Government ERP solution enables regional
utility to improve efficiency and spend more time servicing its
600,000 customers
AUSTIN,
Texas, Feb. 14, 2024 /PRNewswire/ -- Des Moines
Water Works, a primary source of water supply in the city's
metro and surrounding areas, has implemented Oracle NetSuite for
Government to help ensure all of its customers obtain access to
clean, high-quality water. With NetSuite for Government, Des Moines
Water Works has been able to empower its staff to spend more time
on higher-value initiatives that better serve the local community
by customizing its reporting processes, streamlining
workflows, and automating manual workloads.
Des Moines Water Works provides drinking water to approximately
600,000 customers in the Des
Moines metro area and several other cities and entities in
central Iowa. To automate manual
processes that were complex and time consuming for staff, it needed
to replace its existing business systems with an integrated
business suite. After careful evaluation, Des Moines Water Works
selected NetSuite for Government as its enterprise resource
planning (ERP) suite.
"NetSuite allows us to streamline business processes, embrace
automation, reduce errors, and work more efficiently," said
Michelle Holland, controller, Des
Moines Water Works. "The easy implementation process and low effort
required enabled us to go-live in just a matter of months. We now
have the insights we need to drive smarter business decisions that
will help to further improve the services we offer customers."
With NetSuite for Government, Des Moines Water Works has been
able to take advantage of an integrated business suite to increase
operational efficiency and improve decision making. For example,
the intuitive general ledger dashboards in NetSuite for Government
enable staff to search down to the project and vendor level to
review approvals and rejections, check processing, and more. In
addition, customizable reporting capabilities allow Des Moines
Water Works to save valuable time by easily scheduling and running
reports without constant help desk assistance.
"Reliable water services, like those provided by Des Moines
Water Works, are essential to our everyday lives," said
Steve Seoane, senior vice president
and general manager, Oracle Local Government. "NetSuite for
Government was created to help city and state organizations take
advantage of powerful, secure, integrated cloud technology to
better serve their communities and staff."
Running on a modern, secure cloud infrastructure, NetSuite for
Government is specifically designed for the needs of
small-to-midsize state and local government agencies. It provides a
single, integrated system for streamlined accounting, grants
management, payroll, planning and budgeting, human resource
management, and more. This empowers agencies to increase
automation, transparency, and operational efficiency, while getting
the fast, accurate data needed to help make better decisions.
Learn how other cities and entities including Oregon Community
Services Consortium and Cascades West Council of
Governments are all benefitting from NetSuite for
Government or more about the technology at
www.oracle.com/government/state-local/netsuite-for-government
About Oracle NetSuite
For more than 20 years, Oracle NetSuite has helped organizations
grow, scale, and adapt to change. NetSuite provides an integrated
system that includes financials / Enterprise Resource Planning
(ERP), inventory management, HR, professional services automation,
and omnichannel commerce, used by more than 37,000 customers in 219
countries and dependent territories.
About Oracle
Oracle offers integrated suites of
applications plus secure, autonomous infrastructure in the Oracle
Cloud. For more information about Oracle (NYSE: ORCL), please visit
us at www.oracle.com.
Trademarks
Oracle, Java, MySQL and NetSuite are
registered trademarks of Oracle Corporation. NetSuite was the first
cloud company—ushering in the new era of cloud computing.
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SOURCE Oracle Corporation