Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the consolidated financial statements and related notes included herein and the consolidated financial statements and notes thereto for the year ended December 31, 2022 contained in our Annual Report on Form 10-K filed with the SEC on March 8, 2023.
This discussion may contain forward-looking statements based upon our current expectations that involve risks and uncertainties. Please refer to the section entitled “Cautionary Note Regarding Forward-Looking Statements.”
Overview
We are an enterprise real estate technology company that provides a comprehensive management platform designed for property owners, managers and residents. Our suite of products and services, which includes both smart building hardware and cloud-based SaaS solutions, provides seamless visibility and control over real estate assets. Our platform lowers operating costs, increases revenues, mitigates operational friction and protects assets for owners and operators, while providing a differentiated, elevated living experience for residents.
Through a Hub Device, we integrate our proprietary enterprise software with third-party smart devices and other technology interfaces. We use an open-architecture, brand-agnostic approach that allows owners, operators, and residents to manage their smart home systems through a single connected interface. Our solutions include smart apartments and homes, access control for buildings, common areas, and rental units, asset protection and monitoring, parking management, self-guided tours, and community and resident Wi-Fi. We also have a professional services team that provides customers with training, installation, and support services. Our SightPlan acquisition in March 2022 advanced our product roadmap and augmented our cloud-based SaaS solutions for current and prospective customers.
We believe SmartRent is the category leader in the enterprise smart home solutions industry. As of March 31, 2023, we had 602,556 Units Deployed, 880,810 Committed Units, and 496 customers, including many of the top multifamily residential owners in the U.S. As of that date, our customers owned an aggregate of approximately 6.5 million units. This represents approximately 15% of the United States market for institutionally owned multifamily rental units and single-family rental homes. In addition to multifamily residential owners, our customers include some of the leading homebuilders, single-family rental homeowners, and iBuyers in the United States.
Key Factors Affecting Our Performance
We believe that our success is dependent on many factors, including those further discussed below. Our operating results and cash flows are dependent upon a number of opportunities, challenges and other factors, including our ability to grow our customer base in a cost-effective manner, expand our hardware and hosted service offerings to generate increased revenue per Unit Deployed (as defined below), provide high quality hardware products and hosted service applications to maximize revenue and improve the leverage of our business model. While these areas represent opportunities for us, they also represent challenges and risks that we must successfully address in order to operate our business.
Active Supply Chain Management
We continue to experience improvements in the challenges related to the global supply chain. In prior periods, the increased demand for electronics as a result of the COVID-19 pandemic, U.S. trade relations with China and certain other factors in recent periods led to a global shortage of semiconductors, including Z‑wave chips, which are a central component of our Hub Devices. Due to this shortage in prior periods, we experienced Hub Device production delays, which affected our ability to meet scheduled installations and facilitate customer upgrades to our higher-margin Hub Devices. We also experienced shortages and shipment delays related to components for Alloy Access and made-to-order specialty locks.
The incremental improvements in the global supply chain are evidenced by our reduction of backlogged units deployed for Alloy Access and made-to-order locks. We believe that this positive trend will continue as the year progresses.
Investing in Research and Development
Our performance is significantly dependent on the investments we make in research and development, including our ability to attract and retain highly skilled research and development personnel. We must continually develop and introduce innovative new software services and hardware products, and integrate with third-party products and services, mobile applications and other new offerings.
29
New Products, Features and Functionality
We are evolving our business into a more diverse platform with new products, features and functionality that enhance the value of our smart home operating system. We have recently introduced a number of SaaS product enhancements and features, including Answer Automation and Work Order Management solutions, that streamline property management operations. In the future, we intend to continue to release new products and solutions and enhance our existing products and solutions, and we expect that our operating results will be impacted by these releases.
The acquisition of SightPlan enhances our overall platform offering and customer value proposition by providing a comprehensive one-stop platform that broadens our support of property operations, enhancing the experience for residents, property owners and managers. Both SmartRent and SightPlan offer an open-API architecture that enables a myriad of third-party partner integrations, resulting in a multi-functional platform that enhances property management workflow efficiencies, empowers teams to get more done, elevates resident interactions, and improves resident living experiences.
Category Adoption and Market Growth
Our future growth depends in part on the continued consumer adoption of hardware and software products which improve the resident experience and the growth of this market. We need to deliver solutions that enhance the resident experience and deliver value to our customers, rental property owners and operators, as well as homebuilders and developers, by providing products and solutions designed to enhance visibility and control over assets while providing additional revenue opportunities. In addition, our long-term growth depends in part on our ability to expand into international markets in the future.
Basis of Presentation
The consolidated financial statements and accompanying notes included elsewhere in this Report are prepared in accordance with GAAP.
Key Operating Metrics
We regularly monitor a number of operating and financial metrics, which include certain non-GAAP financial measures in order to evaluate our operating performance, identify trends affecting our business, formulate business plans, measure our progress and make strategic decisions. Non-GAAP financial measures may not provide accurate predictions of future GAAP financial results.
The limitations our Key Operating Metrics have as an analytical tool are: (i) they might not accurately predict our future GAAP financial results, (ii) we might not realize all or any part of the anticipated value reflected in Units Booked, and (iii) other companies, including companies in our industry, may calculate our Key Operating Metrics or similarly titled measures differently, which reduces its usefulness as a comparative measure.
