Q2 2024 key metrics above high end of
guidance
Achieves record net cash provided by operating
activities and record free cash flow
Raising 2024 revenue outlook
RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven
cloud business communications, contact center, video, and hybrid
event solutions, today announced financial results for the second
quarter ended June 30, 2024.
Second Quarter Financial Highlights
- Total revenue increased 10% year-over-year to $593
million.
- Subscriptions revenue increased 10% year-over-year to $567
million.
- Annualized Exit Monthly Recurring Subscriptions (ARR) increased
9% year-over-year to $2.43 billion.
- Mid-market and Enterprise ARR increased 11% year-over-year to
$1.52 billion.
- Enterprise ARR increased 12% year-over-year to $1.05
billion.
- GAAP operating margin of (0.9%), compared to (8.4%) in the
prior year.
- Non-GAAP operating margin of 20.9%, up 160 basis points
year-over-year.
“Q2 results were a continuation of the strong execution that we
saw in the first quarter,” said Vlad Shmunis, RingCentral’s Founder
and CEO. “Demand in our core UCaaS business remains solid, our new
products are gaining traction, our pace of innovation is
quickening, and we are expanding our partnerships as we welcome Cox
Communications to our global service provider family. We are doing
all this while continuing to improve profitability, reduce
stock-based compensation, and grow free cash flow. We believe this
will generate value for all our stakeholders over time.”
“Given our strong operating performance and focus on efficiency,
we are again raising our full year revenue and free cash flow
outlook,” said Sonalee Parekh, RingCentral's CFO. “With our strong
free cash flow generation, we are planning to use a portion of it
to reduce our gross debt from $1.5 billion today to no more than $1
billion before the end of 2026, as well as to at least fully offset
dilution from stock-based compensation via buybacks.”
Financial Results for the Second Quarter 2024
- Revenue: Total revenue was $593 million for the second
quarter of 2024, up from $539 million in the second quarter of
2023, representing 10% year-over-year growth. Adjusted for constant
currency, total revenue rose 10%. Subscriptions revenue of $567
million increased 10% year-over-year and accounted for 96% of total
revenue. Adjusted for constant currency, subscriptions revenue rose
10%.
- Operating Income (Loss): GAAP operating loss was ($5)
million, compared to ($45) million in the same period last year.
Non-GAAP operating income was $124 million, or 20.9% of total
revenue, compared to $104 million, or 19.4% of total revenue, in
the same period last year.
- Adjusted EBITDA: Adjusted EBITDA was $146 million, or
24.6% of total revenue, compared to $125 million, or 23.2% of total
revenue, in the same period last year.
- Net Income (Loss) Per Share: GAAP net loss per share was
($0.16), compared to ($0.23) in the same period last year. Diluted
non-GAAP net income per share was $0.91, compared to $0.83 per
share in the same period last year. The second quarters of 2024 and
2023 reflected an approximately 22.5% non-GAAP tax rate.
- Cash Flow: Net cash provided by operating activities for
the second quarter of 2024 was $127 million, or 21.4% of total
revenue, compared to $91 million, or 16.8% of total revenue, for
the second quarter of 2023. Free cash flow for the second quarter
of 2024 was $109 million. This includes cash paid for interest of
$8 million, restructuring and other payments of $3 million and cash
received from certain strategic partners of $10 million. This
compares to free cash flow for the second quarter of 2023 of $73
million. This includes cash paid for interest of $3 million, and
restructuring and other payments of $4 million.
- Cash and Cash Equivalents: Total cash and cash
equivalents at the end of the second quarter of 2024 was $199
million. Our cash balance reflects the repurchase of $82 million in
shares during the second quarter of 2024 under the plans previously
authorized by our Board. We currently have approximately $326
million remaining on our total authorization.
Financial Outlook
Full Year 2024 Guidance:
- Raising subscriptions revenue range to $2.282 to $2.288
billion, representing annual growth of 9%.
- Raising total revenue range to $2.393 to $2.399 billion,
representing annual growth of 9%.
- Updating GAAP operating margin range to (1.3%) to (0.8%) from
(1.6%) to (0.9%).
- Maintaining non-GAAP operating margin of 21.0%.
