Vivid Seats Inc. (NASDAQ: SEAT) (“Vivid Seats” or “we”), a leading marketplace that utilizes its technology platform to connect millions of buyers with thousands of ticket sellers across hundreds of thousands of events each year, today provided financial results for the third quarter ended September 30, 2024.

"Demand remained robust in the third quarter, although we experienced a headwind from concert supply, including from venue and artist mix, that we believe to be temporary," said Stan Chia, Vivid Seats CEO. "We expect industry growth to accelerate in 2025 as concerts return to their long-term trend. In the third quarter, we operated with discipline and delivered strong unit economics, while executing strongly and generating synergies with our Vegas.com acquisition through both cross-listed inventory and by converting Vegas.com customers to Vivid Seats customers. Lastly, we are excited to announce that Skybox Drive has exited its beta phase and we are already in the process of onboarding more than one hundred users, with hundreds more on our waitlist. As we ramp adoption, the innovative pricing functionality of Skybox Drive will further enforce the stickiness of Skybox and fortify our already leading position with professional sellers."

Third Quarter 2024 Key Operational and Financial Metrics

  • Marketplace GOV of $871.7 million – down 13% from $998.9 million in Q3 2023
  • Revenues of $186.6 million – down 1% from $188.1 million in Q3 2023
  • Net income of $9.2 million – down 43% from $16.0 million in Q3 2023
  • Adjusted EBITDA of $34.1 million – up 2% from $33.4 million in Q3 2023

"Despite a decline in Marketplace GOV in the third quarter, we held year-over-year revenues roughly flat and grew Adjusted EBITDA through disciplined execution while maintaining our strong unit economics," said Lawrence Fey, Vivid Seats CFO. "Given third quarter concert supply dynamics and expected marketing intensity in the fourth quarter, we are revising our 2024 guidance. As more concert tour announcements come out over the coming weeks, we will gain visibility into the 2025 concert calendar, where we currently anticipate a return to healthy growth."

Key Performance Indicators ('000s)

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Marketplace GOV(1) $ 871,726   $ 998,933   $ 2,898,269   $ 2,808,200
Total Marketplace orders(2)   2,969     3,022     8,943     7,924
Total Resale orders(3)   116     110     316     273
Adjusted EBITDA(4) $ 34,077   $ 33,367   $ 117,172   $ 106,879
(1) Marketplace Gross Order Value ("Marketplace GOV") represents the total transactional amount of Marketplace segment orders placed on our platform in a period, inclusive of fees, exclusive of taxes and net of cancellations that occurred during that period. During the three and nine months ended September 30, 2024, Marketplace GOV was negatively impacted by cancellations in the amount of $35.4 million and $74.9 million, respectively, compared to $10.1 million and $33.9 million during the three and nine months ended September 30, 2023, respectively.
(2) Total Marketplace orders represents the volume of Marketplace segment orders placed on our platform in a period, net of cancellations that occurred during that period. During the three and nine months ended September 30, 2024, our Marketplace segment experienced 77,012 and 179,453 cancellations, respectively, compared to 28,203 and 78,034 cancellations during the three and nine months ended September 30, 2023, respectively.
(3) Total Resale orders represents the volume of Resale segment orders in a period, net of cancellations that occurred during that period. During the three and nine months ended September 30, 2024, our Resale segment experienced 2,411 and 4,494 cancellations, respectively, compared to 851 and 2,363 cancellations during the three and nine months ended September 30, 2023, respectively.
(4) Adjusted EBITDA is a financial measure not defined under accounting principles generally accepted in the United States of America ("US GAAP"). We believe Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our results of operations, as well as provides a useful measure for making period-to-period comparisons of our business performance. See the Use of Non-GAAP Financial Measures section below for more information and a reconciliation of Adjusted EBITDA to its most directly comparable US GAAP measure.

2024 Financial OutlookVivid Seats now anticipates Marketplace GOV, revenues and Adjusted EBITDA for the year ending December 31, 2024 to be:

  • Marketplace GOV in the range of $3.8 to $4.0 billion (previously $4.0 to $4.3 billion)
  • Revenues in the range of $760.0 to $780.0 million (previously $810.0 to $830.0 million)
  • Adjusted EBITDA in the range of $145.0 to $155.0 million (previously $160.0 to $170.0 million)*

Additional detail around the 2024 outlook will be available on the third quarter 2024 earnings call.

*We calculate forward-looking Adjusted EBITDA based on internal forecasts that omit certain information that would be included in forward-looking net income, the most directly comparable US GAAP measure. We do not attempt to provide a reconciliation of forward-looking Adjusted EBITDA to forward-looking net income because the timing and/or probable significance of certain excluded items that have not yet occurred and are out of our control is inherently uncertain and unavailable without unreasonable efforts. Such items could have a significant and unpredictable impact on our future US GAAP financial results.

