SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C.  20549

FORM 6-K

REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13A-16 OR 15D-16 OF
THE SECURITIES EXCHANGE ACT OF 1934

For the month of March 2015 (Report No. 2)

Commission File Number: 0-27466

NICE-SYSTEMS LTD.

(Translation of Registrant's Name into English)
 
22 Zarchin Street, P.O. Box 690, Ra'anana, Israel

(Address of Principal Executive Offices)
 
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
 
Form 20-F x Form 40-F o
 
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____
 
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____
 
 
 

 
 
CONTENTS
 
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:
 
99.1
NICE Actimize Positioned as a Leading Vendor in 2015 Aite Group Trade Surveillance and Monitoring Impact Report , Dated March 2, 2015

99.2
No Need for Another App – What Consumers Really Want is Better Service over Existing Channels, NICE Survey Shows, Dated March 3, 2015

99.3
NICE Takes Home Three Stevie Awards for its Customer Engagement Solutions, Dated March 5, 2015

99.4
Want to Create the Perfect Customer Experience? NICE Experts Share Best Practices at Upcoming Customer Engagement Events, Dated March 16, 2015

99.5 
NICE Named to 2015 CRM Watchlist for its Impact on the Market, Dated March 19, 2015

99.6
NICE and BoomeRing Announce Integrated Mobile Recording Solution for Regulatory Compliance, Dated March 23, 2015
 
99.7
NICE Introduces Voice Quality Metrics to Support Compliance Standards for Trading Recording, Dated March 25, 2015
 
99.8 
No Need to Press Zero – NICE Makes Automated Phone Service Effortless with New IVRJourney Analytics, Dated March 26, 2015

 
2

 
 
SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
NICE-SYSTEMS LTD.
 
       
 
By:
/s/ Yechiam Cohen
 
 
Name:
Yechiam Cohen
 
 
Title:
General Counsel
 
       
 
Dated:  April 6, 2015
 

 
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EXHIBIT INDEX

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1
NICE Actimize Positioned as a Leading Vendor in 2015 Aite Group Trade Surveillance and Monitoring Impact Report , Dated March 2, 2015

99.2
No Need for Another App – What Consumers Really Want is Better Service over Existing Channels, NICE Survey Shows, Dated March 3, 2015

99.3
NICE Takes Home Three Stevie Awards for its Customer Engagement Solutions, Dated March 5, 2015

99.4
Want to Create the Perfect Customer Experience? NICE Experts Share Best Practices at Upcoming Customer Engagement Events, Dated March 16, 2015

99.5 
NICE Named to 2015 CRM Watchlist for its Impact on the Market, Dated March 19, 2015

99.6
NICE and BoomeRing Announce Integrated Mobile Recording Solution for Regulatory Compliance, Dated March 23, 2015
 
99.7
NICE Introduces Voice Quality Metrics to Support Compliance Standards for Trading Recording, Dated March 25, 2015
 
99.8 
No Need to Press Zero – NICE Makes Automated Phone Service Effortless with New IVRJourney Analytics, Dated March 26, 2015

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Exhibit 99.1
For Immediate Release                                                                                                                     
 
Press Contacts:
    Cindy Morgan-Olson
NICE Actimize
+1-212-851-8842
cindy.morgan-olson@actimize.com

Investors:
Marty Cohen
+1-212-574-3635 (ET)
ir@nice.com
Yisca Erez
+972-9-775-3798 (CET)
NICE Systems Ltd.
 ir@nice.com
 
NICE Actimize Positioned as a Leading Vendor in 2015 Aite Group
Trade Surveillance and Monitoring Impact Report

NICE Actimize Holistic Trade Surveillance solutions include communication-monitoring
capabilities as a key strength

NEW YORK – March 2, 2015 – NICE Actimize, a NICE Systems (NASDAQ:NICE) business and the largest and broadest provider of a single financial crime, risk and compliance software platform for the financial services industry, announced today that the company was positioned as a leading vendor in the Aite Group’s 2015 Impact Report, “Trade Surveillance and Monitoring Technology: An Expanding Landscape” for its offerings in Holistic Trade Surveillance and Communications Surveillance. Aite Group is an independent research and advisory firm focused on business, technology and regulatory issues and their impact on the financial services industry.