Units Deployed and New Units Deployed
We define Units Deployed as the aggregate number of Hub Devices that have been installed (including customer self-installations) as of a stated measurement date. We define New Units Deployed as the aggregate number of Hub Devices that were installed (including customer self-installations) during a stated measurement period. We use these operating metrics to assess the general health and trajectory of our business and growth. We had 55,360, and 51,196 New Units Deployed during the three months ended March 31, 2023 and 2022, respectively. As of March 31, 2023 and 2022, we had an aggregate of 602,556 and 390,681 Units Deployed, respectively.
Units Booked
We define Units Booked as the aggregate number of Hub Device units associated with binding orders executed during a stated measurement period. We utilize the concept of Units Booked to measure estimated near-term resource demand and the resulting approximate range of post-delivery revenue that we will earn and record. Units Booked represent binding orders only. For the three months ended March 31, 2023 and 2022, there were 65,108 and 91,482 Units Booked, respectively.
30
EBITDA and Adjusted EBITDA
We define EBITDA as net income or loss computed in accordance with GAAP before the following items: interest expense, income tax expense and depreciation and amortization. We define Adjusted EBITDA as EBITDA before the following items: stock-based compensation expense, non-employee warrant expense, warranty provisions for battery deficiencies, asset impairment, loss on extinguishment of debt, change in fair value of derivatives, unrealized gains and losses in currency exchange rates, and non-recurring expenses in connection with acquisitions. Management uses EBITDA and Adjusted EBITDA to identify controllable expenses and make decisions designed to help us meet our current financial goals and optimize our financial performance, while neutralizing the impact of expenses included in our operating results which could otherwise mask underlying trends in our business. See “Non-GAAP Financial Measures” for additional information and reconciliations of these measures.
Annual Recurring Revenue
We define Annual Recurring Revenue (“ARR”) as the annualized value of our recurring SaaS revenue earned in the current quarter. We monitor our ARR to assess the general health and trajectory of our Hosted Services business. Our ARR was approximately $36.0 million and $16.3 million as of March 31, 2023 and 2022, respectively.
Components of Results of Operations
Revenue
We generate revenue primarily from sales of systems that consist of hardware devices, professional installation services and Hosted Services enabling property owners and property managers to have visibility and control over assets, while providing all-in-one home control offerings for residents. We record revenue as earned when control of these products and services is transferred to the customer in an amount that reflects the consideration we expect to collect for those products and services.
Hardware Revenue
We generate revenue from the direct sale to our customers of hardware smart home devices, which devices generally consist of a Hub Device, door-locks, thermostats, sensors, and light switches. These hardware devices provide features that function independently without subscription to our proprietary software, and the performance obligation for hardware revenue is considered satisfied and revenue is recognized at a point in time when the hardware device is shipped to the customer. Certain Hub Devices do not function independently without the subscription, and therefore, the revenue is recognized in Hosted Services revenue. The Company generally provides a one-year warranty period on hardware devices that are delivered and installed. The cost of the warranty is recorded as a component of cost of hardware revenue. We generally provide a one-year warranty period on hardware devices that are delivered and installed. We record the cost of the warranty as a component of cost of hardware revenue.
Professional Services Revenue
We generate professional services revenue from installing smart home hardware devices, which does not result in significant customization of the installed products and is generally performed over a period ranging from two to four weeks. Installations can be performed by our employees, can be contracted out to a third party with our employees managing the engagement, or can be performed by the customer. Professional services contracts are generally performed on a fixed-price basis and revenue is recognized over the period in which installations are completed.
Hosted Services Revenue
Hosted Services primarily consist of monthly subscription revenue earned from the fees collected from customers to provide access to one or more of our software applications including access controls, asset monitoring and related services. These subscription arrangements have contractual terms ranging from one month to ten years and include recurring fixed plan subscription fees. Our arrangements do not provide the customer with the right to take possession of our software at any time. Customers are granted continuous access to the services over the contractual period. Accordingly, fees collected for subscription services are recognized on a straight-line basis over the contract term beginning on the date the subscription service is made available to the customer. Variable consideration is immaterial.
We sell certain Hub Devices, which only function with the subscription to our proprietary software applications and related hosting services. We consider those devices and hosting services subscription as a single performance obligation, and therefore we defer the recognition of revenue for those devices that are sold with application subscriptions. The estimated average in-service life of those devices is four years. When a Hub Device without independent functionality is included in a contract that does not require a long-term service commitment, the customer obtains a material right to renew the service because purchasing a new device is not required upon renewal. If a contract contains a material right, proceeds are allocated to the material right and recognized over the period of benefit, which is generally four years.
31
Cost of Revenue
Cost of revenue consists primarily of direct costs of products and services together with the indirect cost of estimated warranty expense and customer care and support over the life of the service arrangement. We expect cost of revenue to increase in absolute dollars in future periods. We record any change to cost of job performance and job conditions in the period during which the revision is identified.
Hardware
Cost of hardware revenue consists primarily of direct costs of proprietary products, Hub Devices, hardware devices and supplies purchased from third-party providers, shipping costs, warehouse facility (including depreciation and amortization of capitalized assets and right-of-use assets) and infrastructure costs, personnel-related costs associated with the procurement and distribution of our products and estimated warranty expenses together with the indirect cost of customer care and support. We expect cost of revenue to increase in absolute dollars in future periods.
In 2019, the U.S. administration imposed significant changes to U.S. trade policy with respect to China. Tariffs have subjected certain SmartRent products manufactured overseas to additional import duties. The amount of the import tariff has changed numerous times based on action by the U.S. administration. We continue to monitor the change in tariffs. If tariffs are increased, such actions may increase our cost of hardware revenue and reduce our hardware revenue margins further in the future.
