Pennsylvania’s Allegheny County looks to NICE
Justice to streamline the criminal justice process, reduce
postponements, and free up attorneys to prosecute more cases
NICE (Nasdaq: NICE) today announced that the Office of
the District Attorney of Allegheny County (which includes the
Pittsburgh, Pennsylvania metropolitan area) will be deploying NICE
Justice, one of the AI-powered solutions in NICE’s Evidencentral
platform, to streamline its entire criminal justice process.
Through its deployment of NICE Justice, the Allegheny County
District Attorney’s Office is looking to improve how it manages a
growing influx of digital evidence across every touchpoint, from
intake to discovery. The Allegheny County DA serves a population of
1.2 million people and is the second county District Attorney’s
office in Pennsylvania to select NICE Justice.
The cloud-based NICE Justice solution digitally transforms how
district attorneys and office staff receive, interact with, manage
and share digital evidence. Freed from dealing with discs, drives,
emails, and logging into multiple systems to manage and prepare
evidence, attorneys and staff can focus on building and presenting
compelling cases. NICE Justice also features built-in AI
capabilities for face detection and redaction, video and audio
transcription, and finding evidence connections.
William Petulla, Chief Trial Deputy for the Allegheny County
DA’s Office, said, “The explosion of digital evidence has been
an enormous help in prosecuting cases, but it has come with a
number of challenges as well. Just the sheer volume of evidence has
led to challenges in timely discovery and disclosure and relegated
our attorneys to the role of makeshift IT specialists. NICE Justice
will help us better manage the growing influx of digital evidence,
provide digital discovery in a timely fashion, and free up our
assistant district attorneys to focus on prosecuting our high
volume of cases.”
Rebecca D. Spangler, First Assistant District Attorney for
the Allegheny County DA’s Office, said, “We have a sizable
number of cases that were postponed due to delays in processing
digital evidence. With NICE Justice, we’ll be able to streamline
the entire process of managing digital evidence, from intake to
discovery. When we’re able to eliminate postponements by making the
system more efficient as a whole, that’s good for everyone.”
The Allegheny County District Attorney’s Office employs 127
attorneys who manage 35,000 cases annually. As case volumes have
grown, so too has digital evidence. The Office receives evidence
from close to 200 different police departments, which each have
their own methods of sharing it. Evidence arrives on hard drives
and CDs, via Dropbox and email, and sometimes needs to be manually
downloaded and re-uploaded into other systems.
NICE Justice consolidates evidence intake through one system to
expedite digital discovery. Police departments can upload and share
all types of digital evidence, including video, through a unified
online portal. Evidence is automatically deposited into the correct
digital case file folder. NICE Justice also speeds up trial
preparation and disclosure, with AI-powered transcription and
redaction software.
Chris Wooten, Executive Vice President, NICE, said, “As
digital evidence grows, the entire criminal justice system is
becoming bottlenecked. NICE Justice is an innovative solution to
this digital evidence challenge. By combining AI and automation,
NICE Justice liberates everyone from the manual work of managing
digital evidence – police departments, public defenders,
prosecutors, and courts – so they can deliver swifter justice and
get to the truth faster.”
To learn more about NICE’s digital transformation solutions
for Public Safety and Justice:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About the Allegheny County District Attorney’s Office Led
by District Attorney Stephen A. Zappala, Jr., the Allegheny
District Attorney’s Office is responsible for the prosecution of
violations of Pennsylvania commonwealth laws in Allegheny County,
Pennsylvania. The Office employs 127 attorneys who manage 35,000
cases annually, and serves a population of 1.2 million people,
including citizens residing in the Pittsburgh metropolitan area.
Allegheny County is Pennsylvania's second most populous county.
More info at https://alleghenycountyda.us/.
NICE Public Safety & Justice With over 3,000
customers and 30 years of experience, NICE helps all types of
public safety and criminal justice agencies, from emergency
communications and law enforcement to prosecutors and courts,
digitally transform how they manage digital evidence and data from
beginning to end, to get to the truth faster. Powered by Artificial
Intelligence (AI), NICE’s Evidencentral platform features an
ecosystem of integrated technologies that bring data together to
give a single view of the truth, enabling public safety and justice
agencies to do what they do better – whether it’s responding to
incidents, investigating and building cases, or prosecuting crimes.
With comprehensive digital transformation solutions that can be
deployed across entire counties and states, NICE also helps
everyone work better together, so justice flows more smoothly, from
incident to court. https://www.nicepublicsafety.com
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
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the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
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other factors and uncertainties discussed in our filings with the
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version on businesswire.com: https://www.businesswire.com/news/home/20230828237312/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, media@nice.com Investors Marty Cohen, +1 551
256 5354, ET, ir@nice.com Omri Arens, +972 3 763 0127, CET,
ir@nice.com
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