With more than a decade of experience in providing global compliance and regulatory solutions to financial institutions, NICE Actimize is already a market leader with respect to Tier-1 investment banks, according to the Aite report. Aite pointed out in the report that, “NICE Actimize offers broad coverage, from trade surveillance to suitability to AML and everything in between” and also notes that a key strength is its communication-monitoring capabilities. The combination of trade and communication surveillance provides a holistic view of the full trade life cycle, states the report.

According to Aite, the NICE Actimize Trade Surveillance solution, a full-service compliance offering for brokers, asset managers, and clearing firms, offers firm-level monitoring and market surveillance and serves as the solution for the life cycle of prohibited trading and related communications. Actimize Trade Surveillance has the ability to find relevant news events, use machine-readable data to get a sense of news, and then sweep trading activity to determine suspicious trading behavior.

 
 

 
 
NICE Actimize’s Communications Surveillance, which is available as an additional stand-alone product or via full integration with Trade Surveillance, includes voice, email, instant messaging, and social media monitoring. According to Aite, NICE Actimize is one of the very few vendors that provides integrated analysis of social media and unstructured data.

"A robust, integrated trade surveillance and monitoring capability is a necessity in today’s regulatory climate and, of particular note, is the demand for enhanced analytics functionality and expansion of coverage across all manner of asset classes and geographies,” said Danielle Tierney, research analyst, Aite Group LLC, author of the report. “NICE Actimize’s combination of trade and communications functionalities provides these benefits.”

“NICE Actimize’s approach to holistic surveillance provides a complete view of the full trade lifecycle. The ability to correlate physical actions and transactions, against actual conversations, provides an unparalleled understanding of events to compliance teams,” said Joe Friscia, President, NICE Actimize. "NICE Actimize remains committed to addressing the market’s changing requirements for trade surveillance and compliance solutions.”

Additional stand-alone solutions offered by NICE Actimize include: Employee Conflicts of Interest (ECOI) to prevent and monitor conflicts of interest relating to employee personal accounts; Control Room to help maintain an investment bank's "Chinese Wall" by identifying information breaches between an organization's investment banking and research divisions; and Sales Practices and Suitability to ensure sales compliance.

The Aite Group “Trade Surveillance and Monitoring Technology: An Expanding Landscape” Impact Report is based on data derived from comprehensive survey responses submitted by leading trade compliance vendors and analysis stemming from extensive interviews with leading vendors, customers, users of trade compliance platforms.

An excerpted copy of the Aite report is available, compliments of NICE Actimize, at www.niceactimize.com/2015aitereportTS.

About AiteGroup
Aite Group is an independent research and advisory firm focused on business, technology, and regulatory issues and their impact on the financial services industry. With expertise in banking, payments, wealth management, capital markets, and insurance, Aite Group's analysts deliver comprehensive, actionable advice to key market participants in financial services. Headquartered in Boston with a presence in Chicago, New York, San Francisco, London, and Milan, Aite Group works with its clients as a partner, advisor, and catalyst, challenging their basic assumptions and ensuring they remain at the forefront of industry trends.

 
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About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.nice.com/actimize.
 
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Friscia, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

3


 




Exhibit 99.2
 
No Need for Another App – What Consumers Really Want is Better
Service over Existing Channels, NICE Survey Shows

Frustration arises when customer service cannot deliver a consistent, effortless, and
personalized customer journey, but it doesn’t have to be like that

Paramus, New Jersey, March 3, 2015 –The most frustrating aspect of customer service is dealing with service representatives who are not adequately prepared to resolve the issue at hand, according to a recent NICE Systems (NASDAQ: NICE) study of more than 2,000 U.S. adults, conducted online on their behalf by Harris Poll.

“Dissatisfaction arises when organizations cannot deliver a consistent, effortless, and personalized journey across all channels and touch points,” said Miki Migdal, President of the NICE Enterprise Product Group.

According to the survey, while 95 percent of consumers believe that there is a sufficient variety of channels for reaching out to customer service support, their frustration stems from how those channels are managed and connected.