Webcast Details Vivid Seats will host a webcast at 8:30 a.m. Eastern Time today to discuss the third quarter 2024 financial results, business updates and financial outlook. Participants may access the live webcast and supplemental earnings presentation on the events page of the Vivid Seats Investor Relations website at https://investors.vividseats.com/events-and-presentations.

About Vivid Seats Founded in 2001, Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. Based on the belief that everyone should “Experience It Live,” the Chicago-based company provides exceptional value by providing one of the widest selections of events and tickets in North America and an industry leading Vivid Seats Rewards program where all fans earn on every purchase. Vivid Seats has been chosen as the official ticketing partner by some of the biggest brands in the entertainment industry including ESPN, Rolling Stone, and the Los Angeles Clippers. Vivid Seats also owns Vivid Picks, a daily fantasy sports app. Through its proprietary software and unique technology, Vivid Seats drives the consumer and business ecosystem for live event ticketing and enables the power of shared experiences to unite people. Vivid Seats has been recognized by Newsweek as one of America’s Best Companies for Customer Service in ticketing. Fans who want to have the best live experiences can start by downloading the Vivid Seats mobile app, going to vividseats.com, or calling 866-848-8499.

Forward-Looking Statements This press release contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. The forward-looking statements in this press release relate to, without limitation: our future operating results and financial position, including our expectations regarding Marketplace GOV, revenues and Adjusted EBITDA; our expectations with respect to live event industry growth, concert supply and our TAM and competitive positioning; our business strategy; share repurchases and M&A opportunities; the adoption and benefits of Skybox Drive; and the plans and objectives of management for future operations. Words such as “anticipate,” “believe,” “can,” “continue,” “could,” “designed,” “estimate,” “expect,” “forecast,” “future,” “goal,” “intend,” “likely,” “may,” “plan,” “project,” “propose,” “seek,” “should,” “target,” “will” and “would,” as well as similar expressions which predict or indicate future events and trends or which do not relate to historical matters, are intended to identify such forward-looking statements. Forward-looking statements are not guarantees of future performance, conditions or results, and are subject to risks, uncertainties and assumptions that can be difficult to predict and/or outside of our control. Therefore, actual results may differ materially from those contemplated by any forward-looking statements. Important factors that could cause or contribute to such differences include, but are not limited to: our ability to generate sufficient cash flows or to raise additional capital when necessary or desirable; the supply and demand of live concert, sporting and theater events; our ability to maintain and develop our relationships with ticket buyers, sellers and partners; changes in internet search engine algorithms and dynamics, search engine disintermediation or mobile application marketplace rules; our ability to compete in the ticketing industry; our ability to continue to maintain and improve our platform and develop successful new solutions and enhancements or improve existing ones; the impact of extraordinary events, including disease epidemics and pandemics; our ability to identify suitable acquisition targets and to complete planned acquisitions; the impact of our acquisitions and strategic investments, including our integration of Wavedash Co., Ltd. and Vegas.com, LLC; the effects of any recession and/or heightened inflation; our ability to maintain the integrity of our information systems and infrastructure, and to identify, assess and manage relevant cybersecurity risks; and other factors discussed in the “Risk Factors” sections of our most recent Annual Report on Form 10-K, subsequent Quarterly Reports on Form 10-Q and other filings with the Securities and Exchange Commission. Forward-looking statements speak only as of the date of this press release. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

Contacts:

Investors Kate Africk Kate.Africk@vividseats.com

Media Julia Young Julia.Young@vividseats.com

 
VIVID SEATS INC. CONDENSED CONSOLIDATED BALANCE SHEETS (in thousands, except per share data) (Unaudited)
 
