TIDMSAN

RNS Number : 2023R

Santander UK Plc

27 February 2019

Santander UK plc

Announcement of Annual Report for the Year Ended 31 December 2018

Santander UK plc is pleased to announce the publication of its Annual Report for the Year Ended 31 December 2018 (the 'Annual Report'), in compliance with Disclosure Guidance & Transparency Rule (DTR) 4.1.

Please click here to view the full 2018 Annual Report and Accounts of Santander UK plc:

http://www.rns-pdf.londonstockexchange.com/rns/2023R_1-2019-2-26.pdf

Please click here to view Santander UK plc's Glossary of Financial Services Industry Terms to be read in conjunction with the Santander UK plc's 2018 Annual Report and Accounts:

http://www.rns-pdf.londonstockexchange.com/rns/2023R_2-2019-2-26.pdf

The Annual Report may also be accessed via the Investor Relations section of Santander UK's website at www.aboutsantander.co.uk. A copy of the Annual Report has also been submitted to the National Storage Mechanism.

The following information is extracted from the Annual Report.

This announcement constitutes the material required by DTR 6.3.5 to be communicated to the media in unedited full text through a Regulatory Information Service. This material is not a substitute for reading the Annual Report in full.

Form 20-F

It should be noted that the financial results for 2018 will be included in the Annual Report on Form 20-F that will be filed with the SEC and will be available online at www.sec.gov.

Forward- Looking Statements

Santander UK plc and its ultimate parent Banco Santander SA caution that this announcement may contain forward-looking statements. Such forward looking-statements are found in various places throughout this announcement with respect to the financial condition, results, operations and business including future business development and economic performance.

These statements and forecasts involve risk and uncertainty because they relate to events and depend upon circumstances that will occur in the future. There are a number of factors that could cause actual results or developments to differ materially from those expressed or implied by these forward-looking statements and forecasts.

No statement financial or otherwise should be construed as a profit forecast.

Statement of Directors' responsibilities

The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and regulations. Company law requires the Directors to prepare financial statements for each financial year. Under that law, the Directors have prepared the Santander UK group and Company financial statements in accordance with IFRS as adopted by the EU.

In preparing the financial statements, the Directors have also elected to comply with IFRS as issued by the IASB. Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Santander UK group and the Company and of the profit or loss of the Santander UK group and the Company for that period.

In preparing the financial statements, the Directors are required to:

- Select suitable accounting policies and then apply them consistently

- State whether applicable IFRS as adopted by the EU and IFRS issued by the IASB have been followed for the Santander UK group and Company financial statements, subject to any material departures disclosed and explained in the financial statements

- Make judgements and accounting estimates that are reasonable and prudent

- Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Santander UK group and company will continue in business.

The Directors are also responsible for safeguarding the assets of the Santander UK group and the Company, and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Santander UK group's and the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Santander UK group and the Company, and enable them to ensure that the financial statements comply with the UK Companies Act 2006 and, as regards the Santander UK group financial statements, Article 4 of the IAS Regulation.

The Directors are responsible for the integrity and maintenance of Santander UK's website.

Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Having taken into account all the matters considered by the Board and brought to its attention during the year, the Directors are satisfied that the Annual Report taken as a whole is fair, balanced and understandable, and provides the information necessary to assess Santander UK's position and performance, business model and strategy.

Each of the Directors at the date of approval of this report confirms, to the best of their knowledge, that:

- The financial statements, prepared in accordance with IFRS, as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the Santander UK group

- The management report, which is incorporated into the Directors' report, includes a fair review of the development and performance of the business and the position of the Company and the Santander UK group, together with a description of the principal risks and uncertainties they face.

Principal risks

Risk is any uncertainty about us being able to achieve our business objectives. It can be split into a set of key risk types, each of which could affect our results and our financial resources. Enterprise wide risk is the aggregate view of all the key risk types described below:

 
Key risk types  Description 
Credit          The risk of loss due to the default or credit quality deterioration 
                 of a customer or counterparty to which we have provided credit, 
                 or for which we have assumed a financial obligation. 
                ---------------------------------------------------------------------- 
Market          Banking market risk - the risk of loss of income or economic 
                 value due to changes to interest rates in the banking book 
                 or to changes in exchange rates, where such changes would 
                 affect our net worth through an adjustment to revenues, assets, 
                 liabilities and off-balance sheet exposures in the banking 
                 book. 
                 Trading market risk - the risk incurred as a result of changes 
                 in market factors that affect the value of positions in the 
                 trading book. 
                ---------------------------------------------------------------------- 
Liquidity       The risk that we do not have sufficient liquid financial resources 
                 available to meet our obligations as they fall due, or we 
                 can only secure such resources at excessive cost. 
                ---------------------------------------------------------------------- 
Capital         The risk that we do not have an adequate amount or quality 
                 of capital to meet our internal business objectives, regulatory 
                 requirements, market expectations and dividend payments, including 
                 AT1 coupons. 
                ---------------------------------------------------------------------- 
Pension         The risk caused by our contractual or other liabilities with 
                 respect to a pension scheme (whether established for our employees 
                 or those of a related company or otherwise). It also refers 
                 to the risk that we will need to make payments or other contributions 
                 with respect to a pension scheme due to a moral obligation 
                 or for some other reason. 
                ---------------------------------------------------------------------- 
Conduct and     Conduct risk - the risk that our decisions and behaviours 
 regulatory      lead to a detriment or poor outcome for our customers. It 
                 also refers to the risk that we fail to maintain high standards 
                 of market behaviour and integrity. 
                 Regulatory risk - the risk of financial or reputational loss, 
                 or imposition or conditions on regulatory permission, as a 
                 result of failing to comply with applicable codes, regulator's 
                 rules, guidance and regulatory expectations. 
                ---------------------------------------------------------------------- 
Other key risk  Operational risk - the risk of loss due to inadequate or failed 
 types           internal processes, people and systems, or external events. 
                 We give a particular focus to process and change management 
                 risk, third party risk and cyber risk which we mitigate through 
                 our management of operational risk. 
                 Financial crime risk - the risk that we are used to further 
                 financial crime, including money laundering, sanctions evasion, 
                 terrorist financing, bribery and corruption. Failure to meet 
                 our legal and regulatory obligations could result in criminal 
                 or civil penalties against Santander UK or individuals, as 
                 well as negatively affecting our customers and the communities 
                 we serve. 
                 Legal risk - the risk of an impact arising from legal deficiencies 
                 in contracts; failure to take appropriate measures to protect 
                 assets; failure to manage legal disputes appropriately; failure 
                 to assess or implement the requirements of a change of law; 
                 or failure to comply with law or regulation or to discharge 
                 duties or responsibilities created by law or regulation. 
                 Strategic risk - the risk of significant loss or damage arising 
                 from strategic decisions that impact the long-term interests 
                 of our key stakeholders or from an inability to adapt to external 
                 developments. 
                 Reputational risk - the risk of damage to the way our reputation 
                 and brand are perceived by the public, clients, government, 
                 colleagues, investors or any other interested party. 
                 Model risk - the risk that the results of our models may be 
                 inaccurate, causing us to make sub-optimal decisions, or that 
                 a model may be 
                 used inappropriately. 
 

Financial review

SUMMARISED CONSOLIDATED INCOME STATEMENT

 
                                                          2018     2017 
                                                          GBPm     GBPm 
Net interest income                                      3,603    3,803 
Non-interest income(1)                                     931    1,109 
=====================================================  =======  ======= 
Total operating income                                   4,534    4,912 
=====================================================  =======  ======= 
Operating expenses before credit impairment losses, 
 provisions and charges                                (2,579)  (2,499) 
=====================================================  =======  ======= 
Credit impairment losses(2)                              (153)    (203) 
Provisions for other liabilities and charges             (257)    (393) 
=====================================================  =======  ======= 
Total operating credit impairment losses, provisions 
 and charges                                             (410)    (596) 
=====================================================  =======  ======= 
Profit before tax                                        1,545    1,817 
Tax on profit                                            (441)    (561) 
=====================================================  =======  ======= 
Profit after tax                                         1,104    1,256 
=====================================================  =======  ======= 
 
Attributable to: 
Equity holders of the parent                             1,082    1,235 
Non-controlling interests                                   22       21 
=====================================================  =======  ======= 
Profit after tax                                         1,104    1,256 
=====================================================  =======  ======= 
 
 
(1)  Comprised of Net fee and commission income and Net trading 
      and other income. 
(2)  Credit impairment losses for 2018 are calculated on an IFRS 
      9 basis and for 2017 on an IAS 39 basis. For more on this 
      change in methodology see the IFRS 9 accounting policy changes 
      in Note 1 and the IFRS 9 transition disclosures in Note 44 
      to the Consolidated Financial Statements. 
 

A more detailed Consolidated Income Statement is contained in the Consolidated Financial Statements.

2018 compared to 2017

As described in more detail below, and in Note 43 to the Consolidated Financial Statements, the financial results reflect the changes in our statutory perimeter that we made in the third quarter of 2018, following the ring-fence transfers to Banco Santander London Branch. Prior periods have not been restated. Profit before tax was down 15% at GBP1,545m. By income statement line, the movements were:

 
-  Net interest income was down 5%, impacted by lower new mortgage 
    margins, SVR attrition and the GBP39m accrued interest release 
    in the second quarter of 2017, 
    which was not repeated this year. These were partially offset 
    by management pricing actions on customer deposits and strong 
    mortgage lending volumes. 
-  Non-interest income was down 16%, largely due to the GBP48m 
    gain on sale of Vocalink Holdings Limited shareholdings in 
    the second quarter of 2017, which was not repeated this year, 
    and reflecting regulatory changes in overdrafts. This was partially 
    offset by increased income in consumer (auto) finance and asset 
    finance. 
-  Operating expenses before credit impairment losses, provisions 
    and charges increased 3%. The impact of higher regulatory, 
    risk and control costs and GBP40m of costs relating to guaranteed 
    minimum pension (GMP) equalisation were partially offset by 
    cost management programmes and operational and digital efficiencies. 
    Banking Reform costs were lower at GBP38m in 2018 (2017: GBP81m). 
-  Credit impairment losses were down 25%, with Carillion plc 
    charges in 2017 partially offset by a number of charges and 
    lower releases across portfolios in 2018. All portfolios continue 
    to perform well, supported by our prudent approach to risk 
    and the resilience of the UK economy. 
-  Provisions for other liabilities and charges were down 35%, 
    largely due to GBP109m PPI and GBP35m other conduct provision 
    charges relating to the sale of interest rate derivatives in 
    2017, which were not repeated this year. These were partially 
    offset by provision charges in the fourth quarter of 2018 of 
    GBP58m in relation to our consumer credit business operations 
    and GBP33m relating to historical probate and bereavement processes. 
    Additionally, there was an GBP11m release in other conduct 
    provisions in the second quarter of 2018 relating to the sale 
    of interest rate derivatives. 
 
    The remaining provision for PPI redress and related costs was 
    GBP246m. We made no additional PPI charges in the year, based 
    on our recent claims experience, and having considered the 
    FCA's Consultation Paper 18/33 issued on 7 November 2018. We 
    will continue to monitor our provision levels, and take account 
    of the impact of any further change in claims received and 
    FCA guidance. 
 
    The remaining provision for other conduct issues was GBP30m, 
    which primarily relates to the sale of interest rate derivatives, 
    following an ongoing review of the regulatory classification 
    of customers potentially eligible for redress. Following further 
    analysis, management assessed the provision requirements resulting 
    in a release of GBP11m in the second quarter of 2018. 
 
    In the fourth quarter of 2018 we were fined GBP32.8m by the 
    FCA in relation to an investigation into our historical probate 
    and bereavement practices. We acknowledged the findings of 
    the FCA and apologised to the families and beneficiaries of 
    deceased customers affected by these failings. We have completed 
    a comprehensive tracing exercise and transferred the majority 
    of funds in deceased customers' accounts to their rightful 
    beneficiaries, with compensatory interest where appropriate. 
 
    In the fourth quarter of 2018 we made a GBP58m provision in 
    relation to our consumer credit business operations. This charge 
    is management's current best estimate as we continue to assess 
    the scope of this issue. 
-  Tax on profit decreased 21% to GBP441m, largely as a result 
    of lower taxable profits in 2018 and the impact of lower conduct 
    provisions that are disallowed for tax purposes. The effective 
    tax rate was 28.5% (2017: 30.9%). 
 

Critical factors affecting results

The preparation of our Consolidated Financial Statements requires management to make estimates and judgements that affect the reported amount of assets and liabilities at the balance sheet date and the reported amount of income and expenses during the reporting period. Management evaluates its estimates and judgements on an ongoing basis. Management bases its estimates and judgements on historical experience and other factors believed to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions or conditions.

Estimates and judgements that are considered important to the portrayal of our financial condition including, where applicable, quantification of the effects of reasonably possible ranges of such estimates are set out in 'Critical Judgements and Accounting Estimates' in Note 1 to the Consolidated Financial Statements.

The rest of this section contains a summary of the results, and commentary thereon, by income statement line item for each segment.

Basis of results presentation

The segmental information in this Annual Report reflects the reporting structure in place at the reporting date in accordance with which the segmental information in Note 2 to the Consolidated Financial Statements has been presented.

The basis of presentation in this Annual Report has been changed, and the prior periods restated, to report our Jersey and Isle of Man branches in Corporate Centre rather than in Retail Banking as in previous years, as a result of their transfer from Santander UK plc to ANTS in December 2018 as part of the implementation of ring-fencing.

PROFIT BEFORE TAX BY SEGMENT

 
                                                         Corporate 
                                                                 &      Corporate 
                                               Retail   Commercial   & Investment  Corporate 
                                              Banking      Banking        Banking     Centre    Total 
2018                                             GBPm         GBPm           GBPm       GBPm     GBPm 
Net interest income                             3,126          403             69          5    3,603 
Non-interest income(1)                            638           82            272       (61)      931 
===========================================  ========  ===========  =============  =========  ======= 
Total operating income                          3,764          485            341       (56)    4,534 
===========================================  ========  ===========  =============  =========  ======= 
Operating expenses before 
 credit impairment losses, 
 provisions and charges                       (1,929)        (258)          (262)      (130)  (2,579) 
===========================================  ========  ===========  =============  =========  ======= 
Credit impairment (losses)/releases(2)          (124)         (23)           (14)          8    (153) 
Provisions for other liabilities 
 and (charges)/releases                         (230)         (14)            (8)        (5)    (257) 
===========================================  ========  ===========  =============  =========  ======= 
Total operating credit impairment 
 losses, provisions and (charges)/releases      (354)         (37)           (22)          3    (410) 
===========================================  ========  ===========  =============  =========  ======= 
Profit/(loss) before tax                        1,481          190             57      (183)    1,545 
===========================================  ========  ===========  =============  =========  ======= 
 
2017 
===========================================  ========  ===========  =============  =========  ======= 
Net interest income                             3,270          391             74         68    3,803 
Non-interest income(1)                            615           74            364         56    1,109 
===========================================  ========  ===========  =============  =========  ======= 
Total operating income                          3,885          465            438        124    4,912 
===========================================  ========  ===========  =============  =========  ======= 
Operating expenses before 
 credit impairment losses, 
 provisions and charges                       (1,856)        (223)          (304)      (116)  (2,499) 
===========================================  ========  ===========  =============  =========  ======= 
Credit impairment (losses)/releases              (36)         (13)          (174)         20    (203) 
Provisions for other liabilities 
 and (charges)/releases                         (342)         (55)           (11)         15    (393) 
===========================================  ========  ===========  =============  =========  ======= 
Total credit impairment losses, 
 provisions and (charges)/releases              (378)         (68)          (185)         35    (596) 
===========================================  ========  ===========  =============  =========  ======= 
Profit/(loss) before tax                        1,651          174           (51)         43    1,817 
===========================================  ========  ===========  =============  =========  ======= 
 
 
(1)  Comprised of Net fee and commission income and Net trading 
      and other income. 
(2)  Credit impairment losses for 2018 are calculated on an IFRS 
      9 basis and for 2017 on an IAS 39 basis. For more on this 
      change in methodology see the IFRS 9 accounting policy changes 
      in Note 1 and the IFRS 9 transition disclosures in Note 44 
      to the Consolidated Financial Statements. 
 

RETAIL BANKING

Retail Banking offers a wide range of products and financial services to individuals and small businesses through a network of branches and ATMs, as well as through telephony, digital and intermediary channels. Retail Banking includes business banking customers, small businesses with an annual turnover up to GBP6.5m, and Santander Consumer Finance, predominantly a vehicle finance business.

Summarised income statement

 
                                                          2018     2017 
                                                          GBPm     GBPm 
Net interest income                                      3,126    3,270 
Non-interest income(1)                                     638      615 
=====================================================  =======  ======= 
Total operating income                                   3,764    3,885 
=====================================================  =======  ======= 
Operating expenses before credit impairment losses, 
 provisions and charges                                (1,929)  (1,856) 
=====================================================  =======  ======= 
Credit impairment losses(2)                              (124)     (36) 
Provisions for other liabilities and charges             (230)    (342) 
=====================================================  =======  ======= 
Total operating credit impairment losses, provisions 
 and charges                                             (354)    (378) 
=====================================================  =======  ======= 
Profit before tax                                        1,481    1,651 
=====================================================  =======  ======= 
 
 
(1)  Comprised of Net fee and commission income and Net trading and other 
      income. 
(2)  Credit impairment losses for 2018 are calculated on an IFRS 9 basis 
      and for 2017 on an IAS 39 basis. For more on this change in methodology 
      see the IFRS 9 accounting policy changes in Note 1 and the IFRS 9 transition 
      disclosures in Note 44 to the Consolidated Financial Statements. 
 

2018 compared to 2017

Profit before tax decreased by GBP170m to GBP1,481m in 2018 (2017: GBP1,651m). By income statement line, the movements were:

 
-  Net interest income was down 4%, driven by pressure on new mortgage 
    lending margins and SVR attrition partially offset by management pricing 
    actions on customer deposits and strong mortgage lending volumes. 
-  Non-interest income was up 4%, due to stronger consumer finance income 
    partially offset by lower overdraft fees, reflecting regulatory changes. 
-  Operating expenses before credit impairment losses, provisions and charges 
    increased 4%, with higher regulatory, risk and control costs, strategic 
    investment in business transformation, digital enhancements and growth 
    initiatives. 
-  Credit impairment losses were up at GBP124m, due to lower releases in 
    mortgages and other unsecured lending portfolios. 
-  Provisions for other liabilities and charges were down at GBP230m, due 
    to GBP109m PPI conduct provision charges and GBP35m other conduct provision 
    charges relating to the sale of interest rate derivatives in 2017 which 
    were not repeated. We had provision charges in the fourth quarter of 
    2018 of GBP58m in relation to our consumer credit business operations 
    and GBP33m relating to historical probate and bereavement processes. 
 
    The remaining provision for PPI redress and related costs was GBP246m. 
    We made no additional PPI charges in the year, based on our recent claims 
    experience, and having considered the FCA's Consultation Paper 18/33 
    issued on 7 November 2018. We will continue to monitor our provision 
    levels, and take account of the impact of any further change in claims 
    received and FCA guidance. 
 
    The remaining provision for other conduct issues was GBP30m, which primarily 
    relates to the sale of interest rate derivatives, following an ongoing 
    review of the regulatory classification of customers potentially eligible 
    for redress. Following further analysis, management assessed the provision 
    requirements resulting in a release of GBP11m in the second quarter 
    of 2018. 
 
    In the fourth quarter of 2018 we were fined GBP32.8m by the FCA in relation 
    to an investigation into our historical probate and bereavement practices. 
    We acknowledged the findings of the FCA and apologised to the families 
    and beneficiaries of deceased customers affected by these failings. 
    We have completed a comprehensive tracing exercise and transferred the 
    majority of funds in deceased customers' accounts to their rightful 
    beneficiaries, with compensatory interest where appropriate. 
 
    In the fourth quarter of 2018 we made a GBP58m provision in relation 
    to our consumer credit business operations. This charge is management's 
    current best estimate as we continue to assess the scope of this issue. 
 

Customer balances

 
                                  2018    2017 
                                 GBPbn   GBPbn 
Mortgages                        158.0   154.7 
Business banking                   1.8     1.9 
Consumer (auto) finance            7.3     7.0 
Other unsecured lending            5.7     5.1 
==============================  ======  ====== 
Customer loans                   172.8   168.7 
==============================  ======  ====== 
 
  Current accounts(3)             68.4    67.5 
Savings(3)                        56.0    59.3 
Business banking accounts         11.9    11.2 
Other retail products(3)           5.8     5.8 
==============================  ======  ====== 
Customer deposits                142.1   143.8 
==============================  ======  ====== 
 
  Risk-weighted assets (RWAs)     46.2    44.1 
==============================  ======  ====== 
 
 
(3)  Balances for 'Savings' and 'Other retail products' have been restated 
      to reflect the transfer of the Crown Dependencies balances to Corporate 
      Centre and cahoot current account and savings balances from 'Other retail 
      products' to 'Current accounts' and 'Savings'. 
 

2018 compared to 2017

 
-  Mortgage lending increased GBP3.3bn, through a combination of well positioned 
    service and product pricing, as well as our ongoing focus on customer 
    retention. In 2018, mortgage gross lending was GBP28.8bn (2017: GBP25.5bn) 
    and consumer (auto) finance gross lending was GBP3.8bn (2017: GBP3.1bn). 
    Credit cards balances also increased GBP0.5bn with competitive pricing 
    strategy in late 2018. 
-  Customer deposits decreased, primarily due to a decline of GBP3.3bn 
    in savings balances, partially offset by a GBP0.9bn increase in current 
    account balances and a GBP0.7bn increase in business banking deposits. 
-  RWAs increased in line with customer loan growth. 
 

CORPORATE & COMMERCIAL BANKING

To better align reporting to the nature of the business segment following ring-fence transfers, Commercial Banking has been re-branded as Corporate & Commercial Banking. Corporate & Commercial Banking covers businesses with an annual turnover of GBP-6.5m to GBP500m. Corporate & Commercial Banking offers a wide range of products and financial services provided by relationship teams that are based in a network of regional CBCs and through telephony and digital channels.

Summarised income statement

 
                                                        2018   2017 
                                                        GBPm   GBPm 
=====================================================  =====  ===== 
Net interest income                                      403    391 
Non-interest income(1)                                    82     74 
=====================================================  =====  ===== 
Total operating income                                   485    465 
=====================================================  =====  ===== 
Operating expenses before credit impairment losses, 
 provisions and charges                                (258)  (223) 
=====================================================  =====  ===== 
Credit impairment losses(2)                             (23)   (13) 
Provisions for other liabilities and charges            (14)   (55) 
=====================================================  =====  ===== 
Total operating credit impairment losses, provisions 
 and charges                                            (37)   (68) 
=====================================================  =====  ===== 
Profit before tax                                        190    174 
=====================================================  =====  ===== 
 
 
(1)  Comprised of Net fee and commission income and Net trading and other 
      income. 
(2)  Credit impairment losses for 2018 are calculated on an IFRS 9 basis 
      and for 2017 on an IAS 39 basis. For more on this change in methodology 
      see the IFRS 9 accounting policy changes in Note 1 and the IFRS 9 transition 
      disclosures in Note 44 to the Consolidated Financial Statements. 
 

2018 compared to 2017

Profit before tax increased by GBP16m to GBP190m in 2018 (2017: GBP174m). By income statement line, the movements were:

 
-  Net interest income was up 3%, driven by improved liability margins. 
-  Non-interest income was up 11%, with growth in asset restructuring fees 
    up 27%, digital and payment fees up 22%, cash management up 13% and 
    international up 4%, partially offset by a decline in rates management 
    income. 
-  Operating expenses before credit impairment losses, provisions and charges 
    were up 16%, driven by higher regulatory costs, business transformation, 
    digital enhancements and expansion of our asset finance business. 
-  Credit impairment losses were up at GBP23m primarily due to lower releases, 
    partially offset by risk management initiatives. All portfolios continue 
    to perform well. 
-  Provisions for other liabilities and charges improved largely due to 
    a partial release in the second quarter of 2018 of a charge in respect 
    of a charge made in the second quarter of 2017 relating to the sale 
    of interest rate derivatives. 
 

Customer balances

 
                                                  2018    2017 
                                                 GBPbn   GBPbn 
Non-Commercial Real Estate trading businesses     11.5    11.5 
Commercial Real Estate(3)                          6.2     7.9 
==============================================  ======  ====== 
Customer loans                                    17.7    19.4 
==============================================  ======  ====== 
Customer deposits                                 17.6    17.8 
==============================================  ======  ====== 
RWAs                                              17.0    19.4 
==============================================  ======  ====== 
 
 
(3)  Excludes Commercial Real Estate loans totalling GBP0.2bn (2017: GBP0.2bn) 
      to small business customers that are managed by Business banking in 
      the Retail Banking business segment. 
 