 
·
30% of consumers attribute customer service woes to the agents not being prepared or lack of skills
 
·
16% are frustrated when the customer service provider does not know their history or preferences
 
·
26% are frustrated that it takes too much time and effort to get their issues resolved
 
Consumers today have high expectations of their service providers, according to data collected in the separate NICE 2014 global customer survey. They demand continuous and consistent service, immediate issue resolution, and service that is tailored to their own specific needs. They also seek an experience that requires minimal effort from them.

Migdal continued: “There are significant opportunities for companies that manage the customer journey to create the perfect experience. Not only does a great experience drive greater customer satisfaction, it helps strengthen their brand. It allows companies to optimize customer engagement for the journeys and channels that align with their business priorities and to save costs by handling interactions more efficiently. NICE’s Customer Engagement Analytics solutions embody the vision that organizations can be ready for every journey and exceed customer expectations.”

Organizations which adopt the approach envisioned by NICE Customer Engagement Analytics (CEA) are empowered to:
 
 
·
Gain visibility into the entire customer journey across all channels and touch points
 
·
Understand their customers’ needs within the context of the engagement
 
·
Shape the customer journey and drive the right action in real time
 
·
Ensure that the right person is there at the right time, engaged, knowledgeable, and ready

 
 

 


To learn more about how to create perfect experiences, visit http://goo.gl/Tg3Mva.

Survey Methodology
This survey was conducted online within the United States by Harris Poll on behalf of NICE Systems from January 23-27, 2015 among 2,030 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Erik Snider, Director of Corporate Communications, NICE.

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

2


 




Exhibit 99.3
NICE Takes Home Three Stevie Awards for its Customer Engagement Solutions

NICE was recognized for its contribution to sales, contact center, and customer service operations

Paramus, New Jersey, March 5, 2015 – NICE Systems (NASDAQ: NICE) today announced that it is the winner of three Stevie Awards for its contribution to sales, contact center and customer service operations. NICE was recognized for its ‘New Products and Services’ at a ceremony that took place in Las Vegas on February 27.

Stevie Award judges include many of the world's most respected executives, entrepreneurs, innovators, and business educators. Award sponsors include many leading B2B marketers, publishers, and government institutions.

Miki Migdal, President of the NICE Enterprise Product Group, said: “We are honored to receive three awards, recognizing NICE for several of our leading customer engagement solutions. Organizations can use these solutions to create the perfect experience for each individual customer, while ensuring that employees are engaged, knowledgeable and ready for every interaction. This will enable them to deliver an effortless, consistent and personalized experience throughout the customer journey, across service channels and touch points.”

NICE took home prizes in the following categories:

Silver Winner for IVR or Web Service Solution –
NICE IVR Journey Analytics

The solution focuses on analyzing the customer journey within the IVR channel. This enables organizations to reduce the overall call volume being passed to the contact center, drive higher IVR self-service containment rates, and provide insights in how to optimize IVR paths to speed up IVR transactions. This not only facilitates greater customer satisfaction, it also drives significant cost savings – by using the solution to increase the number of calls resolved the first time in the IVR, organizations can save millions of dollars annually.

Bronze Winner for Contact Center Solution –
NICE Real-Time Authentication and Fraud Prevention

The solution improves customer protection without additional service hurdles by seamlessly and automatically verifying a caller’s claimed identity and checking that the caller is not a fraudster. It enables organizations to improve the customer experience, reduce call handle time by up to 45 seconds, and cut fraud losses by 50 percent. It has already been successfully implemented in several regions.

Bronze Winner for Contact Center Solution –
NICE Advanced Interaction Recorder

Part of the NICE Engage Platform, the Advanced Interaction Recorder allows organizations to consolidate voice, screen and video capture from thousands of concurrent IP streams within a single platform. This dramatically reduces the total cost of ownership for NICE customers, improving the recording reliability and setting the foundation for future advanced real-time applications which will turn every contact center into a real-time engagement center.

“We are proud to recognize NICE for its customer service solutions,” said Michael Gallagher, President of the Stevie Awards. “As a finalist and winner, NICE was handpicked based on the evaluation of 139 industry professionals. The company stands out for its continued innovation and dedication to helping its customers provide an exceptional experience for end users.”