  September 30,     December 31,  
  2024     2023  
Assets          
Current assets:          
Cash and cash equivalents $ 202,274     $ 125,484  
Restricted cash   6,187       6,950  
Accounts receivable – net   65,306       58,481  
Inventory – net   22,254       21,018  
Prepaid expenses and other current assets   29,899       34,061  
Total current assets   325,920       245,994  
Property and equipment – net   9,589       10,156  
Right-of-use assets – net   9,344       9,826  
Intangible assets – net   225,128       241,155  
Goodwill   946,857       947,359  
Deferred tax assets   81,245       85,564  
Investments   7,152       6,993  
Other non-current assets   5,356       3,052  
Total assets $ 1,610,591     $ 1,550,099  
Liabilities, redeemable noncontrolling interests, and shareholders' equity          
Current liabilities:          
Accounts payable $ 224,328     $ 257,514  
Accrued expenses and other current liabilities   159,781       191,642  
Deferred revenue   24,632       34,674  
Current maturities of long-term debt   3,950       3,933  
Total current liabilities   412,691       487,763  
Long-term debt – net   385,730       264,632  
Long-term lease liabilities   15,803       16,215  
TRA liability   162,233       165,699  
Other liabilities   22,659       29,031  
Total long-term liabilities   586,425       475,577  
Commitments and contingencies          
Redeemable noncontrolling interests   282,033       481,742  
Shareholders' equity          
Class A common stock, $0.0001 par value; 500,000,000 shares authorized, 142,866,611 and 141,167,311 shares issued and outstanding at September 30, 2024 and December 31, 2023, respectively   14       14  
Class B common stock, $0.0001 par value; 250,000,000 shares authorized, 76,225,000 shares issued and outstanding at September 30, 2024 and December 31, 2023   8       8  
Additional paid-in capital   1,333,518       1,096,430  
Treasury stock, at cost, 11,433,749 and 7,291,497 shares at September 30, 2024 and December 31, 2023, respectively   (75,584 )     (52,586 )
Accumulated deficit   (929,284 )     (939,596 )
Accumulated other comprehensive income   770       747  
Total shareholders' equity   329,442       105,017  
Total liabilities, redeemable noncontrolling interests, and shareholders' equity $ 1,610,591     $ 1,550,099  

VIVID SEATS INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (in thousands) (Unaudited)
 
  Three Months EndedSeptember 30,     Nine Months EndedSeptember 30,  
  2024     2023     2024     2023  
Revenues $ 186,605     $ 188,133     $ 575,773     $ 514,576  
Costs and expenses:                      
Cost of revenues (exclusive of depreciation and amortization shown separately below)   51,029       50,462       149,377       130,838  
Marketing and selling   67,835       77,006       205,695       196,970  
General and administrative   46,306       37,225       149,725       107,921  
Depreciation and amortization   10,669       3,301       31,654       8,603  
Change in fair value of contingent consideration         20             (998 )
Income from operations   10,766       20,119       39,322       71,242  
Other expense (income):                      
Interest expense – net   6,300       2,544       16,706       8,596  
Other income   (9,020 )     (1,038 )     (3,236 )     (365 )
Income before income taxes   13,486       18,613       25,852       63,011  
Income tax expense (benefit)   4,290       2,595       7,136       (21,605 )
Net income   9,196       16,018       18,716       84,616  
Net income attributable to redeemable noncontrolling interests   3,900       9,341       8,405       35,045  
Net income attributable to Class A common stockholders $ 5,296     $ 6,677     $ 10,311     $ 49,571  

VIVID SEATS INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) (Unaudited)
 
  Nine Months EndedSeptember 30,  
  2024     2023  
Cash flows from operating activities          
Net income $ 18,716     $ 84,616  
Adjustments to reconcile net income to net cash provided by operating activities          
Depreciation and amortization   31,654       8,603  
Amortization of leases   1,379       467  
Amortization of deferred financing costs   718       688  
Equity-based compensation   38,284       20,488  
Change in fair value of warrants   (5,713 )     (991 )
Loss on asset disposals   160       51  
Deferred taxes   3,378       (22,678 )
Change in fair value of derivative asset   537       83  
Non-cash interest income   (442 )     (125 )
Foreign currency revaluation loss   266       542  
Change in fair value of contingent consideration         (998 )
Change in assets and liabilities:          
Accounts receivable – net   (6,879 )     (26,147 )
Inventory – net   (1,234 )     (8,702 )
Prepaid expenses and other current assets   4,164       (19,239 )
Accounts payable   (33,113 )     50,484  
Accrued expenses and other current liabilities   (35,140 )     18,415  
Deferred revenue   (10,042 )     2,464  
Other non-current assets and liabilities   (558 )     6,365  
Net cash provided by operating activities   6,135       114,386  
Cash flows from investing activities          
Purchases of property and equipment   (767 )     (785 )
Purchases of personal seat licenses   (737 )     (542 )
Investments in developed technology   (14,334 )     (7,770 )
Disbursement of 2024 Sponsorship Loan   (2,000 )      
Acquisition of business, net of cash acquired         (55,935 )
Investments in convertible promissory note and warrant         (6,000 )
Net cash used in investing activities   (17,838 )     (71,032 )
Cash flows from financing activities          
Payments of February 2022 First Lien Loan   (689 )     (2,063 )
Repurchases of common stock as treasury stock   (22,998 )     (7,612 )
Tax distributions   (9,253 )     (11,016 )
Payments of Shoko Chukin Bank Loan   (2,655 )      
Payments of taxes related to net settlement of equity incentive awards   (645 )      
Proceeds from June 2024 First Lien Loan   125,500        
Payments of deferred financing costs and other debt-related costs   (315 )      
Payment of liabilities under Tax Receivable Agreement   (77 )      
Payments of June 2024 First Lien Loan   (987 )      
Cash paid for milestone payments         (6,005 )
Net cash provided by (used in) financing activities   87,881       (26,696 )
Impact of foreign exchange on cash, cash equivalents, and restricted cash   (151 )     786  
Net increase in cash, cash equivalents, and restricted cash   76,027       17,444  
Cash, cash equivalents, and restricted cash – beginning of period   132,434       252,290  
Cash, cash equivalents, and restricted cash – end of period $ 208,461     $ 269,734  

