Over 2,000 attendees will gather in Las Vegas
to hear from industry leaders like Comcast and Humana on how
organizations are using NICE and inContact technology to reinvent
customer service
NICE (Nasdaq:NICE) today announced that the leading
customer conferences, Interactions and ICUC (inContact user
conference), are coming together for the first time as the largest
event of its kind in the industry. Building upon the success of
both programs, this year’s conference will attract over 2,000
industry experts and customer service leaders. The event boasts a
rich and diverse agenda, with over 130 sessions, more than half of
which will be led by customers sharing their real experiences with
NICE and inContact solutions.
This Smart News Release features multimedia.
View the full release here:
http://www.businesswire.com/news/home/20170403005619/en/
Laura Cullen, Vice President of Operational Reporting and
Analytics for Comcast Cable’s Northeast Division, and Geeta Wilson,
Vice President, Consumer Experience – Enterprise Transformation at
Humana Inc., will deliver the keynote remarks at the general
sessions, while award winning actor Alec Baldwin will take the main
stage to close out the event.
Attendees can choose from a variety of tracks that will address
the major opportunities and trends in customer service, and will
discuss best practices in going through the various transformations
organizations face today including data, digital, and cloud
transformations. This year’s hot topics include Transforming
Customer Experience, Omnichannel Customer Journey, Adaptive
Workforce Optimization, Analytics With No Limits, Process
Automation, and Cloud Technologies.
Interactions-ICUC 2017 will focus on how organizations can
deliver an outstanding customer experience, improve business
results, and ensure compliance. All attendees will have the
opportunity to:
- Learn from industry experts as they
discuss key trends and opportunities in the market
- Gain thought-provoking insight into the
future of customer interactions and their impact on businesses
today
- Network and share valuable content from
real issues with peers and colleagues
- Discover NICE and inContact’s
technology roadmaps and vision to learn about the powerful
combination of omnichannel routing, workforce optimization, and
analytics in one integrated solution
Barak Eilam, CEO, NICE:“Interactions-ICUC 2017 is the
industry’s largest and most exciting customer conference. We expect
a broad range of attendees from across verticals and with varying
interests within the customer experience domain – and we’re
confident that each and every one of them will go home invigorated
and informed on how they can bring change to their organizations
that will help reinvent customer service.”
Paul Jarman, CEO, inContact, a NICE company:“Our
customers have a tremendous opportunity with this year’s joint
conference, Interactions-ICUC 2017. This year’s conference will
feature more customers sharing their successes and key learnings.
Because inContact and NICE are both recognized as industry leaders,
this is an event not to be missed.”
At Interactions-ICUC 2017, participants can build their own
tailored agendas, including selecting from a handful of executive
forums, education sessions, and the one-day preconference. They
will also see the latest innovations from NICE and inContact at the
Solutions Showcase.
The event will take place May 8-10 at The Cosmopolitan in Las
Vegas. Early-bird registration ends April 7. For more details and
to register, go to: http://www.nice.com/interactions
or icuc.incontact.com.
About NICENICE (Nasdaq:NICE) is the worldwide leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
About inContact, a NICE companyinContact is the cloud
contact center software leader, with the most complete, easiest and
most reliable solution to help organizations achieve their customer
experience goals. Recognized as a market leader by Gartner, IDC,
Frost & Sullivan, Ovum and DMG, inContact continuously
innovates in the cloud and is the only provider to offer a complete
solution that includes the customer interaction cloud, an expert
service model and the broadest partner ecosystem. inContact is a
part of NICE (Nasdaq: NICE), the worldwide leading provider of both
cloud and on-premises enterprise software solutions, helping
organizations of all sizes deliver better customer service, ensure
compliance, combat fraud and safeguard citizens. Over 25,000
organizations in more than 150 countries, including over 85 of the
Fortune 100 companies, are using NICE solutions. For more about
NICE, visit www.nice.com. To learn more about inContact, visit
www.incontact.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking StatementsThis press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Eilam and Mr. Jarman,
are based on the current beliefs, expectations and assumptions of
the management of NICE Ltd. (the Company). In some cases, such
forward-looking statements can be identified by terms such as
believe, expect, may, will, intend, project, plan, estimate or
similar words. Forward-looking statements are subject to a number
of risks and uncertainties that could cause the actual results or
performance of the Company to differ materially from those
described herein, including but not limited to the impact of the
global economic environment on the Company’s customer base
(particularly financial services firms) potentially impacting our
business and financial condition; competition; changes in
technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards
on the Company and our products. For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities
and Exchange Commission, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: http://www.businesswire.com/news/home/20170403005619/en/
NICECorporate Media ContactErik Snider, +1 551 256
5274erik.snider@nice.comorinContact Media Contact:Gavin
Gustafson, +1-801-320-3323
(MT)gavin.gustafson@incontact.comorInvestorsMarty Cohen, +1
551 256 5354ir@nice.com, ETorYisca Erez +972 9 775 3798ir@nice.com,
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