API-Based Capability to Modernize Group
Insurance Quoting Process
ST.
LOUIS, Oct. 27, 2023 /PRNewswire/ -- Centro
Benefits Research (Centro), a pioneering employee benefits
consulting and technology firm, today announced the launch of a
broker-carrier RFP and Quoting API integration with MetLife for all
ancillary employee benefits products. This API connection is a
cutting-edge innovation in the benefits industry and will enable
Centro and MetLife to seamlessly exchange RFP and quote proposal
data directly between the Centro platform and the MetLife Group
operating platform and, as a result, significantly improve the
speed, accuracy, operational efficiency and cost of this manually
intense process.
"In an era where digital transformation has become an indicator
of progress, Centro is creating a unique value by delivering a
powerful technology platform that eliminates most of the manual
steps across the value chain for the carriers and brokers we
serve," said Treg Balding, Chief
Revenue Officer at Centro Benefits Research. "Working with MetLife
to launch the RFP and Quoting API integration is a big step towards
modernization of these processes."
Centro's RFP and Quoting API Integration with MetLife transforms
the labor-intensive RFP and Quoting process for employers with
fewer than 100 employees and enables seamless, real time data
exchange. This results in faster turnaround times, greater
accuracy, and downstream error reduction, leading to an enhanced
overall user experience for brokers and employers.
"At MetLife, our customers are at the center of everything we
do. By leveraging solutions such as the RFP and Quoting API
Integration, we can accelerate our digital transformation in how we
serve small businesses and drive growth in this space," said
Cynthia Smith, Senior Vice
President, Regional Business at MetLife. "Through this
collaboration with Centro Benefits Research, we are able to speed
up quoting turnaround times, driving value for our stakeholders and
enhancing the overall customer experience."
With a renewed focus on modernizing customer experiences and
harnessing the power of data throughout the value chain, this mode
of technology has a significant impact on the insurance
industry.
About Centro Benefits Research
Centro Benefits Research is a wholesale employee benefits firm
that enables brokers and carriers to deliver the best possible
outcomes for their mutual customers through powerful research, deep
industry expertise and the creation of digitally focused platform
efficiencies that drive business growth. Centro's mission remains
squarely focused on bringing modern technology to a legacy
insurance process and helping all stakeholders in the system work
more effectively. For information, visit
centrobenefitsresearch.com.
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and
affiliates ("MetLife"), is one of the world's leading financial
services companies, providing insurance, annuities, employee
benefits and asset management to help its individual and
institutional customers build a more confident future. Founded in
1868, MetLife has operations in more than 40 markets globally and
holds leading positions in the United
States, Japan, Latin America, Asia, Europe
and the Middle East. For more
information, visit www.metlife.com.
Media Contact: Chelsea
McKenna, Chelsea.mckenna@onedigital.com
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SOURCE Centro Benefits Research