NICE Helps its Customers Reduce Costs With Enhanced Virtualization and SIP-Based Capabilities
22 Avril 2009 - 1:00PM
PR Newswire (US)
Enables Compliance With Regulations, While Providing Lower Total
Cost of Ownership RA'ANANA, Israel, April 22 /PRNewswire-FirstCall/
-- NICE Systems Ltd. (NASDAQ:NICE), the global provider of advanced
solutions that enable organizations to extract Insight from
Interactions to drive performance, today announced significant new
capabilities, which are available in its new NICE Perform release,
that is part of NICE SmartCenter. NICE Perform 3.2 includes
ground-breaking SIP-based recording and enhanced virtualization
capabilities that help customers deal with current economic
challenges by reducing the Total Cost of Ownership (TCO) while
bolstering system performance, enabling them to remain fully
compliant with internal and external regulations through reliable,
cost-effective call recording, quality management, including the
newly introduced Quality Optimization solution and interaction
analytics on a mass scale, when needed. NICE now offers a robust
solution with full support for recording in SIP-based environments,
which integrates with leading Session Border Controllers (SBC)
vendors. Companies standardizing on SIP across the organization can
achieve cost-savings by eliminating redundant network
infrastructure and reducing resources through data center
consolidation, enabling organizations to reduce call recording
costs while increasing call capacity. With the introduction of the
enhanced support for server virtualization, NICE helps
organizations consolidate and reduce their operational IT and other
data center related costs such as; floor space, hardware and
maintenance related costs, and overhead and consolidate the number
of servers in use. "NICE's SIP-based support is a strong step
forward in delivering IP-enabled recording to organizations," said
Neil Segall, Vice President, Enterprise, Contact Center &
Government Solutions at Acme Packet "We are happy to offer a
combined solution with NICE, the market leader, to help our
customers lower total cost of ownership and assure best-in-class
security and availability." Acme (NASDAQ:APKT) is a leading network
infrastructure vendor, offering SBCs for SIP-based communications.
"Today's changing economic landscape requires businesses to adopt
robust solutions that can help them to reduce their costs, while
ensuring they are maximizing the performance of their investments,"
said Udi Ziv, Chief Product Officer. "This expansion of NICE's
offering for contact centers and enterprises, addresses these
issues head on. Organizations that capitalize on these new
enhancements will be better equipped to affect cost reduction
across their organization and improve the overall efficiency and
effectiveness of their business, while complying with regulations."
About NICE NICE Systems (NASDAQ:NICE) is the leading provider of
Insight from Interactions solutions and value-added services,
powered by the convergence of advanced analytics of unstructured
multimedia content and transactional data - from telephony, web,
email, radio, video, and other data sources. NICE's solutions
address the needs of the enterprise and security markets, enabling
organizations to operate in an insightful and proactive manner, and
take immediate action to improve business and operational
performance and ensure safety and security. NICE has over 24,000
customers in more than 150 countries, including more than 85 of the
Fortune 100 companies. More information is available at
http://www.nice.com/. NICE Trademarks: 360degrees View, Alpha,
ACTIMIZE, Actimize logo, Customer Feedback, Dispatcher Assessment,
Encorder, eNiceLink, Executive Connect, Executive Insight, FAST,
FAST alpha Blue, FAST alpha Silver, FAST Video Security, Freedom,
Freedom Connect, IEX, Interaction Capture Unit, Insight from
Interactions, Investigator, Last Message Replay, Mirra, My
Universe, NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus,
NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform,
NiceScreen, NICE SmartCenter, NICE Storage Center, NiceTrack,
NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision Alto,
NiceVision Analytics, NiceVision ControlCenter, NiceVision Digital,
NiceVision Harmony, NiceVision Mobile, NiceVision Net, NiceVision
NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance,
Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView,
Universe, Wordnet are trademarks and/or registered trademarks of
NICE Systems Ltd. All other trademarks are the property of their
respective owners. This press release contains forward-looking
statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such statements are based on the
current expectations of the management of NICE Systems Ltd. (the
Company) only, and are subject to a number of risk factors and
uncertainties, including but not limited to changes in technology
and market requirements, decline in demand for the Company's
products, inability to timely develop and introduce new
technologies, products and applications, difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel, loss of market share, pressure on
pricing resulting from competition, and inability to maintain
certain marketing and distribution arrangements, which could cause
the actual results or performance of the Company to differ
materially from those described therein. We undertake no obligation
to update these forward-looking statements. For a more detailed
description of the risk factors and uncertainties affecting the
company, refer to the Company's reports filed from time to time
with the Securities and Exchange Commission. Corporate Media
Contact Galit Belkind NICE Systems +1-877-245-7448 Investors Daphna
Golden NICE Systems +1-877-245-7449 DATASOURCE: Nice Systems Ltd.
CONTACT: Corporate Media Contact: Galit Belkind, NICE Systems, ,
+1-877-245-7448, Investors: Daphna Golden, NICE Systems, ,
+1-877-245-7449
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