Professional Services
Cost of professional services revenue consists primarily of direct costs related to personnel-related expenses for installation and supervision of installation services, general contractor expenses and travel expenses associated with installation of our products, and indirect costs that are also primarily personnel-related expenses in connection with training of and ongoing support for customers and residents.
Hosted Services
Cost of Hosted Services revenue consists primarily of the amortization of the direct costs of certain Hub Devices consistent with the revenue recognition period noted above in “Hosted Services Revenue” and infrastructure costs associated with providing our software applications together with the indirect cost of customer care and support over the life of the service arrangement. We expect cost of Hosted Services revenue to increase in absolute dollars in future periods at a rate that is lower than the corresponding increase in Hosted Services revenue.
Operating Expenses
Research and Development
Research and development expenses consist primarily of personnel-related costs directly associated with our research and development. Our research and development efforts are focused on enhancing and developing additional functionality for our existing products and on new product development. We account for the cost of research and development by capitalizing qualifying costs, which are incurred during the product development stage, and amortizing those costs over the product’s estimated useful life, which generally ranges from three to five years depending on the type of application. Costs incurred and capitalized during the product development stage generally include the costs of software configuration, coding, and testing. Such costs primarily include payroll and payroll-related expenses for employees directly involved in the product development. We expense preliminary evaluation costs as they are incurred before technological feasibility is achieved, as well as post development implementation and operation costs, such as training, maintenance and minor upgrades. We begin amortizing capitalized costs when a project is ready for its intended use, and we periodically reassess the estimated useful life of a project considering the effects of obsolescence, technology, competition and other economic factors which may result in a shorter remaining life. Our research and development costs may increase in absolute dollars if we increase our investment in product development to broaden the capabilities of our solutions and introduce new products and features.
Sales and Marketing Expenses
Our sales and marketing expenses consist of costs directly associated with our sales and marketing activities, which primarily include personnel-related costs, sales commissions, marketing programs, trade shows, and promotional materials. Our sales and marketing expenses may increase over time as we hire additional sales and marketing personnel, increase our marketing activities, grow our operations, and continue to build brand awareness.
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General and Administrative Expenses
General and administrative expenses consist primarily of personnel-related costs associated with our general and administrative organization, professional fees for legal, accounting and other consulting services, office facility, insurance, information technology costs, and expenses incurred as a result of operating as a public company, including expenses related to compliance with the rules and regulations of the SEC and stock exchange listing requirements, additional insurance expense, investor relations activities and other administrative and professional services. We may also increase the size of our general and administrative staff in order to support the growth of our business but at a rate that is lower than the corresponding increase in total revenue.
Other Expenses
Other expenses consist primarily of interest expense, foreign currency transaction gains and losses, and other income related to the operations of foreign subsidiaries. Interest expense is recorded in connection with our various debt facilities. Foreign currency transaction gains and losses relate to the impact of transactions denominated in a foreign currency other than the U.S. dollar. As we have expanded our international operations, our exposure to fluctuations in foreign currencies has increased, which we expect to continue.
Provision for Income Taxes
The income tax benefit on the Consolidated Statement of Operations and Comprehensive Loss is primarily related to the foreign and state taxes offset by a change in the valuation allowance. We established a full valuation allowance for net deferred U.S. federal and state tax assets, including net operating loss carryforwards. We expect to maintain this valuation allowance until it becomes more likely than not that the benefit of the federal and state deferred tax assets will be realized in future periods if it reports taxable income. We believe that we have established an adequate allowance for uncertain tax positions, although we can provide no assurance that the final outcome of these matters will not be materially different. To the extent that the final outcome of these matters is different than the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made.
33
Results of Operations for the Three Months Ended March 31, 2023 and 2022
The results of operations presented below should be reviewed together with the consolidated financial statements and notes included elsewhere in this Report. The following table summarizes our historical consolidated results of operations data for the periods presented. The period-to-period comparison of operating results is not necessarily indicative of results for future periods. All dollars are in thousands unless otherwise stated.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
