BellSouth Prepared as Ernesto approaches Florida
28 Août 2006 - 9:15PM
PR Newswire (US)
-- Company draws upon experience, improvements to weather storm;
Encourages customers to be safe and smart -- ATLANTA, Aug. 28
/PRNewswire/ -- BellSouth (NYSE:BLS) is prepared for the arrival of
Ernesto, as either a hurricane or tropical storm, on the Florida
coast. Through its work with the Federal Communications Commission
and government agencies, BellSouth has addressed issues related to
first responder status and access to impacted areas. BellSouth is
maintaining active dialogue with its partners and suppliers to
ensure they meet the company's supply needs before, during and
after the storm hits. Through these preparedness efforts, BellSouth
will be able to maintain power, provide continuous connectivity and
avoid widespread outages. "BellSouth has a tremendous amount of
hurricane experience; however, the unprecedented damage during last
year's hurricane season taught us a great deal about our network
and what we needed to do to make it even stronger," said Bill
Smith, BellSouth's Chief Technology Officer. "We are confident in
our readiness and ability to keep our customers connected or, at a
minimum, reconnect them quickly." Since last year, BellSouth has
done a number of things to prepare for the 2006 hurricane season.
Those preparations included increasing its supply of emergency
generators to provide power to its network in the event commercial
power is lost. Currently, many of BellSouth's switching facilities
include permanent generators, some of which are fueled by natural
gas and do not require re-fueling. Several additional steps have
been taken to prepare for this hurricane season. "Just as important
as our preparedness efforts, we want residents and businesses in
Florida to be equally prepared," continued Smith. BellSouth offers
customers several tips to stay safe, smart and connected before,
during, and after a hurricane or other natural disaster. Before the
Storm: - Be sure you have a "Hurricane Phone" -- a traditional wire
line phone available in case your power goes out. The base of a
cordless phone requires commercial electricity and will not work in
a power outage. - Check out the Community Information Pages in
local editions of The Real Yellow Pages(R) from BellSouth. The
section includes critical information for hurricane and severe
weather planning, survival, and recovery. It also can be found
online at http://www.realpageslive.com/. - Designate a friend or
family member outside the storm area as a central contact. Plan for
everyone in your family to communicate with that person to relay
status and location information. - Ensure that your home and
business are equipped with the proper telephone services to
re-route communications in the event of a service interruption.
BellSouth offers products like BellSouth(R) Voice Mail,
CrisisLink(SM), Remote Access Call Forwarding, Call Forwarding
Don't Answer and Call Forwarding Busy Line. - Make sure that your
wireless phones all work properly and are charged and have
batteries and car chargers available. - Program all emergency
contact numbers into your Cingular Wireless(R) phone. Make sure
that everyone in your family has the home, work and cell numbers of
family members, friends and co-workers with whom they will want to
communicate. - Consider additional cell phones for your family's
use or for storage in your safe room/basement. The Cingular(R)
Family Talk and Prepaid plans offer great options for staying in
touch during an emergency. - Consider downloading new tools that
will give you the latest weather forecasts and traffic updates.
Cingular offers tools such as My-Cast Weather, available for
download at http://www.cingular.com/media, to help you stay
up-to-date over your wireless device. - BellSouth posts emergency
contact information on its Web site at
http://bellsouth.mediaroom.com/. During a hurricane or other severe
storm, BellSouth will update the site with status information about
the BellSouth network. During the Storm: - Use your phone for
necessary calls only, leaving lines open for emergencies. - During
a power outage, your phone line may be inoperable if your cordless
phone, caller ID unit or other telephone equipment requires
external power. Plug a non-electrical telephone directly into a
phone jack to verify if you have service. - During periods of
extremely high calling volume, you may experience a slow dial tone.
If you don't hear a dial tone immediately, wait a few seconds or
hang up and try your call again later. - Consider short/text
messaging service (SMS) as a communications alternative. Sending a
text message requires less signal strength and can be a fast and
effective alternative to voice calls during an emergency. After the
Storm: - You may encounter delays in getting calls through because
of high demand for service; be patient and keep trying. - It is
still a crisis situation - keep your calls short to allow emergency
calls to get through. - To request repair services in English or
Spanish, please contact: 1.877.737.2478 for residential lines
1.866.620.6000 for business lines 1.888.341.2355 for hearing
impaired customers (TTY) http://www.bellsouth.com/repair on the Web
About BellSouth Corporation BellSouth Corporation is a Fortune 500
communications company headquartered in Atlanta, Georgia. BellSouth
has joint control and 40 percent ownership of Cingular Wireless,
the nation's largest wireless voice and data provider with 57.3
million customers. Backed by award-winning customer service,
BellSouth offers the most comprehensive and innovative package of
voice and data services available in the market. Through BellSouth
Answers(R), residential and small business customers can bundle
their local and long distance service with dial-up and high-speed
DSL Internet access, satellite television and Cingular(R) Wireless
service. For businesses, BellSouth provides secure, reliable local
and long distance voice and data networking solutions. BellSouth
also offers print and online directory advertising through The Real
Yellow Pages(R) and YELLOWPAGES.COM(TM) from BellSouth. BellSouth
believes that diversity and fostering an inclusive environment are
critical in maintaining a competitive advantage in today's global
marketplace. More information about BellSouth can be found at
http://www.bellsouth.com/. DATASOURCE: BellSouth Corporation
CONTACT: Nadine Randall of BellSouth, +1-404-829-8724, or Web site:
http://www.bellsouth.com/ http://www.cingular.com/media
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