The South Yorkshire Police Force will deploy
NICE Investigate to 2,000 front-line officers, investigators and
control room personnel as part of its Technology Enabled Change
initiative
NICE (Nasdaq: NICE) today announced that the UK’s South
Yorkshire Police has selected the NICE Investigate Digital Evidence
Management solution as part of its Technology Enabled Change
initiative, to facilitate digital transformation in the force,
overcome digital evidence challenges and improve officer
efficiency, collaboration and crime-fighting. NICE Investigate will
be rolled out to 2,000 front-line officers, investigators and
control room personnel to digitally transform police operations in
the coming months.
Part of the cloud-based NICE Evidencentral platform, NICE
Investigate offers police forces an end-to-end, cloud-based
scalable platform for digitally transforming investigations and
evidence management. South Yorkshire Police will also use NICE
Investigate to automatically and effortlessly share digital
evidence with the Crown Prosecution Service (CPS) and other justice
partners through fully electronic means, speeding disclosure and
improving efficiency for cases.
Jim Coppin, Project Manager (Technology Enabled Change) at
South Yorkshire Police stated, “As part of our Technology
Enabled Change initiative and as a force that prides itself in
being proactive and innovative, we are constantly on the lookout
for technologies that can help us improve the efficiency of our
officers and staff. We chose NICE Investigate through a competitive
procurement process precisely for this reason, and because it was
best suited to helping us overcome our many digital evidence
challenges. Furthermore, our framework contract with NICE was
developed collaboratively with our neighboring forces, including
Humberside Police, North Yorkshire Police and West Yorkshire
Police, so they’ll be able to take advantage of NICE Investigate in
future projects as well.”
Chris Wooten, Executive Vice President, NICE,
stated, “South Yorkshire Police will benefit from our
experience in delivering NICE Investigate to nearly a third of
police forces and organizations in England and Wales. This project
is commencing at an exciting time, as forces across the UK and
around the world are embracing digital transformation in growing
numbers, and initiatives to improve how police forces and
businesses collaborate on crime-fighting are taking hold.”
Currently, South Yorkshire officers and investigators log into
many different systems to obtain digital evidence. As a one-stop
solution for digital evidence management, NICE Investigate will
improve operational efficiency by enabling investigators to collect
digital evidence through a single login. NICE Investigate
automatically pulls evidence into electronic case folders from
Records Management, CAD (Computer Aided Dispatch), body-worn video,
mobile apps and other core systems. When investigators log into
NICE Investigate, their evidence is waiting. This significantly
cuts down on time-wasting manual work and jump-starts the case
building process.
Obtaining and transcoding CCTV video is another significant pain
point for the South Yorkshire Police force. “This has always been
quite challenging because it requires our officers to travel to
locations to secure relevant video, copy it onto discs or USB
drives, transport it back to the office and then transcode it,”
said Coppin. “The NICE Investigate business portal will enable us
to handle this process far more professionally and
efficiently.”
Using the portal, private businesses can register their CCTV
cameras. When a crime occurs, investigators are then able to view
area cameras on a map and instantly send out a secure link for
local businesses to share their video. Uploaded video is
automatically transcoded to a playable format and immediately
available for viewing.
Coppin added, “There is positive momentum among large retailers
in the UK to register their cameras through the NICE Investigate
business portal and we are eager to make use of this capability as
soon as possible. NICE Investigate will also improve how we’re able
to manage our public appeals, by making it possible for citizens to
share both information and rich media files digitally. Today,
citizens cannot upload their photos or video. NICE Investigate will
close this gap.”
To learn more about NICE Investigate, please visit our website,
or email PSInfo@NICE.com.
About South Yorkshire Police South Yorkshire Police (SYP)
is the territorial police force responsible for policing South
Yorkshire in England. The force is led by Chief Constable Lauren
Poultney. Oversight is conducted by Police and Crime Commissioner
Alan Billings. South Yorkshire is a ceremonial and metropolitan
county in England. With a population of approximately 1.34 million
and a land area of 1,552 square kilometres, South Yorkshire is the
southernmost county in the Yorkshire and the Humber region. It
consists of four metropolitan boroughs, Barnsley, Doncaster,
Rotherham and Sheffield. More info at:
http://www.southyorks.police.uk/.
About NICE Public Safety With over 3,000 customers and 30
years’ experience, NICE delivers end-to-end digital transformation,
improved collaboration, efficiency and cost-savings to all types of
public safety and criminal justice agencies, from emergency
communications centers and police departments to prosecutors and
courts. Our Evidencentral platform (which includes NICE Inform,
NICE Investigate, NICE Justice and E-Request) features an ecosystem
of integrated technologies that bring data together to improve
incident response, accelerate investigations, streamline evidence
sharing and disclosure, and keep communities and citizens
safer.
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20211103005543/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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