OnStar Opens 'Crisis Assist' Emergency Services to Those Affected by Edouard
05 Août 2008 - 3:10PM
PR Newswire (US)
OnStar Provides All Services to All Subscribers Affected,
Regardless of Plan DETROIT, Aug. 5 /PRNewswire/ -- OnStar reminds
its subscribers in Texas and Louisiana that a simple push of the
OnStar button in GM vehicles will put them in contact with
specially-trained Crisis Advisors. OnStar's Crisis Assist
capabilities include specially trained Crisis Advisors, who will
help with: -- GPS Positioning: Contact emergency responders if
needed and direct them to the subscriber's location, using OnStar's
embedded cellular calling system and Global Positioning System
(GPS) satellite technology, which pinpoint a subscriber's location
when he or she contacts an advisor. -- Emergency Services
Notification: Inform appropriate public safety officials when a
subscriber contacts OnStar about someone in need of emergency
assistance. -- Emergency Calls: Connect subscribers to loved ones,
family and friends. -- Emergency Directions: Provide real time
crisis information and centralized assistance for food, water,
shelter locations and hotel accommodations along with information
on road closures, power outages, and weather updates. "When fires,
hurricanes, floods, or tornadoes affect our customers, OnStar opens
its services to all affected subscribers," said Scott Kubicki, Vice
President, OnStar Subscriber Services. "Louisiana and Texas
residents are encouraged to press the OnStar button on their GM
vehicle for information about the storm, shelter information and
routing." OnStar has opened services recently for subscribers
affected by Hurricane Dolly and the Southern California earthquake.
Preparation is the best defense in any kind of crisis. For more
information on OnStar Crisis Assist, visit http://www.onstar.com/ .
About OnStar by GM OnStar, a wholly-owned subsidiary of General
Motors, is the leading provider of in-vehicle safety, security and
communication services. OnStar is available on more than 50 MY 2009
GM models. OnStar is standard for one year on nearly all new GM
retail vehicles in the United States and Canada. OnStar provides
services to more than 5 million subscribers in the U.S. and Canada.
OnStar ranked at the top of the latest Consumer Telematics Vendor
Matrix released by ABI Research in 2008. More information about
OnStar can be found at http://www.onstar.com/. DATASOURCE: General
Motors Corporation CONTACT: Cristi Vazquez, OnStar Communications
Manager, +1-313-667-0874, Cell: +1-248-410-7827, , Jocelyn Allen,
OnStar, VP Public Affairs and Corp. Communications,
+1-313-665-2790, Cell: +1-313-378-8668, Web site:
http://www.onstar.com/ http://media.gm.com/ http://www.gm.com/
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