VIVID SEATS INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) (Unaudited)
 
Supplemental disclosure of cash flow information:      
Cash paid for interest $ 16,728   $ 13,250
Cash paid for income tax $ 5,144   $ 401

Use of Non-GAAP Financial Measures  

We present Adjusted EBITDA, which is a non-GAAP financial measure, because it is a measure frequently used by analysts, investors and other interested parties to evaluate companies in our industry. Further, we believe this measure is helpful in highlighting trends in our operating results because it excludes the impact of items that are outside of our control or not reflective of ongoing performance related directly to the operation of our business.

Adjusted EBITDA is a key measure used by our management team internally to make operating decisions, including those related to analyzing operating expenses, evaluating performance, and performing strategic planning and annual budgeting. Moreover, we believe Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our results of operations, as well as provides a useful measure for making period-to-period comparisons of our business performance and highlighting trends in our operating results.

Adjusted EBITDA is not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with US GAAP. Adjusted EBITDA does not reflect all amounts associated with our operating results as determined in accordance with US GAAP and may exclude recurring costs, such as interest expense – net, equity-based compensation, litigation, settlements and related costs, change in fair value of warrants, change in fair value of derivative assets and foreign currency revaluation losses (gains). In addition, other companies may calculate Adjusted EBITDA differently than we do, thereby limiting its usefulness as a comparative tool. We compensate for these limitations by providing specific information regarding the US GAAP amounts excluded from Adjusted EBITDA.

The following table provides a reconciliation of Adjusted EBITDA to its most directly comparable US GAAP measure, net income (in thousands):

  Three Months EndedSeptember 30,     Nine Months EndedSeptember 30,  
  2024     2023     2024     2023  
Net income $ 9,196     $ 16,018     $ 18,716     $ 84,616  
Income tax expense (benefit)   4,290       2,595       7,136       (21,605 )
Interest expense – net   6,300       2,544       16,706       8,596  
Depreciation and amortization   10,669       3,301       31,654       8,603  
Sales tax liability(1)   526             2,613        
Transaction costs(2)   1,243       2,290       6,649       7,234  
Equity-based compensation(3)   10,685       7,578       38,284       20,488  
Litigation, settlements and related costs(4)   157       26       164       260  
Change in fair value of warrants(5)   (3,952 )     (1,664 )     (5,713 )     (991 )
Change in fair value of derivative asset(6)   456       83       537       83  
Change in fair value of contingent consideration(7)         20             (998 )
Loss on asset disposals(8)   38       34       160       51  
Foreign currency revaluation losses (gains)(9)   (5,531 )     542       266       542  
Adjusted EBITDA $ 34,077     $ 33,367     $ 117,172     $ 106,879  
(1) We have historically incurred sales tax expense in jurisdictions where we expected to collect and remit indirect taxes, but were not yet collecting from customers. During the three and nine months ended September 30, 2024, we accrued for additional sales and indirect tax liabilities in jurisdictions where we are not yet collecting from customers and settled certain local admission tax liabilities for less than the amount that was accrued as of December 31, 2023.
(2) Relates to legal, accounting, tax and other professional fees; personnel-related costs, which consist of retention bonuses; integration costs; and other transaction-related expenses. Costs in the three and nine months ended September 30, 2024 primarily related to the refinancing of our first lien loan, share repurchases, acquisitions and strategic investments. Costs in the three and nine months ended September 30, 2023 primarily related to a secondary offering of our Class A common stock, acquisitions and strategic investments.
(3) Relates to equity granted pursuant to our 2021 Incentive Award Plan, as amended, and profits interests issued prior to our merger transaction with Horizon Acquisition Corporation (the “Merger Transaction”), neither of which are considered indicative of our core operating performance.
(4) Relates to external legal costs, settlement costs and insurance recoveries that were unrelated to our core business operations.
(5) Relates to the revaluation of warrants to purchase common units of Hoya Intermediate, LLC held by Hoya Topco, LLC following the Merger Transaction.
(6) Relates to the revaluation of derivatives recorded at fair value.
(7) Relates to the revaluation of Vivid Picks cash earnouts.
(8) Relates to asset disposals, which are not considered indicative of our core operating performance.
(9) Relates to unrealized foreign currency revaluation losses (gains) from the remeasurement of non-operating assets and liabilities denominated in non-functional currencies on the balance sheet date.
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