ISLANDIA, N.Y., Dec. 8, 2010 /PRNewswire/ -- CA Technologies
(Nasdaq: CA) today further executed on its service assurance
strategy to help organizations optimize business services by
announcing significant enhancements to its service operations and
infrastructure management portfolios. Leading the list of products
with new functionality is CA Spectrum® Service Assurance and CA
Infrastructure Management. Together with its offerings for
application performance management (APM), CA Technologies service
assurance products help optimize business service performance
across physical, virtual and cloud environments for today's large
enterprises and the service providers and integrators that support
them.
Designed for service operations management, CA Spectrum Service
Assurance is a game-changing solution, allowing customers to
transform their IT management from traditional technology
monitoring to an increased focus on business services. Today, CA
Technologies announced a new version of CA Spectrum Service
Assurance that accelerates the linkage across many IT disciplines,
including APM, network and systems management, service desk
management, and workload automation products. This advanced
integration platform accommodates both CA Technologies and
third-party products, and can deliver IT professionals a 360-degree
understanding of service quality, risk and health.
"CA Technologies Spectrum Service Assurance delivers a single
pane of glass into the IT service infrastructure by utilizing
standardization and simple but flexible integrations," said
Donavan Pantke, senior network
engineer, Appriss, Inc. "Where it once took an army of specialists
to integrate IT Service Management, this product does in a fraction
of the time and cost."
Building on its service assurance strategy for holistic
performance management, the CA Infrastructure Management solution
now integrates CA eHealth Performance Manager with the CA NetQoS
Performance Center. As a result, customers can leverage the
Performance Center as a unified platform that delivers visual
integration and workflows for CA eHealth Performance Manager with
other CA Technologies solutions spanning network traffic analysis,
application response time monitoring, long-term packet capture and
unified communications monitoring. This provides CA eHealth
Performance Manager users with a more comprehensive view of
performance across their IT infrastructures, along with easier
reporting and administration.
"As IT operations teams make the transition from tactical
firefighting to strategic, proactive assurance, one of the most
important issues has been widespread awareness of the need to
understand user experience," said Jim
Frey, research director, Enterprise Management Associates.
"Just as important, products such as those from CA Technologies
that provide integrated and unified views of a service are an
important piece of the solution that businesses need to make sure
they understand the health of each service and support it according
to its business value and cost."
A new version of the CA NetQoS ReporterAnalyzer™ traffic
analysis solution was also announced today and adds administration
and reporting capabilities for multi-tenant environments as well as
autonomous system (AS) and Border Gateway Protocol (BGP) reporting,
both of which are critical for service providers and
cloud-connected enterprises embracing new IT delivery models.
"While managing and controlling the infrastructure is still a
critical competency for IT organizations, it's becoming paramount
for IT leaders to orient their teams with the user and transaction
at the forefront," said Christopher
Cook, general manager, Service Assurance, CA Technologies.
"To that end, we took a hard look at how to change and evolve our
service assurance portfolio to deliver the capabilities that our
customers can leverage to get an accurate picture of users,
transactions and applications with a clear understanding of the
underlying infrastructure."
For more information about the new products, please visit our
blog, Service Assurance Daily.
(Logo: http://photos.prnewswire.com/prnh/20100516/NY05617LOGO
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About CA Technologies
CA Technologies (Nasdaq: CA) is an IT management software and
solutions company with expertise across all IT environments – from
mainframe and distributed, to virtual and cloud. CA Technologies
manages and secures IT environments and enables customers to
deliver more flexible IT services. CA Technologies innovative
products and services provide the insight and control essential for
IT organizations to power business agility. The majority of the
Global Fortune 500 relies on CA Technologies to manage evolving IT
ecosystems. For additional information, visit CA Technologies at
www.ca.com.
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SOURCE CA Technologies