2018 compared to 2017

 
-  Customer loans were down GBP1.7bn, largely due to ring-fence transfers 
    and a risk management initiative, as well as a GBP1.1bn managed reduction 
    in Commercial Real Estate lending, as well as customer repayments. 
    Alongside the ring-fence transfers and a risk management initiative, 
    we have continued our solid lending growth to non-Commercial Real Estate 
    trading businesses of GBP0.5bn, ahead of the market. 
-  Customer deposits were down GBP0.2bn, driven by management pricing actions 
    and working capital use by customers. 
-  RWAs decreased 12%, largely as a result of ring-fence implementation 
    and risk management initiatives, including significant risk transfer 
    (SRT) securitisations. These actions have positioned the bank prudently, 
    though they will have an economic impact in 2019. 
 

Corporate & investment banking

As part of a rebrand across the Banco Santander group, Global Corporate Banking (the UK segment of Santander Global Corporate Banking) has been branded as Corporate & Investment Banking (CIB). CIB services corporate clients with an annual turnover of GBP500m and above. CIB clients require specially tailored solutions and value-added services due to their size, complexity and sophistication. We provide these clients with products to manage currency fluctuations, protect against interest rate risk, and arrange capital markets finance and specialist trade finance solutions, as well as providing support to the rest of Santander UK's business segments.

Summarised income statement

 
                                                        2018   2017 
                                                        GBPm   GBPm 
Net interest income                                       69     74 
Non-interest income(1)                                   272    364 
=====================================================  =====  ===== 
Total operating income                                   341    438 
=====================================================  =====  ===== 
Operating expenses before credit impairment losses, 
 provisions and charges                                (262)  (304) 
=====================================================  =====  ===== 
Credit impairment losses(2)                             (14)  (174) 
Provisions for other liabilities and charges             (8)   (11) 
=====================================================  =====  ===== 
Total operating credit impairment losses, provisions 
 and charges                                            (22)  (185) 
=====================================================  =====  ===== 
Profit/(loss) before tax                                  57   (51) 
=====================================================  =====  ===== 
 
 
(1)  Comprised of Net fee and commission income and Net trading 
      and other income. 
(2)  Credit impairment losses for 2018 are calculated on an IFRS 
      9 basis and for 2017 on an IAS 39 basis. For more on this 
      change in methodology see the IFRS 9 accounting policy changes 
      in Note 1 and the IFRS 9 transition disclosures in Note 44 
      to the Consolidated Financial Statements 
 

2018 compared to 2017

As described in more detail below, and in Note 43 to the Consolidated Financial Statements, the financial results reflect the changes in our statutory perimeter that we made in the third quarter of 2018, following the ring-fence transfers to Banco Santander London Branch which principally impacted Corporate & Investment Banking. Prior periods have not been restated. Profit before tax increased by GBP108m to GBP57m in 2018 (2017: GBP51m loss). By income statement line, the movements were:

 
-  Operating income was down predominantly due to ring-fence transfers. 
-  We have continued our strategic investment in business transformation, 
    digital enhancements and growth initiatives in our core business areas. 
-  Credit impairment losses were down, due to charges for Carillion plc 
    in 2017. 
 

Customer balances

 
                    (1)2018        (1) 2017 
                      GBPbn          GBPbn 
Customer loans          4.6             6.0 
Customer deposits       4.8             4.5 
RWAs                    7.2            16.5 
==================  =======  ============== 
 

2018 compared to 2017

 
-  Customer loans decreased to GBP4.6bn, largely as a result of ring-fence 
    transfers and a risk management initiative. 
-  Customer deposits increased to GBP4.8bn, largely as a result of higher 
    instant access deposit balances. 
-  RWAs decreased 56% to GBP7.2bn largely as a result of ring-fence transfers 
    and a risk management initiative. Other assets and liabilities of GBP21.5bn 
    and GBP20.7bn, primarily relating to derivative contracts, were transferred 
    to Banco Santander London Branch in July 2018. RWAs attributable to 
    customer loans were GBP5.2bn (2017: GBP7.2bn). 
    These actions will result in significantly lower future profits for 
    this segment. 
 

CORPORATE CENTRE

Corporate Centre mainly includes the treasury, non-core corporate and legacy portfolios, including Crown Dependencies. Corporate Centre is also responsible for managing capital and funding, balance sheet composition, structure, pension and strategic liquidity risk. To enable a more targeted and strategically aligned apportionment of capital and other resources, revenues and costs incurred in Corporate Centre are allocated to the three business segments. The non-core corporate and legacy portfolios are being run-down and/or managed for value.

Summarised income statement

 
                                                        2018   2017 
                                                        GBPm   GBPm 
Net interest income                                        5     68 
Non-interest (expense)/income(1)                        (61)     56 
=====================================================  =====  ===== 
Total operating (expense)/income                        (56)    124 
=====================================================  =====  ===== 
Operating expenses before credit impairment losses, 
 provisions and charges                                (130)  (116) 
=====================================================  =====  ===== 
Credit impairment releases(2)                              8     20 
Provisions for other liabilities and charges             (5)     15 
=====================================================  =====  ===== 
Total operating credit impairment releases/(losses), 
 provisions and charges                                    3     35 
=====================================================  =====  ===== 
(Loss)/profit before tax                               (183)     43 
=====================================================  =====  ===== 
 
 
(1)  Comprised of Net fee and commission income and Net trading 
      and other income 
(2)  Credit impairment losses for 2018 are calculated on an IFRS 
      9 basis and for 2017 on an IAS 39 basis. For more on this 
      change in methodology see the IFRS 9 accounting policy changes 
      in Note 1 and the IFRS 9 transition disclosures in Note 44 
      to the Consolidated Financial Statements. 
 

2018 compared to 2017

Corporate Centre made a loss before tax of GBP183m in 2018 (2017: GBP43m profit). By income statement line, the movements were:

 
-  Net interest income was down largely due to the GBP39m accrued interest 
    release in the second quarter of 2017, which was not repeated this year, 
    and lower yields on non-core assets. 
-  Non-interest expense was up largely due to the GBP48m gain on sale of 
    Vocalink Holdings Limited shareholdings in the second quarter of 2017 
    and positive mark-to-market movements on asset portfolios in 2017, which 
    were not repeated this year. 
-  Operating expenses before credit impairment losses, provisions and charges 
    were up 12%, with lower regulatory and project costs relating to Banking 
    Reform of GBP38m (2017: GBP81m) offset by GBP40m of costs relating to 
    GMP equalisation. 
-  Credit impairment releases were down 60%, largely driven by our exit 
    strategy from non-core customer loans. 
-  Provisions for other liabilities and charges were up at GBP8m, largely 
    due to releases in 2017 which were not repeated this year. 
 

Customer balances

 
                                  2018    2017 
                                 GBPbn   GBPbn 
Customer loans(3)                  4.5     6.2 
- of which Social Housing          3.8     5.1 
- of which Crown Dependencies        -     0.3 
- of which non-core                0.7     0.8 
Customer deposits(3)               2.8     9.8 
- of which Crown Dependencies        -     6.4 
RWAs                               8.1     7.0 
==============================  ======  ====== 
 
 
(3)  Balances for 'Customer loans' and 'Customer deposits' have been restated 
      to reflect the transfer of Crown Dependencies from Retail Banking. 
 

2018 compared to 2017

 
-  Customer loans decreased GBP1.7bn, as we continue to implement our exit 
    strategy from non-core customer loans, predominantly our legacy Social 
    Housing portfolio. 
-  Customer deposits decreased to GBP2.8bn, largely due to the sale of 
    the Crown Dependencies to ANTS in December 2018. 
-  RWAs were higher at GBP8.1bn, due to increases in counterparty risk 
    with more concentrated exposures to Banco Santander London Branch, following 
    derivative business transfers as part of ring-fence implementation. 
    RWAs attributable to non-core customer loans amounted to GBP1.7bn (2017: 
    GBP1.0bn) following an increase in Social Housing risk-weights. 
-  Our structural hedge position has remained stable at cGBP89bn (2017: 
    cGBP80bn), with an average duration of c2.2 years (2017: c2.5 years). 
    The majority of new mortgage flows were left un-hedged. 
 

Balance sheet review

SUMMARISED CONSOLIDATED BALANCE SHEET

 
                                                                   2018     2017 
                                                                   GBPm     GBPm 
Assets 
Cash and balances at central banks                               19,747   32,771 
Financial assets at fair value through profit 
 or loss: 
-    Trading assets                                                   -   30,555 
-    Derivative financial instruments                             5,259   19,942 
     Other financial assets at fair value through 
-     profit or loss                                              5,617    2,096 
Financial assets at amortised cost: 
-    Loans and advances to customers(1)                         201,289  199,340 
-    Loans and advances to banks(1)                               2,799    3,463 
-    Reverse repurchase agreements - non trading(1)              21,127    2,614 
-    Other financial assets at amortised cost(2)                  7,229 
Financial assets at fair value through other comprehensive 
 income(2)                                                       13,302 
Financial investments(2)                                                  17,611 
Interest in other entities                                           88       73 
Property, plant and equipment                                     1,832    1,598 
Retirement benefit assets                                           842      449 
Tax, intangibles and other assets                                 4,241    4,253 
==============================================================  =======  ======= 
Total assets                                                    283,372  314,765 
==============================================================  =======  ======= 
Liabilities 
Financial liabilities at fair value through profit 
 or loss: 
-    Trading liabilities                                              -   31,109 
-    Derivative financial instruments                             1,369   17,613 
     Other financial liabilities at fair value through 
-     profit or loss                                              6,286    2,315 
Financial liabilities at amortised cost: 
-    Deposits by customers                                      178,090  183,648 
-    Deposits by banks(1)                                        17,221   12,708 
-    Repurchase agreements - non trading(1)                      10,910    1,076 
-    Debt securities in issue                                    46,692   42,633 
-    Subordinated liabilities                                     3,601    3,793 
Retirement benefit obligations                                      114      286 
Tax, other liabilities and provisions                             3,180    3,379 
==============================================================  =======  ======= 
Total liabilities                                               267,463  298,560 
==============================================================  =======  ======= 
Equity 
Total shareholders' equity                                       15,758   16,053 
Non-controlling interests                                           151      152 
==============================================================  =======  ======= 
Total equity                                                     15,909   16,205 
==============================================================  =======  ======= 
Total liabilities and equity                                    283,372  314,765 
==============================================================  =======  ======= 
 
 
(1)  From 1 January 2018, the non-trading repurchase agreements and non-trading 
      reverse repurchase agreements that are held at amortised cost are now 
      presented as separate lines in the balance sheet, as described in Note 
      1. Comparatives are re-presented accordingly. 
(2)  On adoption of IFRS 9, the Santander UK group split the 'financial investments' 
      balance sheet line item between 'other financial assets at amortised 
      cost' and 'financial assets at fair value through other comprehensive 
      income'. This approach aligns the balance sheet line items to the IFRS 
      9 accounting classifications and provides a clearer understanding of 
      our financial position. 
 

A more detailed Consolidated Balance Sheet is contained in the Consolidated Financial Statements.

2018 compared to 2017

As described in more detail below, and in Note 43 to the Consolidated Financial Statements, the balances at 31 December 2018 excluded assets and liabilities transferred outside of the Santander UK group as part of ring-fencing implementation.

Assets

Cash and balances at central banks

Cash and balances at central banks decreased by 40% to GBP19,747m at 31 December 2018 (2017: GBP32,771m) due to no balances being held with US Federal Reserve following the closure of the ANTS branch office in the US, and lower balances with the Bank of England, in accordance with our liquidity and funding plans. In addition, cash and balances at central banks decreased due to the sale of the business of the Jersey and Isle of Man branches of Santander UK plc to ANTS.

Trading assets

Trading assets decreased to GBPnil at 31 December 2018 (2017: GBP30,555m). This reflected the run-down or transfer of our trading business, including the transfer of our gilt-edged market making business to Banco Santander London Branch, as part of our transition to our ring-fenced model.

Derivative financial instruments - assets

Derivative assets decreased by 74% to GBP5,259m at 31 December 2018 (2017: GBP19,942m). This mainly related to the transfer of the prohibited part of our derivatives business with certain corporates and financial institutions to Banco Santander London Branch as part of the transition to our ring-fenced model.

Other financial assets at fair value through profit or loss

Other financial assets at fair value through profit or loss increased to GBP5,617m at 31 December 2018 (2017: GBP2,096m), due to the following:

 
-  On adoption of IFRS 9, certain financial investments and loans and advances 
    to customers, previously measured at amortised cost or available-for-sale 
    under IAS 39, were reclassified at fair value through profit or loss 
    (FVTPL), as they did not have solely payment of principal and interest 
    (SPPI) characteristics. These reclassifications were partially offset 
    by the Santander UK group electing to re-measure Social Housing loans 
    from FVTPL to amortised cost to reflect the hold to collect business 
    model. 
-  As part of the establishment of a credit protection vehicle in the year, 
    Santander UK acquired GBP2.5bn of credit linked notes (classified as 
    debt securities), which were measured at FVTPL. 
-  In addition, Santander UK elected to classify certain non-trading reverse 
    repurchase agreements totalling GBP2.2bn at FVTPL to minimise accounting 
    mismatches during our ring-fencing transition. 
 

Loans and advances to customers

Loans and advances to customers at amortised cost increased slightly to GBP201,289m at 31 December 2018 (2017: GBP199,340m). This was mainly due to:

 
-  Increases related to GBP3.3bn of lending growth in mortgages and GBP0.5bn 
    lending growth to non-CRE trading businesses, GBP0.8bn in lending to 
    other group entities and GBP1.0bn due to the re-classification of Social 
    Housing loans from FVTPL to amortised cost on adoption of IFRS 9. 
-  Decreases largely due to managed reductions of GBP1.1bn in CRE and GBP1.4bn 
    in non-core loans, as well as GBP1.4bn of ring-fence transfers. In September 
    2018, we also transferred GBP1.3bn of customer loans to Banco Santander 
    London Branch as part of a risk management initiative. 
 

Reverse repurchase agreements - non trading

Non trading reverse repurchase agreements increased to GBP21,127m at 31 December 2018 (2017: GBP2,614m), which reflected the revised classification of the majority of our permitted non trading reverse repurchase agreements at amortised cost, in line with our ring-fenced business model for managing these assets as part of our overall funding and liquidity plans.

Other financial assets at amortised cost

On adoption of IFRS 9, the Santander UK group split the 'financial investments' balance sheet line item between 'other financial assets at amortised cost' and 'financial assets at FVOCI. This aligned the balance sheet line items to the IFRS 9 accounting classifications and provides a clearer understanding of our financial position. At 1 January 2018, this resulted in GBP7,776m of other financial assets at amortised cost being re-classified from financial investments measured at amortised cost. When compared to 1 January 2018, the balance reduced slightly to GBP7,229m at 31 December 2018.

Financial assets at fair value through other comprehensive income

At 1 January 2018 and on adoption of IFRS 9, financial investments of GBP8,743m that were previously measured at available-for-sale under IAS 39 were re-classified at FVOCI. When compared to 1 January 2018, the balance increased to GBP13,302m at 31 December 2018 due to higher volumes of short-dated bonds within the eligible liquidity pool.

Retirement benefit assets

Retirement benefit assets increased by 88% to GBP842m at 31 December 2018 (2017: GBP449m). This was mainly due to actuarial gains in the year driven by rising corporate bond yields, partially offset by a higher assumed inflation rate, which when combined reduced the value placed on Scheme liabilities.

Liabilities

Trading liabilities

Trading liabilities decreased to GBPnil at 31 December 2018 (2017: GBP31,109m). This reflected the run-down or transfer of the majority of our trading business, including the transfer of our gilt-edged market making business to Banco Santander London Branch, as part of our transition to our ring-fenced model.

Derivative financial instruments - liabilities

Derivative liabilities decreased to GBP1,369m at 31 December 2018 (2017: GBP17,613m). This mainly related to the transfer of the prohibited part of our derivatives business with certain corporates and financial institutions to Banco Santander London Branch, as part of the transition to our ring-fenced model.

Other financial liabilities at fair value through profit or loss

Other financial liabilities at fair value through profit or loss increased to GBP6,286m at 31 December 2018 (2017: GBP2,315m), due to the classification of GBP1.7bn of non-trading repurchase agreements at FVTPL to minimise accounting mismatches during our ring-fencing transition, and also higher structured deposit balances following the establishment of a new credit protection vehicle in the year.

Deposits by customers

Deposits by customers at amortised cost decreased by 3% to GBP178,090m at 31 December 2018 (2017: GBP183,648m), with lower corporate deposits and management pricing actions driving a reduction in retail savings products. In addition, GBP4.8bn of customer deposits were transferred as part of the sale of the business of the Jersey and Isle of Man branches of Santander UK plc to ANTS. This was partially offset by a GBP0.9bn increase in personal current account balances.

Deposits by banks

Deposits by banks increased by 36% to GBP17,221m at 31 December 2018 (2017: GBP12,708m), driven by further drawdowns of the Term Funding Scheme with the Bank of England, and higher deposits held as collateral.

Repurchase agreements - non trading

Non trading repurchase agreements increased to GBP10,910m at 31 December 2018 (2017: GBP1,076m), which reflected the revised classification of the majority of our permitted non trading repurchase agreements at amortised cost, in line with our ring-fenced business model for managing these liabilities as part of our overall funding and liquidity plans.

Debt securities in issue

Debt securities in issue increased by 10% to GBP46,692m at 31 December 2018 (2017: GBP42,633m) reflecting the pre-funding of our 2019 requirements.

Retirement benefit obligations

Retirement benefit obligations decreased by 60% to GBP114m at 31 December 2018 (2017: GBP286m). This was principally due to actuarial gains in the year driven by widening credit spreads on the discount rate used to value scheme liabilities.

Equity

Total shareholders' equity

Total shareholders' equity decreased by 2% to GBP15,758m at 31 December 2018 (2017: GBP16,053m). Total comprehensive income in the period was offset by dividend payments, including GBP668m associated with ring-fencing transfers to Banco Santander London Branch. In addition, as part of a capital management exercise, Santander UK plc purchased and redeemed GBP290m of 6.475% Perpetual Capital securities.

Cash flows

SUMMARISED CONSOLIDATED CASH FLOW STATEMENT

 
                                               2018     2017 
                                               GBPm     GBPm 
Net cash flows from operating activities   (15,405)   23,976 
Net cash flows from investing activities    (3,682)      816 
Net cash flows from financing activities      2,730  (7,637) 
Change in cash and cash equivalents        (16,357)   17,155 
=========================================  ========  ======= 
 

A more detailed Consolidated Cash Flow Statement is contained in the Consolidated Financial Statements.

The major activities and transactions that affected cash flows during 2018 and 2017 were as follows:

In 2018, the net cash outflows from operating activities of GBP15,405m resulted from net cash outflows relating to trading and derivative assets and liabilities. The net cash outflows from investing activities of GBP3,682m mainly reflecting purchases of financial investments in the year as part of normal liquidity management. The net cash inflows from financing activities of GBP2,730m reflected the net inflows from debt securities following the pre-funding of our 2019 requirements. This was offset by payments of dividends on ordinary shares, preference shares, other equity instruments and non-controlling interests. Cash and cash equivalents decreased by GBP16,357m principally from the decrease in cash held at central banks.

In 2017, the net cash inflows from operating activities of GBP23,976m resulted from the increase in trading balances, increased customer lending and customer savings and deposits from other banks. The net cash inflows from investing activities of GBP816m mainly reflected sale and redemption of financial investments offset by purchases of property, plant and equipment and intangible assets. The net cash outflows from financing activities of GBP7,637m principally reflected the repayment of debt securities maturing in the year of GBP13,763 offset by new issues of debt securities of GBP6,645m, the payment of interim dividends on ordinary shares, preference shares, other equity instruments and non-controlling interests of GBP1,000m. Cash and cash equivalents increased by GBP17,155m principally from the increase in cash and balances at central banks, which is held as part of the liquidity pool. This increase was mainly due to a change in the mix of assets held for liquidity purposes as part of normal portfolio management activity.

2018 business development highlights

Retail Banking

 
-  We announced plans to reshape our branch network and close 140 branches 
    in response to changes in how customers are choosing to carry out their 
    banking. 
    Our future branch network, with c615 branches, will be made up of a 
    combination of larger branches offering improved community facilities 
    to support local businesses and customers, and smaller branches using 
    the latest technology to offer customers more convenient access to banking 
    services. Furthermore, in order to deliver a branch network for the 
    future, 100 branches will be refurbished over the next two years through 
    an investment of GBP55m. 
-  Our Wealth Management strategy continues to focus on expanding our multi-channel 
    proposition to make investments accessible for our customers. In the 
    second half of 2018 we launched the Digital Investment Advisor, offering 
    customers low cost online investments advice. This complements our growing 
    online platform, the Investment Hub, which now serves over 254,000 accounts 
    (up 12% from 2017), as well as our face-to-face advice services for 
    customers. 
-  We aim to help our customers manage their money and improve our customer 
    experience by providing real-time support in their channel of choice. 
    In November 2018 we launched the Santander ChatBot for our online banking 
    customers. It has been designed to support their questions and queries 
    using machine learning, giving instant answers to basic types of queries 
    often raised. 
-  SMEs have traditionally been underserved by banks in the UK, and we 
    aim to change this. In October 2018 we launched the 1I2I3 Business Current 
    Account alongside the 1I2I3 Business World for small businesses and 
    expanded our support by providing access to our branch network for account 
    holders. The 1I2I3 Business Current Account has been rated 'Outstanding' 
    by Business Moneyfacts since launch. 
-  We have successfully applied to be part of the Incentivised Switching 
    Scheme (branded Business Banking Switch), which covers eligible RBS 
    business customers (formerly known as customers of Williams & Glyn), 
    with an annual credit turnover of up to GBP25m. These customers will 
    be incentivised to switch their primary business current accounts and 
    loans to participating challenger banks, including Santander UK, when 
    the scheme launches on 25 February. Under the scheme, participating 
    banks will receive a one-off payment for each switching customer that 
    they attract. 
-  In April 2018, we launched 'Santander One Pay FX', a new blockchain-based 
    international payments service which enables our customers to have the 
    majority of their euro transfers complete on the same day. This was 
    part of a Banco Santander initiative for retail customers across UK, 
    Spain, Brazil and Poland. 
-  Throughout 2018, we have been making improvements to our mobile banking 
    app which resulted in our iOS rating improving to 4.8 in December 2018, 
    based on 181,000 reviews. 
-  We have made improvements to our mortgage offering throughout 2018, 
    including exclusive rates for First Time Buyers holding a Help to Buy 
    ISA, and our gifted deposit scheme promotion. We also added the ability 
    to make a single mortgage overpayment online at any time, offering customers 
    more control over their mortgage. 
 

Corporate & Commercial Banking

 
-  Our Growth Capital team continues to provide high growth SMEs with innovative 
    funding solutions to support investment, with over GBP21m of growth 
    capital and GBP101m of senior debt provided to 36 companies as part 
    of our Breakthrough programme. In 2018, we supported 478 companies who 
    benefited from international events focused on helping create international 
    connections and achieving their global ambitions. 
-  We are also building primacy banking customer relationships with a growing 
    number of international trade initiatives, which complements existing 
    services like the Santander Trade Club, which is part of the Trade Club 
    Alliance. The Alliance currently has 12 members, formed of international 
    banking groups, with 10 already offering global access to our customers 
    looking to find new trading partners. 
    We are developing these initiatives in collaboration with the Banco 
    Santander group and key strategic partners to leverage global expertise 
    and contacts to help our customers grow their businesses. 
-  We have established 3 trade corridors in 2018 to connect our UK customers, 
    helping UK businesses to establish the necessary contacts and local 
    support services to open up new markets and successfully grow trade 
    overseas. 
 

Corporate & Investment Banking

 
-  We have made progress in completing the roll out of our client management 
    service to all our customers, to simplify the client on-boarding process 
    and improve customer experience. 
 

