BellSouth VoIP Solutions Allow VIPGift to Effectively Deliver Incentives and Recognition Tools for the Global Workforce
20 Février 2006 - 3:06PM
PR Newswire (US)
-- VIPGift Redeems Employee Gift Cards for Millions of Choices via
Phone and the Internet -- CHATTANOOGA, Tenn., Feb. 20 /PRNewswire/
-- BellSouth (NYSE:BLS) announced today that it is providing a
complete voice and data communications solution to support the
operations of VIPGift, a Chattanooga-based service company that
provides simplified employee incentive programs for companies
around the world. VIPGift's incentive program is unique because
customers' employees are issued a redemption card or electronic
number that can be instantly redeemed for millions of gifts,
including catalog products, movie tickets, phone cards, charitable
donations and pre-paid Visa(R) and MasterCard(R) gift cards. The
redemption process is IP-based, but can be executed online or
through an automated process over the phone. Scalability was a
primary consideration when choosing a Voice over Internet Protocol
(VoIP) solution from BellSouth, due to consistent triple digit
company growth and the majority of VIPGift's sales and service call
center workforce utilizing the telecommunications system. "IP
technology is the foundation of our redemption process and
BellSouth VoIP is now delivering the voicemail automation, call
center support, scalability and the back-up capabilities that we
require for our headquarters communications," said Hamid Andalib,
founder and CEO of VIPGift. "With this system in place, we are
better equipped to handle the triple digit annual volume increases
experienced over the last six years as employers seek to reward
positive performance." VIPGift has four remote offices and uses
VoIP calls between these locations to more efficiently utilize the
data network in place. A new dedicated data circuit also links the
Chattanooga and Atlanta locations as part of the total solution. In
addition to VoIP, VIPGift uses BellSouth business services to
provide 100 percent of their telecommunication needs including
local and long distance voice, dedicated Internet access,
point-to-point, frame relay and DSL data services, on-demand
conferencing services and Cingular Wireless solutions. VIPGift also
uses BellSouth Long Distance calling cards as a redemption option
for its gift card solutions. "VIPGift has built a business around
flexibility and service for its customers which is exactly what
BellSouth provides through innovative communication solutions,"
said Dick Anderson, vice chairman and president, business markets -
BellSouth. "BellSouth's goal is always to design solutions that
help businesses grow and succeed." BellSouth offers a full
portfolio of voice and data solutions and has delivered enterprise
VoIP solutions since 2001. To learn more about BellSouth's
communications solutions for businesses, visit
http://largebusiness.bellsouth.com/. About VIPGift VIPGift, based
in Chattanooga, Tenn., was established in 1999 by A. Hamid Andalib,
who learned the value of a gift certificate during his thirty years
in the service and credit card industries. Revolutionizing the
rewards process, VIPGift created a single VIPGift card redeemable
for literally millions of choices, factoring in the worldwide
acceptance of Prepaid VIPGift Visas and MasterCards. In addition,
the company offers merchant gift cards, vacations packages, dining
and entertainment, experiential products, phone cards, charitable
donations and online catalog items. VIPGift is experiencing record
levels of annual growth and has created custom incentive solution
delivery systems for clients such as Dell, UPS, Sherwin Williams,
Underwriter Laboratories, Inc. and General Motors. These companies
along with other Fortune 500 companies have seen the value in
VIPGift's global web-based solutions. For more information about
VIPGift, visit http://www.vipgift.com/. About BellSouth Corporation
BellSouth Corporation is a Fortune 100 communications company
headquartered in Atlanta, Georgia. BellSouth has joint control and
40 percent ownership of Cingular Wireless, the nation's largest
wireless voice and data provider with 54.1 million customers.
Backed by award-winning customer service, BellSouth offers the most
comprehensive and innovative package of voice and data services
available in the market. Through BellSouth Answers(R), residential
and small business customers can bundle their local and long
distance service with dial-up and high-speed DSL Internet access,
satellite television and Cingular(R) Wireless service. For
businesses, BellSouth provides secure, reliable local and long
distance voice and data networking solutions. BellSouth also offers
print and online directory advertising through The Real Yellow
Pages(R) and YELLOWPAGES.COM(TM) from BellSouth. BellSouth believes
that diversity and fostering an inclusive environment are critical
in maintaining a competitive advantage in today's global
marketplace. More information about BellSouth can be found at
http://www.bellsouth.com/. First Call Analyst: FCMN Contact:
DATASOURCE: BellSouth Corporation CONTACT: Media, Todd Smith of
BellSouth Media Relations, +1-404-829-8723, or Web site:
http://www.bellsouth.com/ http://largebusiness.bellsouth.com/
http://www.vipgift.com/ Company News On-Call:
http://www.prnewswire.com/comp/095650.html
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