New report by Dialogue unveils how Canadian
employees are struggling at work, with 62% of missed work days
attributed to mental health conditions, and significant ROI
opportunities for organizations
MONTREAL, Nov. 29,
2023 /CNW/ - The consequences of mental health
concerns have undoubtedly taken a toll on the lives of Canadians
over the past few years. Despite best efforts from employers, there
remains a disconnect between how Canadian employees feel their
employer supports their mental health and wellbeing.
According to a new report published by Dialogue Health
Technologies Inc., Canada's
leading health and wellness virtual healthcare platform,
62% of missed work days are taken by employees to address
their mental health. The Dialogue difference that demonstrates
ROI highlights that when it comes to support in the workplace,
more than half (58%) of employees surveyed believe their
managers are not prepared to support their mental health needs,
with 1 in 3 admitting to feeling their employer's mental
health support is insufficient and the same amount unaware of the
resources they have access to. To compound things further, the
adoption of remote work has prompted 36% of those working
remotely to report that it has had a negative impact on their
mental health.
The adoption of virtual care in the workplace mitigates these
concerns. In fact, a 2023 survey conducted by Dialogue revealed
that a majority of Canadians (81%) believe virtual care
enables them to take a more proactive approach to their mental
health. Employers need to recognize the positive impact access to
virtual care has in maintaining a productive workforce long term,
as well as its return on investment. In fact, for every 1000
employees, annual savings are nearly $200k in absenteeism costs, and over
$218k in presenteeism costs as a
result of earlier access to Dialogue's mental health services. In
addition, members report over 4 hours gained back for every virtual
care appointment completed on the Dialogue platform.
"Many working Canadians face a slew of challenges when
seeking mental health support, including financial barriers, lack
of access to a primary care provider, or simply being unaware of
the resources at their disposal," said Dr. Marc Robin, Medical Director,
Dialogue. "Anxiety and depression have become 25% more
prevalent in the last few years. Organizations invest in virtual
care services like Dialogue's to offer easy, centralized access to
the right resources, which helps employees be engaged and aware of
the benefits available to them to manage their mental health.
Reaching them early on is very impactful on their journey towards
remission."
Through collaborative care models like Dialogue's which brings
together different practitioners such as therapists and doctors,
employers can mitigate worsening mental health symptoms. Based on a
standardized mental health assessments completed on Dialogue,
members saw a 40-50% improvement in anxiety and depression
symptoms, with a 40% decrease within the first month alone (30
days of treatment). It's clear that employees with better access to
virtual health services see a significant impact on the reduction
of their anxiety and depression.
About Dialogue
Dialogue is Canada's premier
virtual healthcare and wellness platform, providing affordable,
on-demand access to quality care. Through its team of health
professionals, it serves employers and organizations who have an
interest in the health and well-being of their employees, members
and their families. Dialogue's Integrated Health Platform™ is a
one-stop healthcare hub that centralizes all programs in a single,
user-friendly application, providing access to services 24 hours
per day, 365 days per year from the convenience of a smartphone,
computer or tablet. Dialogue is the first virtual care provider to
receive the Accreditation Canada Primer award, a third-party
validation of safety and high-level quality of care. In
October 2023, Sun Life acquired
Dialogue, which now operates as a standalone entity as part of Sun
Life Canada. For more information, please visit the Company's
website at www.dialogue.co.
SOURCE Dialogue Health Technologies Inc.