Financial statements

Consolidated Income Statement

For the years ended 31 December

 
                                                         2018     2017 
                                               Notes     GBPm     GBPm 
=============================================  =====  =======  ======= 
Interest and similar income                        3    6,066    5,905 
Interest expense and similar charges               3  (2,463)  (2,102) 
=============================================  =====  =======  ======= 
Net interest income                                     3,603    3,803 
=============================================  =====  =======  ======= 
Fee and commission income                          4    1,170    1,222 
Fee and commission expense                         4    (421)    (415) 
=============================================  =====  =======  ======= 
Net fee and commission income                             749      807 
=============================================  =====  =======  ======= 
Net trading and other income                       5      182      302 
=============================================  =====  =======  ======= 
Total operating income                                  4,534    4,912 
=============================================  =====  =======  ======= 
Operating expenses before credit impairment 
 losses, provisions and charges                    6  (2,579)  (2,499) 
=============================================  =====  =======  ======= 
Credit impairment losses                           8    (153)    (203) 
Provisions for other liabilities and charges       8    (257)    (393) 
=============================================  =====  =======  ======= 
Total operating credit impairment losses, 
 provisions and charges                                 (410)    (596) 
=============================================  =====  =======  ======= 
Profit before tax                                       1,545    1,817 
Tax on profit                                      9    (441)    (561) 
=============================================  =====  =======  ======= 
Profit after tax                                        1,104    1,256 
=============================================  =====  =======  ======= 
 
Attributable to: 
Equity holders of the parent                            1,082    1,235 
Non-controlling interests                         35       22       21 
=============================================  =====  =======  ======= 
Profit after tax                                        1,104    1,256 
=============================================  =====  =======  ======= 
 

Consolidated Statement of Comprehensive Income

For the years ended 31 December

 
                                                         2018   2017 
                                                         GBPm   GBPm 
====================================================    =====  ===== 
Profit after tax                                        1,104  1,256 
======================================================  =====  ===== 
Other comprehensive income: 
Other comprehensive income that may be reclassified 
 to profit or loss subsequently: 
Available-for-sale securities: (1) 
 
  *    Change in fair value                                       80 
 
  *    Income statement transfers                               (54) 
 
  *    Taxation                                                  (6) 
======================================================  =====  ===== 
                                                                  20 
  ====================================================  =====  ===== 
Movement in fair value reserve (debt 
 instruments): (1) 
 
  *    Change in fair value                              (74) 
 
  *    Income statement transfers                          21 
 
  *    Taxation                                            13 
======================================================  =====  ===== 
                                                         (40) 
  ====================================================  =====  ===== 
Cash flow hedges: 
 
  *    Effective portion of changes in fair value         793  (238) 
 
  *    Income statement transfers                       (752)   (94) 
 
  *    Taxation                                          (13)     89 
======================================================  =====  ===== 
                                                           28  (243) 
  ====================================================  =====  ===== 
Currency translation on foreign operations                  -      - 
====================================================    =====  ===== 
Net other comprehensive income that may 
 be reclassified to profit or loss subsequently          (12)  (223) 
=====================================================   =====  ===== 
Other comprehensive income that will not 
 be reclassified to profit or loss subsequently: 
Pension remeasurement: 
 
  *    Change in fair value                               470  (103) 
 
  *    Taxation                                         (118)     26 
======================================================  =====  ===== 
                                                          352   (77) 
  ====================================================  =====  ===== 
Own credit adjustment: 
 
  *    Change in fair value                                84   (29) 
 
  *    Taxation                                          (21)      7 
======================================================  =====  ===== 
                                                           63   (22) 
  ====================================================  =====  ===== 
Net other comprehensive income that will 
 not be reclassified to profit or loss subsequently       415   (99) 
=====================================================   =====  ===== 
Total other comprehensive income net 
 of tax                                                   403  (322) 
======================================================  =====  ===== 
Total comprehensive income                              1,507    934 
======================================================  =====  ===== 
 
Attributable to: 
Equity holders of the parent                            1,486    913 
Non-controlling interests                                  21     21 
======================================================  =====  ===== 
Total comprehensive income                              1,507    934 
======================================================  =====  ===== 
 
 
(1)  Following the adoption of IFRS 9, a fair value reserve was introduced 
      to replace the available-for-sale reserve, as described in Note 1. 
 

Consolidated Balance Sheet

At 31 December

 
                                                         2018     2017 
                                               Notes     GBPm     GBPm 
============================================   =====  =======  ======= 
Assets 
Cash and balances at central banks                     19,747   32,771 
Financial assets at fair value through 
 profit or loss: 
-    Trading assets                               11        -   30,555 
-    Derivative financial instruments             12    5,259   19,942 
     Other financial assets at fair value 
-     through profit or loss                      13    5,617    2,096 
Financial assets at amortised cost: 
-    Loans and advances to customers(1)           14  201,289  199,340 
-    Loans and advances to banks(1)                     2,799    3,463 
     Reverse repurchase agreements - non 
-     trading(1)                                  17   21,127    2,614 
     Other financial assets at amortised 
-     cost(2)                                     18    7,229 
Financial assets at fair value through 
 other comprehensive income(2)                    19   13,302 
Financial investments(2)                          20            17,611 
Interests in other entities                       21       88       73 
Intangible assets                                 22    1,808    1,742 
Property, plant and equipment                           1,832    1,598 
Current tax assets                                 9      153        - 
Retirement benefit assets                         31      842      449 
Other assets                                            2,280    2,511 
============================================   =====  =======  ======= 
Total assets                                          283,372  314,765 
============================================   =====  =======  ======= 
Liabilities 
Financial liabilities at fair value 
 through profit or loss: 
-    Trading liabilities                          23        -   31,109 
-    Derivative financial instruments             12    1,369   17,613 
     Other financial liabilities at fair 
-     value through profit or loss                24    6,286    2,315 
Financial liabilities at amortised cost: 
-    Deposits by customers                        25  178,090  183,648 
-    Deposits by banks(1)                         26   17,221   12,708 
-    Repurchase agreements - non trading(1)       27   10,910    1,076 
-    Debt securities in issue                     28   46,692   42,633 
-    Subordinated liabilities                     29    3,601    3,793 
Other liabilities                                       2,448    2,730 
Provisions                                        30      509      558 
Current tax liabilities                            9        -        3 
Deferred tax liabilities                           9      223       88 
Retirement benefit obligations                    31      114      286 
============================================   =====  =======  ======= 
Total liabilities                                     267,463  298,560 
============================================   =====  =======  ======= 
Equity 
Share capital                                     33    3,119    3,119 
Share premium                                     33    5,620    5,620 
Other equity instruments                          34    1,991    2,281 
Retained earnings                                       4,744    4,732 
Other reserves                                            284      301 
============================================   =====  =======  ======= 
Total shareholders' equity                             15,758   16,053 
Non-controlling interests                         35      151      152 
============================================   =====  =======  ======= 
Total equity                                           15,909   16,205 
============================================   =====  =======  ======= 
Total liabilities and equity                          283,372  314,765 
============================================   =====  =======  ======= 
 
 
(1)  From 1 January 2018, the non-trading repurchase agreements and non-trading 
      reverse repurchase agreements that are held at amortised cost are now 
      presented as separate lines in the balance sheet, as described in Note 
      1. Comparatives are re-presented accordingly. 
(2)  On adoption of IFRS 9, the 'financial investments' balance sheet line 
      item was split between 'other financial assets at amortised cost' and 
      'financial assets at FVOCI'. This approach aligns the balance sheet 
      line items to the IFRS 9 accounting classifications and provides a clearer 
      understanding of our financial position. 
 

The accompanying Notes to the Financial Statements form an integral part of these Consolidated Financial Statements.

The Financial Statements were approved and authorised for issue by the Board on 26 February 2019 and signed on its behalf by:

 
Nathan Bostock           Antonio Roman 
Chief Executive Officer  Chief Financial Officer 
 

Company Registered Number: 2294747

Consolidated Cash Flow Statement

For the years ended 31 December

 
                                                                          2018       2017 
                                                              Notes       GBPm       GBPm 
===========================================================  ======  =========  ========= 
Cash flows from operating activities 
Profit after tax                                                         1,104      1,256 
 
Adjustments for: 
Non-cash items included in profit: 
 
  *    Depreciation and amortisation                                       375        354 
 
  *    Provisions for other liabilities and charges                        257        393 
 
  *    Impairment losses                                                   189        257 
 
  *    Corporation tax charge                                              441        561 
 
  *    Other non-cash items                                                238      (208) 
 
  *    Pension charge for defined benefit pension schemes                   79         32 
===========================================================  ======  =========  ========= 
                                                                         1,579      1,389 
Net change in operating assets and liabilities: 
 
  *    Cash and balances at central banks                                (255)       (25) 
 
  *    Trading assets                                                   24,528      (941) 
 
  *    Derivative assets                                                14,683      5,529 
 
  *    Other financial assets at fair value through profit 
       or loss                                                         (3,635)         25 
 
  *    Loans and advances to banks and customers                       (9,129)    (1,832) 
 
  *    Other assets                                                      (246)      (246) 
 
  *    Deposits by banks and customers                                     926     10,900 
 
  *    Derivative liabilities                                         (16,244)    (5,490) 
 
  *    Trading liabilities                                            (31,101)     15,017 
 
  *    Other financial liabilities at fair value through 
       profit or loss                                                    4,106        717 
 
  *    Debt securities in issue                                        (2,524)        132 
 
  *    Other liabilities                                                 (556)    (1,397) 
===========================================================  ======  =========  ========= 
                                                                      (19,447)     22,389 
Corporation taxes paid                                                   (391)      (484) 
Effects of exchange rate differences                                     1,750      (574) 
===========================================================  ======  =========  ========= 
Net cash flows from operating activities                              (15,405)     23,976 
===========================================================  ======  =========  ========= 
Cash flows from investing activities 
Investments in other entities                                    21       (66)          - 
Proceeds from disposal of subsidiaries(1)                                  348          - 
Purchase of property, plant and equipment 
 and intangible assets                                                   (696)      (542) 
Proceeds from sale of property, plant and 
 equipment and intangible assets                                            26         52 
Purchase of financial investments                                      (7,002)      (726) 
Proceeds from sale and redemption of financial 
 investments                                                             3,708      2,032 
===========================================================  ======  =========  ========= 
Net cash flows from investing activities                               (3,682)        816 
===========================================================  ======  =========  ========= 
Cash flows from financing activities 
Issue of AT1 Capital Securities                                  34          -        500 
Issuance costs of AT1 Capital Securities                                     -        (4) 
Issue of debt securities and subordinated 
 notes                                                                  10,642      6,645 
Issuance costs of debt securities and subordinated 
 notes                                                                    (23)       (15) 
Repayment of debt securities and subordinated 
 notes                                                                 (6,281)   (13,763) 
Repurchase of preference shares and other 
 equity instruments                                              34      (290)          - 
Dividends paid on ordinary shares                                10    (1,139)      (829) 
Dividends paid on preference shares and other 
 equity instruments                                                      (157)      (152) 
Dividends paid on non-controlling interests                               (22)       (19) 
===========================================================  ======  =========  ========= 
Net cash flows from financing activities                                 2,730    (7,637) 
===========================================================  ======  =========  ========= 
Change in cash and cash equivalents                                   (16,357)     17,155 
===========================================================  ======  =========  ========= 
Cash and cash equivalents at beginning of 
 the year                                                               42,226     25,705 
Effects of exchange rate changes on cash 
 and cash equivalents                                                      160      (634) 
===========================================================  ======  =========  ========= 
Cash and cash equivalents at the end of the 
 year                                                                   26,029     42,226 
===========================================================  ======  =========  ========= 
 
Cash and cash equivalents consist of: 
Cash and balances at central banks                                      19,747     32,771 
Less: regulatory minimum cash balances                                   (636)      (395) 
===========================================================  ======  =========  ========= 
                                                                        19,111     32,376 
===========================================================  ======  =========  ========= 
Net trading other cash equivalents                                           -      5,953 
Net non-trading other cash equivalents                                   6,918      3,897 
===========================================================  ======  =========  ========= 
Cash and cash equivalents at the end of the 
 year                                                                   26,029     42,226 
===========================================================  ======  =========  ========= 
 
 
(1)  In 2018, the Santander UK group sold a number of subsidiaries 
      for a cash consideration of GBP348m (2017: GBPnil). The carrying 
      value of the net assets disposed of was GBP348m (2017: GBPnil). 
 

Consolidated Statement of Changes in Equity

For the years ended 31 December

 
                                                                                           Other reserves                                            Non- 
                                                                             ------------------------------------------- 
                                                Share    Share        Other   Available-      Fair     Cash     Currency  Retained     Total  controlling     Total 
                                              capital  premium       equity  for-sale(1)  value(1)     flow  translation  earnings      GBPm    interests      GBPm 
                                                 GBPm     GBPm  instruments         GBPm      GBPm  hedging         GBPm      GBPm                   GBPm 
                                                                       GBPm                            GBPm 
At 31 December 
 2017                                           3,119    5,620        2,281           68                228            5     4,732    16,053          152    16,205 
Adoption of IFRS 
 9 (see Note 1)                                     -        -            -         (68)        63        -            -     (187)     (192)            -     (192) 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
At 1 January 
 2018                                           3,119    5,620        2,281            -        63      228            5     4,545    15,861          152    16,013 
Profit after 
 tax                                                -        -            -                      -        -            -     1,082     1,082           22     1,104 
Other comprehensive 
 income, net of 
 tax: 
 
  *    Fair value reserve (debt instruments)        -        -            -                   (40)        -            -         -      (40)            -      (40) 
 
  *    Cash flow hedges                             -        -            -                      -       28            -         -        28            -        28 
 
  *    Pension remeasurement                        -        -            -                      -        -            -       353       353          (1)       352 
 
  *    Own credit adjustment                        -        -            -                      -        -            -        63        63            -        63 
Total comprehensive 
 income                                             -        -            -                   (40)       28            -     1,498     1,486           21     1,507 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
Other                                               -        -            -                      -        -            -      (45)      (45)            -      (45) 
Repurchase of 
 other equity 
 instruments                                        -        -        (290)                      -        -            -         -     (290)            -     (290) 
Dividends on 
 ordinary shares                                    -        -            -                      -        -            -   (1,139)   (1,139)            -   (1,139) 
Dividends on 
 preference shares 
 and other equity 
 instruments                                        -        -            -                      -        -            -     (157)     (157)            -     (157) 
Dividends on 
 non-controlling 
 interests                                          -        -            -                      -        -            -         -         -         (22)      (22) 
Tax on other 
 equity instruments                                 -        -            -                      -        -            -        42        42            -        42 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
At 31 December 
 2018                                           3,119    5,620        1,991                     23      256            5     4,744    15,758          151    15,909 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
 
At 1 January 
 2017                                           3,119    5,620        1,785           48                471            5     4,255    15,303          150    15,453 
Profit after 
 tax                                                -        -            -            -                  -            -     1,235     1,235           21     1,256 
Other comprehensive 
 income, net of 
 tax: 
 
  *    Available-for-sale securities                -        -            -           20                  -            -         -        20            -        20 
 
  *    Cash flow hedges                             -        -            -            -              (243)            -         -     (243)            -     (243) 
 
  *    Pension remeasurement                        -        -            -            -                  -            -      (77)      (77)            -      (77) 
 
  *    Own credit adjustment                        -        -            -            -                  -            -      (22)      (22)            -      (22) 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
Total comprehensive 
 income                                             -        -            -           20              (243)            -     1,136       913           21       934 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
Issue of AT1 
 Capital Securities                                 -        -          496            -                  -            -         -       496            -       496 
Dividends on 
 ordinary shares                                    -        -            -            -                  -            -     (553)     (553)            -     (553) 
Dividends on 
 preference shares 
 and other equity 
 instruments                                        -        -            -            -                  -            -     (152)     (152)            -     (152) 
Dividends on 
 non-controlling 
 interests                                          -        -            -            -                  -            -         -         -         (19)      (19) 
Tax on other 
 equity instruments                                 -        -            -            -                  -            -        46        46            -        46 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
At 31 December 
 2017                                           3,119    5,620        2,281           68                228            5     4,732    16,053          152    16,205 
============================================  =======  =======  ===========  ===========  ========  =======  ===========  ========  ========  ===========  ======== 
 
 

1. ACCOUNTING policies

These financial statements are prepared for Santander UK plc (the Company) and the Santander UK plc group (the Santander UK group) under the UK Companies Act 2006. The principal activity of the Santander UK group is the provision of an extensive range of personal financial services, and a wide range of banking and financial services to personal, business and corporate customers. Santander UK plc is a public company, limited by shares and incorporated in England and Wales having a registered office at 2 Triton Square, Regent's Place, London, NW1 3AN, phone number 0870-607-6000. It is an operating company undertaking banking and financial services transactions.

Basis of preparation

These financial statements incorporate the financial statements of the Company and entities controlled by the Company (its subsidiaries) made up to 31 December each year. The Consolidated Financial Statements have been prepared on the going concern basis using the historical cost convention, except for financial assets and liabilities that have been measured at fair value. An assessment of the appropriateness of the adoption of the going concern basis of accounting is disclosed in the statement of going concern in the Directors' Report.

Compliance with International Financial Reporting Standards

The Santander UK group Consolidated Financial Statements have been prepared in accordance with IFRSs as issued by the IASB, including interpretations issued by the IFRS Interpretations Committee (IFRS IC) of the IASB (together IFRS). The Santander UK group has also complied with its legal obligation to comply with IFRSs as adopted by the European Union as there are no applicable differences between the two frameworks for the periods presented.

The Company financial statements have been prepared in accordance with IFRSs as adopted by the European Union and as applied in accordance with the provision of the UK Companies Act 2006. Disclosures required by IFRS 7 'Financial Instruments: Disclosure' relating to the nature and extent of risks arising from financial instruments, and IAS 1 'Presentation of Financial Statements' relating to objectives, policies and processes for managing capital, can be found in the Risk review. Those disclosures form an integral part of these financial statements.

Recent accounting developments

On 1 January 2018, the Santander UK group adopted IFRS 9 'Financial Instruments' (IFRS 9) and IFRS 15 'Revenue from Contracts with Customers' (IFRS 15). The new or revised accounting policies are set out below.

The impact of applying IFRS 9 is disclosed in Note 44. The accounting policy changes for IFRS 9, set out below, have been applied from 1 January 2018. Comparatives have not been restated. As a result of the change from IAS 39 to IFRS 9, some disclosures presented in respect of certain financial assets are not comparable because their classification may have changed between the two standards. This means that some IFRS 9 disclosures are not directly comparable and some disclosures that relate to information presented on an IAS 39 basis are no longer relevant in the current period. As explained in Note 44, the classification and measurement changes to financial assets that arose on adoption of IFRS 9 have been aligned to the presentation in the balance sheet. The Santander UK group decided to continue adopting IAS 39 hedge accounting and consequently there have been no changes to the hedge accounting policies and practices following the adoption of IFRS 9. However, additional hedge accounting disclosure requirements of IFRS 7 'Financial Instruments: Disclosures' (IFRS 7) have been included in these financial statements.

In addition, non-trading repurchase agreements and non-trading reverse repurchase agreements that are held at amortised cost are now presented as separate lines in the balance sheet. Previously, non-trading reverse repurchase agreements were included in 'Loans and advances to banks' and 'Loans and advances to customers', and non-trading repurchase agreements were included in 'Deposits by banks'. The new presentation, which is considered to be more relevant to an understanding of our financial position, was adopted with effect from 1 January 2018, and comparatives are re-presented accordingly. For the Santander UK group, the impact of this re-presentation on the balance sheet at 1 January 2017 was to decrease loans and advances to banks by GBP1,462m, increasing non trading reverse repurchase agreements by the same amount, and to decrease deposits by banks by GBP2,384m, increasing non trading repurchase agreements by the same amount. For the Company, the impact of this re-presentation on the balance sheet at 1 January 2017 was to decrease loans and advances to banks by GBP476m, increasing non trading reverse repurchase agreements by the same amount, and to decrease deposits by banks by GBP2,933m, and increase non trading repurchase agreements by the same amount.

The application of IFRS 15 had no material impact on the Santander UK group as there were no significant changes in the recognition of in-scope income. The accounting policy changes for IFRS 15 are set out in the Revenue recognition policy below.

Future accounting developments

At 31 December 2018, the Santander UK group has not yet adopted the following significant new or revised standards and interpretations, and amendments thereto, which have been issued but which are not yet effective for the Santander UK group:

 
-  IFRS 16 'Leases' (IFRS 16) - In January 2016, the IASB issued IFRS 16. 
    The standard is effective for annual periods beginning on or after 1 
    January 2019. IFRS 16 sets out the principles for the recognition, measurement, 
    presentation and disclosure of leases for both lessees and lessors. 
    For lessee accounting, IFRS 16 introduces a single lessee accounting 
    model and requires a lessee to recognise a right-of-use (ROU) asset 
    representing its right to use the underlying leased asset and a lease 
    liability representing its obligation to make lease payments for all 
    leases with a term of more than 12 months, unless the underlying asset 
    is of low value. For lessor accounting, IFRS 16 substantially carries 
    forward the lessor accounting requirements from the existing leasing 
    standard (IAS 17) and a lessor continues to classify its leases as operating 
    leases or finance leases and to account for those two types of leases 
    differently. 
 
    The Santander UK group has elected to apply the modified retrospective 
    approach whereby the ROU asset at the date of initial application is 
    measured at an amount equal to the lease liability. The ROU asset is 
    adjusted for any prepaid lease payments and incentives relating to the 
    relevant leases that were recognised on the balance sheet at 31 December 
    2018. It includes the estimated costs of restoring the underlying assets 
    to the condition required by the lease terms and conditions. 
 
    For the Santander UK group, the application of IFRS 16 at 1 January 
    2019 is expected to increase property, plant and equipment by GBP210m 
    (being the net increase in ROU assets referred to above), reduce other 
    assets by GBP12m, increase other liabilities by GBP181m from recognising 
    lease liabilities, and increase provisions by GBP17m. There is expected 
    to be no impact on shareholders' equity. For the Company, the application 
    of IFRS 16 is expected to increase property, plant and equipment by 
    GBP223m, reduce other assets by GBP12m, increase other liabilities by 
    GBP194m from recognising lease liabilities, and increase provisions 
    by GBP17m, with no impact on shareholders' equity. In arriving at the 
    estimated impact, as well as excluding leases whose terms end within 
    12 months, the Santander UK group applies a single discount rate to 
    a portfolio of leases with similar remaining lease terms. In addition 
    to the choice of transition approach, the determination of the discount 
    rate is the most significant area of judgement. The Santander UK group 
    applies an incremental borrowing rate (based on 3-month GBP LIBOR plus 
    a credit spread to reflect the cost of raising unsecured funding in 
    the wholesale markets) appropriate to the relevant remaining lease term. 
    The lease liabilities shown above differ from the amount of operating 
    lease commitments disclosed in Note 32 due to the effects of discounting 
    the lease liabilities and excluding short-term leases that are outside 
    the scope of IFRS 16. 
 
 
-  Amendment to IAS 12 'Income Taxes' (part of 'Annual Improvements to 
    IFRS Standards 2015-2017 Cycle') - In December 2017, as part of its 
    annual improvements project, the IASB issued an amendment to IAS 12 
    to clarify that the income tax consequences of dividends on financial 
    instruments classified as equity should be recognised according to where 
    the past transactions or events that generated distributable profits 
    were recognised. This means that, to the extent that profits from which 
    dividends on equity instruments were recognised in the income statement, 
    the income tax consequences would be similarly recognised in the same 
    statement. The amendment, which is applied retrospectively and is effective 
    for annual reporting periods beginning on or after 1 January 2019, is 
    awaiting EU endorsement at the time of approving these Consolidated 
    Financial Statements. The effects of the amendment are expected to lead 
    to a reduction in the effective tax rate where the tax relief on coupons 
    in respect of AT1 capital securities would be recognised in the income 
    statement rather than in equity. 
 

Comparative information

As required by US public company reporting requirements, these financial statements include two years of comparative information for the consolidated income statement, consolidated statement of comprehensive income, consolidated statement of changes in equity, consolidated statement of cash flows and related Notes.

Consolidation

a) Subsidiaries

The Consolidated Financial Statements incorporate the financial statements of the Company and entities (including structured entities) controlled by it and its subsidiaries. Control is achieved where the Company has (i) power over the investee; (ii) is exposed, or has rights, to variable returns from its involvement with the investee; and (iii) has the ability to use its power to affect its returns. The Company reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three elements of control listed above. When the Company has less than a majority of the voting rights of an investee, it has power over the investee when the voting rights are sufficient to give it the practical ability to direct the relevant activities of the investee unilaterally. The Company considers all relevant facts and circumstances in assessing whether or not the Company's voting rights in an investee are sufficient to give it power, including:

 
-  The size of the Company's holding of voting rights relative to the size 
    and dispersion of holdings of the other vote holders 
-  Potential voting rights held by the Company, other vote holders or other 
    parties 
-  Rights arising from other contractual arrangements 
-  Any additional facts and circumstances that indicate that the Company 
    has, or does not have, the current ability to direct the relevant activities 
    at the time that decisions need to be made, including voting patterns 
    at previous shareholders' meetings. 
 

