For the fifth consecutive year, NICE Actimize
was positioned as the highest-scoring vendor across Technology
Excellence and Customer Impact metrics in the 2023 SPARK
Matrix™
NICE Actimize, a NICE (Nasdaq: NICE) business, has been
ranked by global advisory and consulting firm Quadrant Knowledge
Solutions as the overall Leader in its recently released report
titled “SPARK Matrix™: Enterprise Fraud Management (EFM), 2023.”
For the fifth consecutive year, the Quadrant Knowledge Solutions
research report, which provides competitive analysis and a ranking
of enterprise fraud management vendors in the form of its
proprietary SPARK Matrix, gave NICE Actimize the highest ratings
across the performance parameters of technology excellence and
customer impact.
To download a complimentary copy of the Quadrant Knowledge
“SPARK Matrix™: Enterprise Fraud Management (EFM), Q4, 2023,”
please click here.
According to the Quadrant Knowledge Solutions report, “IFM-X
provides end-to-end fraud prevention throughout the customer
lifecycle, leveraging real-time data and advanced AI to actively
detect evolving threats. This fusion of industry insights and
customer data empowers the platform to effectively address a wide
range of fraud scenarios. By utilizing an array of machine learning
methods as well as behavioral and predictive analytics, IFM-X
achieves robust fraud detection, prevention and intervention while
improving the customer experience and operational efficiency.”
“NICE Actimize supports the full spectrum of financial crime and
compliance use cases, including digital payments, check fraud, new
account fraud, internal fraud and mule defense,” explained
Shivam Natani, Analyst, Quadrant Knowledge
Solutions. “NICE Actimize's strategic roadmap aligns with the
evolving landscape of enterprise fraud management. It addresses key
market needs, including rising digital fraud, payment
modernization, efficient model governance, cloud adoption, and data
integration”.
“NICE Actimize’s integrated fraud management addresses the
concerns of authorized fraud and the prevention of sophisticated
scams. With our extensive experience in fraud transaction
monitoring and customer screening, we are in a strong position to
help banks identify potentially suspicious transactions and stop
fraud before it happens,” said Craig Costigan, CEO, NICE
Actimize. “The advanced analytics and powerful artificial
intelligence within our IFM-X enterprise fraud management platform
protects the customer lifecycle across all channels and payment
types.”
Citing NICE Actimize’s strengths, the report also noted, “IFM-X
supports various model development approaches, including Managed
Analytics for ongoing model optimization, Do-It-Yourself using
IFM-X advanced modeling platform, or bring-your-own model built
with third-party tools.” Additionally, the report explained,
“Utilizing multi-model execution within IFM-X, it consolidates risk
perspectives across typologies like unauthorized fraud, authorized
payment fraud (scam /APP victim), and mule activity. NICE
Actimize's innovations in typology-based detection and multi-model
execution enable organizations to fine-tune their fraud detection
efforts and allocate resources strategically.”
Quadrant Knowledge Solutions’ SPARK Matrix provides a snapshot
of the market positioning of the key market participants. SPARK
Matrix provides a visual representation of market participants and
provides strategic insights on how each supplier ranks related to
their competitors, concerning various performance parameters based
on the category of technology excellence and customer impact.
For more on NICE Actimize's IFM-X Enterprise Fraud Management,
please click here.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial
crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators.
Consistently ranked as number one in the space, NICE Actimize
experts apply innovative technology to protect institutions and
safeguard consumers’ and investors’ assets by identifying financial
crime, preventing fraud and providing regulatory compliance. The
company provides real-time, cross-channel fraud prevention,
anti-money laundering detection, and trading surveillance solutions
that address such concerns as payment fraud, cybercrime, sanctions
monitoring, market abuse, customer due diligence and insider
trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq:
NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for
organizations of all sizes around the globe to create extraordinary
customer experiences while meeting key business metrics. Featuring
the world’s #1 cloud native customer experience platform, CXone,
NICE is a worldwide leader in AI-powered self-service and
agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, partner with NICE to
transform - and elevate - every customer interaction.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by
Mr. Costigan, are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the “Company”). In some
cases, such forward-looking statements can be identified by terms
such as “believe,” “expect,” “seek,” “may,” “will,” “intend,”
“should,” “project,” “anticipate,” “plan,” “estimate,” or similar
words. Forward-looking statements are subject to a number of risks
and uncertainties that could cause the actual results or
performance of the Company to differ materially from those
described herein, including but not limited to the impact of
changes in economic and business conditions, including as a result
of the COVID-19 pandemic; competition; successful execution of the
Company’s growth strategy; success and growth of the Company’s
cloud Software-as-a-Service business; changes in technology and
market requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; the Company’s dependency
on third-party cloud computing platform providers, hosting
facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted
or modified laws, regulation or standards on the Company and our
products and various other factors and uncertainties discussed in
our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this
press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20231023665490/en/
Corporate Media: Cindy Morgan-Olson, +1 646 408 5896,
media@nice.com, ET
Investors: Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
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