BellSouth Provides Wireless/Wireline Integration for Centrex Users
21 Mars 2005 - 3:32PM
PR Newswire (US)
BellSouth Provides Wireless/Wireline Integration for Centrex Users
- Network-based Communication Service Enhancements Include the
Ability to Have Incoming Calls Ring in Five Places at Once -
ATLANTA, March 21 /PRNewswire/ -- BellSouth (NYSE:BLS) today
announced the launch of BellSouth(R) Centrex Simultaneous Ring, a
service that allows the integration of wireless and wireline calls
for business customers. "As the workforce becomes increasingly
mobile, businesses are seeking to establish a seamless presence for
customers," said Fred Shaftman, president - BellSouth Business.
"Simultaneous Ring meets this need and BellSouth will continue to
enhance the Centrex platform, as well as next-generation solutions
like voice over IP, to support businesses that desire total voice
management through a network-based solution." Centrex, a central
office-based communication service, offers an alternative to
purchasing a premises-based solution. Companies often select
BellSouth(R) Centrex Service to decrease the capital investment and
management costs associated with complex phone equipment. The new
feature simultaneously delivers incoming calls to up to five
different phones at a customer's location. One of these numbers can
be a cellular phone, allowing each employee with the feature to
reduce the risk of missing critical calls from customers, partners
or colleagues. The call is automatically directed to the worker's
mobile location without delay, ensuring a timely connection.
Synovus (NYSE:SNV) is a multi-billion dollar diversified financial
services holding company based in Columbus, Ga., that provides
integrated financial services including banking, financial
management, insurance, mortgage and leasing through 40 banks and
other Synovus offices in Georgia, Alabama, South Carolina, Florida
and Tennessee. Synovus also has an 81 percent stake in TSYS
(NYSE:TSS), the world's largest third-party processor of
international payments. Both Synovus and TSYS have been using
BellSouth Centrex for its voice communications for 24 years.
"Having BellSouth manage calling features in its facilities has
allowed our family of companies to focus on our core business,"
said Beth Granberry, TSYS Communications Technology Associate
Director. "We are always exploring ways to use new enhancements to
ensure more effective communication between locations and
customers." The Simultaneous Ring feature has direct implications
for any organization that requires reliable and immediate
accessibility from customers and colleagues. Colleges and
universities are examining ways to use the service in dormitories
to link traditional lines in students' rooms to their mobile
phones. Real estate professionals, sales organizations and state
and local governments are also ideal candidates for the service.
The service is available to new or existing Centrex users and is
part of several enhancements BellSouth has recently made to this
network-based platform. In addition to Simultaneous Ring, new
capabilities of BellSouth Centrex include: - BellSouth(R)
RingMaster(R) Service -- provides up to three different phone
numbers, each with its own distinctive ring, for each station,
applicable for shared tenant situations (dorm rooms, small company
divisions sharing office space, etc.). - Secondary Calling Name
Display -- allows internal department or employee name to be
displayed on Caller ID, in addition to the number and name of the
listed party. - BellSouth(R) Centrex PRI Service -- links
Centrex-supported business locations to sites with
equipment-supported solutions, providing transparent integration of
multiple systems and services. For more information on BellSouth
Centrex Solutions and additional voice and data services, visit
http://www.bellsouthlargebusiness.com/ . About BellSouth
Corporation BellSouth Corporation is a Fortune 100 communications
company headquartered in Atlanta, Georgia and a parent company of
Cingular Wireless, the nation's largest wireless voice and data
provider. Backed by award winning customer service, BellSouth
offers the most comprehensive and innovative package of voice and
data services available in the market. Through BellSouth
Answers(R), residential and small business customers can bundle
their local and long distance service with dial up and high speed
DSL Internet access, satellite television and Cingular(R) Wireless
service. For businesses, BellSouth provides secure, reliable local
and long distance voice and data networking solutions. BellSouth
also offers online and directory advertising through BellSouth(R)
RealPages.com(R) and The Real Yellow Pages(R). More information
about BellSouth can be found at http://www.bellsouth.com/ .
DATASOURCE: BellSouth Corporation CONTACT: Todd Smith of BellSouth
Corporation, +1-404-829-8723, or Web site:
http://www.bellsouth.com/ http://www.bellsouthlargebusiness.com/
Company News On-Call: http://www.prnewswire.com/comp/095650.html
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