For the 30th time in a row, customers make it clear: Verizon is unmatched in Network Quality according to J.D. Power
19 Janvier 2023 - 11:01AM
Our customers can’t stop talking about how much they love Verizon’s
network. In fact, they have been saying it every year since 2008.
For the 30th consecutive time, the latest J.D. Power 2023 U.S.
Wireless Network Quality Performance Study, Volume 1, names Verizon
as the most awarded brand for Wireless Network Quality. Verizon has
now earned more than 185 J.D. Power Awards for Network Quality,
which is more than any other U.S. network provider in the history
of this study.
Verizon was also named #1 for Network Quality across five of six
regions, including: Northeast, West, Southeast, Mid-Atlantic and
North Central regions. Verizon achieved the best PP100 score across
all problem areas, with the fewest call, messaging and data
problems reported.
“Our customers are our biggest advocates and we strive to
deliver consistent and reliable network performance that exceeds
their expectations,” said Kyle Malady, EVP, Global Networks and
Technology for Verizon. “As the “voice of the consumer” the
consistent results from J.D. Power continues to demonstrate our
network strategy.“
The J.D. Power findings include responses from more than 34,174
wireless customers who participated in a national survey conducted
between July and December 2022. J.D. Power recognizes the
highest-ranking companies from results based on customer experience
from the companies evaluated.
1. Verizon is #1 for Network Quality in the Northeast (tied),
Mid-Atlantic, Southeast, North Central, West regions. Verizon has
also received the highest number of awards in network quality for
the 30th time as compared to all other brands in the J.D. Power
2003-2022 Volume 1 and 2 and 2023 Volume 1 U.S. Wireless Network
Quality Performance Studies. Network Quality measures customers’
satisfaction with their network performance with wireless carriers.
For J.D. Power 2023 award information, visit jdpower.com/awards for
more details.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is one of the world’s leading providers of
technology and communications services. Headquartered in New York
City and with a presence around the world, Verizon generated
revenues of $133.6 billion in 2021. The company offers data, video
and voice services and solutions on its award-winning networks and
platforms, delivering on customers’ demand for mobility, reliable
network connectivity, security and control.
VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media
contacts and other resources are available at verizon.com/news.
News releases are also available through an RSS feed. To subscribe,
visit www.verizon.com/about/rss-feeds/.
Media contact: Ilya
Hemlinilya.hemlin@verizon.com908.227.0536
Verizon Communications (NYSE:VZ)
Graphique Historique de l'Action
De Mar 2024 à Avr 2024
Verizon Communications (NYSE:VZ)
Graphique Historique de l'Action
De Avr 2023 à Avr 2024