- Maintaining non-GAAP tax rate assumption of 22.5%. No material
cash taxes expected given net operating loss carryforwards.
- Raising non-GAAP EPS to $3.62 to $3.67 based on 96.0 to 95.0
million fully diluted shares. This compares to $3.59 to $3.67 based
on 97.0 to 96.0 million fully diluted shares previously.
- Lowering share-based compensation range to $370 to $380 million
from $380 to $390 million.
- Maintaining amortization of acquired intangibles of $140
million.
- Updating restructuring costs to $6 to $7 million from $5 to $7
million.
- Raising free cash flow to $395 to $400 million, up from $385 to
$390 million. This guidance continues to include capitalized
expenditures of $85 million, cash paid for interest of $60 million
and restructuring and other payments of $20 million, as well as $25
million of cash received from certain strategic partners.
Third Quarter 2024 Guidance:
- Subscriptions revenue range of $572.0 to $575.0 million,
representing year-over-year growth of 8%.
- Total revenue range of $600.5 to $603.5 million, representing
year-over-year growth of 8%.
- GAAP operating margin range of (1.3%) to (0.7%).
- Non-GAAP operating margin of 21.0%.
- Non-GAAP tax rate assumption of 22.5%. No material cash taxes
expected given net operating loss carryforwards.
- Non-GAAP EPS of $0.92 to $0.93 based on 94.5 to 94.0 million
fully diluted shares.
- Share-based compensation range of $96 to $98 million.
- Amortization of acquired intangibles of $35 million.
- Restructuring costs of $0 to $1 million.
Additional Highlights
- With RingEX, our flagship UCaaS product, won a number of
notable enterprise customers, including Whirlpool, a Fortune 500
company, and two 10,000 plus seat deals in the retail vertical, one
of them being the largest APAC deal in company history.
- With RingCX, our AI-powered native contact center, won a number
of notable customers, including one of the top 25 largest counties
in the U.S. Additionally, we added over 300 new features to RingCX,
including new integrations with ServiceNow, HubSpot and Microsoft
Teams.
- With RingCentral Events, our hybrid events platform, won a
number of notable enterprise customers, including a large, six
figure deal with a leading, global management consulting firm, one
of the world’s largest aerospace companies, and a large, global
personal computing company.
- Introduced new enhancements to RingSense for Sales, our
AI-driven conversation intelligence platform, including a powerful
new AI coaching dashboard, integration into Microsoft Teams, and
expansion of CRM capabilities.
- Today announced that Cox Communications, the largest private
broadband provider in the U.S. and a comprehensive technology
provider for businesses, has selected RingCentral to support their
future UCaaS and CCaaS solutions, with plans to launch later this
year.
- Announced an expansion of our strategic partnership with
Vodafone Business to resell RingCX.
- Announced a new hybrid solution of RingCentral’s AI-powered
cloud business communications solution with Avaya’s on-premise Aura
telephony. The new hybrid offering allows users within the same
organization to seamlessly collaborate with each other, whether
individuals are using Avaya Aura or Avaya Cloud Office by
RingCentral telephony solutions.
- Product recognition this quarter includes RingCX winning the
2024 Customer Magazine Contact Center Technology Award, and
RingSense AI winning for technology of the year by TMCNet.
Additionally, IDC recognized RingCentral as a Leader in the 2024
IDC Worldwide Unified Communications and Collaboration Platforms
report.
- On July 23, 2024, Fitch Ratings upgraded its outlook on
RingCentral's corporate debt rating from Stable to Positive. This
upgraded outlook was based on our low and improving leverage,
potential for future expansion in EBITDA margin and free cash flow
growth.
