Employees given flexibility to work both in
office and at home report higher levels of engagement, productivity
and wellbeing
Whether businesses like it or not, employees like hybrid work.
And the model is working. According to Work Rebalanced, the latest
research from Citrix Systems, Inc. (NASDAQ:CTXS), hybrid workers –
those who work partly in an office and partly remote – are more
productive and engaged than employees who are entirely office-based
or fully remote. They also report better wellbeing – both physical
and mental – and feel more positive about their organization.
“The rules of work have been fundamentally rewritten,” said
Traci Palmer, Vice President of People and Organization Capability,
Citrix. “As our research makes clear, employees today prefer hybrid
work, and perform better when given the flexibility to choose their
location based on what they need to get done and where they feel
they work best.”
The Great Reset
Whether and how to implement flexible work is top of mind for
companies around the world. To help inform their actions, Citrix,
in partnership with Man Bites Dog and Coleman Parkes Research,
launched Work Rebalanced, a global survey of 900 business leaders
and 1,800 knowledge workers. And it found that if implemented
properly, hybrid work can lead to a more productive, healthy
workforce. According to the data:
- 69 percent of hybrid workers feel productive, compared to 64
percent of remote workers and 59 percent of in-office
employees.
- 69 percent of hybrid workers feel engaged, compared to 56
percent of remote workers and 51 percent of in-office
employees.
- 73 percent of hybrid workers are positive about their personal
performance, as compared to 69 percent of remote workers and 65
percent of in-office employees.
- 71 percent of hybrid workers say they have a strong emotional
connection to their team and immediate colleagues which motivates
them to work harder, compared to 63 percent of in-office employees
and 60 percent of remote workers.
- 70 percent of hybrid workers say they have a strong emotional
connection to their organization and leadership team, compared to
60 percent of remote workers and 58 percent of in-office
employees.
- 70 percent of hybrid workers report good wellbeing, compared to
61 percent of remote workers and 60 percent of in-office
employees.
- 69 percent of hybrid workers would recommend their employer,
compared to 60 percent of remote workers and 56 percent of
in-office employees.
A Virtual-First Experience
The survey also uncovered that technology is a key driver of
success in enabling hybrid work and delivering the virtual-first
experience that a distributed workforce demands. Employees want
access to tools that allow them to work where they want and how
they need to be their most productive. And they expect their
employers to deliver it.
Of critical importance is removing the noise and distractions
from work that technology can create. The typical employee, for
instance, needs to navigate four or more applications just to
execute a single business process, and accessing them requires
remembering multiple passwords and navigating a host of different
interfaces.
And as Work Rebalanced found, it’s frustrating and slowing them
down, with the average employee reporting they spend around 54
minutes a day dealing with technology challenges.
“Business and IT leaders need to simplify and streamline work
technology to ensure that employees have the space for ‘deep work’
and focus,” said Safi Obeidullah, Global Head of Value Advisory,
Citrix.
The Hybrid Work Stack
Many organizations are already making efforts to do so,
leveraging digital workspace solutions that allow them to:
- Unify work – Whether at home, on plane or in an office,
employees have consistent and reliable access to all the resources
they need to be productive across any work channel, device or
location.
- Secure work – Contextual access and app security, ensure
applications and information remain secure—no matter where work
happens.
- Simplify work – Intelligence capabilities like machine
learning, virtual assistants and simplified workflows personalize,
guide, and automate the work experience so employees can work free
from noise and perform at their best.
“IT departments are now much more focused on really
understanding and meeting employee needs with the work technology
that they provide and are taking more of an employee-led, design
thinking approach when it comes to work tech infrastructure,”
Obeidullah said.
And the move is paying off, especially among hybrid workers.
According to Work Rebalanced, hybrid workers feel more empowered by
their work technology than their peers who work in the office or
remote.
- 68 percent of hybrid workers say that their work technology
enables them to work effectively, in the way that they want,
compared to 65 percent of remote workers and 60 percent of
in-office employees.
The Future of Work
“Hybrid work is the future of work. And as Work Rebalanced
brings to light, if done right, it can create significant, positive
outcomes for employees and employers alike,” Palmer said. “If given
the flexibility, trust, and empowerment to choose where and how
they work best, employees will thrive, and companies that offer
flexible work arrangements can accelerate innovation and
growth.”
To read more about the future of hybrid work and creating
work-from-anywhere experiences that empower your employees to
succeed and business to thrive, click here and download a full copy
of Work Rebalanced.
About the study
Using four key pillars of hybrid work effectiveness, the Citrix
Work Rebalanced report assesses how organizations are adapting to
new employee expectations of work, and how business leaders can
ensure that they are doing enough to attract, retain and engage
their people.
In early 2022, Citrix, in partnership with Man Bites Dog and
Coleman Parkes Research, ran an independent opinion research study,
examining the views of 900 business leaders (job titles included
Chief Executive Officer, Chief Finance Officer, Chief Marketing
Officer, Managing Director, Chief Technology Officer, Chief
Operating Officer), and 1,800 employees (knowledge workers).
Respondents were from the following markets: Australia, France,
Germany, Japan, Mexico, the Netherlands, the UK and the US. There
were 200 employees and 100 leaders from each market, apart from the
US where there were 400 employees and 200 leaders. Respondents were
from the following sectors: financial services, healthcare and life
sciences, tech, professional services, manufacturing, retail,
government/public sector and education.
About Citrix
Citrix helps organizations deliver a consistent experience no
matter where work needs to get done—in the office, at home or in
the field. Our digital workspaces give each employee what they need
to do their very best work. And our platform brings user
experience, IT flexibility and security together to foster
innovation, resilience and business continuity — all while removing
the limits of geography, devices, networks and even clouds to
deliver a better employee experience.
For Citrix Investors:
This release contains forward-looking statements which are made
pursuant to the safe harbor provisions of Section 27A of the
Securities Act of 1933 and of Section 21E of the Securities
Exchange Act of 1934. The forward-looking statements in this
release do not constitute guarantees of future performance. Those
statements involve a number of factors that could cause actual
results to differ materially, including risks associated with the
impact of the global economy and uncertainty in the IT spending
environment, revenue growth and recognition of revenue, products
and services, their development and distribution, product demand
and pipeline, economic and competitive factors, the Company's key
strategic relationships, acquisition and related integration risks
as well as other risks detailed in the Company's filings with the
Securities and Exchange Commission. Citrix assumes no obligation to
update any forward-looking information contained in this press
release or with respect to the announcements described herein. The
development, release and timing of any features or functionality
described for our products remains at our sole discretion and is
subject to change without notice or consultation. The information
provided is for informational purposes only and is not a
commitment, promise or legal obligation to deliver any material,
code or functionality and should not be relied upon in making
purchasing decisions or incorporated into any contract.
© 2022 Citrix Systems, Inc. Citrix, the Citrix logo, and other
marks appearing herein are the property of Citrix Systems, Inc. and
may be registered with the U.S. Patent and Trademark Office and in
other countries. All other marks are the property of their
respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20220607005177/en/
Karen Master Citrix +1 216-396-4683 Karen.master@citrix.com
Citrix Systems (NASDAQ:CTXS)
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