NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
26 Juin 2023 - 1:30PM
Business Wire
Organizations can now benefit from the breadth
and depth of CXone in alignment with EU security, data protection
and compliance requirements
NICE (Nasdaq: NICE) today announced that the full power
of CXone is available as an EU Sovereign Cloud Platform. CXone is
the industry leading CX cloud platform with unmatched scalability,
reliability and with the most complete set of CX applications.
Organizations from any vertical across the EU can now choose CXone
as their platform of choice while adhering to regulatory and
compliance requirements. NICE has partnered with in-region
world-class data center and cloud providers to address the needs of
the EU market and adhere to regulatory and compliance requirements
and BSI C5.
As part of this effort, NICE has invested heavily in the EU
market by standing up local Network Operations Centers (NOCs),
support, and development resources. This ensures that all data in
and out of its CXone platform remains solely within the EU,
allowing the prevention of data from being shared outside of the
region. Customers have unprecedented control and oversight of their
data and can confidently adopt CXone EU Sovereign Cloud as their CX
platform of choice.
Barry Cooper, President, CX Division, NICE, said, “We are
pleased to announce CXone as an EU Sovereign cloud platform
allowing organizations to further accelerate their cloud adoption
and take another big step in their journey to deliver next gen
digital CX while maintaining compliance amid the most stringent of
regulations.”
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Barry Cooper are based
on the current beliefs, expectations and assumptions of the
management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as
“believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,”
“project,” “anticipate,” “plan,” “estimate,” or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of changes in economic and
business conditions, including as a result of the COVID-19
pandemic; competition; successful execution of the Company’s growth
strategy; success and growth of the Company’s cloud
Software-as-a-Service business; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; the Company’s dependency
on third-party cloud computing platform providers, hosting
facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted
or modified laws, regulation or standards on the Company and our
products and various other factors and uncertainties discussed in
our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this
press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230626897873/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, media@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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