Consolidation of a subsidiary begins when the Company obtains control over the subsidiary and ceases when the Company loses control of the subsidiary. Specifically, the results of a subsidiary acquired or disposed of during the year are included in the consolidated income statement and the consolidated statement of comprehensive income from the date the Company gains control until the date when the Company ceases to control the subsidiary. Inter-company transactions, balances and unrealised gains on transactions between Santander UK group companies are eliminated; unrealised losses are also eliminated unless the cost cannot be recovered.

The acquisition method of accounting is used to account for the acquisition of subsidiaries which meet the definition of a business. The cost of an acquisition is measured at the fair value of the assets given up, shares issued or liabilities undertaken at the date of acquisition. Acquisition-related costs are expensed as incurred. The excess of the cost of acquisition, as well as the fair value of any interest previously held, over the fair value of the Santander UK group's share of the identifiable net assets of the subsidiary at the date of acquisition is recorded as goodwill. When the Santander UK group loses control of a subsidiary, the profit or loss on disposal is calculated as the difference between (i) the aggregate of the fair value of the consideration received and the fair value of any retained interest and (ii) the previous carrying amount of the assets (including goodwill), less liabilities of the subsidiary and any non-controlling interests. Amounts previously recognised in other comprehensive income in relation to the subsidiary are accounted for (i.e. reclassified to profit or loss or transferred directly to retained earnings) in the same manner as would be required if the relevant assets or liabilities are disposed of. The fair value of any investment retained in a former subsidiary at the date when control is lost is regarded as the fair value on initial recognition for subsequent accounting under IFRS 9 or, when applicable, the costs on initial recognition of an investment in an associate or joint venture.

Business combinations between entities under common control (i.e. fellow subsidiaries of Banco Santander SA, the ultimate parent) are outside the scope of IFRS 3 - 'Business Combinations', and there is no other guidance for such transactions under IFRS. The Santander UK group elects to account for business combinations between entities under common control at their book values in the acquired entity by including the acquired entity's results from the date of the business combination and not restating comparatives. Reorganisations of entities within the Santander UK group are also accounted for at their book values.

Interests in subsidiaries are eliminated during the preparation of the Consolidated Financial Statements. Interests in subsidiaries in the Company unconsolidated financial statements are held at cost subject to impairment.

b) Joint ventures

Joint ventures are joint arrangements whereby the parties that have joint control of the arrangement have rights to its net assets. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require unanimous consent of the parties sharing control. Accounting policies of joint ventures have been aligned to the extent there are differences from the Santander UK group's policies. Investments in joint ventures are accounted for by the equity method of accounting and are initially recorded at cost and adjusted each year to reflect the Santander UK group's share of their post-acquisition results. When the Santander UK group's share of losses of a joint venture exceed its interest in that joint venture, the Santander UK group discontinues recognising its share of further losses. Further losses are recognised only to the extent that the Santander UK group has incurred legal or constructive obligations or made payments on behalf of the joint venture.

Foreign currency translation

Items included in the financial statements of each entity in the Santander UK group are measured using the currency that best reflects the economic substance of the underlying events and circumstances relevant to that entity (the functional currency). The Consolidated Financial Statements are presented in sterling, which is the functional currency of the Company.

Income statements and cash flows of foreign entities are translated into the Santander UK group's presentation currency at average exchange rates for the year and their balance sheets are translated at the exchange rates ruling on 31 December. Exchange differences on the translation of the net investment in foreign entities are recognised in other comprehensive income. When a foreign entity is sold, such exchange differences are recognised in the income statement as part of the gain or loss on sale.

Foreign currency transactions are translated into the functional currency of the entity involved at the exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement unless recognised in other comprehensive income in connection with a cash flow hedge. Non-monetary items denominated in a foreign currency measured at historical cost are not retranslated. Exchange rate differences arising on non-monetary items measured at fair value are recognised in the consolidated income statement except for differences arising on equity securities measured at FVOCI (2017: available-for-sale), which are recognised in other comprehensive income.

Revenue recognition

a) Interest income and expense

Interest and similar income comprises interest income on financial assets measured at amortised cost, investments in debt instruments measured at FVOCI (2017: available-for-sale) and interest income on hedging derivatives. Interest expense and similar charges comprises interest expense on financial liabilities measured at amortised cost, and interest expense on hedging derivatives. Interest income on financial assets measured at amortised cost, investments in debt instruments measured at FVOCI (2017: available-for-sale) and interest expense on financial liabilities other than those at fair value through profit or loss (FVTPL) is determined using the effective interest rate method.

The effective interest rate is the rate that discounts the estimated future cash payments or receipts over the expected life of the instrument or, when appropriate, a shorter period, to the gross carrying amount of the financial asset (i.e. its amortised cost before any impairment allowance) or to the amortised cost of a financial liability. When calculating the effective interest rate, the future cash flows are estimated after considering all the contractual terms of the instrument excluding expected credit losses. The calculation includes all amounts paid or received by the Santander UK group that are an integral part of the overall return, direct incremental transaction costs related to the acquisition, issue or disposal of the financial instrument and all other premiums or discounts.

Interest income is calculated by applying the effective interest rate to the gross carrying amount of financial assets, except for financial assets that have subsequently become credit-impaired (or 'stage 3'), for which interest revenue is calculated by applying the effective interest rate to their amortised cost (i.e. net of the ECL provision). For more information on stage allocations of credit risk exposures, see 'Significant increase in credit risk' in the 'Santander UK group level - credit risk management' section of the Risk Review.

b) Fee and commission income and expense

Fees and commissions that are not an integral part of the effective interest rate are recognised when the service is performed. Most fee and commission income is recognised at a point in time. Certain commitment, upfront and management fees are recognised over time but are not material. For retail and corporate products, fee and commission income consists principally of collection services fees, commission on foreign currencies, commission and other fees received from retailers for processing credit card transactions, fees received from other credit card issuers for providing cash advances for their customers through the Santander UK group's branch and ATM networks, annual fees payable by credit card holders and fees for non-banking financial products.

For insurance products, fee and commission income consists principally of commissions and profit share arising from the sale of building and contents insurance and life protection insurance. Commissions arising from the sale of buildings and contents insurance are recognised over the period of insurance cover, adjusted to take account of cancelled policies. Profit share income from the sale of buildings and contents insurance which is not subject to any adjustment is recognised when the profit share income is earned. Commissions and profit share arising from the sale of life protection insurance is subject to adjustment for cancellations of policies within 3 years from inception.

Fee and commission income which forms an integral part of the effective interest rate of a financial instrument (for example certain loan commitment fees) is recognised as an adjustment to the effective interest rate and recorded in 'Interest income'.

c) Dividend income

Except for equity securities classified as trading assets or financial assets held at fair value through profit or loss, described below, dividend income is recognised when the right to receive payment is established. This is the ex-dividend date for equity securities.

d) Net trading and other income

Net trading and other income includes all gains and losses from changes in the fair value of financial assets and liabilities held at fair value through profit or loss (comprising financial assets and liabilities held for trading, trading derivatives and other financial assets and liabilities at fair value through profit or loss), together with related interest income, expense, dividends and changes in fair value of any derivatives managed in conjunction with these assets and liabilities. Changes in fair value of derivatives in a fair value hedging relationship are also recognised in net trading and other income. Net trading and other income also includes income from operating lease assets, and profits and losses arising on the sales of property, plant and equipment and subsidiary undertakings.

Borrowing costs

Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, including computer software, which are assets that necessarily take a substantial period of time to develop for their intended use, are added to the cost of those assets, until the assets are substantially ready for their intended use. All other borrowing costs are recognised in profit or loss in the period in which they occur.

Pensions and other post-retirement benefits

a) Defined benefit schemes

A defined benefit scheme is a pension scheme that guarantees an amount of pension benefit to be provided, usually as a function of one or more factors such as age, years of service or compensation. Pension costs are charged to 'Administration expenses', within the line item 'Operating expenses before impairment losses, provisions and charges' with the net interest on the defined benefit asset or liability included within 'Net interest income' in the income statement. The asset or liability recognised in respect of defined benefit pension schemes is the present value of the defined benefit obligation at the balance sheet date, less the fair value of scheme assets. The defined benefit obligation is calculated annually by independent actuaries using the projected unit credit method. The assets of the schemes are measured at their fair values at the balance sheet date.

The present value of the defined benefit obligation is estimated by projecting forward the growth in current accrued pension benefits to reflect inflation and salary growth to the date of pension payment, then discounted to present value using the yield applicable to high-quality AA rated corporate bonds of the same currency and which have terms to maturity closest to the terms of the scheme liabilities, adjusted where necessary to match those terms. In determining the value of scheme liabilities, demographic and financial assumptions are made by management about life expectancy, inflation, discount rates, pension increases and earnings growth, based on past experience and future expectations. Financial assumptions are based on market conditions at the balance sheet date and can generally be derived objectively.

Demographic assumptions require a greater degree of estimation and judgement to be applied to externally derived data. Any surplus or deficit of scheme assets over liabilities is recognised in the balance sheet as an asset (surplus) or liability (deficit). An asset is only recognised to the extent that the surplus can be recovered through reduced contributions in the future or through refunds from the scheme. The income statement includes the net interest income/expense on the net defined benefit liability/asset, current service cost and any past service cost and gain or loss on settlement. Remeasurement of defined benefit pension schemes, including return on scheme assets (excludes amounts included in net interest), actuarial gains and losses (arising from changes in demographic assumptions, the impact of scheme experience and changes in financial assumptions) and the effect of the changes to the asset ceiling (if applicable), are recognised in other comprehensive income. Remeasurement recognised in other comprehensive income will not be reclassified to the income statement. Past-service costs are recognised as an expense in the income statement at the earlier of when the scheme amendment or curtailment occurs and when the related restructuring costs or termination benefits are recognised. Curtailments include the impact of significant reductions in the number of employees covered by a scheme, or amendments to the terms of the scheme so that a significant element of future service will no longer qualify for benefits or will qualify only for reduced benefits. Curtailment gains and losses on businesses that meet the definition of discontinued operations are included in profit or loss for the year from discontinued operations. Gains and losses on settlements are recognised when the settlement occurs.

b) Defined contribution plans

A defined contribution plan is a pension scheme under which the Santander UK group pays fixed contributions as they fall due into a separate entity (a fund). The pension paid to the member at retirement is based on the amount in the separate fund for each member. The Santander UK group has no legal or constructive obligations to pay further contributions into the fund to 'top up' benefits to a certain guaranteed level. The regular contributions constitute net periodic costs for the year in which they are due and are included in staff costs within Operating expenses in the income statement.

c) Post-retirement medical benefit plans

Post-retirement medical benefit liabilities are determined using the projected unit credit method, with actuarial valuations updated at each year-end. The expected benefit costs are accrued over the period of employment using an accounting methodology similar to that for the defined benefit pension scheme.

Share-based payments

The Santander UK group engages in cash-settled and equity-settled share-based payment transactions in respect of services received from certain of its employees. Shares of the Santander UK group's parent, Banco Santander SA are purchased in the open market by the Santander UK group (for the Employee Sharesave scheme) or are purchased by Banco Santander SA or another Banco Santander company (for awards granted under the Long-Term Incentive Plan and the Deferred Shares Bonus Plan) to satisfy share options or awards as they vest.

Options granted under the Employee Sharesave scheme are accounted for as cash-settled share-based payment transactions. Awards granted under the Long-Term Incentive Plan and Deferred Shares Bonus Plan are accounted for as equity-settled share-based payment transactions.

The fair value of the services received is measured by reference to the fair value of the shares or share options initially on the date of the grant for both the cash and equity settled share-based payments and then subsequently at each reporting date for the cash-settled share-based payments. The cost of the employee services received in respect of the shares or share options granted is recognised in the income statement in administration expenses over the period that the services are received i.e. the vesting period.

A liability equal to the portion of the services received is recognised at the fair value determined at each balance sheet date for cash-settled share-based payments. A liability equal to the amount to be reimbursed to Banco Santander SA is recognised at the fair value determined at the grant date for equity-settled share-based payments.

The fair value of the options granted under the Employee Sharesave scheme is determined using an option pricing model, which takes into account the exercise price of the option, the current share price, the risk free interest rate, the expected volatility of the Banco Santander SA share price over the life of the option and the dividend growth rate. The fair value of the awards granted for the Long-Term Incentive Plan was determined at the grant date using an option pricing model, which takes into account the share price at grant date, the risk free interest rate, the expected volatility of the Banco Santander SA share price over the life of the award and the dividend growth rate. Vesting conditions included in the terms of the grant are not taken into account in estimating fair value, except for those that include terms related to market conditions. Non-market vesting conditions are taken into account by adjusting the number of shares or share options included in the measurement of the cost of employee service so that, ultimately, the amount recognised in the income statement reflects the number of vested shares or share options. Where vesting conditions are related to market conditions, the charges for the services received are recognised regardless of whether or not the market-related vesting conditions are met, provided that the non-market vesting conditions are met.

Where an award has been modified, as a minimum, the expense of the original award continues to be recognised as if it had not been modified. Where the effect of a modification is to increase the fair value of an award or increase the number of equity instruments, the incremental fair value of the award or incremental fair value of the modification of the award is recognised in addition to the expense of the original grant, measured at the date of modification, over the modified vesting period.

Cancellations in the vesting period are treated as an acceleration of vesting, and recognised immediately for the amount that would otherwise have been recognised for services over the vesting period.

Goodwill and other intangible assets

Goodwill represents the excess of the cost of an acquisition, as well as the fair value of any interest previously held, over the fair value of the share of the identifiable net assets of the acquired subsidiary, associate, or business at the date of acquisition. Goodwill on the acquisition of subsidiaries and businesses is included in intangible assets. Goodwill on acquisitions of associates is included as part of investment in associates. Goodwill is tested for impairment at each balance sheet date, or more frequently when events or changes in circumstances dictate, and carried at cost less accumulated impairment losses. Gains and losses on the disposal of an entity or business include the carrying amount of goodwill relating to the entity or business sold.

Other intangible assets are recognised if they arise from contractual or other legal rights or if they are capable of being separated or divided from the Santander UK group and sold, transferred, licensed, rented or exchanged. The value of such intangible assets is amortised on a straight-line basis over their useful economic life of three to seven years. Other intangible assets are reviewed annually for impairment indicators and tested for impairment where indicators are present.

Software development costs are capitalised when they are direct costs associated with identifiable and unique software products that are expected to provide future economic benefits and the cost of those products can be measured reliably. These costs include payroll, materials, services and directly attributable overheads. Internally developed software meeting these criteria and externally purchased software are classified in intangible assets on the balance sheet and amortised on a straight-line basis over their useful life of three to seven years, unless the software is an integral part of the related computer hardware, in which case it is treated as property, plant and equipment as described below. Capitalisation of costs ceases when the software is capable of operating as intended. Costs of maintaining software are expensed as incurred.

Property, plant and equipment

Property, plant and equipment include owner-occupied properties (including leasehold properties), office fixtures and equipment and computer software. Property, plant and equipment are carried at cost less accumulated depreciation and accumulated impairment losses. A review for indications of impairment is carried out at each reporting date. Gains and losses on disposal are determined by reference to the carrying amount and are reported in net trading and other income. Repairs and renewals are charged to the income statement when the expenditure is incurred. Internally developed software meeting the criteria set out in 'Goodwill and other intangible assets' above and externally purchased software are classified in property, plant and equipment where the software is an integral part of the related computer hardware (for example operating system of a computer). Classes of property, plant and equipment are depreciated on a straight-line basis over their useful life, as follows:

 
Owner-occupied properties      Not exceeding 50 years 
Office fixtures and equipment  3 to 15 years 
Computer software              3 to 7 years 
=============================  ====================== 
 

Depreciation is not charged on freehold land and assets under construction.

Financial instruments

a) Initial recognition and measurement

Financial assets and liabilities are initially recognised when the Santander UK group becomes a party to the contractual terms of the instrument. The Santander UK group determines the classification of its financial assets and liabilities at initial recognition and measures a financial asset or financial liability at its fair value plus or minus, in the case of a financial asset or financial liability not at FVTPL, transaction costs that are incremental and directly attributable to the acquisition or issue of the financial asset or financial liability. Transaction costs of financial assets and financial liabilities carried at fair value through profit or loss are expensed in profit or loss. Immediately after initial recognition, an expected credit loss (ECL) allowance is recognised for financial assets measured at amortised cost and investments in debt instruments measured at FVOCI.

A regular way purchase is a purchase of a financial asset under a contract whose terms require delivery of the asset within the timeframe established generally by regulation or convention in the market place concerned. Regular way purchases of financial assets classified as loans and receivables, issues of equity or financial liabilities measured at amortised cost are recognised on settlement date; all other regular way purchases and issues are recognised on trade date.

b) Financial assets and liabilities

i) Classification and subsequent measurement

From 1 January 2018, the Santander UK group has applied IFRS 9 Financial Instruments and classifies its financial assets in the measurement categories of amortised cost, FVOCI and FVTPL.

Financial assets and financial liabilities are classified as FVTPL where there is a requirement to do so or where they are otherwise designated at FVTPL on initial recognition. Financial assets and financial liabilities which are required to be held at FVTPL include:

 
-  Financial assets and financial liabilities held for trading 
-  Debt instruments that do not have solely payments of principal and interest 
    (SPPI) characteristics. Otherwise, such instruments are measured at 
    amortised cost or FVOCI, and 
-  Equity instruments that have not been designated as held at FVOCI. 
 

Financial assets and financial liabilities are classified as held for trading if they are derivatives or if they are acquired or incurred principally for the purpose of selling or repurchasing in the near-term, or form part of a portfolio of financial instruments that are managed together and for which there is evidence of short-term profit taking.

In certain circumstances, other financial assets and financial liabilities are designated at FVTPL where this results in more relevant information. This may arise because it significantly reduces a measurement inconsistency that would otherwise arise from measuring assets or liabilities or recognising the gains or losses on them on a different basis, where the assets and liabilities are managed and their performance evaluated on a fair value basis or, in the case of financial liabilities, where it contains one or more embedded derivatives which are not closely related to the host contract.

The classification and measurement requirements for financial asset debt and equity instruments and financial liabilities are set out below.

a) Financial assets: debt instruments

Debt instruments are those instruments that meet the definition of a financial liability from the issuer's perspective, such as loans and government and corporate bonds. Classification and subsequent measurement of debt instruments depend on the Santander UK group's business model for managing the asset, and the cash flow characteristics of the asset.

Business model

The business model reflects how the Santander UK group manages the assets in order to generate cash flows and, specifically, whether the Santander UK group's objective is solely to collect the contractual cash flows from the assets or is to collect both the contractual cash flows and cash flows arising from the sale of the assets. If neither of these is applicable, such as where the financial assets are held for trading purposes, then the financial assets are classified as part of an 'other' business model and measured at FVTPL. Factors considered in determining the business model for a group of assets include past experience on how the cash flows for these assets were collected, how the assets' performance is evaluated and reported to key management personnel, and how risks are assessed and managed.

SPPI

Where the business model is to hold assets to collect contractual cash flows or to collect contractual cash flows and sell, the Santander UK group assesses whether the assets' cash flows represent SPPI. In making this assessment, the Santander UK group considers whether the contractual cash flows are consistent with a basic lending arrangement (i.e. interest includes only consideration for the time value of money, credit risk, other basic lending risks and a profit margin that is consistent with a basic lending arrangement). Where the contractual terms introduce exposure to risk or volatility that is inconsistent with a basic lending arrangement, the related asset is classified and measured at FVTPL.

Financial assets with embedded derivatives are considered in their entirety when determining whether their cash flows are SPPI.

Based on these factors, the Santander UK group classifies its debt instruments into one of the following measurement categories:

 
-  Amortised cost - Financial assets that are held for collection of contractual 
    cash flows where those cash flows represent SPPI, and that are not designated 
    at FVTPL, are measured at amortised cost. The carrying amount of these 
    assets is adjusted by any ECL recognised and measured as presented in 
    Note 14. Interest income from these financial assets is included in 
    'Interest and similar income' using the effective interest rate method. 
    When estimates of future cash flows are revised, the carrying amount 
    of the respective financial assets or financial liabilities is adjusted 
    to reflect the new estimate discounted using the original effective 
    interest rate. Any changes are recognised in the income statement. 
-  FVOCI - Financial assets that are held for collection of contractual 
    cash flows and for selling the assets, where the assets' cash flows 
    represent SPPI, and that are not designated at FVTPL, are measured at 
    FVOCI. Movements in the carrying amount are recognised in OCI, except 
    for the recognition of impairment gains or losses, interest revenue 
    and foreign exchange gains and losses on the instrument's amortised 
    cost which are recognised in profit or loss. When the financial asset 
    is derecognised, the cumulative gain or loss previously recognised in 
    OCI is reclassified from equity to profit or loss and recognised in 
    'Net trading and other income'. Interest income from these financial 
    assets is included in 'Interest and similar income' using the effective 
    interest rate method. 
-  FVTPL - Financial assets that do not meet the criteria for amortised 
    cost or FVOCI are measured at FVTPL. A gain or loss on a debt instrument 
    that is subsequently measured at FVTPL, including any debt instruments 
    designated at fair value, is recognised in profit or loss and presented 
    in the income statement in 'Net trading and other income' in the period 
    in which it arises. 
 

The Santander UK group reclassifies financial assets when and only when its business model for managing those assets changes. The reclassification takes place from the start of the first reporting period following the change. Such changes are expected to be very infrequent.

b) Financial assets: equity instruments

Equity instruments are instruments that meet the definition of equity from the issuer's perspective, being instruments that do not contain a contractual obligation to pay cash and that evidence a residual interest in the issuer's net assets. All equity investments are subsequently measured at FVTPL, except where management has elected, at initial recognition, to irrevocably designate an equity investment at FVOCI. When this election is used, fair value gains and losses are recognised in OCI and are not subsequently reclassified to profit or loss, including on disposal. ECLs (and reversal of ECLs) are not reported separately from other changes in fair value. Dividends, when representing a return on such investments, continue to be recognised in profit or loss as other income when the right to receive payments is established. Gains and losses on equity investments at FVTPL are included in the 'Net trading and other income' line in the income statement.

c) Financial liabilities

Financial liabilities are classified as subsequently measured at amortised cost, except for:

 
-  Financial liabilities at fair value through profit or loss: this classification 
    is applied to derivatives, financial liabilities held for trading and 
    other financial liabilities designated as such at initial recognition. 
    Gains or losses on financial liabilities designated at fair value through 
    profit or loss are presented partially in other comprehensive income 
    (the amount of change in the fair value of the financial liability that 
    is attributable to changes in the credit risk of that liability) and 
    partially in profit or loss (the remaining amount of change in the fair 
    value of the liability). 
-  Financial liabilities arising from the transfer of financial assets 
    which did not qualify for derecognition, whereby a financial liability 
    is recognised for the consideration received for the transfer. In subsequent 
    periods, the Santander UK group recognises any expense incurred on the 
    financial liability, and 
-  Financial guarantee contracts and loan commitments. 
 

Contracts involving the receipt of cash on which customers receive an index-linked return are accounted for as equity index-linked deposits. The principal products are Capital Guaranteed/Protected Products which give the customers a limited participation in the upside growth of an equity index. In the event the index falls in price, a cash principal element is guaranteed/protected. The equity index-linked deposits contain embedded derivatives. These embedded derivatives, in combination with the principal cash deposit element, are designed to replicate the investment performance profile tailored to the return agreed in the contracts with customers. The cash principal element is accounted for as deposits by customers at amortised cost. The embedded derivatives are separated from the host instrument and are separately accounted for as derivatives.

d) Sale and repurchase agreements (including stock borrowing and lending)

Securities sold subject to a commitment to repurchase them at a predetermined price (repos) under which substantially all the risks and rewards of ownership are retained by the Santander UK group remain on the balance sheet and a liability is recorded in respect of the consideration received. Securities purchased under commitments to resell (reverse repos) are not recognised on the balance sheet and the consideration paid is recorded as an asset. The difference between the sale and repurchase price is treated as trading income in the income statement, except where the repo is not treated as part of the trading book, in which case the difference is recorded in interest income or expense.