 
 

 


About the Stevie Awards
The Stevie® Awards are the world's premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. 

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

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Exhibit 99.4

Want to Create the Perfect Customer Experience? NICE Experts Share
Best Practices at Upcoming Customer Engagement Events

Paramus, New Jersey, March 16, 2015 – NICE Systems (NASDAQ: NICE) is helping organizations create perfect customer experiences by sharing its expertise at an upcoming series of executive events taking place throughout the U.S. from March 18 to April 15.

During these interactive sessions, participants will hear about how consumer behaviors and expectations have shifted in recent years and how, as a result, customer service and customer experience management have evolved beyond just listening to customers, collecting surveys and mapping customer journeys. They will learn how to create perfect experiences by knowing their customers, acting in real time, and ensuring that their employees are fully engaged.

“NICE has seen its customers make tremendous strides within each independent service channel,” said Matthew Storm, Director of Innovation and Solutions, NICE. “But now is the time to perfect the entire customer experience by looking into the customer’s overall journey and discussing new methods to make an impact across every touch point.”

Facilitated in a roundtable-style format, the sessions will take each touch point of the customer’s journey and analyze the impact of a more well-rounded approach, focusing on how to deliver value across the whole customer program.

Discussions will focus on how to effectively implement the following best practices:
 
 
·
Gathering the voice of the customer at the critical listening posts throughout your organization
 
·
Providing a continuous view of all customer actions and intents across the different service channels
 
·
Predicting in real-time the reason behind each contact and suggesting a best course of response

Participants will have the opportunity to collaborate with peers and industry experts, and will walk away with real-time best practices for their own organization.

For more information and to register for an event near you, click here.

March 18
New York City
21 Club – dinner
March 19
Washington, D.C.
1789 Restaurant – dinner
March 24
Atlanta
Fox Theatre – breakfast
March 25
Denver
Elways – dinner
April 8
Phoenix
Wrigley Mansion – breakfast
April 9
Dallas
Dallas Addison Marriott – breakfast
April 14
San Francisco
Michael Mina – dinner
April 15
Chicago
The Gage – dinner

 
 

 
 
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Storm, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

2


 




Exhibit 99.5
 
NICE Named to 2015 CRM Watchlist for its Impact on the Market

Ra’anana, Israel, March 19, 2015 – NICE Systems (NASDAQ: NICE) today announced that it has been selected to the 2015 CRM Watchlist, an impact award that highlights the most influential CRM companies in the industry.

NICE was selected among 20 top companies, based on a set of 12 stated criteria and additional information-gathering by analyst and influencer Paul Greenberg, who runs the Watchlist.

“To win this,” said Greenberg, “You have to be a formidable presence in the market. You are a company that has a great value, not just to the customers you serve, but also to the market you reside in. You are a company that has a sustainable impact on the actual direction that your market takes, and thus, for a company considering the purchase of products or services, a more than viable candidate for being the top choice in their arsenal.”

NICE was recognized for its Customer Engagement Analytics (CEA) offering, which enables organizations to deliver an effortless, consistent and personalized experience throughout the customer journey, across service channels and touch points. Driven by real-time, cross-channel analytics, NICE’s CEA offering features solutions for enhancing the customer experience, streamlining operational efficiency, improving employee performance, increasing revenue, and complying with policies and regulations.

Organizations can use these solutions to better understand their customers, predict and shape their next actions, and ensure that employees are engaged, knowledgeable and ready for every interaction.
 
“Based on the inputs we receive from our work with our customers, partners and market analysts, we see that more and more organizations understand the need to look at their customers’ journeys holistically in order to create the perfect experience,” said Miki Migdal, President, NICE Enterprise Product Group. “The ability to connect the dots between the siloes along the customer journey enables organizations to be ready for every interaction so that they can proactively address customer issues before they arise and deliver the best experience at every touch point. Over time, we help businesses build loyalty, trust, and revenue.”