For a reconciliation of our forecasted non-GAAP operating
margin, see “Reconciliation of Forecasted Operating Margin GAAP
Measures to Non-GAAP Measures.” We have not reconciled our
forecasted non-GAAP EPS to its respective forecasted GAAP measure
because we do not provide guidance on it. We do not provide
guidance on forecasted GAAP EPS because of the inherent uncertainty
and complexity involved in forecasting the intercompany
remeasurement gain (loss), gain (loss) associated with investments,
gain (loss) on early debt conversions, and provision (benefit) from
income taxes, which could be significant reconciling items between
the non-GAAP and respective GAAP measures. The intercompany
remeasurement gain (loss) is affected by the movement in various
exchange rates relative to the U.S. Dollar, which is difficult to
predict and subject to constant change. We do not provide guidance
on gain (loss) associated with investments as it is based on future
share prices, which are difficult to predict and subject to
inherent uncertainties. We do not provide guidance on gain (loss)
on debt early conversions as it is based on future conversion
requests, future share prices, and interest rates, which are
difficult to predict and are subject to inherent uncertainties. We
do not provide guidance on forecasted GAAP tax rates as we do not
forecast discrete tax items as they are difficult to predict. The
provision (benefit) from income taxes, excluding discrete items, is
expected to have an immaterial impact to our GAAP EPS. We utilized
a projected long-term tax rate in our computation of the non-GAAP
income tax provision. For fiscal 2024, we have determined the
projected non-GAAP tax rate to be 22.5%. Accordingly, a
reconciliation of the non-GAAP financial measure guidance to the
corresponding GAAP measure is not available without unreasonable
effort.
Conference Call Details:
- What: RingCentral financial results for the second
quarter of 2024 and outlook for the third quarter and full year of
2024.
- When: Thursday, August 1, 2024 at 2:00PM PT (5:00PM
ET).
- Dial-in: 1-888-349-0093 from the United States;
1-412-317-5201 internationally
- Webcast: RingCentral Q2 2024 Earnings Webcast (live and
replay).
- Replay: Following the completion of the call through
11:59 PM ET on August 8, 2024, a telephone replay will be available
by dialing 1-844-512-2921 from the United States or 1-412-317-6671
internationally with recording access code 10190686.
Investor Presentation Details
An investor presentation providing additional information and
analysis can be found at https://ir.ringcentral.com.
About RingCentral
RingCentral is a leading provider of AI-driven cloud business
communications, contact center, video and hybrid event solutions.
RingCentral empowers businesses with conversation intelligence, and
unlocks rich customer and employee interactions to provide insights
and improved business outcomes. With decades of expertise in
reliable and secure cloud communications, RingCentral has earned
the trust of millions of customers and thousands of partners
worldwide. Visit ringcentral.com to learn more.
© 2024 RingCentral, Inc. All rights reserved. RingCentral,
RingCentral Contact Center and the RingCentral logo are trademarks
of RingCentral, Inc.
Forward-Looking Statements
This press release contains “forward-looking statements,”
including but not limited to, statements regarding our future
financial results, our GAAP and non-GAAP guidance, the results of
the pace of our innovation and our partner networks, our
expectations regarding our profitability and our non-GAAP free cash
flow, our expectations around the contribution of our new products,
our estimates and expectations regarding third parties, and our
ability to execute and lead in the UCaaS digital transformation
market, our expectations around the demand for our products and the
growth of the markets in which we compete. Forward-looking
statements are subject to known and unknown risks and
uncertainties, and are based on assumptions that may prove to be
incorrect, which could cause actual results to differ materially
from those expected or implied by the forward-looking statements.
Among the important factors that could cause actual results to
differ materially from those in any forward-looking statements are:
our ability to realize the anticipated benefits of our strategic
relationships; our expectations regarding our strategic
acquisitions, including acquisition of select assets from Hopin;
our ability to grow at our expected rate of growth; our ability to
add and retain larger and enterprise customers and enter new
geographies and markets; our ability to continue to release, and
gain customer acceptance of, new and improved versions of our
services, including RingEX (formerly RingCentral MVP™), and
RingCentral Video®; our ability to compete successfully against
existing and new competitors; our ability to enter into and
maintain relationships with resellers, carriers, channel partners
and strategic partners; our ability to successfully and timely
integrate, and realize the benefits of any significant acquisition
we may make; our ability to manage our expenses and growth; and
general market, political, economic, and business conditions, as
well as those risks and uncertainties included under the captions
“Risk Factors” and “Management’s Discussion and Analysis of
Financial Condition and Results of Operations,” in our most recent
Form 10-K and Form 10-Q filed with the Securities and Exchange
Commission, and in other filings we make with the Securities and
Exchange Commission from time to time.