2023 vs 2022 Change |
|
|
|
|
2023 |
|
|
2022 |
|
|
$ |
|
|
% |
|
|
|
|
(dollars in thousands) |
|
|
|
|
Revenue |
|
|
|
|
|
|
|
|
|
|
|
|
|
Hardware |
|
|
$ |
37,325 |
|
|
$ |
22,114 |
|
|
$ |
15,211 |
|
|
|
69 |
% |
Professional services |
|
|
|
12,769 |
|
|
|
6,909 |
|
|
|
5,860 |
|
|
|
85 |
% |
Hosted services |
|
|
|
14,985 |
|
|
|
8,336 |
|
|
|
6,649 |
|
|
|
80 |
% |
Total revenue |
|
|
|
65,079 |
|
|
|
37,359 |
|
|
|
27,720 |
|
|
|
74 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cost of revenue |
|
|
|
|
|
|
|
|
|
|
|
|
|
Hardware |
|
|
|
32,572 |
|
|
|
21,858 |
|
|
|
10,714 |
|
|
|
49 |
% |
Professional services |
|
|
|
17,634 |
|
|
|
15,167 |
|
|
|
2,467 |
|
|
|
16 |
% |
Hosted services |
|
|
|
5,758 |
|
|
|
5,078 |
|
|
|
680 |
|
|
|
13 |
% |
Total cost of revenue |
|
|
|
55,964 |
|
|
|
42,103 |
|
|
|
13,861 |
|
|
|
33 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating expense |
|
|
|
|
|
|
|
|
|
|
|
|
|
Research and development |
|
|
|
7,231 |
|
|
|
6,446 |
|
|
|
785 |
|
|
|
12 |
% |
Sales and marketing |
|
|
|
5,161 |
|
|
|
5,162 |
|
|
|
(1 |
) |
|
|
(0 |
)% |
General and administrative |
|
|
|
12,017 |
|
|
|
11,951 |
|
|
|
66 |
|
|
|
1 |
% |
Total operating expenses |
|
|
|
24,409 |
|
|
|
23,559 |
|
|
|
850 |
|
|
|
4 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loss from operations |
|
|
|
(15,294 |
) |
|
|
(28,303 |
) |
|
|
13,009 |
|
|
|
(46 |
)% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other income (expense) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Interest income (expense), net |
|
|
|
2,016 |
|
|
|
(12 |
) |
|
|
2,028 |
|
|
|
(16900 |
)% |
Other income |
|
|
|
56 |
|
|
|
114 |
|
|
|
(58 |
) |
|
|
(51 |
)% |
Loss before income taxes |
|
|
|
(13,222 |
) |
|
|
(28,201 |
) |
|
|
14,979 |
|
|
|
(53 |
)% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income tax benefit |
|
|
|
7 |
|
|
|
4,807 |
|
|
|
(4,800 |
) |
|
|
(100 |
)% |
Net Loss |
|
|
$ |
(13,215 |
) |
|
$ |
(23,394 |
) |
|
$ |
10,179 |
|
|
|
(44 |
)% |
Comparison of the three months ended March 31, 2023 and 2022
Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
Change |
|
|
Change |
|
|
|
|
2023 |
|
|
2022 |
|
|
$ |
|
|
% |
|
|
|
|
(dollars in thousands) |
|
|
|
|
|
|
|
Revenue |
|
|
|
|
|
|
|
|
|
|
|
|
|
Hardware |
|
|
$ |
37,325 |
|
|
$ |
22,114 |
|
|
$ |
15,211 |
|
|
|
69 |
% |
Professional services |
|
|
|
12,769 |
|
|
|
6,909 |
|
|
|
5,860 |
|
|
|
85 |
% |
Hosted services |
|
|
|
14,985 |
|
|
|
8,336 |
|
|
|
6,649 |
|
|
|
80 |
% |
Total revenue |
|
|
$ |
65,079 |
|
|
$ |
37,359 |
|
|
$ |
27,720 |
|
|
|
74 |
% |
Total revenue increased by $27.7 million, or 74%, to $65.1 million for the three months ended March 31, 2023, from $37.4 million for the three months ended March 31, 2022. The increase in revenue resulted primarily from an increase in New Units Deployed and an increased number of cumulative active subscriptions for our Hosted Services during 2023 compared to 2022, and our acquisition of SightPlan in March 2022.
Our revenue is primarily driven by New Units Deployed and the aggregate number of Units Deployed. The aggregate number of Units Deployed was 602,556 at March 31, 2023, compared to 390,681 at March 31, 2022. We had 55,360 New Units Deployed during the three months ended March 31, 2023, compared to 51,196 New Units Deployed during the same period in 2022, an increase of 4,164 New Units Deployed, or 8%.
34
Hardware revenue increased by $15.2 million, or 69%, to $37.3 million for the three months ended March 31, 2023, from $22.1 million for the three months ended March 31, 2022. This increase in hardware revenue resulted from a 10% increase in units shipped and an Average Revenue per Unit ("ARPU") increase of 53% to $636.30 for the 2023 period from $415.33 for the 2022 period. The increase in ARPU is primarily driven by hardware revenue recognized on the shipment of distinct Hub Devices during the three months ended March 31, 2023. During the three months ended March 31, 2022, only non-distinct Hub Devices were shipped, and thus, no hardware revenue was recognized for these devices. See Note 2 - Revenue Recognition for more information on revenue recognition related to Hub Devices. We define hardware ARPU as total hardware revenue for a given period divided by number of Hub Devices shipped in the same period.
Professional services revenue increased by $5.9 million, or 85%, to $12.8 million for the three months ended March 31, 2023, from $6.9 million for the three months ended March 31, 2022.The increase was primarily attributable to an increase of 8% in New Units Deployed and an ARPU increase of 71% from the three months ended March 31, 2022. The increase in ARPU was primarily driven by a favorable customer mix. We define professional services ARPU as total professional services revenue divided by Units Deployed in a period.
Hosted Services revenue increased by $6.6 million, or 80%, to $15.0 million for the three months ended March 31, 2023, from $8.3 million for the three months ended March 31, 2022. Of the $15.0 million revenue in 2023, $6.0 million is related to hub amortization and $9.0 million is related to SaaS revenue. Revenue increased from hub amortization and SaaS by $1.7 million and $4.9 million, respectively, from the three months ended March 31, 2022 to the three months ended March 31, 2023. The increase from both components of Hosted Services revenue resulted primarily from the increased aggregate number of Units Deployed from 390,681 units at March 31, 2022 to 602,556 units at March 31, 2023 and an increase in SaaS ARPU of 37% to $5.21 for the three months ended March 31, 2023 from $3.81 for the three months ended March 31, 2022. Approximately $2.8 million of the 2023 increase in SaaS resulted from SightPlan contributions. We define SaaS ARPU as total SaaS revenue for a given period divided by the average aggregate Units Deployed in the same period.
