CINCINNATI, Dec. 17,
2024 /PRNewswire/ -- The Kroger Co. (NYSE:KR),
America's Grocer, today announced its Forbes recognition as one of
America's Best Employers for Tech Workers and for providing
exceptional customer service through its Kroger Family of
Pharmacies.
"We are honored to be recognized by Forbes as one of the Best
Employers for Tech Workers and for our unparalleled customer
service specifically in pharmacy. This recognition is a testament
to our remarkable associates and their commitment to serving our
customers and communities," said Tim
Massa, senior vice president and chief people officer. "In
today's digital age, our technology advancements play a crucial
role in enhancing the customer experience, enabling associates to
provide high-quality, customer-centered service. These accolades
affirm that our associates always put customers first and highlight
how our pharmacy team keeps our vision of helping people live
healthier lives at the forefront."
For its employer recognition, according to Forbes, companies
were scored based on a survey of more than 25,000 tech workers in
the United States employed at
companies across all sectors with at least 1,000 people in the
country.
The yearlong Forbes 2025 Best Customer Service survey is based
on 414 million ratings provided by 181,000 people in the U.S. about
the customer service they received from more than 3,500 brands.
Companies were evaluated on four factors: personal interaction,
speed, services and resolution. While The Kroger Company of Stores
continues to excel in providing a positive associate experience, it
also brings its customers an unmatched level of care and service,
especially within its family of pharmacies.
For more information about Forbes Best Employers for Tech
Workers, visit here. For more about Forbes Best Customer Service
list, please visit here.
About Kroger
At The Kroger Co. (NYSE: KR), we are
dedicated to our Purpose: To Feed the Human Spirit™. We are, across
our family of companies, nearly 420,000 associates who serve over
11 million customers daily through a seamless digital shopping
experience and retail food stores under a variety of banner names,
serving America through food inspiration and uplift, and creating
#ZeroHungerZeroWaste communities. To learn more about us, visit our
newsroom and investor relations site.
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SOURCE The Kroger Co.