Cingular Launches New Software to Meet the Communications Needs of its Blind and Low-Vision Customers
16 Septembre 2004 - 5:45PM
PR Newswire (US)
Cingular Launches New Software to Meet the Communications Needs of
its Blind and Low-Vision Customers Florida Customers Now Have
Access to a 'Talking Phone' BOCA RATON, Fla., Sept. 16 /PRNewswire/
-- Cingular Wireless today announced the launch of TALKS(TM), a
speech-enabled application designed to address the needs of blind
and low-vision mobile device users. TALKS by Cingular Wireless
gives the blind and low vision consumer equal access to many of
today's advanced wireless services. Created in partnership with
ScanSoft, Inc. (NASDAQ:SSFT), TALKS is compatible with the Nokia
6620, essentially turning it into a "talking mobile phone." TALKS
converts menus, instructions and content displayed on the Nokia
6620 mobile phone screen into speech for output to the phone's
internal speaker or through an optional wired or Bluetooth headset.
According to the American Foundation for the Blind, there are
approximately 10 million people who are blind or have low vision in
the United States.* TALKS allows the blind and low-vision community
to be more productive since audible cues allow users to access
advanced communications services such as text messaging, email and
phone directories. One of the unique features of TALKS is the
talking incoming caller ID via natural sounding, computer-
generated speech. Typically, blind and low-vision mobile users must
answer the phone to learn who is calling. TALKS eliminates the
guessing game by enabling a person to hear who is calling and be
selective with the calls they take, as would any sighted customer.
"The American Foundation for the Blind applauds Cingular for its
innovative approach to addressing cell phone accessibility for
people who are blind or visually impaired," commented Paul
Schroeder, vice president, program and policy group, American
Foundation for the Blind. "This is the first advanced cell phone
released in the U.S. that allows users to access all of its many
features through speech output. We commend Cingular for its
leadership in ensuring that all their customers can take advantage
of state- of-the-art communications technology." "TALKS levels the
mobile playing field by giving our blind and low-vision customers
the ability to access and interact with some of the most advanced
wireless products and services available today," said Rich
Guidotti, vice president and general manager, Cingular
Wireless-South Florida. With TALKS and the Nokia 6620, users can**:
- Hear caller ID information and check logs of incoming and
outgoing calls - Write and hear emails, text messages and notes -
Manage contact information and dial phone numbers from the
directory - Use the appointment calendar - Edit and add contacts,
settings and profiles according to their personal preferences - Use
the calculator, unit converter, alarm clock and other tools -
Receive audible information about the battery level, network and
signal strength "Having been in the real estate and mortgage
brokerage business for thirty-eight years, I never had the
convenience of having a talking phone, much less being able to use
the text messaging, e-mail, and other features that required
sight," said Erodio Diaz of E. Diaz Real Estate & Associates
Inc. in Miami. "Now with TALKS by Cingular, I am able to be more
self- sufficient. This technology has made a big difference in my
business and personal life, and I applaud Cingular in their
continued efforts to increase accessibility options available to
the blind and low-vision community." TALKS uses ScanSoft's software
to make the wireless handset talk by providing dynamic, detailed
and personalized information through an automated voice familiar to
the blind community. TALKS will tell users if email or text
messages have arrived or how many calls they missed, and will
speech-enable the most important key functions for the phone. TALKS
allows blind and low- vision customers to fully integrate today's
wireless technologies into their lives. The product "package"
includes the handset and software, sold separately. The Nokia 6620
can be purchased for $299 after the $100 rebate from Nokia; this is
based on a two-year commitment. The TALKS software retails for
$199, however Cingular Wireless is offering an introductory rebate
offer. For a limited time, customers with qualifying visual
disabilities can receive a $199 service credit rebate (for a
two-year contract) or a $100 service credit rebate (for a one-year
contract). Currently, the Nokia 6620 is the only handset Cingular
offers that is compatible with TALKS. There are three ordering
options for TALKS by Cingular Wireless: - Order by calling the
National Center for Customers with Disabilities (NCCD) at
1-866-241-6568. The NCCD is available from 7 a.m. to 9 p.m. ET,
Monday through Friday and on Saturday from 9 a.m. to 6 p.m. ET. The
NCCD can also provide installation assistance by phone. - Order on
the web by visiting http://www.cingular.com/ . TALKS is listed as
an accessory item for the Nokia 6620. - Order at a Cingular
Wireless retail store. An associate can assist in the ordering
process. TALKS by Cingular will be delivered to the customer.
Additional product and rebate details are available by visiting
http://www.cingular.com/disabilityresources . ABOUT CINGULAR
WIRELESS Cingular Wireless, a joint venture between SBC
Communications (NYSE:SBC) and BellSouth (NYSE:BLS), serves more
than 25 million voice and data customers across the United States.
A leader in mobile voice and data communications, Cingular is the
only U.S. wireless carrier to offer Rollover(SM), the wireless plan
that lets customers keep their unused monthly minutes. Cingular is
the largest provider of GSM services in the United States, and has
a 100 percent digital GSM/GPRS footprint across its service area.
It also launched the world's first commercial deployment of
wireless services using Enhanced Data rates for GSM Evolution
(EDGE) technology. Cingular also provides corporate e-mail and
other advanced data services through its GPRS, EDGE and Mobitex
packet data networks. Details of the company are available at
http://www.cingular.com/ . Get Cingular Wireless press releases
e-mailed to you automatically. Sign up at
http://www.cingular.com/newsroom . * Statistic from American
Foundation for the Blind can be found at http://www.afb.org/ . **
Some capabilities of TALKS software cannot be used without the
addition of optional Cingular services such as text messaging and
multimedia messaging. These services are available, at an
additional charge. ScanSoft, SpeechWorks and TALKS are trademarks
and/or registered trademarks of ScanSoft, Inc. and/or its
subsidiaries in the United States and/or other countries.
DATASOURCE: Cingular Wireless CONTACT: Dawn Benton of Cingular
Wireless, office +1-404-236-5305, wireless +1-404-202-6335, or Web
site: http://www.cingular.com/ http://www.cingular.com/newsroom
http://www.cingular.com/disabilityresources http://www.afb.org/
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