Securities lending and borrowing transactions are generally secured, with collateral in the form of securities or cash advanced or received. Securities lent or borrowed are not reflected on the balance sheet. Collateral in the form of cash received or advanced is recorded as a deposit or a loan. Collateral in the form of securities is not recognised.

e) Day One profit adjustments

The fair value of a financial instrument on initial recognition is generally its transaction price (that is, the fair value of the consideration given or received). However, sometimes the fair value will be based on other observable current market transactions in the same instrument, without modification or repackaging, or on a valuation technique whose variables include only data from observable markets, such as interest rate yield curves, option volatilities and currency rates. When such evidence exists, the Santander UK group recognises a trading gain or loss at inception (Day One gain or loss), being the difference between the transaction price and the fair value. When significant unobservable parameters are used, the entire Day One gain or loss is deferred and is recognised in the income statement over the life of the transaction until the transaction matures, is closed out, the valuation inputs become observable or an offsetting transaction is entered into.

ii) Impairment of debt instrument financial assets

The Santander UK group assesses on a forward-looking basis the ECL associated with its debt instrument assets carried at amortised cost and FVOCI and with the exposure arising from financial guarantee contracts and loan commitments. The Santander UK group recognises a loss allowance for such losses at each reporting date. The measurement of ECL reflects:

 
   An unbiased and probability-weighted amount that is determined by evaluating 
-   a range of possible outcomes 
-  The time value of money, and 
   Reasonable and supportable information that is available without undue 
    cost or effort at the reporting date about past events, current conditions 
-   and forecasts of future economic conditions. 
 

Grouping of instruments for losses measured on a collective basis

We typically group instruments and assess them for impairment collectively where they share risk characteristics (as described in Retail Banking - credit risk management in the Risk review) using one or more statistical models. Where we have used internal capital or similar models as the basis for our IFRS 9 models, this typically results in a large number of relatively small homogenous groups which are determined by the permutations of the underlying characteristics in the statistical models. We calculate separate collective provisions for instruments in Stages 1, 2 and 3 where the instrument is not individually assessed, as described below.

Individually assessed impairments (IAIs)

We assess significant Stage 3 cases individually. We do this for CIB and Corporate & Commercial Banking cases, but not for Business Banking cases in Retail Banking which we assess collectively. To calculate the estimated loss, we estimate the future cash flows under several scenarios each of which uses case-specific factors and circumstances. We then probability-weight the net present value of the cash flows under each scenario to arrive at a weighted average provision requirement. We update our assessment process every quarter and more frequently if there are changes in circumstances that might affect the scenarios, cash flows or probabilities we apply.

For more on how ECL is calculated, see the Credit risk section of the Risk review.

a) Write-off

For secured loans, a write-off is only made when all collection procedures have been exhausted and the security has been sold or from claiming on any mortgage indemnity guarantee or other insurance. In the corporate portfolio, there may be occasions where a write-off occurs for other reasons, such as following a consensual restructure or refinancing of the debt or where the debt is sold for strategic reasons into the secondary market at a value lower than its face value.

There is no threshold based on past due status beyond which all secured loans are written off as there can be significant variations in the time needed to enforce possession and sale of the security, especially due to the different legal frameworks that apply in different regions of the UK. For unsecured loans, a write-off is only made when all internal avenues of collecting the debt have been exhausted and the debt is passed over to external collection agencies. A past due threshold is applied to unsecured debt where accounts that are 180 days past due are written off unless there is a dispute awaiting resolution. Contact is made with customers with the aim to achieve a realistic and sustainable repayment arrangement. Litigation and/or enforcement of security is usually carried out only when the steps described above have been undertaken without success.

All write-offs are assessed / made on a case-by-case basis, taking account of the exposure at the date of write-off, after accounting for the value from any collateral or insurance held against the loan. The exception to this is in cases where fraud has occurred, where the exposure is written off once investigations have been completed and the probability of recovery is minimal. The time span between discovery and write-off will be short and may not result in an impairment loss allowance being raised. The write-off policy is regularly reviewed. Write-offs are charged against previously established loss allowances.

b) Recoveries

Recoveries of credit impairment losses are not included in the impairment loss allowance, but are taken to income and offset against credit impairment losses. Recoveries of credit impairment losses are classified in the income statement as 'Credit impairment losses'.

iii) Modifications of financial assets

The treatment of a renegotiation or modification of the contractual cash flows of a financial asset normally depends upon whether the renegotiation or modification is due to financial difficulties of the borrower or for other commercial reasons.

 
-  Contractual modifications due to financial difficulties of the borrower: 
    where Santander UK modifies the contractual conditions to enable the 
    borrower to fulfil their payment obligations, the asset is not derecognised. 
    The gross carrying amount of the financial asset is recalculated as 
    the present value of the renegotiated/modified contractual cash flows 
    that are discounted at the financial asset's original EIR and any gain 
    or loss arising from the modification is recognised in the income statement. 
-  Contractual modifications for other commercial reasons: such modifications 
    are treated as a new transaction resulting in derecognition of the original 
    financial asset, and the recognition of a 'new' financial asset. Any 
    difference between the carrying amount of the derecognised asset and 
    the fair value of the new asset is recognised in the income statement 
    as a gain or loss on derecognition. 
 

Any other contractual modifications, such as where a regulatory authority imposes a change in certain contractual terms or due to legal reasons, are assessed on a case-by-case basis to establish whether or not the financial asset should be derecognised.

iv) Derecognition other than on a modification

Financial assets are derecognised when the rights to receive cash flows have expired or the Santander UK group has transferred its contractual right to receive the cash flows from the assets and either: (1) substantially all the risks and rewards of ownership have been transferred; or (2) the Santander UK group has neither retained nor transferred substantially all of the risks and rewards, but has transferred control.

Financial liabilities are derecognised when extinguished, cancelled or expired.

c) Financial guarantee contracts and loan commitments

Financial guarantee contracts are contracts that require the issuer to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payments when due, in accordance with the terms of a debt instrument. Such financial guarantees are given to banks, financial institutions and others on behalf of customers to secure loans, overdrafts and other banking facilities.

Financial guarantee contracts are initially measured at fair value and subsequently measured at the higher of the amount of the loss allowance, and the premium received on initial recognition less income recognised in accordance with the principles of IFRS 15. Loan commitments are measured as the amount of the loss allowance. The Santander UK group has not provided any commitment to provide loans at a below-market interest rate, or that can be settled net in cash or by delivering or issuing another financial instrument.

For financial guarantee contracts and loan commitments, the loss allowance is recognised as a provision and charged to credit impairment losses in the income statement. The loss allowance in respect of revolving facilities is classified in loans and advances to customers to the extent of any drawn balances. The loss allowance in respect of undrawn amounts is classified in provisions. When amounts are drawn, any related loss allowance is transferred from provisions to loans and advances to customers.

Derivative financial instruments (derivatives)

Derivatives are contracts or agreements whose value is derived from one or more underlying indices or asset values inherent in the contract or agreement, which require no or little initial net investment and are settled at a future date. Transactions are undertaken in interest rate, cross currency, equity, residential property and other index-related swaps, forwards, caps, floors, swaptions, as well as credit default and total return swaps, equity index contracts and exchange traded interest rate futures, and equity index options.

Derivatives are held for risk management purposes. Derivatives are classified as held for trading unless they are designated as being in a hedge accounting relationship. The Santander UK group chooses to designate certain derivatives as in a hedging relationship if they meet specific criteria, as further described in 'Hedge accounting' below.

Derivatives are recognised initially (on the date on which a derivative contract is entered into), and are subsequently remeasured, at their fair value. Fair values of exchange-traded derivatives are obtained from quoted market prices. Fair values of over-the-counter derivatives are estimated using valuation techniques, including discounted cash flow and option pricing models.

Certain derivatives may be embedded in hybrid contracts, such as the conversion option in a convertible bond. If the hybrid contract contains a host that is a financial asset, then the Santander UK group assesses the entire contract as described in the financial asset section above for classification and measurement purposes. Otherwise, embedded derivatives are treated as separate derivatives when their economic characteristics and risks are not closely related to those of the host contract; the terms of the embedded derivative would meet the definition of a stand-alone derivative if they were contained in a separate contract; and the combined contract is not held for trading or designated at fair value. These embedded derivatives are measured at fair value with changes in fair value recognised in the income statement.

Contracts containing embedded derivatives are not subsequently reassessed for separation unless either there has been a change in the terms of the contract which significantly modifies the cash flows (in which case the contract is reassessed at the time of modification) or the contract has been reclassified (in which case the contract is reassessed at the time of reclassification).

All derivatives are carried as assets when their fair value is positive and as liabilities when their fair value is negative, except where netting is permitted. The method of recognising fair value gains and losses depends on whether derivatives are held for trading or are designated as hedging instruments and, if the latter, the nature of the risks being hedged. Gains and losses from changes in the fair value of derivatives held for trading are recognised in the income statement, and included within net trading and other income.

Offsetting financial assets and liabilities

Financial assets and liabilities including derivatives are offset and the net amount reported in the balance sheet when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously. The Santander UK group is party to a number of arrangements, including master netting arrangements under industry standard agreements which facilitate netting of transactions in jurisdictions where netting agreements are recognised and have legal force. The netting arrangements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis.

Hedge accounting

The Santander UK group applies hedge accounting to represent, to the maximum possible extent permitted under accounting standards, the economic effects of its risk management strategies. Derivatives are used to hedge exposures to interest rates, exchange rates and certain indices such as retail price indices.

At the time a financial instrument is designated as a hedge (i.e. at the inception of the hedge), the Santander UK group formally documents the relationship between the hedging instrument(s) and hedged item(s), its risk management objective and strategy for undertaking the hedge. The documentation includes the identification of each hedging instrument and respective hedged item, the nature of the risk being hedged (including the benchmark interest rate being hedged in a hedge of interest rate risk) and how the hedging instrument's effectiveness in offsetting the exposure to changes in the hedged item's fair value attributable to the hedged risk is to be assessed. Accordingly, the Santander UK group formally assesses, both at the inception of the hedge and on an ongoing basis, whether the hedging derivatives have been and will be highly effective in offsetting changes in the fair value attributable to the hedged risk during the period that the hedge is designated. A hedge is normally regarded as highly effective if, at inception and throughout its life, the Santander UK group can expect, and actual results indicate, that changes in the fair value or cash flow of the hedged items are effectively offset by changes in the fair value or cash flow of the hedging instrument. If at any point it is concluded that it is no longer highly effective in achieving its documented objective, hedge accounting is discontinued.

Where derivatives are held for risk management purposes, and when transactions meet the required criteria for documentation and hedge effectiveness, the derivatives may be designated as either: (i) hedges of the change in fair value of recognised assets or liabilities or firm commitments (fair value hedges); (ii) hedges of the variability in highly probable future cash flows attributable to a recognised asset or liability, or a forecast transaction (cash flow hedges); or (iii) a hedge of a net investment in a foreign operation (net investment hedges). The Santander UK group applies fair value and cash flow hedge accounting, but not hedging of a net investment in a foreign operation.

a) Fair value hedge accounting

Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the income statement, together with the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk. Where the hedged item is measured at amortised cost, the fair value changes due to the hedged risk adjust the carrying amount of the hedged asset or liability. Changes in the fair value of portfolio hedged items are presented separately in the consolidated balance sheet in macro hedge of interest rate risk and recognised in the income statement within net trading and other income. If the hedge no longer meets the criteria for hedge accounting, changes in the fair value of the hedged item attributable to the hedged risk are no longer recognised in the income statement. For fair value hedges of interest rate risk, the cumulative adjustment that has been made to the carrying amount of the hedged item is amortised to the income statement using the effective interest method over the period to maturity. For portfolio hedged items, the cumulative adjustment is amortised to the income statement using the straight line method over the period to maturity.

b) Cash flow hedge accounting

The effective portion of changes in the fair value of qualifying cash flow hedges is recognised in other comprehensive income in the cash flow hedging reserve. The gain or loss relating to the ineffective portion is recognised immediately in the income statement. Amounts accumulated in equity are reclassified to the income statement in the periods in which the hedged item affects profit or loss. When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time remains in equity and is recognised in the income statement when the forecast transaction is ultimately recognised in the income statement. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately transferred to the income statement. The Santander UK group is exposed to cash flow interest rate risk on its floating rate assets and foreign currency risk on its fixed rate debt issuances denominated in foreign currency. Cash flow hedging is used to hedge the variability in cash flows arising from both these risks.

Securitisation transactions

The Santander UK group has entered into arrangements where undertakings have issued mortgage-backed and other asset-backed securities or have entered into funding arrangements with lenders in order to finance specific loans and advances to customers. As the Santander UK group has retained substantially all the risks and rewards of the underlying assets, such financial instruments continue to be recognised on the balance sheet, and a liability recognised for the proceeds of the funding transaction.

Impairment of non-financial assets

At each balance sheet date, or more frequently when events or changes in circumstances dictate, property plant and equipment (including operating lease assets) and intangible assets (including goodwill) are assessed for indicators of impairment. If indications are present, these assets are subject to an impairment review. The impairment review comprises a comparison of the carrying amount of the asset or cash generating unit with its recoverable amount: the higher of the asset's or cash-generating unit's fair value less costs to sell and its value in use. The cash-generating unit represents the lowest level at which non-financial assets including goodwill is monitored for internal management purposes and is not larger than an operating segment.

The fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Value in use is calculated by discounting management's expected future cash flows obtainable as a result of the asset's continued use, including those resulting from its ultimate disposal, at a market based discount rate on a pre-tax basis. The recoverable amounts of goodwill have been based on value in use calculations.

The carrying values of property, plant and equipment, goodwill and other intangible assets are written down by the amount of any impairment and the loss is recognised in the income statement in the period in which it occurs. A previously recognised impairment loss relating to property, plant and equipment may be reversed in part or in full when a change in circumstances leads to a change in the estimates used to determine the property, plant and equipment's recoverable amount. The carrying amount of the property, plant and equipment will only be increased up to the amount that would have been had the original impairment not been recognised. Impairment losses on goodwill are not reversed. For conducting goodwill impairment reviews, cash generating units are the lowest level at which management monitors the return on investment on assets.

Leases

a) The Santander UK group as lessor

Operating lease assets are recorded at cost and depreciated over the life of the asset after taking into account anticipated residual value. Operating lease rental income and depreciation is recognised on a straight-line basis over the life of the asset. Amounts due from lessees under finance leases and hire purchase contracts are recorded as receivables at the amount of the Santander UK group's net investment in the leases. Finance lease income is allocated to accounting periods so as to reflect a constant periodic rate of return on the Santander UK group's net investment outstanding in respect of the leases and hire purchase contracts. A provision is recognised to reflect a reduction in any anticipated unguaranteed RV. A provision is also recognised for voluntary termination of the contract by the customer, where appropriate.

b) The Santander UK group as lessee

The Santander UK group enters into operating leases for the rental of equipment or real estate. Payments made under such leases are charged to the income statement on a straight-line basis over the period of the lease. When an operating lease is terminated before the lease period has expired, any payment to be made to the lessor by way of penalty is recognised as an expense in the period in which termination takes place.

If the lease agreement transfers the risk and rewards of the asset, the lease is recorded as a finance lease and the related asset is capitalised. At inception, the asset is recorded at the lower of the present value of the minimum lease payments or fair value and depreciated over the lower of the estimated useful life and the life of the lease. The corresponding rental obligations are recorded as borrowings. The aggregate benefit of incentives, if any, is recognised as a reduction of rental expense over the lease term on a straight-line basis.

Income taxes, including deferred taxes

The tax expense represents the sum of the income tax currently payable and deferred income tax.

Income tax payable on profits, based on the applicable tax law in each jurisdiction, is recognised as an expense in the period in which profits arise. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. The liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the balance sheet date. Current taxes associated with the repurchase of equity instruments are reported directly in equity.

A current tax liability for the current or prior period is measured at the amount expected to be paid to the tax authorities. Where the amount of the final tax liability is uncertain or where a position is challenged by a taxation authority, the liability recognised is the most likely outcome. Where a most likely outcome cannot be determined, a weighted average basis is applied.

Deferred income tax is the tax expected to be payable or recoverable on income tax losses available to carry forward and on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts in the Consolidated Financial Statements and is accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which the assets may be utilised as they reverse. Such deferred tax liabilities are not recognised if the temporary difference arises from the initial recognition of goodwill. Deferred tax assets and liabilities are not recognised from the initial recognition of other assets (other than in a business combination) and liabilities in a transaction that affects neither the taxable profit nor the accounting profit.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised based on rates enacted or substantively enacted at the balance sheet date. Deferred tax is charged or credited in the income statement, except when it relates to items recognised in other comprehensive income or directly in equity, in which case the deferred tax is also recognised in other comprehensive income or directly in equity. Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries except where the Santander UK group is able to control reversal of the temporary difference and it is probable that it will not reverse in the foreseeable future. The Santander UK group reviews the carrying amount of deferred tax assets at each balance sheet date and reduces it to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax relating to actuarial gains and losses on defined benefits is recognised in other comprehensive income. Deferred tax relating to fair value re-measurements of financial instruments accounted for at FVOCI and cash flow hedging instruments is charged or credited directly to other comprehensive income and is subsequently recognised in the income statement when the deferred fair value gain or loss is recognised in the income statement.

Deferred and current tax assets and liabilities are only offset when they arise in the same tax reporting group and where there is both the legal right and the intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Cash and cash equivalents

For the purposes of the cash flow statement, cash and cash equivalents comprise balances with less than three months maturity from the date of acquisition, including cash and non-restricted balances with central banks, treasury bills and other eligible bills, loans and advances to banks and short-term investments in securities.

Balances with central banks represent amounts held at the Bank of England and, at 31 December 2017, the US Federal Reserve as part of the Santander UK group's liquidity management activities. In addition, it includes certain minimum cash balances held for regulatory purposes required to be maintained with the Bank of England.

Provisions

Provisions are recognised for present obligations arising as consequences of past events where it is more likely than not that a transfer of economic benefits will be necessary to settle the obligation, and it can be reliably estimated.

Conduct provisions are made for the estimated cost of making redress payments with respect to the past sales of products, based on conclusions regarding the number of claims that will be received, including the number of those that will be upheld, the estimated average settlement per case and other related costs. Provision is made for the anticipated cost of restructuring, including redundancy costs, when an obligation exists. An obligation exists when the Santander UK group has a detailed formal plan for restructuring a business, has raised valid expectations in those affected by the restructuring, and has started to implement the plan or announce its main features.

When a leasehold property ceases to be used in the business, provision is made where the unavoidable costs of the future obligations relating to the lease are expected to exceed anticipated rental income. The net costs are discounted using market rates of interest to reflect the long-term nature of the cash flows.

Provisions include amounts in respect of irrevocable loan commitments. The provision is the present value of the difference between the contractual cash flows based on the expected drawdowns and the cash flows that the Santander UK group expects to receive.

Contingent liabilities are possible obligations whose existence will be confirmed only by certain future events or present obligations where the transfer of economic benefit is uncertain or cannot be reliably measured. Contingent liabilities are not recognised but are disclosed unless they are remote.

Share capital

a) Share issue costs

Incremental external costs directly attributable to the issue of new shares are deducted from equity net of related income taxes.

b) Dividends

Dividends on ordinary shares are recognised in equity in the period in which the right to receive payment is established.

Accounting policies relating to comparatives - IAS 39

On 1 January 2018, Santander UK group adopted IFRS 9, which replaced IAS 39. In accordance with the transition requirements of IFRS 9, comparatives were not restated. The accounting policies applied in accordance with IAS 39 for periods before the adoption of IFRS 9 are set out below:

Financial assets and liabilities - IAS 39

Financial assets and liabilities are initially recognised when the Santander UK group becomes a party to the contractual terms of the instrument. The Santander UK group determines the classification of its financial assets and liabilities at initial recognition. Financial assets are classified as financial assets at fair value through profit or loss, loans and receivables, available-for-sale financial assets and held-to-maturity investments. Financial assets that are classified at fair value through profit or loss, which have not been designated as such or are not accounted for as derivatives, or assets classified as available-for-sale, may subsequently in rare circumstances, be reclassified from the fair value through profit or loss category to the loans and receivables, available-for-sale or held-to-maturity categories. Financial liabilities are classified as fair value through profit or loss if they are either held for trading or otherwise designated at fair value through profit or loss on initial recognition.

a) Financial assets and liabilities at fair value through profit or loss

Financial assets and financial liabilities are classified as FVTPL if they are either held for trading or otherwise designated at FVTPL on initial recognition. Financial assets and financial liabilities are classified as held for trading if they are derivatives or if they are acquired or incurred principally for the purpose of selling or repurchasing in the near-term, or form part of a portfolio of financial instruments that are managed together and for which there is evidence of short-term profit taking. In certain circumstances, financial assets and financial liabilities other than those that are held for trading are designated at FVTPL where this results in more relevant information because it significantly reduces a measurement inconsistency that would otherwise arise from measuring assets or liabilities or recognising the gains or losses on them on a different basis, where the assets or liabilities are managed and their performance evaluated on a fair value basis, or where a financial asset or financial liability contains one or more embedded derivatives which are not closely related to the host contract.

Financial assets and financial liabilities classified as FVTPL are initially recognised at fair value and transaction costs are taken directly to the income statement. Gains and losses arising from changes in fair value are included directly in the income statement except for gains and losses on financial liabilities designated at FVTPL relating to own credit which are presented in other comprehensive income.

Derivative financial instruments, trading assets and liabilities and financial assets and liabilities designated at fair value are classified as FVTPL.

b) Loans and receivables

Loans and receivables are non-derivative financial assets with fixed or determinable payments, that are not quoted in an active market and which are not classified as available-for-sale or FVTPL. They arise when the Santander UK group provides money or services directly to a customer with no intention of trading the loan. Loans and receivables are initially recognised at fair value including direct and incremental transaction costs. They are subsequently valued at amortised cost, using the effective interest method. Loans and receivables consist of loans and advances to banks, loans and advances to customers, and loans and receivables securities.

c) Available-for-sale financial assets

Available-for-sale financial assets are non-derivative financial assets that are designated as available-for-sale and are not categorised into any of the other categories described. They are initially recognised at fair value including direct and incremental transaction costs, and subsequently held at fair value. Gains and losses arising from changes in fair value are recognised in other comprehensive income until sale or until determined to be impaired when the cumulative gain or loss or impairment losses are transferred to the income statement. Where the financial asset is interest-bearing, interest is determined using the effective interest method. Income on investments in equity shares, debt instruments and other similar interests is recognised in the income statement as and when dividends are declared and interest is accrued. Impairment losses and foreign exchange translation differences on monetary items are recognised in the income statement.

d) Held-to-maturity investments

Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturities that the Santander UK group's management has the positive intention and ability to hold to maturity other than those that meet the definition of loans and receivables or that the Santander UK group designates upon initial recognition as at fair value through profit or loss, or available-for-sale. They are initially recognised at fair value including direct and incremental transaction costs and measured subsequently at amortised cost, using the effective interest method, less any provision for impairment. A sale or reclassification of a more than insignificant amount of held-to-maturity investments would result in the reclassification of all held-to-maturity investments to available-for-sale financial assets.

Impairment of financial assets - IAS 39

At each balance sheet date, the Santander UK group assesses whether there is objective evidence that a financial asset or group of financial assets is impaired. A financial asset or a group of financial assets is impaired and impairment losses are incurred only if there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset (a loss event) and that loss event (or events) has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. In the case of equity investments classified as available-for-sale, a significant or prolonged decline in the fair value of the security below its cost is considered an indicator that the assets are impaired.

a) Assets carried at amortised cost

For loans and advances, loans and receivables securities and held-to-maturity investments, the amount of the loss is measured as the difference between the asset's carrying amount and the present value of estimated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset's original effective interest rate. The carrying amount of the asset is reduced and the amount of the loss is recognised in profit or loss. If a loan or held-to-maturity investment has a variable interest rate, the discount rate for measuring any impairment loss is the current effective interest rate determined under the contract.

Subsequent to the recognition of an impairment loss on a financial asset or a group of financial assets, interest income continues to be recognised on an effective interest rate basis, on the asset's carrying value net of impairment provisions. If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment was recognised (such as an improvement in the debtor's credit rating), the reversal of the previously recognised impairment loss is recognised in profit or loss.

Impairment allowances are assessed individually for financial assets that are individually significant. Impairment allowances for portfolios of smaller balance homogenous loans such as most residential mortgages, personal loans and credit card balances that are below the individual assessment thresholds, and for loan losses that have been incurred but not separately identified at the balance sheet date, are determined on a collective basis.

Individual assessment

For individually assessed assets, the Santander UK group measures the amount of the loss as the difference between the carrying amount of the asset and the present value of the estimated future cash flows from the asset discounted at the asset's original effective interest rate.

The factors considered in determining whether a loan is individually significant for the purpose of assessing impairment include the size of the loan, the number of loans in the portfolio, the importance of the individual loan relationship and how this is managed. Potential indicators of loss events which may be evidence of impairment for retail borrowers may include missed payments of capital and interest and borrowers notifying the Santander UK group of current or likely financial stress.

