One of the largest law enforcement agencies in
South Carolina will deploy NICE Investigate across the agency to
improve investigative efficiency and justice outcomes
NICE (Nasdaq: NICE) today announced that the Charleston
County Sheriff's Office, one of the largest law enforcement
agencies in the state of South Carolina, has selected the NICE
Investigate Digital Evidence Management solution to improve agency
efficiency and justice outcomes by digitally transforming how its
investigators collect, analyze and share evidence. NICE Investigate
will be deployed across eight investigative units and 200 deputies
covering all types of investigations, including criminal
investigations, violent crimes, major metro cases, special victims
crimes and internet crimes against children. Patrol officers will
also have access to NICE Investigate for investigating misdemeanor
crimes.
Part of the cloud-based NICE Evidencentral platform, NICE
Investigate offers law enforcement agencies an end-to-end, scalable
CJIS-compliant cloud-based solution for digitally transforming
investigations and evidence management.
“A successful completion to a victim’s case is what we
ultimately strive for, but if we're missing evidence, that can
impact case solvability. NICE Investigate will bring evidence to
the attention of our investigators that could otherwise be missed,
free them up from manual work, and provide more time to build
cases,” stated Captain John Jacobik, Charleston County Sheriff's
Office. “Additionally, we anticipate that NICE Investigate will
greatly enhance our ability to share intelligence and collaborate
with local law enforcement agencies, and streamline discovery and
evidence sharing with the solicitor’s office so cases move through
the court system faster.”
Jacobik concluded, “As a community-oriented Sheriff’s office,
we’re excited that NICE Investigate will give citizens a portal
into our agency for evidence sharing so they can take a more active
role in investigations. Ultimately, we expect that all of these
elements will lead to higher quality investigations and better case
resolution for victims.”
“Growing numbers of law enforcement and criminal justice
agencies around the world are now relying on NICE Investigate to
digitally transform every aspect of how they collect, analyze and
share evidence, and doing so with impressive results,” explained
Chris Wooten, Executive Vice President, NICE. “We’re honored
that the Charleston County Sheriff's Office, one of the largest law
enforcement agencies in the state of South Carolina, has entrusted
NICE with its digital transformation as well.”
Currently, Charleston County Sheriff’s Office investigators
manually find and retrieve evidence from different systems, request
it, or drive from place to place to pick it up, which can cause
case delays. NICE Investigate searches across connected systems
(RMS, CAD, interview room recording, audio recording, body-worn and
in-car video) for evidence, and then automatically finds and
deposits that evidence into electronic case folders. As soon as
investigators log in, they’re able to immediately view all
available and relevant digital evidence for their cases which
reduces the potential for missing evidence.
NICE Investigate’s public portal will also provide an easy way
for community members to share evidence with investigators.
Citizens simply log on and click on a secure link to upload any
videos, photos or tips. Members of the public and local businesses
can register their video cameras through the portal, allowing
investigators to request and receive video (which is automatically
virus-checked and transcoded) securely and electronically.
The NICE solution will also facilitate intelligence sharing,
both within the Sheriff’s Office and with municipal law enforcement
partners, by enabling investigators to easily request and share
evidence in order to work collaboratively on cases. Additionally,
instead of relying on couriers and other manual means,
investigators can now share evidence with the solicitor’s office
through a fully digital process, resulting in faster discovery,
case resolution, and swifter, more transparent justice.
To learn more about NICE Investigate:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About the Charleston County Sheriff’s Office The
Charleston County Sheriff's Office is one of the largest
full-service law enforcement agencies in the state of South
Carolina, employing over 900 people. The Sheriff's Office serves a
complex and diverse population which continues to experience steady
population growth. Charleston County is South Carolina's seventh
largest county geographically and its third-most populous. The
Charleston County Sheriff’s Office is proud to be internationally
accredited by the Commission on Accreditation for Law Enforcement
Agencies, the American Corrections Association, and the National
Commission on Correctional Health Care reflecting the commitment of
the Sheriff's Office to continually improve the quality of law
enforcement service provided to the citizens of Charleston
County.
About NICE Public Safety With over 3,000 customers and 30
years’ experience, NICE delivers end-to-end digital transformation,
improved collaboration, efficiency and cost-savings to all types of
public safety and criminal justice agencies, from emergency
communications centers and police departments to prosecutors and
courts. Our Evidencentral platform (which includes NICE Inform,
NICE Investigate, NICE Justice and E-Request) features an ecosystem
of integrated technologies that bring data together to improve
incident response, accelerate investigations, streamline evidence
sharing and disclosure, and keep communities and citizens safer
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20211021005462/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET
ir@nice.com
Omri Arens, +972 3 763 0127, CET ir@nice.com
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