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

 
 

 
 
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

2


 




Exhibit 99.6
 
NICE and BoomeRing Announce Integrated Mobile Recording Solution
for Regulatory Compliance
 
The combination of BoomeRing’s mobile recording value added services with the NICE Engage Platform will
enable mobile carriers to record customer interactions across multiple channels

RA’ANANA, ISRAEL – March 23, 2015 – NICE Systems (NASDAQ: NICE) and BoomeRing, a leading global player in converged communication solutions for telecoms and enterprises, today announced that they have successfully integrated BoomeRing’s mobile recording service with the NICE Engage platform. The integrated offering provides a cost effective way for mobile carriers to record both voice and SMS interactions in order to ensure regulatory compliance.

BoomeRing enables tier-1 mobile carriers to provide end-to-end mobile recording compliance value-added services for voice and SMS interactions in compliance with the newest mobile recording regulation in the financial services industry worldwide. With the new integration with NICE, carriers can now expand their infrastructure with the BoomeRing Enterprise Compliance Server (ECS) and allow their end-customers to record mobile voice and SMS interactions by leveraging the end-customer’s existing NICE Engage Platform. There is no need to add a separate system since the infrastructure is already in place, resulting in significant cost savings.

This partnership will enable organizations to have an integrated solution to comply with the latest international cellular record keeping regulations, including FCA (Financial Conduct Authority) in the UK and Dodd-Frank in the US. These rules mandate that financial institutions capture, store and retrieve mobile communications that relate to specific trades in the UK and US. With further regulations being considered across many European and Asian financial centers, the integration of BoomeRing and NICE Engage future proofs customers’ mobile recording capabilities and ensures continuous regulatory compliance.

The NICE Engage Platform captures customer interactions, and helps analyze the reasons why customers are calling, improve quality management, and ensure regulatory compliance – all with a low total cost of ownership. With its advanced real-time capabilities, the platform powers NICE’s broad portfolio of real-time applications for significant business impact. The platform supports most telephony environments, including VoIP, traditional TDM and hybrid networks, enabling a seamless transition during technology migrations to easily adapt to contact center needs as they grow and evolve. It supports thousands of concurrent IP streams in a single platform: capturing, forwarding streams in real time, recording and archiving.

Micha Catran, VP of Multi-Channel Recording Line of Business, NICE
“With the number of remote employees growing in the enterprise, we see that recording customer interactions on the mobile channel is becoming increasingly critical for compliance and quality monitoring purposes. Our partnership with BoomeRing enable us to offer organizations secure, intelligent multichannel compliance software for mobile environments to help manage the ever changing compliance rules and challenges.”

Avi Aharon, CEO and Founder, BoomeRing
“With over 14 years of product development experience in the telecommunication business BoomeRing is excited to deliver together with NICE the new generation of mobile recording technology. As we see significant growing demand globally for mobile recording, we are proud to enable Tier-1 mobile carriers to provide network-based mobile recording as a value added service, and bring significant value to both financial institutions as well as for other verticals that require a fully enforceable mobile call recording solution.”

 
 

 


About BoomeRing
BoomeRing is a software company with over 14 years of product development experience in the telecommunication business. The company began its operations in 2001 by developing converged communication and mobility solutions for telecoms and enterprises worldwide and offering seamless integration of mobile, VoIP and fixed communications. BoomeRing’s solutions enable mobile carriers to provide value-added services, including real-time mobile recording for calls and SMS, in compliance with the latest regulations in the global financial services industry. BoomeRing’s patent pending, network-based mobile recording technology is device agnostic and integrates with the customers’ existing on-premise or cloud-based recorder while addressing specific requirements of real-time recording, data security, privacy, cost effectiveness and end-user satisfaction. BoomeRing's rapidly expanding client portfolio and partner network includes many FORTUNE 500 companies and service providers. www.boomering.com.

BoomeRing Corporate Media Contact
Iris Turgeman, +972 9 772 1672, iris@Boomering.com

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Catran, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

2



 




Exhibit 99.7
 
NICE Introduces Voice Quality Metrics to Support Compliance
Standards for Trading Recording

NICE delivers the industry’s first integrated speech quality check in real time for every recorded call

RA’ANANA, ISRAEL, March 25, 2015 – NICE Systems (NASDAQ: NICE) today announced a new capability for its Trading Recording solution, that will enable financial institutions to conduct a speech quality check on every recorded call. This will help these organizations ensure not only that they are recording 100 percent of calls for compliance purposes, but also that the voice quality of each call meets the firm’s accepted standard.

