Calix Names Tombigbee Fiber a ‘Giant of Community’ for Delivering World-Class Wi-Fi Services That Radically Improve Life for Students, Educators, Families, and First Responders in Rural Mississippi
04 Janvier 2024 - 7:30PM
Business Wire
Guided by community needs, Tombigbee Fiber is
recognized for leveraging the complete Calix platform to build an
exemplary broadband business, becoming profitable in two years and
earning a +91 Net Promoter Score with initiatives to connect nine
school football fields and deliver critical social media monitoring
at no extra cost to protect Mississippi families
Calix, Inc. (NYSE: CALX) honors Tombigbee Fiber, LLC as a “Giant
of Community” 2023 Calix Innovations Award winner. Utilizing the
Calix broadband platform and integrated managed services, Tombigbee
delivers community-wide Wi-Fi to connect their customers, students,
educators, football fans, and first responders when they need it
most. They also safeguard families with digital monitoring tools to
help prevent the tragedies of unchecked cyberbullying and other
digital dangers. Tombigbee’s strategy of prioritizing community
needs helped grow their business by establishing them as a trusted
local technology leader—as proven by their exceptional +91 Net
Promoter Score℠ (NPS®).
Tombigbee Fiber was founded in 2019 by the Tombigbee Electric
Power Association (TEPA), a member-owned cooperative. Leveraging
Calix platform’s efficiencies from the start, they connected
thousands of households across north Mississippi with a major
fiber-to-the-home (FTTH) initiative. By their second year,
Tombigbee achieved cash-flow positivity, and in three years, they
reached substantial profitability.
In 2023, Tombigbee utilized their investment in the Calix
platform to expand their service offerings with managed services,
boosting home Wi-Fi to city-level quality and expanding into
sectors like recreation, community, and government. The Calix
platform and integrated managed services have helped Tombigbee
elevate the standard of broadband experiences in northern
Mississippi by enabling them to:
- Safeguard families from unchecked digital dangers like
cyberbullying. Tombigbee offers ProtectIQ® (home network
security) and ExperienceIQ® (advanced home network controls)
to every customer at no extra cost. This year, they rolled out Bark
text and social media monitoring to help families combat online
threats like cyberbullying and child predation. Bark functions at
the device level, so it remains active even when children leave
home. As a further commitment to safety, Tombigbee provides Bark to
all of their employees.
- Offer secure community broadband experiences all around
town. Tombigbee launched SmartTown™ community-wide Wi-Fi in
June 2023 with an event in Mantachie and has since expanded to 13
other towns. Before the new school year, the community-focused
broadband service provider (BSP) launched SmartTown “Friday Night
Fiber” in Itawamba, Lee, and Pontotoc counties to connect nine high
school football fields—the center of community engagement in small
towns—with plans to expand into other sports programs.
- Prioritize broadband access that supports local community
safety. In addition to connecting beloved community spaces in
northern Mississippi, Tombigbee has also ensured that first
responders in the communities they serve can access community-wide
Wi-Fi at no cost whenever they need it.
“Our collaboration with Calix has been a game-changer,” said
Scott Hendrix, chief executive officer of Tombigbee Fiber and
Tombigbee Electric Power Association. “It’s enabled us to operate
with remarkable efficiency, freeing up resources to invest back
into our community. We’re committed to providing essential services
that enhance the lives of our members and the wider community,
often at little or no cost. By leveraging the Calix platform, we’ve
introduced crucial managed services like SmartTown for broad Wi-Fi
access and Bark for online safety. These aren’t just services;
they’re vital steps towards enriching and securing our community’s
future. Our partnership with Calix isn’t just about business
growth; it’s about forging a better, more connected future for
everyone we serve.”
“The success of Scott Hendrix and the Tombigbee team proves that
broadband providers don’t have to be large, legacy players to
deliver incredible value for their communities,” said Matt Collins,
chief commercial operations officer at Calix. “They just need what
Tombigbee has—the right innovation, the right partner, and an
unwavering commitment to do good for the people they serve. Not
only is Tombigbee transforming Mississippi communities by providing
incredible managed services at minimal cost, connecting entire
towns, and empowering parents to stop cyberbullying, but they are
also running the most operationally efficient business possible,
rapidly achieving profitability in just two years. Calix is proud
to support Tombigbee as they continue to make a positive difference
for their communities.”
Learn more about how Tombigbee Fiber is transforming their
communities with world-class subscriber experiences by reading
“Improving on Perfection: How Tombigbee Is Taking Its NPS to New
Heights.”
About Calix
Calix, Inc. (NYSE: CALX)—Broadband service providers of all
sizes leverage the Calix platform and teams to simplify their
business and excite their subscribers to grow the value of their
business and for their communities for generations. The
democratizing power of the platform and portfolio of managed
services enables them to operate efficiently, acquire subscribers,
and deliver exceptional experiences. Calix is dedicated to driving
continuous improvement in partnership with our growing ecosystem to
support the transformation of our customers and their
communities.
This press release contains forward-looking statements that are
based upon management’s current expectations and are inherently
uncertain. Forward-looking statements are based upon information
available to us as of the date of this release, and we assume no
obligation to revise or update any such forward-looking statement
to reflect any event or circumstance after the date of this
release, except as required by law. Actual results and the timing
of events could differ materially from current expectations based
on risks and uncertainties affecting Calix’s business. The reader
is cautioned not to rely on the forward-looking statements
contained in this press release. Additional information on
potential factors that could affect Calix’s results and other risks
and uncertainties are detailed in its quarterly reports on Form
10-Q and Annual Report on Form 10-K filed with the SEC and
available at www.sec.gov.
Calix and the Calix logo are trademarks or registered trademarks
of Calix and/or its affiliates in the U.S. and other countries. A
listing of Calix’s trademarks can be found at
https://www.calix.com/pages/trademarks.html. Third-party trademarks
mentioned are the property of their respective owners.
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons
are registered trademarks of Bain & Company, Inc., Satmetrix
Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net
Promoter System℠ are service marks of Bain & Company, Inc.,
Satmetrix Systems, Inc., and Fred Reichheld.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240104528215/en/
Press Inquiries: Alison Crisci 919-353-4323
alison.crisci@calix.com
Investor Inquiries: Jim Fanucchi
investorrelations@calix.com
Calix (NYSE:CALX)
Graphique Historique de l'Action
De Mai 2024 à Juin 2024
Calix (NYSE:CALX)
Graphique Historique de l'Action
De Juin 2023 à Juin 2024