We utilize the concept of Units Booked to measure estimated near-term resource demand and the resulting approximate range of post-delivery revenue that we will earn and record. Units Booked represent binding orders only and are a subset of Committed Units. We had 65,108 and 91,482 Units Booked during the three months ended March 31, 2023 and 2022, respectively.
We define Committed Units as the aggregate number of Hub Device (i) units that are subject to binding orders from customers together with (ii) units that existing customers, who are parties to a SmartRent master services agreement, have informed us (on a non-binding basis) that they intend to order in the future for deployment within two years of the measurement date. We measure and evaluate Committed Units to assess the general health and trajectory of our business operations and growth. As of March 31, 2023 and 2022, SmartRent had 880,810 and 760,591 Committed Units, respectively.
Cost of Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
Change |
|
|
Change |
|
|
|
|
2023 |
|
|
2022 |
|
|
$ |
|
|
% |
|
|
|
|
(dollars in thousands) |
|
|
|
|
|
|
|
Cost of revenue |
|
|
|
|
|
|
|
|
|
|
|
|
|
Hardware |
|
|
$ |
32,572 |
|
|
$ |
21,858 |
|
|
$ |
10,714 |
|
|
|
49 |
% |
Professional services |
|
|
|
17,634 |
|
|
|
15,167 |
|
|
|
2,467 |
|
|
|
16 |
% |
Hosted services |
|
|
|
5,758 |
|
|
|
5,078 |
|
|
|
680 |
|
|
|
13 |
% |
Total cost of revenue |
|
|
$ |
55,964 |
|
|
$ |
42,103 |
|
|
$ |
13,861 |
|
|
|
33 |
% |
Total cost of revenue increased by $13.9 million, or 33%, to $56.0 million for the three months ended March 31, 2023, from $42.1 million for the three months ended March 31, 2022. The increase in cost of revenue resulted primarily from an increase in the volume of sales and New Units Deployed of our smart home hardware devices, increased third-party direct labor costs, and the increased number of active subscriptions for our software service applications.
Hardware cost of revenue increased by $10.7 million, or 49%, to $32.6 million for the three months ended March 31, 2023, from $21.9 million for the three months ended March 31, 2022. This increase in hardware cost of revenue was primarily attributable to approximately $13.4 million of additional cost resulting from greater sales volumes and the shipment of distinct hub devices during the three months ended March 31, 2023.
Professional services cost of revenue increased by $2.5 million, or 16%, to $17.6 million for the three months ended March 31, 2023, from $15.2 million for the three months ended March 31, 2022. The increase in professional services cost of revenue is primarily attributable to approximately $3.0 million resulting from an increase in New Units Deployed and related services provided, including third-party direct labor costs. This was partially offset by a decrease in personnel-related costs of $0.7 million.
Hosted Services cost of revenue increased by $0.7 million, or 13%, to $5.8 million for the three months ended March 31, 2023, from $5.1 million for the three months ended March 31, 2022. The increase resulted from the increase in the aggregate number of Units Deployed and the resulting increase in hub amortization and the number of active subscriptions for our software service applications.
35
Operating Expenses
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
Change |
|
|
Change |
|
|
|
|
2023 |
|
|
2022 |
|
|
$ |
|
|
% |
|
|
|
|
(dollars in thousands) |
|
|
|
|
|
|
|
Research and development |
|
|
$ |
7,231 |
|
|
$ |
6,446 |
|
|
$ |
785 |
|
|
|
12 |
% |
Sales and marketing |
|
|
|
5,161 |
|
|
|
5,162 |
|
|
|
(1 |
) |
|
|
(0 |
)% |
General and administrative |
|
|
|
12,017 |
|
|
|
11,951 |
|
|
|
66 |
|
|
|
1 |
% |
Research and development expenses increased by $0.8 million, or 12%, to $7.2 million for the three months ended March 31, 2023, from $6.4 million for the three months ended March 31, 2022, resulting primarily from an increase of approximately $0.8 million of personnel-related expenses, as we increased our research and development staff.
Sales and marketing expenses were flat at $5.2 million for the three months ended March 31, 2023 and March 31, 2022, resulting primarily from approximately $0.7 million of increased personnel-related expenses as we increased the size of our sales and marketing staff, offset by a decrease of $0.3 million in stock-based compensation, $0.2 million of warrant related marketing expense, and $0.2 million in conferences and trade shows. We had 65,108 and 91,482 Units Booked during the three months ended March 31, 2023 and 2022, respectively.
For the three months ended March 31, 2023, general and administrative expenses increased by $0.1 million, or 1%, to $12.0 million for the three months ended March 31, 2023, resulting primarily from a decrease of approximately $1.7 million in third-party consulting expenses, partially offset by an increase of approximately $1.6 million in personnel-related expenses.
Other Income (Expenses)
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
Change |
|
|
Change |
|
|
|
|
2023 |
|
|
2022 |
|
|
$ |
|
|
% |
|
|
|
|
(dollars in thousands) |
|
|
|
|
|
|
|
Interest income (expense), net |
|
|
$ |
2,016 |
|
|
$ |
(12 |
) |
|
$ |
2,028 |
|
|
|
16,900 |
% |
Other income |
|
|
|
56 |
|
|
|
114 |
|
|
|
(58 |
) |
|
|
(51 |
)% |
Interest income, net increased to $2.0 million for the three months ended March 31, 2023, from $(12) thousand for the three months ended March 31, 2022. The increase in net interest income is primarily attributable to interest earned on interest-bearing cash balances which were higher for the three months ended March 31, 2023 as compared to the corresponding period in 2022.