All forward-looking statements in this press release are based
on information available to RingCentral as of the date hereof, and
we undertake no obligation to update these forward-looking
statements, to review or confirm analysts’ expectations, or to
provide interim reports or updates on the progress of the current
financial quarter.
Non-GAAP Financial Measures
Our reported financial results and financial outlook include
certain Non-GAAP financial measures, including Non-GAAP
subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP
operating margin, Non-GAAP income (loss) from operations, Non-GAAP
adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income
(loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free
cash flow margin, and constant currency revenue. Non-GAAP
subscriptions gross margin is defined as Non-GAAP subscriptions
gross profit divided by GAAP subscriptions revenue. Non-GAAP other
gross margin is defined as Non-GAAP other gross profit divided by
GAAP other revenue. Non-GAAP income (loss) from operations is
defined as GAAP income (loss) from operations excluding share-based
compensation which includes related employer payroll taxes,
amortization of acquisition intangibles, third-party relocation
costs tied to the conflict between Russia and Ukraine and other
costs including acquisition-related transaction costs and retention
payments, certain litigation-related costs, net impact of amended
agreements with strategic partners, and restructuring costs.
Non-GAAP operating margin is defined as Non-GAAP income (loss) from
operations divided by total GAAP revenue. Non-GAAP adjusted EBITDA
is defined as Non-GAAP income (loss) from operations excluding
depreciation and amortization. Non-GAAP net income (loss) is
defined as GAAP net income (loss) excluding share-based
compensation which includes related employer payroll taxes,
amortization of acquisition intangibles, third-party relocation
costs tied to the conflict between Russia and Ukraine and other
costs including acquisition-related transaction costs and retention
payments, certain litigation-related costs, net impact of amended
agreements with strategic partners, restructuring costs, non-cash
interest expense associated with amortization of debt discount and
issuance costs related to our long-term debt, loss (gain)
associated with investments, loss (gain) on early extinguishment of
debt, intercompany remeasurement gains or losses, and the related
income tax effect of these adjustments.
Non-GAAP diluted shares outstanding include the impact on shares
used in per share calculations of our outstanding capped call
transactions. Our outstanding capped call transactions are
anti-dilutive in GAAP earnings per share but are expected to
mitigate the dilutive effect of our convertible notes and therefore
are included in the calculations of non-GAAP diluted shares
outstanding.
Non-GAAP free cash flow is defined as GAAP net cash provided by
(used in) operating activities adjusted for capital expenditures
including purchases of property and equipment and capitalized
internal-use software. We believe information regarding Non-GAAP
free cash flow provides useful information to investors in
understanding and evaluating the strength of liquidity and
available cash. Non-GAAP free cash flow margin is defined as
Non-GAAP free cash flow divided by total GAAP revenues.
We have included Non-GAAP subscriptions gross margin, Non-GAAP
other gross margin, Non-GAAP operating margin, Non-GAAP income
(loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net
income (loss), Non-GAAP net income (loss) per diluted share,
Non-GAAP free cash flow, Non-GAAP free cash flow margin, and
constant currency revenue in this press release because they are
key measures used by us to understand and evaluate our operating
performance and trends, to prepare and approve our annual budget,
and to develop short and long-term operational plans. In
particular, the exclusion of certain expenses and cash flow items
in calculating Non-GAAP subscriptions gross margin, Non-GAAP other
gross margin, Non-GAAP operating margin, Non-GAAP income (loss)
from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income
(loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free
cash flow, and Non-GAAP free cash flow margin provide useful
measure for period-to-period comparisons of our business.
The Company has provided certain revenue-related information
adjusted for constant currency to provide a framework for assessing
how the Company's underlying business performed excluding the
effect of foreign currency rate fluctuations. To present this
information, current period results in currencies other than United
States dollars are converted into United States dollars at the
average exchange rate prevailing for the quarter being compared to
for growth rate calculations presented, rather than the actual
exchange rates in effect during that period.
Although Non-GAAP subscriptions gross margin, Non-GAAP other
gross margin, Non-GAAP operating margin, Non-GAAP income (loss)
from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income
(loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free
cash flow, Non-GAAP free cash flow margin, and constant currency
revenue are frequently used by investors in their evaluations of
companies, these non-GAAP financial measures have limitations as
analytical tools and should not be considered in isolation or as a
substitute for financial information presented in accordance with
GAAP. Because of these limitations, these non-GAAP financial
measures should be considered alongside other financial performance
measures.