For corporate assets, when a specific observed impairment is established, the asset is transferred to the Corporate & Commercial Banking Restructuring & Recoveries team. As part of their impairment reviews, an assessment is undertaken of the expected future cash flows (including, where appropriate, cash flows through enforcement of any applicable security held) in relation to the relevant asset, discounted at the loan's original effective interest rate. The result is compared to the current carrying value of the asset. Any shortfall evidenced as a result of such a review will be assessed and recorded as an observed specific loss allowance.

Collective assessment

In making a collective assessment for impairment, financial assets are grouped together according to their credit risk characteristics. These can include grouping by product, loan-to-value, brand, geography, type of customer and previous insolvency events. For each such portfolio or sub-segment of the portfolio, future cash flows are estimated through the use of historical loss experience. The historical loss experience is adjusted to include the effects of changes in current economic, behavioural and other conditions that cannot be successfully depicted solely from historical experience. The loss is discounted at the effective interest rate, except where portfolios meet the criteria for short-term receivables. The unwind of the discount over time is reported through interest and other similar income within the income statement, with an increase to the impairment loss allowances on the balance sheet. Loans for which evidence of potential loss have been specifically identified are grouped together for the purpose of calculating an allowance for observed losses. Loans for which no evidence of loss has been specifically identified on an individual basis are grouped together according to their credit risk characteristics for the purpose of calculating an allowance for incurred but not observed (IBNO) losses. Such losses will only be individually identified in the future.

Observed impairment loss allowance

An impairment loss allowance for observed losses is established for all NPLs where it is increasingly probable that some of the capital or interest will not be repaid or recovered through enforcement of any applicable security. The allowance for observed losses is determined on a collective (or portfolio) basis for groups of loans with similar credit risk characteristics. For more on the definition of NPLs, see 'Credit risk management - risk measurement and control' in the Risk review.

For mortgages and other secured advances, the allowance for observed losses is calculated as the product of the account outstanding balance (exposure) at the reporting date, the estimated proportion that will be repossessed (the loss propensity) and the percentage of exposure which will result in a loss (the loss ratio). The loss propensities for the observed segment (i.e. where the loan is classified as non-performing) represent the percentage that will ultimately be written off, or repossessed for secured advances. Loss propensities are based on recent historical experience, typically covering a period of no more than the most recent 12 months in the year under review. The loss ratio is based on actual cases which have been repossessed and sold using the most recent 12 month average data, segmented by LTV, and is then discounted using the effective interest rate.

IBNO impairment loss allowances

An allowance for IBNO losses is established for loans which are either:

 
-  Performing and no evidence of loss has been specifically identified 
    on an individual basis but because the loans that are not yet past due 
    are known from past experience to have deteriorated since the initial 
    decision to lend was made (for example, where a borrower has not yet 
    missed a payment but is experiencing financial difficulties at the reporting 
    date, for example due to a loss of employment, divorce or bereavement), 
    or 
-  In arrears and not classified as non-performing. 
 

The impairment loss calculation resembles the one explained above for the observed segment except that for the IBNO segment, where the account is currently up to date, the loss propensity represents the percentage of such cases that are expected to miss a payment in the appropriate emergence period and which will ultimately be written off. Where the account is delinquent, the loss propensity represents the percentage of such cases that will ultimately be written off.

b) Loans and receivables securities and held-to-maturity investments

Loans and receivables securities and held-to-maturity investments are assessed individually for impairment. An impairment loss is incurred if there is objective evidence that a loss event has occurred since initial recognition of the assets that has an impact on the estimated future cash flows of the asset. Potential indicators of loss events include significant financial distress of the issuer and default or delinquency in interest and principal payments (breach of contractual terms).

Loans and receivables securities and held-to-maturity investments are monitored for potential impairment through a detailed expected cash flow analysis, where appropriate, taking into account the structure and underlying assets of each individual security. Once specific events give rise to a reasonable expectation that future anticipated cash flows may not be received, the asset originating these doubtful cash flows will be deemed to be impaired with the impairment loss being measured as the difference between the expected future cash flows discounted at the original effective interest rate and the carrying value of the asset.

c) Assets classified as available-for-sale

The Santander UK group assesses at each balance sheet date whether there is objective evidence that an available-for-sale financial asset is impaired. The assessment involves reviewing the financial circumstances (including creditworthiness) and future prospects of the issuer, assessing the future cash flows expected to be realised and, in the case of equity shares, considering whether there has been a significant or prolonged decline in the fair value of the security below its cost. The cumulative loss is measured as the difference between the acquisition cost and the current fair value, less any impairment loss previously reported in the income statement and is removed from other comprehensive income and recognised in the income statement. For impaired debt instruments, further impairment losses are recognised where there has been a further negative impact on expected future cash flows.

If, in a subsequent period, the fair value of a debt instrument classified as available-for-sale increases and the increase is due to an event occurring after the impairment loss was recognised in the income statement (with objective evidence to support this), the impairment loss is reversed through the income statement. If, in a subsequent period, the fair value of an equity instrument classified as available-for-sale increases, all such increases in the fair value are treated as a revaluation, and are recognised in other comprehensive income. Impairment losses recognised on equity instruments are not reversed through the income statement.

CRITICAL JUDGEMENTS AND ACCOUNTING ESTIMATES

The preparation of the Consolidated Financial Statements requires management to make judgements and accounting estimates that affect the reported amount of assets and liabilities at the date of the Consolidated Financial Statements and the reported amount of income and expenses during the reporting period. Management evaluates its judgements and accounting estimates, which are based on historical experience and on various other factors that are believed to be reasonable under the circumstances, on an ongoing basis. Actual results may differ from these accounting estimates under different assumptions or conditions.

In the course of preparing the Consolidated Financial Statements, no significant judgements have been made in the process of applying the accounting policies, other than those involving estimations about credit impairment losses, conduct remediation and pensions as set out below.

The following accounting estimates, as well as the judgements inherent within them, are considered important to the portrayal of the Santander UK group's financial results and financial condition because: (i) they are highly susceptible to change from period to period as assumptions are made to calculate the estimates, and (ii) any significant difference between the estimated amounts and actual amounts could have a material impact on the Santander UK group's future financial results and financial condition.

In calculating each accounting estimate, a range of outcomes was calculated based principally on management's conclusions regarding the input assumptions relative to historical experience. The actual estimates were based on what management concluded to be the most probable assumptions within the range of reasonably possible assumptions.

a) Credit impairment allowance

The application of the ECL impairment methodology for calculating credit impairment allowances is highly susceptible to change from period to period. The methodology requires management to make a number of judgmental assumptions in determining the estimates. Any significant difference between the estimated amounts and actual amounts could have a material impact on the Santander UK group's future financial results and financial condition.

Key areas of judgement in accounting estimates

The key judgements made by management in applying the ECL impairment methodology are set out below.

 
-  Definition of default 
-  Forward-looking information 
-  Probability weights 
-  SICR 
-  Post model adjustments. 
 

For more on each of these key judgements, see the 'Credit risk - Santander UK group level - credit risk management' section of the Risk review.

Sensitivity of ECL allowance

At 31 December 2018, the probability-weighted ECL allowance totalled GBP807m, of which GBP789m related to exposures in Retail Banking, Corporate & Commercial Banking and Corporate Centre, and GBP18m related to exposures in Corporate & Investment Banking. The ECL allowance is sensitive to the methods, assumptions and estimates underlying its calculation. For example, management could have applied different probability weights to the economic scenarios and, depending on the weights chosen, this could have a material effect on the ECL allowance. In addition, the ECL allowance for residential mortgages, in particular, is significantly affected by the HPI assumptions which determine the valuation of collateral used in the calculations.

Had management used different assumptions on probability weights and HPI, a larger or smaller ECL charge would have resulted that could have had a material impact on the Santander UK group's reported ECL allowance and profit before tax. Sensitivities to these assumptions are set out below.

Probability weights

The amounts shown in the tables below illustrate the ECL allowances that would have arisen had management applied a 100% weighting to each economic scenario. The allowances were calculated using a stage allocation appropriate to each economic scenario presented and differs from the probability-weighted stage allocation used to determine the ECL allowance shown above. For exposures subject to individual assessment, the distribution of ECL which could reasonably be expected has also been considered, assuming no change in the number of cases subject to individual assessment, and within the context of a potential best to worst case outcome.

 
                                         Upside  Upside             Downside  Downside 
Retail Banking, Corporate & Commercial        2       1  Base case         1         2 
 Banking and Corporate Centre              GBPm    GBPm       GBPm      GBPm      GBPm 
ECL                                         554     596        648       843     1,930 
=======================================  ======  ======  =========  ========  ======== 
 
 
                                    Upside  Base case  Downside 
Corporate & Investment Banking(1)     GBPm       GBPm      GBPm 
ECL                                      8         17        27 
==================================  ======  =========  ======== 
 
 
(1)  As described in more detail in the 'Santander UK Group Level - Credit 
      Risk Management' section, our Corporate & Investment Banking segment 
      uses three forward-looking economic scenarios, whereas our other segments 
      use five scenarios. The results of the 100% weighting ECL for the Corporate 
      & Investment Banking segment are therefore presented separately. 
 

HPI

Given the relative size of our residential mortgage portfolio, management considers that changes in HPI assumptions underpinning the calculation of the ECL allowance for residential mortgages of GBP237m at 31 December 2018 would have the most significant impact on the ECL allowance. The table below shows the impact on profit before tax of applying an immediate and permanent house price increase / decrease to our base case economic scenario, and assumes no changes to the staging allocation of exposures:

 
                                              Increase/decrease in house 
                                                        prices 
                                           -------------------------------- 
                                                      +10%     -10%    -20% 
                                            +20%      GBPm     GBPm    GBPm 
Increase/(decrease) in profit before tax       20       12     (20)    (52) 
=========================================  ======  =======  =======  ====== 
 

b) Provisions

(i) PPI conduct remediation

The most critical factor in determining the level of PPI provision is the volume of claims that fall in scope for Santander UK. The uphold rate is informed by historical experience and the average cost of redress can be predicted reasonably accurately given that management is dealing with a high volume and reasonably homogeneous population. In setting the provision, management estimated the total claims that were likely to be received to the end of the time-bar period in August 2019.

Key areas of judgement in accounting estimates

The provision mainly represents management's best estimate of Santander UK's future liability in respect of misselling of PPI policies and Plevin complaints. It requires significant judgement by management in determining appropriate assumptions, which include the level of complaints expected to be received, of those, the number that will be upheld and redressed (reflecting legal and regulatory responsibilities, including the determination of liability and the effect of the time bar), as well as the redress costs for each of the different populations of customers identified. These are described in more detail in the 'PPI assumptions' section in Note 30.

Sensitivity of PPI conduct remediation provision

We made no additional provision charges for PPI conduct remediation relating to past activities and products sold recognised in 2018 (2017: GBP109m). The balance sheet provision amounted to GBP246m (2017: GBP356m). Detailed disclosures on the provision for PPI conduct remediation can be found in Note 30.

Had management used different assumptions, a larger or smaller provision charge would have resulted that could have had a material impact on the Santander UK group's reported profit before tax. Detailed disclosures on the assumptions used, including sensitivities, can be found in Note 30.

(ii) Other

As set out in Note 30, an amount of GBP58m (2017: GBPnil) was charged in 2018 and arose from a systems-related historical issue identified by Santander UK, relating to compliance with certain requirements of the Consumer Credit Act (CCA). This provision is based on detailed reviews of relevant systems related to consumer credit business operations, supported by external legal and regulatory advice, and reflects our best estimate at 31 December 2018 of potential costs in respect of the identified issue. However, as detailed in Note 32, these reviews and the related analysis are not yet complete, such that the approach and timing to any remediation has not yet been finalised, although it is expected to commence in 2019.

c) Pensions

The Santander UK group operates a number of defined benefit pension schemes as described in Note 31 and estimates their position as described in the accounting policy 'Pensions and other post retirement benefits'.

Key areas of judgement in accounting estimates

Accounting for defined benefit pension schemes requires management to make assumptions principally about the discount rate adopted, but also about price inflation, pension increases, life expectancy and earnings growth. Management's assumptions are based on past experience and current economic trends, which are not necessarily an indication of future experience. These are described in more detail in the 'Actuarial assumptions' section in Note 31.

Sensitivity of defined benefit pension scheme estimates

The defined benefit pension schemes which were in a net asset position at 31 December 2018 had a surplus of GBP842m (2017: GBP449m) and the defined benefit pension schemes which were in a net liability position at 31 December 2018 had a deficit of GBP114m (2017: GBP286m).

Had Management used different assumptions, a larger or smaller pension remeasurement gain or loss would have resulted that could have had a material impact on the Santander UK group's reported financial position. Detailed disclosures on the actuarial assumption sensitivities of the schemes can be found in the 'Actuarial assumption sensitivities' section in Note 31.

2. SEGMENTS

Santander UK's principal activity is financial services, mainly in the UK. The business is managed and reported on the basis of the following segments, which are strategic business units that offer different products and services, have different customers and require different technology and marketing strategies:

 
-  Retail Banking: Offers a wide range of products and financial services 
    to individuals and small businesses through a network of branches and 
    ATMs, as well as through telephony, digital and intermediary channels. 
    Retail Banking includes business banking customers, small businesses 
    with an annual turnover up to GBP-6.5m, and Santander Consumer Finance, 
    predominantly a vehicle finance business. 
-  Corporate & Commercial Banking: To better align reporting to the nature 
    of the business segment following ring-fence transfers, Commercial Banking 
    has been re-branded as Corporate & Commercial Banking. Corporate & Commercial 
    Banking covers businesses with an annual turnover of GBP-6.5m to GBP500m. 
    Corporate & Commercial Banking offers a wide range of products and financial 
    services provided by relationship teams that are based in a network 
    of regional CBCs and through telephony and digital channels. 
-  Corporate & Investment Banking: As part of a rebrand across the Banco 
    Santander group, Global Corporate Banking (the UK segment of Santander 
    Global Corporate Banking) has been branded as Corporate & Investment 
    Banking. CIB services corporate clients with an annual turnover of GBP500m 
    and above. CIB clients require specially tailored solutions and value-added 
    services due to their size, complexity and sophistication. We provide 
    these clients with products to manage currency fluctuations, protect 
    against interest rate risk, and arrange capital markets finance and 
    specialist trade finance solutions, as well as providing support to 
    the rest of Santander UK's business segments. 
-  Corporate Centre: Mainly includes the treasury, non-core corporate and 
    legacy portfolios, including Crown Dependencies. Corporate Centre is 
    also responsible for managing capital and funding, balance sheet composition, 
    structure, pension and strategic liquidity risk. To enable a more targeted 
    and strategically aligned apportionment of capital and other resources, 
    revenues and costs incurred in Corporate Centre are allocated to the 
    three business segments. The non-core corporate and legacy portfolios 
    are being run-down and/or managed for value. 
 

The segmental data below is presented in a manner consistent with the internal reporting to the committee which is responsible for allocating resources and assessing performance of the segments and has been identified as the chief operating decision maker. The segmental data is prepared on a statutory basis of accounting, in line with the accounting policies set out in Note 1. Transactions between segments are on normal commercial terms and conditions. Internal charges and internal UK transfer pricing adjustments are reflected in the results of each segment. Revenue sharing agreements are used to allocate external customer revenues to a segment on a reasonable basis. Funds are ordinarily reallocated between segments, resulting in funding cost transfers disclosed in operating income. Interest charged for these funds is based on Santander UK's cost of wholesale funding. Interest income and interest expense have not been reported separately. The majority of segment revenues are interest income in nature and net interest income is relied on primarily to assess segment performance and to make decisions on the allocation of segment resources.

The segmental basis of presentation in this Annual Report has been changed, and prior periods restated, to report our Jersey and Isle of Man branches in Corporate Centre rather than in Retail Banking as in previous years, as a result of their transfer from Santander UK plc to ANTS in December 2018. Prior periods have not been restated for the changes in our statutory perimeter in the third quarter of 2018, following the ring-fence transfers to Banco Santander London Branch, as described in Note 43.

Results by segment

 
                                                              Corporate      Corporate 
                                                  Retail   & Commercial   & Investment  Corporate 
                                                 Banking        Banking        Banking     Centre    Total 
2018                                                GBPm           GBPm           GBPm       GBPm     GBPm 
==============================================  ========  =============  =============  =========  ======= 
Net interest income                                3,126            403             69          5    3,603 
Non-interest income/(expense)                        638             82            272       (61)      931 
==============================================  ========  =============  =============  =========  ======= 
Total operating income/(expense)                   3,764            485            341       (56)    4,534 
==============================================  ========  =============  =============  =========  ======= 
Operating expenses before 
 credit impairment losses, 
 provisions and charges                          (1,929)          (258)          (262)      (130)  (2,579) 
==============================================  ========  =============  =============  =========  ======= 
Credit impairment (losses)/releases                (124)           (23)           (14)          8    (153) 
Provisions for other liabilities 
 and charges                                       (230)           (14)            (8)        (5)    (257) 
==============================================  ========  =============  =============  =========  ======= 
Total operating credit impairment 
 losses, provisions and (charges)/releases(1)      (354)           (37)           (22)          3    (410) 
==============================================  ========  =============  =============  =========  ======= 
Profit/(loss) before tax                           1,481            190             57      (183)    1,545 
==============================================  ========  =============  =============  =========  ======= 
 
Revenue from external customers                    4,421            638            386      (911)    4,534 
Inter-segment revenue                              (657)          (153)           (45)        855        - 
==============================================  ========  =============  =============  =========  ======= 
Total operating income/(expense)                   3,764            485            341       (56)    4,534 
==============================================  ========  =============  =============  =========  ======= 
 
Revenue from external customers 
 includes the following fee 
 and commission income disaggregated 
 by income type: (2) 
 
  *    Current account and debit card fees           697             27             29          -      753 
 
  *    Insurance, protection and investments         105              -              -          -      105 
 
  *    Credit cards                                   85              -              -          -       85 
 
  *    Non-banking and other fees(3)                  75             62             87          3      227 
Total fee and commission income                      962             89            116          3    1,170 
Fee and commission expense                         (382)           (25)           (14)          -    (421) 
==============================================  ========  =============  =============  =========  ======= 
Net fee and commission income                        580             64            102          3      749 
==============================================  ========  =============  =============  =========  ======= 
 
Customer loans                                   172,747         17,702          4,613      4,524  199,586 
Total assets(4)                                  201,261         17,702         27,569     36,840  283,372 
==============================================  ========  =============  =============  =========  ======= 
Customer deposits                                142,065         17,606          4,853      2,791  167,315 
Total liabilities                                142,839         17,634          8,480     98,510  267,463 
==============================================  ========  =============  =============  =========  ======= 
 
Average number of staff                           20,694          1,732          1,108        111   23,645 
==============================================  ========  =============  =============  =========  ======= 
 
 
(1)  Credit impairment losses for 2018 are calculated on an IFRS 9 basis 
      and for 2017 and earlier on an IAS 39 basis. For more on this methodology 
      change, see the IFRS 9 accounting policy changes in Note 1 and the IFRS 
      9 transition disclosures in Note 44. 
(2)  The disaggregation of fees and commission income as shown above is not 
      included in reports provided to the chief operating decision maker but 
      is provided to show the split by reportable segments. 
(3)  Non-banking and other fees include mortgages, consumer finance, commitment 
      commission, asset finance, invoice finance and trade finance. 
(4)  Includes customer loans, net of credit impairment loss allowances. 
 
 
                                                              Corporate 
                                                                      &      Corporate 
                                                    Retail   Commercial   & Investment   Corporate 
                                                Banking(5)      Banking        Banking   Centre(5)    Total 
2017                                                  GBPm         GBPm           GBPm        GBPm     GBPm 
=============================================  ===========  ===========  =============  ==========  ======= 
Net interest income                                  3,270          391             74          68    3,803 
Non-interest income                                    615           74            364          56    1,109 
=============================================  ===========  ===========  =============  ==========  ======= 
Total operating income                               3,885          465            438         124    4,912 
=============================================  ===========  ===========  =============  ==========  ======= 
Operating expenses before credit impairment 
 losses, provisions and charges                    (1,856)        (223)          (304)       (116)  (2,499) 
=============================================  ===========  ===========  =============  ==========  ======= 
Credit impairment (losses)/releases(1)                (36)         (13)          (174)          20    (203) 
Provisions for other liabilities and 
 charges                                             (342)         (55)           (11)          15    (393) 
=============================================  ===========  ===========  =============  ==========  ======= 
Total operating credit impairment losses, 
 provisions and (charges)/releases                   (378)         (68)          (185)          35    (596) 
=============================================  ===========  ===========  =============  ==========  ======= 
Profit/(loss) before tax                             1,651          174           (51)          43    1,817 
=============================================  ===========  ===========  =============  ==========  ======= 
 
Revenue from external customers                      4,534          639            506       (767)    4,912 
Inter-segment revenue                                (649)        (174)           (68)         891        - 
=============================================  ===========  ===========  =============  ==========  ======= 
Total operating income                               3,885          465            438         124    4,912 
=============================================  ===========  ===========  =============  ==========  ======= 
 
Revenue from external customers includes 
 the following fee and commission income 
 disaggregated by income type:(2) 
 
  *    Current account and debit card fees             737           27             27           -      791 
 
  *    Insurance, protection and investments           100            -              -           -      100 
 
  *    Credit cards                                     92            -              -           -       92 
 
  *    Non-banking and other fees(3)                    45           63            123           8      239 
Total fee and commission income                        974           90            150           8    1,222 
Fee and commission expense                           (367)         (31)           (17)           -    (415) 
=============================================  ===========  ===========  =============  ==========  ======= 
Net fee and commission income                          607           59            133           8      807 
 
Customer loans                                     168,729       19,391          6,037       6,167  200,324 
Total assets(4)                                    174,524       19,391         51,078      69,772  314,765 
=============================================  ===========  ===========  =============  ==========  ======= 
Customer deposits                                  143,834       17,760          4,546       9,781  175,921 
Total liabilities                                  150,847       18,697         45,603      83,413  298,560 
=============================================  ===========  ===========  =============  ==========  ======= 
 
Average number of staff                             17,194        1,240          1,006         119   19,559 
=============================================  ===========  ===========  =============  ==========  ======= 
 
 
(1)  Credit impairment losses for 2018 are calculated on an IFRS 
      9 basis and for 2017 and earlier on an IAS 39 basis. For more 
      on this methodology change, see the IFRS 9 accounting policy 
      changes in Note 1 and the IFRS 9 transition disclosures in 
      Note 44. 
(2)  The disaggregation of fees and commission income as shown above is not 
      included in reports provided to the chief operating decision maker but 
      is provided to show the split by reportable segments. 
(3)  Non-banking and other fees include mortgages, consumer finance, commitment 
      commission, asset finance, invoice finance and trade finance. 
(4)  Includes customer loans, net of credit impairment loss allowances. 
(5)  The re-segmentation to report our Jersey and Isle of Man branches in 
      Corporate Centre, rather than in Retail Banking, has resulted in profit 
      before tax of GBP21m being re-presented in Corporate Centre in 2017, 
      as well as customer loans of GBP262m and customer deposits of GBP6,418m. 
 

5. NET TRADING AND OTHER INCOME

 
                                                                   Group 
                                                            -----  ----- 
                                                             2018   2017 
                                                             GBPm   GBPm 
==========================================================  =====  ===== 
Net trading and funding of other items by 
 the trading book                                             245    205 
Net (losses)/gains on other financial assets 
 at fair value through profit or loss                         (6)     80 
Net (losses)/gains on other financial liabilities 
 at fair value through profit or loss                        (44)   (97) 
Net losses on derivatives managed with assets/liabilities 
 held at fair value through profit or loss                  (128)   (17) 
Hedge ineffectiveness                                          34      5 
Net profit on sale of available-for-sale assets                       54 
Net profit on sale of financial assets at 
 fair value through other comprehensive income                 19 
Net income from operating lease assets                         86     44 
Other                                                        (24)     28 
==========================================================  =====  ===== 
                                                              182    302 
==========================================================  =====  ===== 
 

'Net trading and funding of other items by the trading book' includes fair value gains of GBP22m (2017: losses of GBP27m) on embedded derivatives bifurcated from certain equity index-linked deposits, as described in the derivatives accounting policy in Note 1. The embedded derivatives are economically hedged, the results of which are also included in this line item, and amounted to losses of GBP21m (2017: gains of GBP28m). As a result, the net fair value movements recognised on the equity index-linked deposits and the related economic hedges were net gains of GBP1m (2017: GBP1m).