Income Taxes
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|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
Change |
|
|
Change |
|
|
|
|
2023 |
|
|
2022 |
|
|
$ |
|
|
% |
|
|
|
|
(dollars in thousands) |
|
|
|
|
|
|
|
Loss before income taxes |
|
|
$ |
(13,222 |
) |
|
$ |
(28,201 |
) |
|
$ |
14,979 |
|
|
|
(53 |
)% |
Income tax benefit |
|
|
|
7 |
|
|
|
4,807 |
|
|
|
(4,800 |
) |
|
|
(100 |
)% |
We provided a full valuation allowance on our net U.S. federal and state deferred tax assets at March 31, 2023, and March 31, 2022. As of December 31, 2022, we had $205.8 million of U.S. federal and $188.3 million of state gross net operating loss carryforwards available to reduce future taxable income, which will be carried forward indefinitely for U.S. federal tax purposes and will expire between 2038 and 2042. The Company also has $0.1 million of R&D credits available that expire in 2039. The income tax benefit is related to the change in the valuation allowance.
Non-GAAP Financial Measures
To supplement the consolidated financial statements, which are prepared and presented in accordance with GAAP, we present EBITDA and Adjusted EBITDA, described below, as non-GAAP measures. We believe the presentation of both GAAP and non-GAAP financial measures provides investors with increased transparency into financial measures used by our management team, and it also improves investors’ understanding of our underlying operating performance and their ability to analyze our ongoing operating trends. All historic non-GAAP financial measures have been reconciled with the most directly comparable GAAP financial measures - these non-GAAP financial measures are not intended to supersede or replace our GAAP results.
We define EBITDA as net income or loss computed in accordance with GAAP before interest expense, income tax expense and depreciation and amortization.
We define Adjusted EBITDA as EBITDA before the following items: stock-based compensation expense, non-employee warrant expense, warranty provisions for battery deficiencies, asset impairment, loss on extinguishment of debt, change in fair value of derivatives, unrealized gains and losses in currency exchange rates, non-recurring expenses in connection with acquisitions, and other expenses caused by non-recurring, or unusual, events that are not indicative of our ongoing business.
36
Our management uses EBITDA and Adjusted EBITDA to assess our financial and operating performance, and we believe these measures are helpful to management and external users in understanding our performance. EBITDA and Adjusted EBITDA help management identify controllable cash expenses and make decisions designed to help us meet our identified financial and operational goals and to optimize our financial performance, while neutralizing the impact of some expenses included in our operating results caused by external influences over which management has little or no control and by non-recurring, or unusual, events that might otherwise mask trends in our performance. Accordingly, we believe these metrics measure our financial performance based on operational factors that management can impact in the short-term, namely our cost structure and expenses.
We believe that the presentation of EBITDA and Adjusted EBITDA provides information useful to investors in assessing our results of operations. The GAAP measure most directly comparable to EBITDA and Adjusted EBITDA is net income or loss. EBITDA and Adjusted EBITDA are not used as measures of our liquidity and should not be considered alternatives to net income or loss or any other measure of financial performance presented in accordance with GAAP. Our EBITDA and Adjusted EBITDA may not be comparable to the EBITDA and Adjusted EBITDA of other companies due to the fact that not all companies use the same definitions of EBITDA and Adjusted EBITDA. Accordingly, there can be no assurance that our basis for computing these non-GAAP measures is comparable with that of other companies.
The following table presents a reconciliation of net loss (as determined in accordance with GAAP) to EBITDA and Adjusted EBITDA for each of the periods indicated.
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
|
2023 |
|
|
2022 |
|
|
|
(dollars in thousands) |
|
Net loss |
|
$ |
(13,215 |
) |
|
$ |
(23,394 |
) |
Interest (income) expense, net |
|
|
(2,016 |
) |
|
|
12 |
|
Provision for income taxes |
|
|
(7 |
) |
|
|
(4,807 |
) |
Depreciation and amortization |
|
|
1,254 |
|
|
|
409 |
|
EBITDA |
|
|
(13,984 |
) |
|
|
(27,780 |
) |
Stock-based compensation |
|
|
3,680 |
|
|
|
3,523 |
|
Non-employee warrant expense |
|
|
- |
|
|
|
217 |
|
Compensation expense in connection with acquisitions |
|
|
1,625 |
|
|
|
279 |
|
Other non-recurring acquisition expenses |
|
|
205 |
|
|
|
620 |
|
Adjusted EBITDA |
|
$ |
(8,474 |
) |
|
$ |
(23,141 |
) |
Liquidity and Capital Resources
Sources of Liquidity
As of March 31, 2023, we had cash and cash equivalents of $203.9 million, which were held for working capital and general corporate purposes. Our cash equivalents are comprised primarily of money market funds. To date, our principal sources of liquidity have been the net proceeds received as a result of the Business Combination, and payments collected from sales to our customers.
Debt Issuances
Following the maturity of our Revolving Facility (as defined below) in December 2021, we entered into a $75.0 million senior secured revolving credit facility with a five-year term (the "Senior Revolving Facility"). Interest rates for draws upon the Senior Revolving Facility are determined by whether the Company elects a secured overnight financing rate loan (“SOFR Loan”) or alternate base rate loan (”ABR Loan”). For SOFR Loans, the interest rate is based upon the forward-looking term rate based on SOFR as published by the CME Group Benchmark Administration Limited (CBA) plus 0.10%, subject to a floor of 0.00%, plus an applicable margin. For ABR Loans, the interest rate is based upon the highest of (i) the Prime Rate, (ii) the Federal Funds Effective Rate plus 0.50%, or (iii) 3.25%, plus an applicable margin. As of March 31, 2023, the applicable margins for SOFR Loans and ABR Loans under the Senior Revolving Facility were 1.75% and (0.50%), respectively. The Senior Revolving Facility is secured by substantially all of the Company’s assets and guaranteed by each of the Company’s material domestic subsidiaries.