Reconciliations of the Company’s non-GAAP financial measures to
their most directly comparable GAAP measures has been provided in
the financial statement tables included in this press release.
Other Measures
Our reported results also include our annualized exit monthly
recurring subscriptions, mid-market and enterprise annualized exit
monthly recurring subscriptions, enterprise annualized exit monthly
recurring subscriptions and net monthly subscriptions dollar
retention rate. We define our annualized exit monthly recurring
subscriptions as our monthly recurring subscriptions multiplied by
12. Our monthly recurring subscriptions equal the monthly value of
all customer recurring charges contracted at the end of a given
month. We believe this metric is a leading indicator of our
anticipated subscriptions revenue. We calculate mid-market and
enterprise annualized exit monthly recurring subscriptions in the
same manner as we calculate our annualized exit monthly recurring
subscriptions, except that only customer subscriptions from
customers generating $25,000 or more in annual recurring revenue
are included. We calculate enterprise annualized exit monthly
recurring subscriptions in the same manner as we calculate our
annualized exit monthly recurring subscriptions, except that only
customer subscriptions from customers generating $100,000 or more
in annual recurring revenue are included. We define our Net Monthly
Subscription Dollar Retention Rate as (i) one plus (ii) the
quotient of Dollar Net Change divided by Average Monthly Recurring
Subscriptions. We calculate dollar net change as the quotient of
(i) the difference of our monthly recurring subscriptions at the
end of a period minus our monthly recurring subscriptions at the
beginning of a period minus our monthly recurring subscriptions at
the end of the period from new customers we added during the
period, (ii) all divided by the number of months in the period. We
define our average monthly recurring subscriptions as the average
of the monthly recurring subscriptions at the beginning and end of
the measurement period.
TABLE 1
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED BALANCE
SHEETS
(Unaudited, in
thousands)
June 30, 2024
December 31, 2023
Assets
Current assets
Cash and cash equivalents
$
199,328
$
222,195
Accounts receivable, net
369,995
364,438
Deferred and prepaid sales commission
costs
186,429
184,620
Prepaid expenses and other current
assets
72,158
77,396
Total current assets
827,910
848,649
Property and equipment, net
182,315
184,390
Operating lease right-of-use assets
45,172
42,989
Deferred and prepaid sales commission
costs, non-current
366,911
395,724
Goodwill
74,414
67,370
Acquired intangibles, net
322,940
393,767
Other assets
12,152
12,024
Total assets
$
1,831,814
$
1,944,913
Liabilities, Temporary Equity, and
Stockholders’ Deficit
Current liabilities
Accounts payable
$
38,947
$
53,295
Accrued liabilities
279,357
325,632
Current portion of long-term debt, net
181,033
20,000
Deferred revenue
262,105
233,619
Total current liabilities
761,442
632,546
Long-term debt, net
1,356,254
1,525,482
Operating lease liabilities
30,508
28,178
Other long-term liabilities
12,416
61,827
Total liabilities
2,160,620
2,248,033
Temporary equity
Series A convertible preferred stock
199,449
199,449
Stockholders’ deficit
Common stock
9
9
Additional paid-in capital
1,219,172
1,204,781
Accumulated other comprehensive loss
(5,053
)
(8,223
)
Accumulated deficit
(1,742,383
)
(1,699,136
)
Total stockholders’ deficit
$
(528,255
)
$
(502,569
)
Total liabilities, temporary equity and
stockholders’ deficit
$
1,831,814
$
1,944,913
TABLE 2
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED
