CyberDefender Sees Significant Increase in 2011 Demand for LiveTech Services
28 Juin 2011 - 2:30PM
CyberDefender Corporation (Nasdaq:CYDE), a leading provider of
remote technical support services, Internet security software and
utilities, today announced the company's LiveTech remote technical
support service has seen a significant increase in demand,
performing more than 375,000 PC repairs in the past 12 months.
LiveTech is now averaging more than 40,000 PC repairs per month,
up 471% from approximately 7,000 repairs per month during the same
time last year. These repairs are primarily due to malware
infections or PC slowdowns, which together account for more than 65
percent of repairs made by the company's subscription service.
"As reliance on the PC and connected devices continues to grow,
demand for remote technical support service is at an all time
high," said Gary Guseinov, CEO, CyberDefender. "In the first
quarter of 2011, LiveTech sales grew 141% year-over-year, 57% of
which were multi-year subscriptions. The dangers consumers face
online are increasingly more sophisticated and require
comprehensive security and optimization solutions to combat. It is
CyberDefender's mission to provide our customers with a broad suite
of solutions and services to enable them to protect their digital
assets."
According to Parks & Associates, the market for remote tech
support services alone is expected to approach $7.6 billion in U.S.
revenues by 2015, up from just over $876 million in 2010. Guseinov
believes consumers are recognizing the value proposition of
CyberDefender's LiveTech Services.
"A good antivirus software is a key foundation for security, but
it's just not enough to ensure maximum security and productivity in
today's complex technical world," Guseinov explained. "Home
networks can be as complicated as businesses today and consumers
need their own personal IT department. A subscription to
LiveTech can fix a wide range of PC problems from simple to
complex. With one call, customers can access techs on a 24/7
basis and get immediate resolution for their technical troubles and
their frustration. What is the potential value? It's hard to put a
price on peace of mind," Guseinov concluded.
About CyberDefender
CyberDefender is a leading provider of remote technical support
services as well as Internet security software and utilities. With
8.6 million active users on its cloud-based collaborative Internet
security network and more than 800,000 active paid subscriptions,
CyberDefender protects its customers from the rapidly growing
number of online threats through its suite of security and
optimization software as well as its LiveTech subscription-based
remote PC repair service. CyberDefender's team of more than 500
highly trained technicians and sales agents provide customers with
efficient, round the clock remote PC repair services. The company
develops and markets antispyware/antivirus software, PC
optimization software, online backup and identity protection
services. By combining remote live technical support and the
aforementioned software products, CyberDefender offers a complete
Internet security solution to consumers and small businesses.
CyberDefender directly markets its products and services to
consumers through television and radio via its MyCleanPC,
MaxMySpeed and DoubleMySpeed brands. CyberDefender products are
fully compatible with Microsoft Windows® XP, Vista®, and 7
Operating systems. All products are available at
www.cyberdefender.com. Investor relations information is available
at www.cyberdefendercorp.com.
The CyberDefender Corporation logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=7874
Forward Looking Statements
Statements in this public announcement that are not statements
of historical or current fact, including statements
regarding future growth and future business results,
constitute "forward-looking statements" within the meaning of
Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Exchange Act of 1934. Such forward-looking statements
involve known and unknown risks, uncertainties and other unknown
factors that could cause CyberDefender's actual results to be
materially different from the historical results or from any future
results expressed or implied by such forward-looking statements.
Factors that could cause CyberDefender's results to be materially
different from the forward-looking statements include, but are not
limited to, whether CyberDefender will be able to find financing as
required and whether CyberDefender's revenues will eventually
exceed its expenses. The forward-looking statements also are
subject generally to other risks and uncertainties that are
described from time to time in CyberDefender's reports and
registration statements filed with the Securities and Exchange
Commission, which are available for review at
http://www.sec.gov/.
CONTACT: Public Relations:
PR@CyberDefender.com
Investor Relations:
IR@CyberDefender.com
IR Site: www.CyberDefenderCorp.com
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