Verde AgriTech Plc (TSX: “NPK”) (OTCQB: “AMHPF”)
(“
Verde” or the “
Company”) is
pleased to announce a rate of 165% Earned Growth in 2021, compared
to a rate of 61% in 2020, demonstrating a higher client repurchase
rate and successful client referrals. The Earned Growth Rate
(“
EGR”) measures the sales growth by volume
generated by returning customers and new client purchases made by
existing clients’ referrals.1
The Earned Growth methodology was created by Fred Reichheld, a
business strategist at Bain & Company who is renowned for his
research and writing on the loyalty business model and loyalty
marketing, and author of Winning on Purpose: The Unbeatable
Strategy of Loving Customers.2 EGR was created as a metric
framework for customer success in lieu of traditional
methodologies, which are usually based on samples of survey
responses that do not have a specific sector methodology and can be
easily biased according to the criteria utilised.
EGR is an accounting-based methodology that provides companies
with an objective, data-driven connection between customer success,
repeat and expanded purchases, word-of-mouth recommendations, a
positive company culture, and business results. It gauges customer
loyalty through the lens of revenue growth, identifying which
revenue streams come from existing customers doing more business
with a company and which ones come from referrals.
Historically, Verde assessed its rate of recurring clients
through repurchases, which showed the percentage of repeat clients
that bought Verde's product over two consecutive years.
The Company has continuously contacted its clients for feedback
surveys, contacting both repurchasing clients and clients that did
not purchase the following year. It became clear that the rate of
repurchase alone distorted the reality of agricultures’ cyclicity.
Farmers may decide not to repurchase for several reasons
disconnected from product satisfaction, including but not limited
to:
- If soil nutrient is adequate for
the next season’s productivity expectation;
- Market volatility impacting prices
of the grown crop;
- Credit issues causing inability to
secure enough funds to cover full harvest requirements;
- Natural peculiarity of crop that
leads to different fertilization requirement when crop growth does
not require annual fertilizer; (e.g. eucalyptus, coffee,
etc.);
- Expiration of farm leases that were
harvested previously;
- Adverse climate impact, such as
drought or frost, that often resulting in crop loss and thus no
need or financing for subsequent fertilizer application.
Therefore, over the past year, Verde studied the latest
methodologies that could adequately reflect growth and customer
success within the realities for agriculture.
Earned Growth Rate has two independent components:
- Net Revenue Retention
(“NRR”): The current year’s revenues from
repurchasing customers, divided by the preceding year’s total
revenues, expressed as a percentage. In the case of Verde,
‘revenue’ has been replaced by ‘volume’ so that product price
fluctuations do not unduly distort the metric.
- Earned New Customers
(“ENC”): The percentage of product volume
acquisition from new customers earned through referrals.
EGR is determined by adding NRR and ENC together and then
subtracting 100%.
Prompted for comment on Verde's adoption of the EGR metric,
Reichheld was categorical in asserting that he “believes that wise
investors now understand the vital importance of Earned Growth Rate
as an indicator of profitable, sustainable growth”.
In 2020, the first year when the company compiled detailed
enough information to calculate its EGR, Verde had a rate of 61%
EGR. In 2021, Verde’s EGR rate hit 165%.
“At Verde, client satisfaction and retention is paralleled by
our rapid growth. To adequately measure our client success rate and
be able to drive our sales team to its best performance, EGR is
already one of our key metrics. We are honoured to see a nearly
threefold increase of EGR in 2021 because it is a reflection of how
Verde’s client base is increasingly embracing our products,
repurchasing it or endorsing it to friends and neighbours.”, said
Cristiano Veloso, Verde’s Founder and CEO.
Verde’s New Brand Identity
The Company updates its visual identity to better reflect its
purpose. The new logo reinforces the idea that technology and
nature can go hand in hand to make agriculture more productive,
profitable and nutritious. The logo’s “V” connects at its vertices
the two main arms of the company - technology and nature - in an
upward movement, to show that this junction brings growth, the
achievement of good results, and will contribute to a more
sustainable and healthier world. The new colour palette is inspired
by the hue of Verde’s main raw material, which is at the base of
the products developed by the Company.
For more details, access the shareholder deck to learn more
about our new brand identity:
https://bit.ly/ViewShareholderDeck
Investors Newsletter
Subscribe to receive the Company’s updates
at: http://cloud.marketing.verde.ag/InvestorsSubscription
The last edition of the newsletter can be accessed
at: https://bit.ly/InvestorsNL-November2021
About Verde AgriTech
Verde is an agricultural technology company that produces
fertilizers. Our purpose is to improve the health of all people and
the planet. Rooting our solutions in nature, we make agriculture
healthier, more productive, and profitable.
Cautionary Language and Forward-Looking
Statements This news release contains “forward-looking
information” and “forward-looking statements” (collectively,
“forward-looking statements”) within the meaning of the applicable
Canadian securities legislation. The Cautionary Language and
Forward-Looking Statements can be accessed at this link.
For additional information please
contact:
Cristiano Veloso, President,
Chairman & Chief Executive OfficerTel: +55 (31) 3245 0205;
Email: investor@verde.ag
www.investor.verde.ag | www.supergreensand.com |
www.verde.ag
1 For a summarized definition of EGR, see article: F. Reichheld,
D. Darnell and M. Burns, Net Promoter 3.0, Harvard
Business Review, November 2021, available at:
https://hbr.org/2021/11/net-promoter-3-0 2 F. Reichheld, D. Darnell
and M. Burns, Winning on Purpose: The Unbeatable Strategy
of Loving Customers (Harvard Business Review Press)
2021.
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