STATEMENTS OF OPERATIONS
(Unaudited, in thousands,
except per share data)
Three Months Ended
June 30,
Six Months Ended
June 30,
2024
2023
2024
2023
Revenues
Subscriptions
$
567,058
$
513,632
$
1,124,545
$
1,021,926
Other
25,849
25,673
52,573
51,068
Total revenues
592,907
539,305
1,177,118
1,072,994
Cost of revenues
Subscriptions
148,107
136,067
291,757
272,492
Other
28,563
28,350
55,392
52,601
Total cost of revenues
176,670
164,417
347,149
325,093
Gross profit
416,237
374,888
829,969
747,901
Operating expenses
Research and development
79,750
80,280
160,278
165,521
Sales and marketing
269,487
264,443
542,217
524,655
General and administrative
72,359
75,227
143,732
157,318
Total operating expenses
421,596
419,950
846,227
847,494
Loss from operations
(5,359
)
(45,062
)
(16,258
)
(99,593
)
Other income (expense), net
Interest expense
(16,021
)
(5,118
)
(32,275
)
(7,330
)
Other income
9,803
35,651
11,747
41,080
Other income (expense), net
(6,218
)
30,533
(20,528
)
33,750
Loss before income taxes
(11,577
)
(14,529
)
(36,786
)
(65,843
)
Provision for income taxes
3,176
6,953
6,461
10,038
Net loss
$
(14,753
)
$
(21,482
)
$
(43,247
)
$
(75,881
)
Net loss per common share
Basic and diluted
$
(0.16
)
$
(0.23
)
$
(0.47
)
$
(0.79
)
Weighted-average number of shares used in
computing net loss per share
Basic and diluted
92,745
95,339
92,944
95,528
TABLE 3
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED
STATEMENTS OF CASH FLOWS
(Unaudited, in
thousands)
Six Months Ended
June 30,
2024
2023
Cash flows from operating
activities
Net loss
$
(43,247
)
$
(75,881
)
Adjustments to reconcile net loss to net
cash provided by operating activities:
Depreciation and amortization
112,974
115,556
Share-based compensation
174,948
202,851
Unrealized loss on investments
—
1,646
Amortization of deferred and prepaid sales
commission costs
79,098
65,160
Amortization of debt discount and issuance
costs
2,014
2,398
Gain on early extinguishment of debt
—
(31,107
)
Reduction of operating lease right-of-use
assets
10,153
10,175
Provision for bad debt
2,928
4,940
Other
(7,008
)
(1,632
)
Changes in assets and liabilities:
Accounts receivable
(8,485
)
(15,813
)
Deferred and prepaid sales commission
costs
(72,683
)
(62,153
)
Prepaid expenses and other assets
6,708
(2,773
)
Accounts payable
(13,861
)
(38,890
)
Accrued and other liabilities
(31,131
)
17,459
Deferred revenue
19,815
17,486
Operating lease liabilities
(9,048
)
(10,198
)
Net cash provided by operating
activities
223,175
199,224
Cash flows from investing
activities
Purchases of property and equipment
(11,186
)
(13,160
)
Capitalized internal-use software
(26,515
)
(25,964
)
Cash paid for business combination, net of
cash acquired
(26,291
)
—
Net cash used in investing activities
(63,992
)
(39,124
)
Cash flows from financing
activities
Proceeds from issuance of stock in
connection with stock plans
10,000
10,887
Payments for taxes related to net share
settlement of equity awards
(4,124
)
(3,986
)
Payments for repurchases of common
stock
(162,006
)
(174,570
)
Proceeds from issuance of long-term debt,
net of issuance costs
—
394,394
Payments for the repurchase of convertible
notes
—
(427,304
)
Payments for fees on long-term debt
(2,152
)
—
Repayments of principal on long-term
debt
(10,000
)
—
Repayments for financing obligations
(2,244
)
(3,291
)
Payments for contingent consideration
(10,345
)
(973
)
Net cash used in financing activities
(180,871
)
(204,843
)
Effect of exchange rate changes
(1,179
)
110
Net decrease in cash, cash equivalents,
and restricted cash
(22,867
)
(44,633
)
Cash, cash equivalents, and restricted
cash
Beginning of period
222,195
269,984
End of period
$
199,328
$
225,351
TABLE 4
RINGCENTRAL, INC.
