PARAMUS, N.J., Oct. 14, 2014 /PRNewswire/ -- NICE
Systems (NASDAQ: NICE) today announced a series of live
webinars and local events that will present best practices and use
cases to help organizations improve operational efficiency in
their contact center and their back office through call
handle time reduction, improved productivity, more efficient
scheduling and more.
Leading analysts from Aberdeen, Current Analysis, Opus Research
and Ovum, as well as NICE customers and experts will discuss the
latest industry trends and technologies to help companies achieve
their business results.
These informative sessions will address various roles within the
contact center and back office by:
- Panel discussions to stimulate lively dialog about best
practices for various verticals
- Presenting technical product demonstrations of the new NICE
Engage Platform and NICE Back Office Performance Suite
- Live webcasts to help operations and IT employees enhance their
performance
Join our webinar series to learn how you can get
closer to your customers with NICE Contact Center and Back Office
solutions.
October
15
|
Workforce Management
Scheduling in the Back Office
|
October
16
|
Recording for
Regulatory Compliance
|
October
23
|
Catalyst360°, an
Optum company, Builds Retention and Sales ROI with Interaction
Analytics
|
October
29
|
Aberdeen Shares
Secrets for Improved Productivity in Your Back Office
|
October
30
|
Current Analysis
presents: Capturing the Voice of the Customer with Speech
Analytics
|
November
5
|
Quality Management:
The Good the Better and the Best
|
November
6
|
Real-Time Fraud and
Authentication: The Truth is in the Moment
|
November
12
|
Keith Dawson from
Ovum: Cross-pollination of Back Office Best Practices
|
November
13
|
Automating Business
Processes at IKEA
|
November
20
|
Reducing TCO in the
Contact Center
|
December
4
|
Stopping bad guys in
real time with Dan Miller from Opus Research
|
December
18
|
Fraud and
Authentication Roundtable: A panel discussion by industry
experts
|
NICE will also be hosting a three-city road show in North America together with its customers. The
event will reveal how to unleash the power of understanding
interactions in real time to change the landscape of customer
insights and improve the customer journey. The locations and dates
for the road show are as follows:
Join our road show at a location near you by registering
here.
October
14
|
Minneapolis, MN –
with eBay Enterprise
|
October
16
|
Montreal, Canada –
with AIMIA, Desjardins
|
November
6
|
Orlando, FL – with
eBay Enterprise, Ricoh
|
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading
provider of software solutions that enable organizations to take
the next best action in order to improve customer experience and
business results, ensure compliance, fight financial crime, and
safeguard people and assets. NICE's solutions empower organizations
to capture, analyze, and apply, in real time, insights from both
structured and unstructured Big Data. This data comes from multiple
sources, including phone calls, mobile apps, emails, chat, social
media, video, and transactions. NICE solutions are used by over
25,000 organizations in more than 150 countries, including over 80
of the Fortune 100 companies. www.nice.com.
Corporate Media Contact
Erik
Snider, +1 877 245 7448, erik.snider@nice.com
Investors
Marty Cohen, +1 212 574 3635,
ir@nice.com, ET
Yisca Erez +972 9 775 3798, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Systems. All other marks are
trademarks of their respective owners. For a full list of NICE
Systems' marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press
release contains forward-looking statements as that term is defined
in the Private Securities Litigation Reform Act of 1995. Such
forward-looking statements are based on the current expectations of
the management of NICE-Systems Ltd. (the Company) only, and are
subject to a number of risks and uncertainties that could cause the
actual results or performance of the Company to differ materially
from those described herein, including but not limited to the
impact of the global economic environment on the Company's customer
base (particularly financial services firms) and the resulting
uncertainties; changes in technology and market requirements;
decline in demand for the Company's products; inability to timely
develop and introduce new technologies, products and applications;
difficulties or delays in absorbing and integrating acquired
operations, products, technologies and personnel; loss of market
share; pressure on pricing resulting from competition; and
inability to maintain certain marketing and distribution
arrangements. For a more detailed description of the risk factors
and uncertainties affecting the company, refer to the Company's
reports filed from time to time with the Securities and Exchange
Commission, including the Company's Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made
as of the date of this press release, and the Company undertakes no
obligation to update or revise them, except as required by
law.
SOURCE NICE Systems