Synchrony's CareCredit Now Available to Aesthetic
and Cosmetic Businesses Through PatientNow Cloud-Based Practice
Management Solution
STAMFORD, Conn. and GREENWOOD VILLAGE, Colo., Jan. 30,
2024 /PRNewswire/ -- Synchrony (NYSE: SYF),
a leading consumer finance company, and PatientNow, a practice
management company for the elective medical industry, today
announced a partnership that will combine technology, products and
resources from both companies to transform payments and simplify
work across cosmetic practices and the medical spa industry. The
CareCredit health and wellness credit card is now integrated as one
of the primary financing options in the PatientNow cloud-based
practice management solution across PatientNow's 4,800 aesthetic
and cosmetic businesses nationwide.
Today organizations are increasingly seeking simple, secure,
collaborative solutions that allow them to modernize their practice
to deliver business value to patients. The CareCredit integration
into PatientNow's Practice Management Software will enable cosmetic
practices to offer a variety of customized financing options to
their patients, enhanced account management solutions and marketing
capabilities.
Synchrony and PatientNow will also partner to incorporate new
digital features including:
- Synchrony's Quickscreen application that is
designed to offer providers the ability to pre-screen their
patients for credit in bulk. The process informs practices which
patients will be preapproved for financing, which patients already
have a CareCredit account, and their available credit, before the
patient's appointment.
- Customer self-service capabilities that include
customized texting features that give patients control of the
application process enabling them to confirm their personal
financial information, submit their application for credit
approval, and get a credit decision without provider assistance.
Additionally, a cardholder can now be sent a payment link directing
them to pay their outstanding balance.
- Personalized URLs (PURLs) that pre-fill patient-specific
information and help simplify the CareCredit application
process.
"This partnership will improve the way we work and how payments
are done in the cosmetic industry. The impact will be felt by front
office staff across PatientNow's providers who are overwhelmed by
today's manual processes and seek better solutions to digitize and
modernize their practices," said Beto
Casellas, EVP & CEO, Health & Wellness, Synchrony.
"The integration of Synchrony and PatientNow products and
technologies combined with our expertise in healthcare will help
providers offer more flexibility and convenience to their patients
to simplify their financing experience."
"Today's cosmetic providers demand best-in-class technologies
that transform how their organizations operate and how they provide
value to patients," said Bethany
Little, CEO, PatientNow. "The alliance between PatientNow
and Synchrony opens up an exciting opportunity for both companies
to reach new markets and deliver unified solutions and services
that can further empower doctors to manage their practice and
patient payment solutions in one place."
For providers, third-party patient financing through CareCredit
helps bolster revenue cycle management, reducing administrative
costs and improving workflows. It can also help organizations
initiate discussions around cost of care earlier in the healthcare
journey and to integrate marketing content to further improve their
experience.
To learn more about CareCredit, please visit:
www.carecredit.com.
About PatientNow
PatientNow's vision is to be the
elective medical industry's most trusted and intuitive practice
management solution— fueled by innovation, integration, and
strategic partnerships, delivered by a team with unrivalled grit.
PatientNow is one of the industry's only complete platforms to
manage all aspects of the modern elective medical practice
including solutions for Integrated EMR, Practice Management,
Patient Engagement, Digital Marketing & Photo Management.
The merging of PatientNow, Crystal Clear Digital Marketing,
RxPhoto and Envision has created platforms that span the entire
aesthetic, elective procedure and salon industry. Being leaders in
their respective segments brought these four companies together.
Since using tools from a diverse group of providers can cause
confusion, overlap and loss of productivity, the four companies
joined forces to provide leading solutions that centralize
operations, increase efficiency, improve security, and run an
entire practice harmoniously. For further information, please
visit: https://www.patientnow.com/.
About Synchrony
Synchrony (NYSE: SYF) is a
premier consumer financial services company delivering one of the
industry's most complete digitally enabled product suites. Our
experience, expertise and scale encompass a broad spectrum of
industries including digital, health and wellness, retail,
telecommunications, home, auto, outdoor, pet and more. We have an
established and diverse group of national and regional retailers,
local merchants, manufacturers, buying groups, industry
associations and healthcare service providers, which we refer to as
our "partners." We connect our partners and consumers through our
dynamic financial ecosystem and provide them with a diverse set of
financing solutions and innovative digital capabilities to address
their specific needs and deliver seamless, omnichannel
experiences. We offer the right financing products to customers in
their channel of choice. For more information,
visit www.synchrony.com.
Media Contact:
Michelle Blaya
Romero
Synchrony
Michelle.Romero@SYF.com
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SOURCE Synchrony