RECONCILIATION OF OPERATING
INCOME (LOSS)
GAAP MEASURES TO NON-GAAP
MEASURES
(Unaudited, in
thousands)
Three Months Ended
June 30,
Six Months Ended
June 30,
2024
2023
2024
2023
Revenues
Subscriptions
$
567,058
$
513,632
$
1,124,545
$
1,021,926
Other
25,849
25,673
52,573
51,068
Total revenues
$
592,907
$
539,305
$
1,177,118
$
1,072,994
Cost of revenues reconciliation
GAAP Subscriptions cost of revenues
$
148,107
$
136,067
$
291,757
$
272,492
Share-based compensation
(6,168
)
(6,753
)
(12,492
)
(13,704
)
Amortization of acquired intangibles
(33,769
)
(36,639
)
(67,852
)
(73,279
)
Third-party relocation and other costs
(10
)
(12
)
(49
)
(12
)
Restructuring costs
(24
)
(232
)
(259
)
(637
)
Non-GAAP Subscriptions cost of
revenues
$
108,136
$
92,431
$
211,105
$
184,860
GAAP Other cost of revenues
$
28,563
$
28,350
$
55,392
$
52,601
Share-based compensation
(2,017
)
(2,393
)
(4,076
)
(4,512
)
Amortization of acquired intangibles
(22
)
(22
)
(44
)
(44
)
Restructuring costs
(22
)
(39
)
(348
)
(52
)
Non-GAAP Other cost of revenues
$
26,502
$
25,896
$
50,924
$
47,993
Gross profit and gross margin
reconciliation
Non-GAAP Subscriptions
80.9
%
82.0
%
81.2
%
81.9
%
Non-GAAP Other
(2.5
)%
(0.9
)%
3.1
%
6.0
%
Non-GAAP Gross profit
77.3
%
78.1
%
77.7
%
78.3
%
Operating expenses
reconciliation
GAAP Research and development
$
79,750
$
80,280
$
160,278
$
165,521
Share-based compensation
(19,618
)
(23,298
)
(39,611
)
(47,228
)
Third-party relocation and other costs
(477
)
(1,504
)
(1,545
)
(1,563
)
Restructuring costs
(323
)
(1,053
)
(1,773
)
(2,487
)
Non-GAAP Research and development
$
59,332
$
54,425
$
117,349
$
114,243
As a % of total revenues non-GAAP
10.0
%
10.1
%
10.0
%
10.6
%
GAAP Sales and marketing
$
269,487
$
264,443
$
542,217
$
524,655
Share-based compensation
(33,653
)
(40,734
)
(68,500
)
(78,776
)
Amortization of acquired intangibles
(931
)
(834
)
(1,743
)
(1,395
)
Third-party relocation and other costs
(38
)
(15
)
(332
)
(15
)
Restructuring costs
(449
)
(1,370
)
(2,611
)
(3,969
)
Non-GAAP Sales and marketing
$
234,416
$
221,490
$
469,031
$
440,500
As a % of total revenues non-GAAP
39.5
%
41.1
%
39.8
%
41.1
%
GAAP General and administrative
$
72,359
$
75,227
$
143,732
$
157,318
Share-based compensation
(27,489
)
(33,149
)
(55,282
)
(63,402
)
Third-party relocation and other costs
(4,156
)
(541
)
(4,228
)
(3,628
)
Restructuring costs
(380
)
(912
)
(789
)
(1,336
)
Non-GAAP General and administrative
$
40,334
$
40,625
$
83,433
$
88,952
As a % of total revenues non-GAAP
6.8
%
7.5
%
7.1
%
8.3
%
Income (loss) from operations
reconciliation
GAAP loss from operations
$
(5,359
)
$
(45,062
)
$
(16,258
)
$
(99,593
)
Share-based compensation
88,945
106,327
179,961
207,622
Amortization of acquired intangibles
34,722
37,495
69,639
74,718
Third-party relocation and other costs,
net
4,681
2,072
6,154
5,218
Restructuring costs
1,198
3,606
5,780
8,481
Non-GAAP Income from operations
$
124,187
$
104,438
$
245,276
$
196,446
Non-GAAP Operating margin
20.9
%
19.4
%
20.8
%
18.3
%
Depreciation and amortization
$
21,601
$
20,544
$
43,335
$
40,838
Non-GAAP Adjusted EBITDA
$
145,788
$
124,982
$
288,611
$
237,284
As a % of total revenues non-GAAP
24.6
%
23.2
%
24.5
%
22.1
%
TABLE 5
RINGCENTRAL, INC.
