Two Public Safety Powerhouses, Airbus DS Communications and NICE, Expand Strategic Technology Partnership
13 Juin 2016 - 1:00PM
Business Wire
Airbus DS Communications to offer NICE’s
certified, integrated NG9-1-1-ready solutions for recording and
incident information management; live demonstration of end-to-end
audio and text call handling at NENA 2016
Emergency communications centers are adopting text-to-911 in
growing numbers and investing in future-ready technology for
managing calls, radio and texts as well as all types of multimedia
communications. Now, two public safety powerhouses, NICE
(NASDAQ:NICE) and Airbus DS Communications, Inc, the home of
VESTA®, an entity of Airbus Defense and Space, are expanding their
technology partnership to better equip Public Safety Answering
Points (PSAPs) with integrated, end-to-end solutions for managing
these communications.
Airbus DS Communications will offer NICE’s suite of
NG9-1-1-ready solutions to its customers. This includes NICE
solutions for audio recording, text-to-911 logging, screen capture
and NICE Inform, the industry-leading digital evidence management
solution. The offering further expands Airbus DS Communications’
already robust VESTA® next generation public safety communications
solutions, which span NG9-1-1, land mobile radio and emergency
notification.
NICE and Airbus DS Communications are deploying their integrated
solution at seven Brazos Valley Council of Governments (BVCOG)
sites in Texas. BVCOG is currently taking text-to-911 calls through
the VESTA® 9-1-1 integrated VESTA® SMS system and will capture and
manage these text communications—along with 9-1-1 and radio
audio—using NRX and NICE Inform to create a unified, complete
incident reconstruction environment.
“NICE’s NG9-1-1-ready solutions complement our VESTA suite and
we are excited to offer them to our customers,” said Bob Freinberg,
CEO of Airbus DS Communications. “PSAPs need proven solutions to
manage greater volume and a variety of information sources
throughout the call handling process. By integrating VESTA and NICE
Inform solutions, we’re providing an end-to-end call handling
system that addresses these challenges unlike anything else in the
market.”
“The Public Safety world is constantly evolving, and NICE and
Airbus DS Communications share the common vision that in order to
serve our customers’ needs, our solutions must provide a sound
investment today, while assuring readiness for tomorrow,” said
Chris Wooten, Executive Vice President, NICE. “This is one
reason that PSAPs are adopting VESTA and NICE Inform solutions in
record numbers. We look forward to strengthening our collaboration
with Airbus DS Communications so more PSAPs can benefit from our
future-ready solutions.”
The VESTA 9-1-1 solution offers
powerful NG9-1-1 applications for call handling, text-to-911,
mapping and data management and analytics. More than 3,700 PSAPs
across the U.S., which represent 20,400 positions, and over 190
PSAPs on federal installations in 13 countries rely on Airbus DS
Communications call handling solutions. NICE Inform captures,
manages and puts multimedia incident information into proper
context to deliver comprehensive insight on the ‘who, what, when,
where and why’ of incidents. More than 3,000 NICE Inform systems
are now deployed around the world. Both companies’ solutions are
NENA i3 aligned.
NICE and Airbus DS Communications are teaming up at NENA 2016,
June 11-16 in Indianapolis, to offer live demos of the integrated
solutions in the Airbus DS Communications booth #602. In addition,
NENA attendees are invited to The Innovation Theater in booth #602
for the VESTA 9-1-1 / NICE special demonstration on ‘Streamlining
Next Generation Now.’ Experience seamless call and text handling,
recording and analytics on Tuesday, June 14, at 1 pm.
About Airbus DS Communications
Airbus Defense and Space is a division of Airbus Group formed by
combining the business activities of Cassidian, Astrium and Airbus
Military. The new division is Europe’s number one defense and space
enterprise, the second largest space business worldwide and among
the top ten global defense enterprises. It employs more than 38,000
employees generating revenues of approximately €13 billion per
year. Airbus DS Communications, an Airbus Defense and Space
Holdings, Inc. company, is a global leader and trusted source for
mission-critical communications technologies. The VESTA® product
suite provides Next Generation 9-1-1 call processing systems, land
mobile radio solutions and emergency notification applications,
creating smarter ways to keep all our communities safe.
About NICE
NICE (NASDAQ: NICE) is the worldwide leading provider of
enterprise software solutions that empower organizations to make
smarter decisions based on advanced analytics of structured and
unstructured data. NICE solutions help the world’s largest
organizations deliver better customer service, ensure compliance,
combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 80 of the Fortune 100
companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Systems. All other marks are
trademarks of their respective owners. For a full list of NICE
Systems' marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements Pertaining to NICE
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by
Mr. Wooten, are based on the current expectations of the management
of NICE-Systems Ltd. (the Company) only, and are subject to a
number of risks and uncertainties that could cause the actual
results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base
(particularly financial services firms) and the resulting
uncertainties; changes in technology and market requirements;
decline in demand for the Company's products; inability to timely
develop and introduce new technologies, products and applications;
difficulties or delays in absorbing and integrating acquired
operations, products, technologies and personnel; loss of market
share; pressure on pricing resulting from competition; and
inability to maintain certain marketing and distribution
arrangements. For a more detailed description of the risk factors
and uncertainties affecting the company, refer to the Company's
reports filed from time to time with the Securities and Exchange
Commission, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made
as of the date of this press release, and the Company undertakes no
obligation to update or revise them, except as required by law.
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Airbus DS Communications Media ContactFlynn Nogueira,
951-216-9699Airbus DS Communications, Director of
Marketingflynn.nogueira@Airbus-DSComm.comorNICECorporate
Media ContactErik Snider, +1
877-245-7448erik.snider@nice.comorInvestorsMarty Cohen, +1
212-574-3635ir@nice.com, ETorYisca Erez, +972 9 775
3798ir@nice.com, CET
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