalty to
our company, and any statements or implications contained herein
regarding the future success of our products and services or our
business in general. Such statements speak only as of the date
hereof and are subject to change. We undertake no obligation to
revise or update publicly any forward-looking statements for any
reason. These statements and implications are not guarantees of
future performance and are subject to certain risks, uncertainties
and assumptions that are difficult to predict. Therefore, our
actual results could differ materially and adversely from those
expressed or implied in any forward-looking statements as a result
of various factors. Important factors that may cause such a
difference include, but are not limited to our failure to satisfy
and/or retain our customers and the general economic and political
conditions that may impact our operations and our revenues. Further
information on HireRight, Inc., including additional risk factors
that may affect our forward looking statements, is contained in our
Annual Report on Form 10-K for our fiscal year ended December 31,
2007, and in our other SEC filings that are available through the
SEC�s website (www.sec.gov). � Copyright 2008 HireRight, Inc. All
rights reserved. HireRight is a registered trademark of HireRight,
Inc.
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