In 2017, 'Net profit on sale of available-for-sale assets' included a gain of GBP48m in respect of the sale of Vocalink shares.

In November 2018, pursuant to a Partnership Special Redemption Event, the Abbey National Capital Trust I 8.963% Non-cumulative Trust Preferred Securities were fully redeemed. In September 2017, as part of a capital management exercise, 91% of the 7.375% 20 Year Step-up perpetual callable subordinated notes were purchased and redeemed.

Exchange rate differences recognised in the Consolidated Income Statement on items not at fair value through profit or loss were GBP689m expense (2017: GBP109m expense) and are presented in the line 'Net trading and funding of other items by the trading book.' These are principally offset by related releases from the cash flow hedge reserve of GBP752m income (2017: GBP94m income) as set out in the Consolidated Statement of Comprehensive Income, which are also presented in 'Net trading and funding of other items by the trading book'. Exchange rate differences on items measured at fair value through profit or loss are included in the line items relating to changes in fair value.

6. OPERATING EXPENSES BEFORE CREDIT IMPAIRMENT LOSSES, PROVISIONS AND CHARGES

 
                                                       Group 
                                                -----  ----- 
                                                 2018   2017 
                                                 GBPm   GBPm 
==============================================  =====  ===== 
Staff costs: 
Wages and salaries                                898    743 
Performance-related payments                      159    157 
Social security costs                             111     93 
Pensions costs - defined contribution plans        67     54 
                      - defined benefit plans      79     32 
Other share-based payments                          3     10 
Other personnel costs                              52     45 
==============================================  =====  ===== 
                                                1,369  1,134 
Other administration expenses                     835  1,011 
Depreciation, amortisation and impairment         375    354 
==============================================  =====  ===== 
                                                2,579  2,499 
==============================================  =====  ===== 
 

8. Credit IMPAIRMENT LOSSES AND PROVISIONS

 
                                                                 Group 
                                                          -----  ----- 
                                                           2018   2017 
                                                           GBPm   GBPm 
========================================================  =====  ===== 
Credit impairment losses: 
Loans and advances to customers (See Note 14)               189    257 
Recoveries of loans and advances, net of collection 
 costs (See Note 14)                                       (42)   (54) 
Off-balance sheet exposures (See Note 30)                     6 
========================================================  =====  ===== 
                                                            153    203 
========================================================  =====  ===== 
Provisions for other liabilities and charges (excluding 
 off-balance sheet credit exposures) (See Note 
 30)                                                        257    385 
Provisions for RV and voluntary termination (See 
 Note 14)                                                     -      8 
                                                            257    393 
                                                            410    596 
========================================================  =====  ===== 
 

9. TAXATION

 
                                                   Group 
                                            -----  ----- 
                                             2018   2017 
                                             GBPm   GBPm 
==========================================  =====  ===== 
Current tax: 
UK corporation tax on profit for the year     450    556 
Adjustments in respect of prior years        (20)   (27) 
==========================================  =====  ===== 
Total current tax                             430    529 
==========================================  =====  ===== 
Deferred tax: 
Charge/(credit) for the year                   16     23 
Adjustments in respect of prior years         (5)      9 
==========================================  =====  ===== 
Total deferred tax                             11     32 
==========================================  =====  ===== 
Tax on profit                                 441    561 
==========================================  =====  ===== 
 

The standard rate of UK corporation tax was 27% for banking entities and 19% for non-banking entities (2017: 27.25% for banking entities and 19.25% for non-banking entities) following the introduction of an 8% surcharge to be applied to banking companies from 1 January 2016. Taxation for other jurisdictions is calculated at the rates prevailing in the relevant jurisdictions. The Finance (No.2) Act 2015 introduced reductions in the corporation tax rate from 20% to 19% in 2017 and 18% by 2020. The Finance Act 2016, introduced a further reduction in the standard rate of corporation tax rate to 17% from 2020. The effects of the changes in tax rates are included in the deferred tax balances at both 31 December 2018 and 2017.

10. DIVIDS ON ORDINARY SHARES

Dividends on ordinary shares declared and paid during the year were as follows:

 
                                              Group         Group 
                                     --------------         ----- 
                                       2018    2017 
                                      Pence   Pence 
                                        per     per   2018   2017 
                                      share   share   GBPm   GBPm 
===================================  ====== 
In respect of current year - first 
 interim                               0.81    1.04    250    323 
            - second interim           2.15    0.74    668    230 
            - third interim            0.71       -    221      - 
                                       3.67    1.78  1,139    553 
 

In 2018, and in addition to the dividends of GBP250m and GBP221m that were made as part of our policy to pay 50% of recurring earnings, we also paid a dividend of GBP668m that related to the ring-fencing transfers to Banco Santander London Branch. For more on our ring-fencing implementation, see Note 43.

11. TRADING ASSETS

 
                                                           Group 
                                                    2018    2017 
                                                    GBPm    GBPm 
Securities purchased under resale agreements           -   8,870 
Debt securities                                        -   5,156 
Equity securities                                      -   9,662 
Cash collateral associated with trading balances       -   6,156 
Short-term loans                                       -     711 
                                                       -  30,555 
 

In 2018, as part of our ring-fencing plans, the trading business in the Santander UK group was run down as the prohibited elements moved to the Banco Santander London Branch. For more on our ring-fence implementation, see Note 43. In 2017, a significant portion of the debt and equity securities were held in our eligible liquidity pool. They consisted mainly of government bonds and quoted stocks. Detailed disclosures can be found in the 'Liquidity risk' section of the Risk review.

12. DERIVATIVE FINANCIAL INSTRUMENTS

b) Analysis of derivatives

The notional amounts in the tables below indicate the nominal value of transactions outstanding at the balance sheet date; they do not represent actual exposures.

 
                                                                                          Group 
                                                         2018                              2017 
                                              Fair value                       Fair value 
                               Notional                         Notional 
                                 amount   Assets  Liabilities     amount    Assets  Liabilities 
                                   GBPm     GBPm         GBPm       GBPm      GBPm         GBPm 
Derivatives held for trading 
Exchange rate contracts          13,830      454          351    144,160     2,559        4,130 
Interest rate contracts          79,038    1,421        1,105    863,151    22,091       21,619 
Equity and credit contracts       2,762      251          168     19,814       888          693 
Total derivatives held 
 for trading                     95,630    2,126        1,624  1,027,125    25,538       26,442 
Derivatives held for hedging 
Designated as fair value 
 hedges: 
Exchange rate contracts           3,010      357            -      2,641       312            6 
Interest rate contracts          86,422    1,065        1,315     59,610     1,272        1,470 
Equity derivative contracts           -        -            -         16         -            4 
                                 89,432    1,422        1,315     62,267     1,584        1,480 
Designated as cash flow 
 hedges: 
Exchange rate contracts          33,901    3,537          200     23,117     3,206           55 
Interest rate contracts          18,808       46          102     12,884        84          115 
Equity derivative contracts           -        -            -         26         9            - 
                                 52,709    3,583          302     36,027     3,299          170 
Total derivatives held 
 for hedging                    142,141    5,005        1,617     98,294     4,883        1,650 
Derivative netting(1)                    (1,872)      (1,872)             (10,479)     (10,479) 
Total derivatives               237,771    5,259        1,369  1,125,419    19,942       17,613 
 
 
(1)  Derivative netting excludes the effect of cash collateral, 
      which is offset against the gross derivative position. The 
      amount of cash collateral received that had been offset against 
      the gross derivative assets was GBP9m (2017: GBP333m) and 
      the amount of cash collateral paid that had been offset against 
      the gross derivative liabilities was GBP354m (2017: GBP706m). 
 

13. other FINANCIAL ASSETS AT FAIR VALUE through profit or loss

 
                                                      Group 
                                                2018   2017 
                                                GBPm   GBPm 
Loans and advances to customers: 
Loans to housing associations                     13  1,034 
Other loans                                       81    515 
                                                  94  1,549 
Debt securities                                3,251    547 
Equity securities                                  -      - 
Reverse repurchase agreements - non trading    2,272      - 
                                               5,617 
                                                 (1)  2,096 
 
 
(1)  For the Santander UK group, this comprises GBP1,095m of financial 
      assets designated at FVTPL and GBP4,522m of financial assets 
      mandatorily at FVTPL. 
 

14. LOANS AND ADVANCES TO CUSTOMERS

 
                                                 Group 
                                         2018     2017 
                                         GBPm     GBPm 
 
Net loans and advances to customers   201,289  199,340 
 

Movement in credit impairment loss allowances:

 
                                                                                        Group 
                                                 Loans 
                                               secured                           Other 
                                        on residential  Corporate  Finance   unsecured 
                                            properties      loans   leases       loans  Total 
                                                  GBPm       GBPm     GBPm        GBPm   GBPm 
At 31 December 2017                                225        490       46         179    940 
Adoption of IFRS 9 (see Note 
 1)(1)                                              47         99       11          54    211 
Re-allocation of ECL on off-balance 
 sheet exposures(1)                                (3)       (25)        -        (22)   (50) 
At 1 January 2018                                  269        564       57         211  1,101 
(Release)/charge to the income 
 statement (see Note 8)                           (18)         17       51         139    189 
Write-offs and other items(2) 
 (3)                                              (17)      (355)     (23)       (144)  (539) 
At 31 December 2018                                234        226       85         206    751 
 
Recoveries, net of collection 
 costs (see Note 8)                                  2          1        6          33     42 
 
At 1 January 2017                                  279        382       45         215    921 
(Release)/charge to the income 
 statement (see Note 8)                           (37)        172       20         102    257 
Write-offs and other items(2)                     (17)       (64)     (19)       (138)  (238) 
At 31 December 2017                                225        490       46         179    940 
Of which: 
 
  *    Observed                                    105        433       12          59    609 
 
  *    Incurred but not yet observed               120         57       34         120    331 
                                                   225        490       46         179    940 
 
Recoveries, net of collection 
 costs (see Note 8)                                  3          1        6          44     54 
 
 
(1)  The adjustment for the adoption of IFRS 9 related to the re-measurement 
       of loss allowances on loans and advances to customers at amortised 
       cost. The re-allocation of ECL on off-balance sheet exposures 
       was a transfer to provisions following the adoption of a methodology 
       to enable their separate identification from ECL on drawn 
       exposures. See Note 30. 
 (2)  Mortgage write-offs exclude the effect of the unwind over time of the 
       discounting in estimating losses, as described in the accounting policy 
       'Financial instruments' in Note 1. Mortgage write-offs including this 
       effect were GBP18m (2017: GBP22m). 
 (3)  The contractual amount outstanding on financial assets that were written 
       off in the year, and are still subject to enforcement activity was GBP76m. 
 

15. SECURITISATIONS AND COVERED BONDS

c) Analysis of securitisations and covered bonds

The Santander UK group's principal securitisation programmes and covered bond programme, together with the balances of the advances subject to securitisation and the carrying value of the notes in issue at 31 December 2018 and 2017 are listed below.

 
                                                                                Notes issued 
                                                                                to Santander 
                                                      External notes     UK plc/subsidiaries 
                                      Gross assets          in issue           as collateral 
                                      2018    2017    2018      2017        2018        2017 
                                      GBPm    GBPm    GBPm      GBPm        GBPm        GBPm 
Mortgage-backed master trust 
 structures: 
- Holmes                             4,414   4,299   3,182     1,400         463         389 
- Fosse                              4,646   5,732     199       616          34          34 
- Langton                            3,034   3,893       -         -       2,354       2,355 
                                    12,094  13,924   3,381     2,016       2,851       2,778 
Other asset-backed securitisation 
 structures: 
- Motor                              1,055   1,318     738       852         374         514 
- Auto ABS UK Loans                  1,468   1,498   1,212     1,240         316         306 
                                     2,523   2,816   1,950     2,092         690         820 
Total securitisation programmes     14,617  16,740   5,331     4,108       3,541       3,598 
Covered bond programme: 
 - Euro 35bn Global Covered 
 Bond Programme                     21,578  19,772  18,653    16,866           -           - 
Total securitisation and covered 
 bond programmes                    36,195  36,512  23,984    20,974       3,541       3,598 
Less: held by the Santander 
 UK group: 
- Euro 35bn Global Covered 
 Bond Programme                                      (539)   (1,067) 
Total securitisation and covered 
 bond programmes (see Note 28)                      23,445    19,907 
 

The following table sets out the internal and external issuances and redemptions in 2018 and 2017 for each securitisation and covered bond programme.

 
                                                      Internal        External        Internal        External 
                                                     issuances       issuances     redemptions     redemptions 
                                                  2018    2017    2018    2017    2018    2017    2018    2017 
                                                 GBPbn   GBPbn   GBPbn   GBPbn   GBPbn   GBPbn   GBPbn   GBPbn 
Mortgage-backed master trust structures: 
- Holmes                                           0.1       -     1.8     0.5       -     0.2     0.1     1.8 
- Fosse                                              -       -       -       -       -     0.1     0.4     1.8 
Other asset-backed securitisation structures: 
- Motor                                              -     0.1       -     0.5     0.1     0.1     0.1     0.3 
- Auto ABS UK Loans                                  -     0.2     0.4     0.7       -       -     0.4     0.7 
Covered bond programme                               -       -     4.3     2.3     0.5     0.3     1.9     3.2 
                                                   0.1     0.3     6.5     4.0     0.6     0.7     2.9     7.8 
 

23. TRADING LIABILITIES

 
                                                             Group 
                                                      2018    2017 
                                                      GBPm    GBPm 
Securities sold under repurchase agreements              -  25,504 
Short positions in securities and unsettled trades       -   3,694 
Cash collateral                                          -   1,911 
                                                         -  31,109 
 

In 2018, as part of our ring-fence plans, the trading business in the Santander UK group was run down, and the gilt-edged market making business was transferred to Banco Santander London Branch. For more on our ring-fencing transition, see Note 43.

30. PROVISIONS

 
                                                                                             Group 
                            Conduct remediation 
                                                   FSCS             Off-balance 
                                                    and                   sheet 
                                           Other   Bank     Vacant          ECL  Regulatory 
                               PPI      products   Levy   property         GBPm   and other  Total 
                              GBPm          GBPm   GBPm       GBPm                     GBPm   GBPm 
At 31 December 2017            356            47     57         39                       59    558 
Reallocation of ECL 
 on off-balance sheet 
 exposures(1)                    -             -      -          -           50           -     50 
At 1 January 2018              356            47     57         39           50          59    608 
Additional provisions 
 (see Note 8)                    -             -     69         12            6         209    296 
Provisions released 
 (see Note 8)                    -          (14)    (4)          -            -        (15)   (33) 
Utilisation                  (110)           (3)   (91)       (14)            -       (158)  (376) 
Other                            -             -  14(2)          -            -           -     14 
At 31 December 2018            246            30     45         37           56          95    509 
To be settled: 
- Within 12 months             246            22     45         22           56          95    486 
- In more than 12 months         -             8      -         15            -           -     23 
                               246            30     45         37           56          95    509 
 
At 1 January 2017              457            36     96         47                       64    700 
Additional provisions          109            35     93          4                      144    385 
Utilisation                  (210)          (34)  (132)       (12)                    (149)  (537) 
Transfers                        -            10      -          -                        -     10 
At 31 December 2017            356            47     57         39                       59    558 
To be settled: 
- Within 12 months             167            38     57         23                       59    344 
- In more than 12 months       189             9      -         16                        -    214 
                               356            47     57         39                       59    558 
 
 
(1)  ECL on off-balance sheet exposures following the adoption of a methodology 
      to enable their separate identification from ECL on drawn exposures. 
      See Note 14. 
(2)  Santander UK plc recharged GBP14m (2017: GBPnil) in respect of the UK 
      Bank Levy paid on behalf of other UK entities of Banco Santander SA. 
 

a) Conduct remediation

2018 compared to 2017

The remaining provision for PPI redress and related costs was GBP246m (2017: GBP356m). We made no additional PPI charges in the year, based on our recent claims experience and having considered the FCA Consultation paper CP18/33 issued on 7 November 2018. We will continue to monitor our provision levels, and take account of the impact of any further claims received and FCA guidance.

d) Off-balance sheet ECL

Following the adoption of IFRS 9 on 1 January 2018, provisions include expected credit losses relating to guarantees given to third parties and undrawn loan commitments.

e) Regulatory and other

Regulatory and other provisions principally comprise amounts in respect of regulatory charges (including fines), operational loss and operational risk provisions, restructuring charges and litigation and related expenses. A number of uncertainties exist with respect to these provisions given the uncertainties inherent in operational, restructuring and litigation matters that affect the amount and timing of any potential outflows with respect to which provisions have been established. These provisions are reviewed periodically.

Regulatory and other provisions charged in 2018 included the following items:

 
   In the fourth quarter of 2018, we were fined GBP33m by the FCA in relation 
    to an investigation into our historical probate and bereavement practices. 
    We acknowledged the findings of the FCA and apologised to the families 
    and beneficiaries of deceased customers affected by these failings. 
-   This amount was charged and paid in the year. 
   An amount of GBP58m (2017: GBPnil) that was charged in 2018 and arose 
    from a systems related historical issue identified by Santander UK, 
    relating to compliance with certain requirements of the Consumer Credit 
    Act (CCA). This provision is based on detailed reviews of relevant systems 
    related to consumer credit business operations, supported by external 
    legal and regulatory advice, and reflects our best estimate at 31 December 
    2018 of potential costs in respect of the identified issue. However, 
    as detailed in Note 32, these reviews and the related analysis are not 
    yet complete, such that the approach and timing to any remediation has 
-   not yet been finalised, although it is expected to commence in 2019. 
 

31. RETIREMENT BENEFIT PLANS

The amounts recognised in the balance sheet were as follows:

 
                                                 Group 
                                           2018   2017 
                                           GBPm   GBPm 
Assets/(liabilities) 
Funded defined benefit pension scheme 
 - surplus                                  842    449 
Funded defined benefit pension scheme 
 - deficit                                 (75)  (245) 
Unfunded defined benefit pension scheme    (39)   (41) 
Total net assets                            728    163 
 

a) Defined contribution pension plans

The Santander UK group operates a number of defined contribution pension plans. The assets of the defined contribution pension plans are held and administered separately from those of the Santander UK group. In December 2017, the Santander UK group ceased to contribute to the Santander Retirement Plan, an occupational defined contribution plan, and future contributions are paid into a defined contribution Master Trust, LifeSight. This Master Trust is the plan into which eligible employees are enrolled automatically. During the year the Santander Retirement Plan was wound up and all assets were transferred to LifeSight. The assets of the LifeSight Master Trust are held in separate trustee-administered funds.

An expense of GBP67m (2017: GBP54m) was recognised for defined contribution plans in the year, and is included in staff costs classified within operating expenses (see Note 6). None of this amount was recognised in respect of key management personnel for the years ended 31 December 2018 and 2017.

b) Defined benefit pension schemes

The Santander UK group operates a number of defined benefit pension schemes. The main scheme is the Santander (UK) Group Pension Scheme (the Scheme). It comprises seven legally segregated sections under the terms of a merger of former schemes operated by Santander UK plc agreed in 2012. The Scheme covers 13% (2017: 17%) of the Santander UK group's employees, and is a funded defined benefit scheme which is closed to new members.

The total amount charged to the income statement was as follows:

 
                                    Group 
                              2018   2017 
                              GBPm   GBPm 
Net interest income            (7)    (5) 
Current service cost            41     31 
Past service and GMP costs      41      1 
Administration costs             8      8 
                                83     35 
 

Movements in the present value of defined benefit scheme obligations were as follows:

 
                                                                   Group 
                                                          2018      2017 
                                                          GBPm      GBPm 
At 1 January                                          (11,583)  (11,082) 
Current service cost paid by Santander UK plc             (27)      (30) 
Current service cost paid by subsidiaries                 (14)       (1) 
Current service cost paid by fellow Banco Santander 
 subsidiaries                                                -      (12) 
Interest cost                                            (282)     (305) 
Employer salary sacrifice contributions                    (6)       (6) 
Past service cost                                          (1)       (1) 
GMP equalisation cost                                     (40)         - 
Remeasurement due to actuarial movements arising 
 from: 
 
  *    Changes in demographic assumptions                   56       151 
 
  *    Experience adjustments                             (15)        11 
 
  *    Changes in financial assumptions                    675     (700) 
Benefits paid                                              433       392 
At 31 December                                        (10,804)  (11,583) 
 

Movements in the fair value of the schemes' assets were as follows:

 
                                                             Group 
                                                      2018    2017 
                                                      GBPm    GBPm 
At 1 January                                        11,746  11,218 
Interest income                                        289     310 
Contributions paid by employer and scheme members      184     171 
Contributions paid by fellow Banco Santander 
 subsidiaries                                            -      12 
Administration costs paid                              (8)     (8) 
Return on plan assets (excluding amounts included 
 in net interest expense)                            (246)     435 
Benefits paid                                        (433)   (392) 
At 31 December                                      11,532  11,746 
 

Actuarial assumptions

The principal actuarial assumptions used for the defined benefit schemes were:

 
                                                   2018   2017 
                                                      %      % 
To determine benefit obligations: 
- Discount rate for scheme liabilities              2.9    2.5 
- General price inflation                           3.2    3.2 
- General salary increase                           1.0    1.0 
- Expected rate of pension increase                 2.9    2.9 
 
                                                  Years  Years 
Longevity at 60 for current pensioners, on 
 the valuation date: 
- Males                                            27.3   27.4 
- Females                                          30.1   30.1 
Longevity at 60 for future pensioners currently 
 aged 40, on the valuation date: 
- Males                                            28.7   28.9 
- Females                                          31.6   31.7 
 

Discount rate for scheme liabilities

The rate used to discount the retirement benefit obligation is based on the annual yield at the balance sheet date of high quality corporate bonds on that date. There are only a limited number of higher quality Sterling-denominated corporate bonds, particularly those that are longer-dated. Therefore, in order to set a suitable discount rate, we need to construct a corporate bond yield curve. We consider a number of different data sources and methods of projecting forward the corporate bond curve. When considering an appropriate assumption, we project forward the expected cash flows of the Scheme and adopt a single equivalent cash flow weighted discount rate, subject to management judgement.

During 2018 we reduced the level of management adjustment to the discount rate, noting the expanded range of different models used by UK companies, and the relatively higher discount rates being adopted. At 31 December 2018 this increased the discount rate applied and had a positive impact of GBP104m on the accounting surplus.

General price inflation

Consistent with our discount rate methodology, we set the inflation assumption using the expected cash flows of the Scheme, fitting them to an inflation curve to give a weighted average inflation assumption. We then deduct an inflation risk premium to reflect the compensation holders of fixed rate instruments expect to receive for taking on the inflation risk. This premium is subject to a cap, to better reflect management's view of inflation expectations.

During the year, the assumptions for setting the inflation risk premium were updated to reflect management's current views of long term inflation. At 31 December 2018, this had a negative impact of GBP65m on the accounting surplus.

Expected rate of pension increase

During the year, the methodology for setting the expected rate of pension increases was changed to better represent the current expectations for inflation volatility and the impact of caps and collars on pension increases. The revised pension increase assumption methodology uses a stochastic model, which is calibrated to consider both the observed historical volatility term structure and derivative pricing. The model provides an improvement in estimate because it allows for the likelihood that high or low inflation in one year feeds into inflation remaining high or low in the next year. At 31 December 2018 this had a negative impact of GBP85m on the accounting surplus.

Mortality assumptions

The mortality assumptions are based on an independent analysis of the Santander (UK) Group Pension Scheme's actual mortality experience, carried out as part of the triennial actuarial valuations, together with recent evidence from the Continuous Mortality Investigation Table 'S2 Light' mortality tables. An allowance is then made for expected future improvements to life expectancy based on the Continuous Mortality Investigation Tables.

During 2018 we adopted the CMI 2017 projection model for future improvements in life expectancy with a long-term rate of future improvements to life expectancy of 1.25% for male and female members. This model incorporates the latest available data on trends in life expectancy. At 31 December 2018, this had a positive impact of GBP57m on the accounting surplus.

32. CONTINGENT LIABILITIES AND COMMITMENTS

 
                                                              Group 
                                                    2018(1)    2017 
                                                       GBPm    GBPm 
Guarantees given to subsidiaries and fellow 
 subsidiaries of Santander UK Group Holdings 
 plc                                                      -       - 
Guarantees given to third parties                     1,610   1,557 
Formal standby facilities, credit lines and 
 other commitments with original term to maturity 
 of: 
 
  *    One year or less                               8,550  10,664 
 
  *    Later than one year                           31,561  31,278 
                                                     41,721  43,499 
 
 
(1)  For segmental and credit risk staging analysis relating to off-balance 
      sheet exposures, see the IFRS 9 credit quality table in the 'Santander 
      UK group level - credit risk review' section. 
 