We have incurred negative cash flows from operating activities and significant losses from operations in the past as reflected in our accumulated deficit of $264.1 million as of March 31, 2023. We may require additional capital to continue our operations in future periods. We expect to incur expenses related to non-cancellable contractual obligations such as from our operating leases.
37
We believe that our current cash, cash equivalents, available borrowing capacity under the Senior Revolving Facility, and cash raised in the Business Combination will be sufficient to fund our operations for at least the next 12 months beyond the issuance date of this Report. Our future capital requirements, however, will depend on many factors, including our sales volume, the expansion of sales and marketing activities, and market adoption of our new and enhanced products and features. We may in the future enter into arrangements to acquire or invest in complementary businesses, services, and technologies, including intellectual property rights. From time to time, we may seek to raise additional funds through equity and debt. If we are unable to raise additional capital when desired and on reasonable terms, our business, results of operations, and financial condition may be adversely affected.
Silicon Valley Bank
On March 10, 2023, the California Department of Financial Protection & Innovation declared the Company’s primary financial banking institution, Silicon Valley Bank (“SVB”), insolvent and appointed the Federal Deposit Insurance Corporation (“FDIC”) as receiver. To help with the resolution of SVB, the FDIC created the Deposit Insurance National Bank of Santa Clara, which served as a bridge bank to facilitate access to SVB deposits insured by the FDIC. Further, on March 13, 2023, the FDIC issued a press release stating that all deposits were fully protected by the FDIC. The Company has received access to all deposited amounts. SVB’s closure did not have a material impact on the Company's operations and the Company did not experience any losses. On March 27, 2023, First Citizens BancShares, Inc. announced that it has entered into an agreement with the FDIC to purchase all of the assets and liabilities of Silicon Valley Bridge Bank, N.A.
Cash Flow Summary - Three Months Ended March, 2023 and 2022
The following table summarizes our cash flows for the periods presented:
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended March 31, |
|
|
|
2023 |
|
|
2022 |
|
|
|
(dollars in thousands) |
|
Net cash (used in) provided by |
|
|
|
|
|
|
Operating activities |
|
$ |
(11,432 |
) |
|
$ |
(28,787 |
) |
Investing activities |
|
|
(27 |
) |
|
|
(117,768 |
) |
Financing activities |
|
|
(1,854 |
) |
|
|
480 |
|
Operating Activities
For the three months ended March 31, 2023, our operating activities used $11.4 million in cash resulting primarily from our net loss of $13.2 million and $5.1 million used in changes in our operating assets and liabilities, partially offset by $6.9 million provided by non-cash expenses. Changes in our operating assets and liabilities primarily resulted from a $11.1 million decrease in accrued expenses and other liabilities, a $6.7 million decrease in accounts payable and a $5.7 million increase in prepaid expenses and other assets, partially offset by a $8.9 million decrease in inventory, a $3.5 million decrease in accounts receivable, a $3.3 million decrease in deferred cost of revenue, and a $3.0 million increase in deferred revenue. Non-cash expenses consisted primarily of stock-based compensation of $3.7 million, compensation expense related to acquisitions of $1.6 million, and depreciation and amortization of $1.3 million. Of the total cash used for our operating activities, $6.0 million was attributable to payments related to the SightPlan acquisition.
For the three months ended March 31, 2022, our operating activities used $28.8 million in cash resulting primarily from our net loss of $23.4 million and $5.4 million from changes in our operating assets and liabilities. Changes in our operating assets and liabilities primarily resulted from a $17.0 million increase in deferred revenue, a $5.4 million increase in accounts payable and a $3.8 million decrease in prepaid expenses and other assets. These changes were partially offset by a $15.8 million increase in accounts receivable, a $9.2 million increase in inventory, and a $5.7 million increase in deferred cost of revenue. Changes in non-cash expenses consisted primarily of a deferred tax benefit of $4.8 million resulting from a change in valuation allowance due to the SightPlan acquisition, partially offset by an increase in stock-based compensation of $3.5 million.
Investing Activities
For the three months ended March 31, 2023, we used $27 thousand of cash for investing activities, resulting primarily from the purchase of property and equipment.
For the three months ended March 31, 2022, we used $117.8 million of cash for investing activities, resulting primarily due to $117.5 million used for the SightPlan acquisition, net of cash acquired.
Financing Activities
For the three months ended March 31, 2023, our financing activities used $1.9 million of cash, resulting primarily from $1.7 million used for earnout payments related to the iQuue acquisition.
38
For the three months ended March 31, 2022, our financing activities provided $0.5 million of cash consisting primarily of payments received for ESPP purchases.
Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements as of March 31, 2023.
Critical Accounting Policies and Estimates
We prepare our consolidated financial statements in accordance with GAAP. The preparation of these consolidated financial statements requires us to make estimates, assumptions and judgments that can significantly impact the amounts we report as assets, liabilities, revenue, costs and expenses and the related disclosures. We base our estimates on historical experience and other assumptions that we believe are reasonable under the circumstances. Our actual results could differ significantly from these estimates under different assumptions and conditions. We believe that the accounting policies discussed below are critical to understanding our historical and future performance as these policies involve a greater degree of judgment and complexity.