NICE Trading Recording is an advanced solution designed to support day-to-day financial compliance needs. It enables organizations to securely and automatically document all call recordings, and instantly retrieve and replay calls when needed.

The newly integrated voice quality check will raise an alarm whenever the technical quality of a recorded call doesn’t meet the set company standard. This will allow organizations to identify, in real time, recording channels that are delivering poor quality and quickly fix any technical issues. They can also retroactively scan recordings using the voice quality metrics feature to identify insufficient speech quality on previously recorded calls.

Yaron Morgenstern, General Manager, Financial Markets Compliance Line of Business, NICE
“NICE is committed to delivering innovative technology and solutions to help its customers remain ahead of the curve on regulatory compliance. Our trading recording solution is currently the only one on the market to offer real-time voice quality metrics for every recorded call. Not only will this help financial institutions prove to the regulators that all communications are being recorded, it will also provide compliance teams additional assurance that the recordings meet the necessary quality standards.”

NICE’s voice quality metrics uses an innovative new technology that supports SRTP/RTP, TDM, Analogue and VoIP recording channels. This patented, language-independent technology is now integrated into NICE Trading Recording.

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

 
 

 
 
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Morgenstern, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

2


 




Exhibit 99.8
No Need to Press Zero – NICE Makes Automated Phone Service
Effortless with New IVR Journey Analytics

NICE’s innovative solution uses analytics to optimize the most common self-service channel,
turning an often frustrating, inefficient process into a perfect experience for both consumers and companies

RA’ANANA, ISRAEL, March 26, 2015 – NICE Systems (NASDAQ: NICE) today announced the launch of IVR Journey Analytics, a solution designed to reduce customer effort and improve the experience of Interactive Voice Response (IVR), the automated phone system that guides callers through self-service menus. The solution helps organizations optimize the IVR channel, turning what has often been a frustrating process into a perfect experience.

The cloud-based IVR Journey Analytics solution is the third addition to NICE’s Customer Engagement Analytics platform, which helps organizations sequence and visualize the customer journey to understand why customers are contacting them, predict their next move, and personalize the customer engagement.

According to NICE’s 2013 Global Customer Survey, 73 percent of consumers use IVR during their interaction journey. But at least half the time, they do not succeed in resolving their issue—one-third of those callers simply hang up, and the other two-thirds bypass the system or try to contact a live agent.

“A weak link anywhere in the customer journey can shatter the entire experience, and the IVR is typically the first step in a service call,” said Miki Migdal, President of the NICE Enterprise Product Group. “NICE’s IVR analytics solution enables organizations to revitalize the way they engage with consumers over this channel and create a more efficient and gratifying customer journey from start to finish.”

The system gathers insights from the customer journey prior to, during, and after the IVR interaction. It can determine certain patterns of behavior and then use this information to optimize the IVR experience by whittling down the menu options to provide only the options relevant to the particular journey. It also enables visual mapping so that any IVR service bottlenecks can be easily pinpointed and resolved.

NICE IVR Journey Analytics enables organizations to reduce the overall call volume, offer better self-service, and provide faster access to a service rep when needed. This not only facilitates greater customer satisfaction, it also drives significant cost savings—by using the solution to increase the number of calls resolved via IVR, organizations can save millions of dollars annually.

“Many consumers are dissatisfied with the IVR process, and until today organizations have invested very little in improving this experience,” said Migdal. “Companies now have a great opportunity to turn this situation around. They can now manage these interactions more effectively, which will help them improve operations across the enterprise, boost customer loyalty, and grow their revenues.”

Organizations can also use NICE’s feedback solution for the IVR channel to solicit real-time customer feedback immediately following either an interaction that was contained in the IVR or an interaction that was handled by a contact center agent. Using speech analytics, they can better understand the drivers of satisfaction and identify insights that enable them to take action to improve the experience. This could include customer service recovery, employee coaching, or process changes, depending on the customer feedback received.

About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

 
 

 
 
Corporate Media Contact
Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors
Marty Cohen, +1 212 574 3635, ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

2



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