Contract signed with Inter Partner Assistance


 

TIDMROK 
 
RNS Number : 8048R 
Rok PLC 
31 August 2010 
 

+---------------+-----------------------------------------------+ 
| Date:         | 31 August 2010                                | 
+---------------+-----------------------------------------------+ 
| On behalf of: | Rok plc ("Rok" or "the Company")              | 
+---------------+-----------------------------------------------+ 
| Embargoed for 0700 hrs                                        | 
+---------------+-----------------------------------------------+ 
 
Rok plc 
Contract signed with Inter Partner Assistance 
 
Rok plc, the maintenance and building services group, has signed a contract with 
Inter Partner Assistance, a wholly owned subsidiary of AXA Assistance, one of 
the world's market leaders in assistance, to provide home emergency services to 
its UK customers. 
 
Rok anticipates this contract leading to a significant increase in the volume of 
home emergency claims it handles with an expected contract value of GBP40 
million over three years 
 
As a leading provider of claims management and property repair services to 
insurers, brokers and policyholders, Rok's 24-hour contact centre in Mansfield 
will handle the service delivery across the country.  The new contract will 
create 50 new jobs at Rok. 
 
Inter Partner Assistance has been offering home and property assistance services 
in the UK since 1986 and is one of the largest property emergency assistance 
providers in the financial services market. 
 
Commenting on the contract win, Rok's Chief Executive, Garvis Snook, said: 
 "This contract win is a significant success for Rok's Maintenance and 
Improvements division and for the Group as a whole.  It reinforces Rok's 
position as number one in the buildings insurance repairs and emergency market. 
 
"Rok and AXA Assistance have formed a long term strategic partnership to provide 
a best in class home emergency service". 
 
Bob Ewers Chief Executive, AXA Assistance UK added: 
"We are very excited about our new partnership as it gives us the ability to 
manage the customer journey from the first notification of loss, supported by 
Rok's nationwide office network. The combined strengths of AXA Assistance and 
Rok, the directly employed technicians, common IT platform and culture of our 
two organisations make this a market leading proposition." 
 
- ends- 
 
 
Enquiries to: 
 
+--------------------------------------+---------------------------+ 
| Rok plc                              | www.rokgroup.com          | 
+--------------------------------------+---------------------------+ 
| Garvis Snook, Group Chief Executive  | Via Redleaf               | 
|                                      | garvis.snook@rokgroup.com | 
+--------------------------------------+---------------------------+ 
|                                      |                           | 
|                                      |                           | 
| Redleaf Communications               | Tel:    020 7566          | 
| Emma Kane/Rebecca Sanders-Hewett     | 6700                      | 
|                                      | rok@redleafpr.com         | 
+--------------------------------------+---------------------------+ 
 
Notes to Editors: 
 
¡  The Group specialises in relationship based provision of building services on 
a national basis and undertakes maintenance and building improvements, social 
housing (new build and planned repairs) and construction. 
 
 
¡  Further information on Rok is available at www.rokgroup.com 
 
 
IPA is an insurance company regulated by the Commission Bancaire, Financière et 
des Assurance and is authorised under Schedule 3 to FSMA to effect and carry out 
contracts of insurance in the UK. 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
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