Other legal actions and regulatory matters

Santander UK engages in discussion, and co-operates, with the FCA, PRA and other regulators and government agencies in various jurisdictions in their supervision and review of Santander UK including reviews exercised under statutory powers, regarding its interaction with past and present customers, both as part of general thematic work and in relation to specific products, services and activities. During the ordinary course of business, Santander UK is also subject to complaints and threatened legal proceedings brought by or on behalf of current or former employees, customers, investors or other third parties, in addition to legal and regulatory reviews, challenges and tax or enforcement investigations or proceedings in various jurisdictions. All such matters are assessed periodically to determine the likelihood of Santander UK incurring a liability.

In those instances where it is concluded that it is not yet probable that a quantifiable payment will be made, for example because the facts are unclear or further time is required to fully assess the merits of the case or to reasonably quantify the expected payment, no provision is made. In addition where it is not currently practicable to estimate the possible financial effect of these matters, no provision is made.

Payment Protection Insurance

Note 30 details our provisions including those in relation to PPI. In relation to a specific PPI portfolio of complaints, a legal dispute regarding allocation of liability is in its early stages. There are factual issues to be resolved which may have legal consequences including in relation to liability. These issues create uncertainties which mean that it is difficult to reliably predict the resolution of the matter including timing or the significance of the possible impact. The PPI provision includes our best estimate of Santander UK's liability to the specific portfolio. Further information has not been provided on the basis that it would be seriously prejudicial.

German dividend tax arbitrage transactions

Santander UK plc, ANTS and Cater Allen International Limited (all subsidiaries of Santander UK Group Holdings plc) are currently under investigation by the Cologne Criminal Prosecution Office and the German Federal Tax Office in relation to historical involvement in German dividend tax arbitrage transactions (known as cum/ex transactions). We are cooperating with the German authorities and are conducting our own internal investigation into the matters in question. There are factual issues to be resolved which may have legal consequences including potentially material financial penalties. These issues create uncertainties which mean that it is difficult to predict with reasonable certainty the resolution of the matter including timing or the significance of the possible impact.

41. FINANCIAL INSTRUMENTS

a) Measurement basis of financial assets and liabilities

Financial assets and financial liabilities are measured on an ongoing basis either at fair value or at amortised cost. Note 1 describes how the classes of financial instruments are measured, and how income and expenses, including fair value gains and losses, are recognised.

e) Fair values of financial instruments carried at amortised cost

The following tables analyse the fair value of the financial instruments carried at amortised cost at 31 December 2018 and 2017, including their levels in the fair value hierarchy - Level 1, Level 2 and Level 3. It does not include fair value information for financial assets and financial liabilities carried at amortised cost if the carrying amount is a reasonable approximation of fair value. Cash and balances at central banks, which consist of demand deposits with the Bank of England and, in 2017, the US Federal Reserve, together with cash in tills and ATMs, have been excluded from the table as the carrying amount is deemed an appropriate approximation of fair value. The fair value of the portfolio of UK Government debt securities, included in other financial assets at amortised cost, is the only financial instrument categorised in Level 1 of the fair value hierarchy.

 
                                                                                                           Group 
                                                                 2018                                       2017 
                                      Fair value                                 Fair value 
                            Level   Level    Level           Carrying  Level   Level    Level           Carrying 
                                1       2        3    Total     value      1       2        3    Total     value 
                             GBPm    GBPm     GBPm     GBPm      GBPm   GBPm    GBPm     GBPm     GBPm      GBPm 
Assets 
Loans and advances 
 to customers                   -       -  204,061  204,061   201,289      -   6,331  195,335  201,666   199,340 
Loans and advances 
 to banks                       -   2,739       60    2,799     2,799      -   2,894      556    3,450     3,463 
Reverse repurchase 
 agreements - non trading       -  21,130        -   21,130    21,127      -   2,614        -    2,614     2.614 
Other financial assets 
 at amortised cost          6,390     721        -    7,111     7,229 
Financial investments                                                  6,435   2,211        -    8,646     8,758 
                            6,390  24,590  204,121  235,101   232,444  6,435  14,050  195,891  216,376   214,175 
Liabilities 
Deposits by customers           -      21  178,160  178,181   178,090      -       -  183,790  183,790   183,648 
Deposits by banks               -  16,243      989   17,232    17,221      -  12,164      557   12,721    12,708 
Repurchase agreements 
 - non trading                  -  10,923        -   10,923    10,910      -   1,085        -    1,085     1,076 
Debt securities in 
 issue                          -  47,787        -   47,787    46,692      -  44,296        -   44,296    42,633 
Subordinated liabilities        -   3,877        -    3,877     3,601      -   4,256        -    4,256     3,793 
                                -  78,851  179,149  258,000   256,514      -  61,801  184,347  246,148   243,858 
 

f) Fair values of financial instruments measured at fair value

The following tables summarise the fair values of the financial assets and liabilities accounted for at fair value at 31 December 2018 and 2017, analysed by their levels in the fair value hierarchy - Level 1, Level 2 and Level 3.

 
                                                                                                               Group 
                                                                 2018                               2017 
                                       Level    Level  Level            Level     Level  Level 
                                           1        2      3    Total       1         2      3     Total   Valuation 
                                        GBPm     GBPm   GBPm     GBPm    GBPm      GBPm   GBPm      GBPm   technique 
Assets 
                 Securities 
                  purchased 
                  under resale 
Trading assets    agreements               -        -      -        -       -     8,870      -     8,870           A 
 Debt securities                           -        -      -        -   5,156         -      -     5,156           - 
 Equity securities                         -        -      -        -   9,662         -      -     9,662           - 
 Cash collateral                           -        -      -        -       -     6,156      -     6,156           A 
 Short-term loans                          -        -      -        -     656        55      -       711           A 
                                           -        -      -        -  15,474    15,081      -    30,555 
Derivative 
 financial       Exchange rate 
 instruments      contracts                -    4,323     25    4,348       -     6,061     16     6,077           A 
 Interest rate 
  contracts                                -    2,526      6    2,532       -    23,435     12    23,447       A & C 
 Equity and credit 
  contracts                                -      188     63      251       -       861     36       897       B & D 
 Netting                                   -  (1,872)      -  (1,872)       -  (10,479)      -  (10,479) 
                                           -    5,165     94    5,259       -    19,878     64    19,942 
Other financial 
 assets at       Loans and advances 
 FVTPL            to customers             -       12     82       94       -     1,485     64     1,549           A 
                                                                                                              A, B & 
 Debt securities                          18    2,339    894    3,251     184       187    176       547           D 
                 Equity securities         -        -      -        -                                              B 
 Reverse repurchase 
  agreements - 
  non trading                              -    2,272      -    2,272       -         -      -         -           A 
                                          18    4,623    976    5,617     184     1,672    240     2,096 
Financial 
 assets at 
 FVOCI           Debt securities      12,487      742      -   13,229                                              D 
 Loans and advances 
  to customers                             -        -     73       73                                              D 
                                      12,487      742     73   13,302 
Financial        Available-for-sale 
 investments      - debt securities                                     8,770         2      -     8,772           C 
 Available-for-sale 
  - equity securities                                                      19         9     53        81           B 
                                                                        8,789        11     53     8,853 
Total assets at fair 
 value                                12,505   10,530  1,143   24,178  24,447    36,642    357    61,446 
 
Liabilities 
                 Securities sold 
Trading           under repurchase 
 liabilities      agreements               -        -      -        -       -    25,504      -    25,504           A 
 Short positions 
  in securities 
  and unsettled 
  trades                                   -        -      -        -   3,694         -      -     3,694           - 
 Cash collateral                           -        -      -        -       -     1,911      -     1,911           A 
                 Short-term deposits       -        -      -        -       -         -      -         -           - 
                                           -        -      -        -   3,694    27,415      -    31,109 
Derivative 
 financial       Exchange rate 
 instruments      contracts                -      528     23      551       -     4,176     15     4,191           A 
 Interest rate 
  contracts                                -    2,515      7    2,522       -    23,199      5    23,204       A & C 
 Equity and credit 
  contracts                                -      132     36      168       1       653     43       697       B & D 
 Netting                                   -  (1,872)      -  (1,872)       -  (10,479)      -  (10,479) 
                                           -    1,303     66    1,369       1    17,549     63    17,613 
Other financial 
 liabilities     Debt securities 
 at FVTPL         in issue                 -      983      7      990       -     1,629      6     1,635           A 
 Structured deposits                       -      104     29      133       -       680      -       680           A 
 Repurchase agreements 
  - non trading                            -    2,110      -    2,110       -         -      -         -           A 
 Collateral and 
  associated financial 
  guarantees                               -    3,040     13    3,053                                              D 
                                           -    6,237     49    6,286       -     2,309      6     2,315 
Total liabilities 
 at fair value                             -    7,540    115    7,655   3,695    47,273     69    51,037 
 

g) Fair value adjustments

The internal models incorporate assumptions that Santander UK believes would be made by a market participant to establish fair value. Fair value adjustments are adopted when Santander UK considers that there are additional factors that would be considered by a market participant that are not incorporated in the valuation model.

Santander UK classifies fair value adjustments as either 'risk-related' or 'model-related'. The fair value adjustments form part of the portfolio fair value and are included in the balance sheet values of the product types to which they have been applied. The magnitude and types of fair value adjustment are listed in the following table:

 
                                                   2018   2017 
                                                   GBPm   GBPm 
Risk-related: 
 
  *    Bid-offer and trade specific adjustments      13     34 
 
  *    Uncertainty                                   36     43 
 
  *    Credit risk adjustment                         9     36 
 
  *    Funding fair value adjustment                  4      6 
                                                     62    119 
Model-related                                         5      8 
Day One profit                                        -      1 
                                                     67    128 
 

h) Internal models based on information other than market data (Level 3)

Reconciliation of fair value measurement in Level 3 of the fair value hierarchy

The following table sets out the movements in Level 3 financial instruments in 2018 and 2017:

 
                                                                           Assets                             Liabilities 
                                                              Other  Financial 
                                                          financial     assets                                         Other 
                                                             assets   at FVOCI                                     financial 
                                                                 at       GBPm    Financial                      liabilities 
                                             Derivatives      FVTPL             investments  Total  Derivatives     at FVTPL  Total 
                                                    GBPm       GBPm                    GBPm   GBPm         GBPm         GBPm   GBPm 
At 31 December 2017                                   64        240                      53    357         (63)          (6)   (69) 
Adoption of IFRS 9                                     -        598        199         (53)    744            -            -      - 
At 1 January 2018                                     64        838        199            -  1,101         (63)          (6)   (69) 
Total (losses)/gains 
 recognised in profit 
 or loss: 
 
  *    Fair value movements                           28        (5)        (5)                  18            1         (13)   (12) 
 
  *    Foreign exchange and other movements          (5)          -          -                 (5)            5          (1)      4 
Transfers in                                          35         18          -                  53         (31)         (29)   (60) 
Additions                                              -        280         17                 297            -            -      - 
Sales                                                  -       (95)          -                (95)            -            -      - 
Settlements                                         (28)       (60)      (138)               (226)           22            -     22 
At 31 December 2018                                   94        976         73               1,143         (66)         (49)  (115) 
 
(Losses)/gains recognised 
 in profit or loss 
 relating to assets 
 and liabilities held 
 at the 
 end of the year                                      23        (5)        (5)                  13            6         (14)    (8) 
                                                                                =========== 
 
At 1 January 2017                                    103        264                      32    399         (74)          (6)   (80) 
Total (losses)/gains 
 recognised in profit 
 or loss: 
 
  *    Fair value movements                         (32)       (16)                       -   (48)           14            -     14 
 
  *    Foreign exchange and other movements           32          -                       -     32         (32)            -   (32) 
Gains recognised in 
 other comprehensive 
 income                                                -          -                      21     21            -            -      - 
Additions                                              9          -                       -      9          (2)            -    (2) 
Sales                                                  -        (8)                       -    (8)            -            -      - 
Settlements                                         (48)          -                       -   (48)           31            -     31 
At 31 December 2017                                   64        240                      53    357         (63)          (6)   (69) 
 
(Losses)/gains recognised 
 in profit or loss 
 relating to assets 
 and liabilities held 
 at the 
 end of the year                                       -       (16)                       -   (16)         (18)            -   (18) 
                                                                                =========== 
 

43. ring-fencing

Regulation

The Financial Services (Banking Reform) Act 2013 inserted provisions into the Financial Services and Markets Act 2000 (FSMA) and related legislation (the Banking Reform Legislation) requiring the Santander UK group amongst a number of other UK banking groups, to operationally and legally separate certain retail banking activities from certain wholesale or investment banking activities by 1 January 2019. This is known as 'ring-fencing'. The Banking Reform Legislation specifies:

 
   Certain banking services or activities (principally deposit taking from 
-   individuals and SMEs) which must be undertaken by a ring-fenced bank. 
   Certain banking services and activities, along with certain types of 
    credit risk exposure or off-balance sheet items, which a ring-fenced 
-   bank will be prohibited from carrying on or incurring (prohibited business). 
 

As a result, under the ring-fencing regime, a ring-fenced bank is only permitted to carry on banking services or activities that are not prohibited (permitted business).

Santander UK group model

Our ring-fence structure was completed ahead of the 1 January 2019 regulatory deadline. Its implementation involved a ring-fencing transfer scheme (RFTS) between Santander UK plc, ANTS and Banco Santander SA, as well as asset sales and the rundown of certain short-term positions. Under our chosen model:

 
-  Santander UK plc is the primary ring-fenced bank within a ring-fenced 
    bank sub-group and serves all of our personal customers in the UK, and 
    the majority of our business banking customers. Santander UK plc also 
    broadly, to the extent allowed by the legislation, continues to hold 
    and serve Santander's corporate banking business in the UK. Any products 
    Santander UK can't offer, or customers it can't serve, from within the 
    ring-fenced bank (which includes some Corporate & Investment Banking 
    business and some Corporate & Commercial Banking customers) are, in 
    most cases, provided or served by the wider Banco Santander group, notably 
    through its Banco Santander London Branch. Santander UK plc continues 
    to be a subsidiary of Santander UK Group Holdings plc, and is the holding 
    company of the Santander UK ring-fenced bank sub-group. Cater Allen 
    Limited is also a ring-fenced bank and part of the Santander UK ring-fenced 
    bank sub-group. Neither Santander UK plc nor Cater Allen Limited conduct 
    prohibited business. 
-  ANTS was emptied of most assets and liabilities, except for a small 
    pool of residual assets and liabilities, and became a wholly-owned direct 
    subsidiary of Santander UK Group Holdings plc, outside the ring-fenced 
    bank. The prohibited business of ANTS, which principally included our 
    derivatives business with financial institutions, certain corporates 
    and our short term markets business, was either transferred to Banco 
    Santander London Branch or, in the case of the majority of our short 
    term markets business, was run down. The majority of the permitted business 
    of ANTS transferred to Santander UK plc, with a small amount of the 
    permitted business of ANTS transferring to Banco Santander London Branch. 
-  The business of the Crown Dependency branches (Jersey and Isle of Man) 
    of Santander UK plc was sold to ANTS pursuant to transfer schemes effected 
    under relevant Jersey and Isle of Man law, and therefore transferred 
    out of the ring-fenced bank. 
 

Any associated business transfers to Banco Santander London Branch were made for a cash consideration equivalent to the book value of the associated assets and liabilities, which represents a fair value for the Santander UK group. Costs to sell were immaterial. Our ring-fence structure is now in place with all required transfers completed. Compliance with ring-fencing legislation has involved significant effort over a number of years, with a total cost of cGBP240m.

44. TRANSITION TO IFRS 9

Statutory balance sheet reconciliation under IAS 39 and IFRS 9

The measurement categories and carrying amounts of financial assets determined in accordance with IAS 39 and IFRS 9 are compared below, illustrating a total net assets decrease of GBP192m as a result of the application of IFRS 9:

 
                                                                                                                                     Group 
                           IAS 39                                                              IFRS 9 
                                     Carrying                                                        Carrying                         IFRS 
                                       amount                                                          amount                    9 Balance 
                                          (31                                                              (1                        Sheet 
                                     December                                                         January  Re-presentation  (1 January 
                Measurement             2017)  Reclassifications(1)  Remeasurement(2)  Measurement      2018)              (6)       2018) 
Assets           category                GBPm                  GBPm              GBPm   category         GBPm             GBPm        GBPm 
Cash 
 and balances 
 with 
 central        Loans &                                                                Amortised 
 banks           receivables           32,771                     -                 -   cost           32,771                -      32,771 
Trading                                                                                FVTPL 
 assets         FVTPL                  30,536                     -                 -  (Mandatory)     30,536                -      30,536 
 FVTPL                                     19                     -                 -  FVOCI               19          (19)(a)           - 
                                       30,555                     -                 -                  30,555             (19)      30,536 
Derivative 
 financial                                                                             FVTPL 
 instruments    FVTPL (Trading)        19,942                     -                 -  (Mandatory)     19,942                -      19,942 
Other 
 financial 
 assets                                                                                Amortised 
 at FVTPL(3)    FVTPL (Designated)      1,022               (45)(b)                 -   cost              977         (977)(b)           - 
                                                                                       FVTPL 
 FVTPL (Designated)                       836                     -                 -  (Designated)       836                -         836 
                                                                                       FVTPL 
 FVTPL (Designated)                       238                     -                 -  (Mandatory)     238(c)         1,181(d)       1,419 
                                        2,096                  (45)                 -                   2,051              204       2,255 
Loans 
 and advances 
 to             Loans &                                                                Amortised 
 customers(4)    receivables          199,068                     -             (211)   cost          198,857           977(b)     199,834 
 Loans & 
  receivables                             181                (1)(a)                 -  FVOCI              180         (180)(a)           - 
 Loans &                                                                               FVTPL 
  receivables                              91                     -                 -  (Mandatory)         91          (91)(d)           - 
                                      199,340                   (1)             (211)                 199,128              706     199,834 
Loans 
 and advances   Loans &                                                                Amortised 
 to banks        receivables            3,463                     -                 -   cost            3,463                -       3,463 
Reverse 
 repurchase 
 agreements 
 - non          Loans &                                                                Amortised 
 trading         receivables            2,614                     -                 -   cost            2,614                -       2,614 
Other 
 financial 
 assets 
 at amortised                                                                          Amortised 
 cost                                                                                   cost                -         7,776(e)       7,776 
Financial 
 assets 
 at FVOCI                                                                              FVOCI                -      8,942(a)(f)       8,942 
Financial       Loans &                                                                Amortised 
 investments     receivables            1,198                     -                 -   cost            1,198       (1,198)(e) 
 Loans &                                                                               FVTPL 
  receivables                             982                (2)(d)                 -  (Mandatory)        980         (980)(d) 
 Available-for-sale                     8,743                     -                 -  FVOCI            8,743       (8,743)(f) 
                                                                                       FVTPL 
 Available-for-sale                        29                     -                 -  (Mandatory)         29          (29)(d) 
                                                                                       Amortised 
 Held-to-maturity                       6,578                     -                 -   cost            6,578       (6,578)(e) 
                                                                                       FVTPL 
 Available-for-sale                        81                     -                 -  (Mandatory)         81          (81)(d) 
                                       17,611                   (2)                --                  17,609         (17,609) 
Other 
 assets         Other assets            6,373                   (1)                    Other assets     6,372                -       6,372 
Total 
 assets 
 (pre-deferred 
 tax asset 
 )(5)                                 314,765                  (49)             (211)                 314,505                -     314,505 
 
 
(1)  Gross (pre-tax) impact on assets resulting from facilities 
      impacted by the IFRS 9 classification and measurement rules. 
(2)  Gross (pre-tax) impact of facilities that were subject to 
      an incurred loss assessment under IAS 39, and are now subject 
      to an ECL assessment under IFRS 9; and facilities that have 
      been reclassified from a non-amortised cost basis to an amortised 
      cost basis. There is no loss allowance movement attributable 
      to held-to-maturity investments or available-for-sale financial 
      assets reclassified to amortised cost. 
(3)  The balance sheet category for 'Financial assets designated 
      at fair value' has been changed to 'Other financial assets 
      at fair value through profit or loss' following the adoption 
      of IFRS 9. 
(4)  Of the GBP211m increase in loss allowance, GBP50m related 
      to off-balance sheet exposures which, for presentation purposes, 
      have been aggregated in the assets section. For more on this, 
      see Note 14. 
(5)  The impact of transition to IFRS 9 gave rise to a deferred 
      tax asset of GBP68m, of which GBP14m is attributable to 'Reclassifications', 
      and GBP54m to 'Remeasurement'. This deferred tax asset was 
      offset against our deferred tax liabilities. 
(6)  Gross (pre-tax) impact of re-presentations resulting from 
      the adoption of IFRS 9. 
 

Reclassification and re-presentation

The columns for 'Reclassifications' and 'Re-presentations' in the table above capture the following changes resulting from the adoption of IFRS 9:

 
(a)  Of the financial assets at FVOCI of GBP8,942m, GBP199m was previously 
      classified as trading assets of GBP19m (measured at FVTPL) and loans 
      and advances to customers of GBP180m (measured at amortised cost). As 
      these financial assets were held within hold to collect and sell business 
      models, they were re-measured at FVOCI on adoption of IFRS 9 (which 
      also resulted in a GBP1m downward remeasurement of loans and receivables). 
(b)  The Santander UK group elected to re-measure Social Housing loans from 
      FVTPL to amortised cost to reflect the hold to collect business model. 
      This resulted in a GBP45m downward remeasurement of the financial asset 
      and a reclassification of the remaining balance of GBP977m from other 
      financial assets at FVTPL to loans and advances to customers at amortised 
      cost. 
(c)  Other financial assets of GBP238m, previously designated at FVTPL under 
      IAS 39, are now mandatorily held at FVTPL, as there is no longer an 
      option to bifurcate embedded derivatives under IFRS 9 and they fail 
      the SPPI test. 
(d)  Other financial assets at FVTPL of GBP1,181m were previously classified 
      as financial investments of GBP980m (measured at amortised cost), financial 
      investments of GBP110m (measured at available-for-sale), and loans and 
      advances to customers of GBP91m (measured at amortised cost). As these 
      financial assets do not have SPPI characteristics, they were mandatorily 
      measured at FVTPL on adoption of IFRS 9 (which also resulted in a GBP2m 
      downward remeasurement of loans and receivables) and were reclassified 
      to other financial assets at FVTPL. 
(e)  Other financial assets at amortised cost of GBP7,776m were previously 
      classified as financial investments (measured at amortised cost). On 
      adoption of IFRS 9, the Santander UK group split the 'financial investments' 
      balance sheet line item between 'other financial assets at amortised 
      cost' and 'financial assets at FVOCI'. This aligned the balance sheet 
      line items to the IFRS 9 accounting classifications and provides a clearer 
      understanding of our financial position. 
(f)  Of the financial assets at FVOCI of GBP8,942m, GBP8,743m was previously 
      classified as financial investments (and measured at available-for-sale). 
      The reclassification was part of the alignment of the balance sheet 
      line items and IFRS 9 accounting classifications described above. 
 

Reclassifications of debt instruments

For financial assets that were reclassified on transition to IFRS 9, the following table shows their fair value at 31 December 2018 and the fair value gain or loss that would have been recognised if these financial assets had not been reclassified:

 
                                                                  Group 
                                                                   2018 
                                                                   GBPm 
To amortised cost from FVTPL: 
Fair value at 31 December 2018                                    1,347 
Fair value gain that would have been recognised during the year 
 if the financial asset had not been reclassified                   120 
 

The effective interest rate of these debt instruments on the date of initial application of IFRS 9 was 3.35%. In 2018, interest income of GBP21m was recognised for these debt instruments.

45. EVENTS AFTER THE BALANCE SHEET DATE

There have been no significant events between 31 December 2018 and the date of approval of these financial statements which would require a change to or additional disclosure in the financial statements, except for the following:

In January 2019, we announced plans to reshape our branch network and close 140 branches in response to changes in how customers are choosing to carry out their banking. Our future branch network, with approximately 615 branches, will be made up of a combination of larger branches offering improved community facilities to support local businesses and customers, and smaller branches using the latest technology to offer customers more convenient access to banking services. Furthermore, in order to deliver a branch network for the future, 100 branches will be refurbished over the next two years through an investment of GBP55m. At 31 December 2018, no provision was recognised in respect of these plans as the relevant criteria under IAS 37 'Provisions, contingent liabilities and contingent assets' had not been met.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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February 27, 2019 02:15 ET (07:15 GMT)

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