RECONCILIATION OF NET INCOME
(LOSS)
GAAP MEASURES TO NON-GAAP
MEASURES
(In thousands, except per
share data) (Unaudited)
Three Months Ended
June 30,
Six Months Ended
June 30,
2024
2023
2024
2023
Net income (loss)
reconciliation
GAAP net loss
$
(14,753
)
$
(21,482
)
$
(43,247
)
$
(75,881
)
Share-based compensation
88,945
106,327
179,961
207,622
Amortization of acquired intangibles
34,722
37,495
69,639
74,718
Third-party relocation and other costs,
net
(2,980
)
2,072
(1,507
)
1,709
Restructuring costs
1,198
3,606
5,780
8,481
Amortization of debt discount and issuance
costs
1,011
1,279
2,014
2,398
Loss associated with investments
458
—
458
1,646
Loss (gain) on early extinguishment of
debt
—
(31,107
)
—
(31,107
)
Intercompany remeasurement gain
(558
)
(1,901
)
(296
)
(1,886
)
Income tax expense effects
(21,848
)
(16,276
)
(42,873
)
(34,453
)
Non-GAAP net income
$
86,195
$
80,013
$
169,929
$
153,247
Reconciliation between GAAP and
non-GAAP weighted average shares used in computing basic and
diluted net income (loss) per common share:
Weighted average number of shares used
in
computing basic net loss per share
92,745
95,339
92,944
95,528
Effect of dilutive securities
2,165
1,340
2,486
1,252
Non-GAAP weighted average shares used
in
computing non-GAAP diluted net income per
share
94,910
96,679
95,430
96,780
Diluted net income (loss) per
share
GAAP net loss per share
$
(0.16
)
$
(0.23
)
$
(0.47
)
$
(0.79
)
Non-GAAP net income per share
$
0.91
$
0.83
$
1.78
$
1.58
TABLE 6
RINGCENTRAL, INC.
RECONCILIATION OF CASH FLOWS
FROM OPERATING ACTIVITIES
GAAP MEASURES TO NON-GAAP FREE
CASH FLOW MEASURES
(Unaudited, in
thousands)
Three Months Ended
June 30,
Six Months Ended
June 30,
2024
2023
2024
2023
Net cash provided by operating
activities
$
127,081
$
90,691
$
223,175
$
199,224
Capitalized expenditures
(18,292
)
(17,805
)
(37,701
)
(39,124
)
Non-GAAP free cash flow
$
108,789
$
72,886
$
185,474
$
160,100
Non-GAAP free cash flow margin
18.3
%
13.5
%
15.8
%
14.9
%
TABLE 7
RINGCENTRAL, INC.
RECONCILIATION OF FORECASTED
OPERATING MARGIN AND FREE CASH FLOW
GAAP MEASURES TO NON-GAAP
MEASURES
(Unaudited, in
millions)
Q3 2024
FY 2024
Low Range
High Range
Low Range
High Range
GAAP revenues
600.5
603.5
2,393.0
2,399.0
GAAP loss from operations
(7.9
)
(4.3
)
(30.5
)
(18.2
)
GAAP operating margin
(1.3
%)
(0.7
%)
(1.3
%)
(0.8
%)
Share-based compensation
98.0
96.0
380.0
370.0
Amortization of acquired intangibles
35.0
35.0
140.0
140.0
Third-party relocation and other costs,
net
—
—
6.0
6.0
Restructuring costs
1.0
—
7.0
6.0
Non-GAAP income from operations
126.1
126.7
502.5
503.8
Non-GAAP operating margin
21.0
%
21.0
%
21.0
%
21.0
%
FY 2024
Low Range
High Range
GAAP net cash provided by operating
activities
$
480.0
$
485.0
Capitalized expenditures
(85.0
)
(85.0
)
Non-GAAP free cash flow
$
395.0
$
400.0
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240801174573/en/
Investor Relations Contact: Will Wong, RingCentral
650-450-4826 ir@ringcentral.com
Media Contact: Mariana Leventis, RingCentral 650-562-6545
Mariana.Leventis@ringcentral.com
Ringcentral (NYSE:RNG)
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