Revenue Recognition
We derive revenue primarily from sales of systems that consist of hardware devices, professional installation services and Hosted Services to assist property owners and property managers with visibility and control over assets, while providing all-in-one home control offerings for residents. Revenue is recognized when control of these products and services are transferred to the customer in an amount that reflects the consideration we expect to be entitled to receive in exchange for those products and services.
Payments we receive by credit card, check, or automated clearing house payments, and payment terms are determined by individual contracts and range from due upon receipt to net 30 days. Taxes collected from customers and remitted to governmental authorities are not included in reported revenue. Payments received from customers in advance of revenue recognition are reported as deferred revenue.
We apply the practical expedient that allows for inclusion of the future auto-renewals in the initial measurement of the transaction price. We only apply these steps when it is probable that we will collect the consideration to which we are entitled in exchange for the goods or services it transfers to a customer.
Accounting for contracts recognized over time involves the use of various estimates of total contract revenue and costs. Due to uncertainties inherent in the estimation process, it is possible that estimates of costs to complete a performance obligation may be revised in the future as we observe the economic performance of our contracts. Changes in job performance, job conditions and estimated profitability may result in revision to our estimates of revenue and costs and are recognized in the period in which the revision is identified.
We may enter into contracts that contain multiple distinct performance obligations including hardware and hosted services. The hardware performance obligation includes the delivery of hardware, and the Hosted Services performance obligation allows the customer use of our proprietary software during the contracted-use term. The subscription for the software and certain Hub Devices combine as one performance obligation, and there is no support or ongoing subscription for other device hardware. We partner with several manufacturers to offer a range of compatible hardware options for its customers. We maintain control of the hardware purchased from manufacturers prior to it being transferred to the customer, and accordingly, SmartRent is considered the principal in these arrangements.
For each performance obligation identified, we estimate the standalone selling price, which represents the price at which we would sell the good or service separately. If the standalone selling price is not observable through past transactions, we estimate the standalone selling price, considering available information such as market conditions, historical pricing data, and internal pricing guidelines related to the performance obligations. We then allocate the transaction price among those obligations based on the estimation of the standalone selling price.
Inventory Valuation
Inventories are stated at the lower of cost or estimated net realizable value. Cost is computed under the first-in, first-out method. We adjust the inventory balance based on anticipated obsolescence, usage, and historical write-offs. Significant judgment is used in establishing our forecasts of future demand and obsolete material exposures. We consider marketability and product life cycle stage, product development plans, demand forecasts, historical revenue, and assumptions about future demand and market conditions in establishing our estimates. If the actual product demand is significantly lower than forecast, which may be caused by factors within and outside of our control, or if there were a higher incidence of inventory obsolescence because of rapidly changing technology and our customer requirements, we may be required to increase our inventory adjustment. A change in our estimates could have a significant impact on the value of our inventory and our results of operations.
39
Stock-Based Compensation
Our stock-based compensation relates to stock options and restricted stock units ("RSUs") granted to our employees and directors. Stock-based awards are measured based on the grant date fair value. We estimate the fair value of stock option awards on the grant date using the Black-Scholes option-pricing model. The fair value of RSUs is based on the grant date fair value of the stock price. The fair value of these awards is recognized as compensation expense on a straight-line basis over the requisite service period in which the awards are expected to vest. Forfeitures are recognized as they occur by reversing previously recognized compensation expense.
The Black-Scholes model considers several variables and assumptions in estimating the fair value of stock-based awards. These variables include the per share fair value of the underlying common stock, exercise price, expected term, risk-free interest rate, expected annual dividend yield, the expected stock price volatility over the expected term and forfeitures, which are recognized as they occur. For all stock options granted, we calculated the expected term using the simplified method for “plain vanilla” stock option awards.
Emerging Growth Company Status
Section 102(b)(1) of the Jumpstart Our Business Startups Act of 2012 (the "JOBS Act") exempts “emerging growth companies” as defined in Section 2(A) of the Securities Act of 1933, as amended, from being required to comply with new or revised financial accounting standards until private companies are required to comply with the new or revised financial accounting standards. The JOBS Act provides that a company can choose not to take advantage of the extended transition period and comply with the requirements that apply to non-emerging growth companies, and any such election to not take advantage of the extended transition period is irrevocable. We are an “emerging growth company” and have elected to take advantage of the benefits of this extended transition period.
We will use this extended transition period for complying with new or revised accounting standards that have different effective dates for public business entities and non-public business entities until the earlier of the date we (a) are no longer an emerging growth company or (b) affirmatively and irrevocably opt out of the extended transition period provided in the JOBS Act. The extended transition period exemptions afforded by our emerging growth company status may make it difficult or impossible to compare our financial results with the financial results of another public company that is either not an emerging growth company or is an emerging growth company that has chosen not to take advantage of this exemption because of the potential differences in accounting standards used.
We will remain an “emerging growth company” under the JOBS Act until the earliest of (a) the last day of our first fiscal year following the fifth anniversary of our initial public offering, (b) the last date of our fiscal year in which we have total annual gross revenue of at least $1.235 billion, (c) the last date of our fiscal year in which we are deemed to be a “large accelerated filer” under the rules of the SEC with at least $700.0 million of outstanding securities held by non-affiliates or (d) the date on which we have issued more than $1.0 billion in non- convertible debt securities during the previous three years.
Recent Accounting Pronouncements
See Note 2, “Significant Accounting Policies” - Recent Accounting.