CA Technologies Transforms Service Delivery to Help Businesses Drive a Superior Customer Experience
15 Janvier 2013 - 3:00PM
Business Wire
CA Technologies (NASDAQ: CA) today announced a new release of CA
Workload Automation, a powerful cross-enterprise solution designed
to set a new standard for how business services are delivered by
automating workloads that drive mission-critical business
processes. With an enhanced user interface (UI) and expanded
application and platform support, the solution offers an integrated
user experience across distributed, mainframe and cloud platforms
helping to optimize cost and increase the speed of business service
delivery.
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“We have relied on CA Workload Automation for several years to
process application workloads, such as financials, manufacturing
resource planning (MRP), control and ordering,” said Jeremiah
Smith, information systems administrator, Harris Corporation. “The
solution allows our application teams to gain insight into their
job schedules during the day, including what processes are running
and how so they can solve problems more quickly.”
“Workload automation sits at the heart of the business services
delivered by enterprises around the world. It is the workhorse that
manages the processes critical to business operations,” said Mark
Combs, senior vice president, Strategy, Mainframe, CA Technologies.
“This release further builds on our rich history of reducing
complexity and costs for our customers, and driving improved
operational efficiency to better meet service level agreements and
drive a superior experience for their customers.”
CA Workload Automation includes several new capabilities that
help customers reduce the complexity of managing workloads across
the hybrid computing environment of distributed, mainframe and
cloud. Supported by new releases of CA Workload Automation AE, CA
Workload Automation iDash and CA Workload Automation iXP, among
others, the solution helps improve business service delivery to
drive a positive customer experience.
- New Broad and Expansive
Capabilities: Integrated workload automation capabilities help
IT to better manage workloads, support a broader range of
applications, and exploit newer platform technology such as
Mainframe zIIP Specialty Engines, SQL Server Integration Services,
Web services, and Tandem NSK.
- Rich Graphical User Interface:
An enhanced UI provides IT with advanced monitoring and reporting
capabilities that automate administrative tasks and accelerate
root-cause analysis, resulting in improved service levels and IT
efficiency. It also reduces reliance on maintaining customized
processes and manual efforts, resulting in lower costs of managing
complex workloads.
- Ease of Deployment and
Maintenance: New migration utilities help organizations more
rapidly deploy, upgrade and manage workloads with less risk across
the enterprise, resulting in improved time-to-value for their
investments.
“CA Technologies clearly recognizes the increasingly important
role workload automation plays in the successful delivery of
business services,” said Torsten Volk, senior analyst, Enterprise
Management Associates. “The company provides a single,
comprehensive workload automation solution that helps IT
organizations master the complexity of managing disparate services.
In particular, we are impressed by the solution’s analytics
capability that minimizes risk of job failures, improves
application availability and enables businesses to better meet SLAs
and drive positive customer experience.”
“We’ve partnered with CA Technologies for the past 10 years and
share its vision to transform business service delivery by
transitioning workload automation from simple batch scheduling to a
dynamic, process-driven operation,” said Bob Schwartz, president
and CEO, Robert Mark Technologies, a CA Technologies partner. “CA
Technologies has continuously done its due diligence with customers
to understand and deliver on their needs, and the latest release of
CA Workload Automation is proof positive of that. With the
integration, enhanced user interface and cross-platform support,
customers can better achieve the flexibility and scalability to
meet their unique needs.”
“Over the years, thousands of organizations, including some of
the largest financial services companies on Wall Street, have
relied on CA Workload Automation to provide timely processing of
mission-critical application workloads,” said Pavel Vaynshtok,
president, Wall Street CA Workload Automation User Group. “This
release of CA Workload Automation brings new benefits to the table
such as potential cost-savings realized from the integration and
support of some of the most popular software used in the data
center. This support reduces the amount of scripting required by
development and it provides a single-view framework for an entire
workload.”
For more information about CA Workload Automation, visit
www.ca.com/main-advantage.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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Copyright © 2013 CA. All Rights Reserved. One CA Plaza,
Islandia, N.Y. 11749. All other trademarks, trade names, service
marks, and logos referenced herein belong to their respective
companies. Some information and results identified above are based
upon the speaker’s experiences with the referenced software product
in a variety of environments, which may include production and
nonproduction environments. Past performance of the software
products in such environments is not necessarily indicative of the
future performance of such software products in identical, similar
or different environments.
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