The company generated $23.9 million in
Operating Cash Flow and $23.9 million in free cash flow in fiscal
year 2024, Q4 revenue increased 5% from Q3 2024.
Expensify, Inc. (Nasdaq: EXFY), a payments superapp that helps
individuals and businesses around the world simplify the way they
manage money across expenses, corporate cards and bills, today
released a letter to shareholders from Founder and CEO David
Barrett alongside results for its quarter and year ended December
31, 2024.
A Message From Our
Founder
Quite simply, another great quarter, capping off an exciting
year. The numbers speak for themselves:
- Q4 Revenue is up 5% q/q, FY24 Net loss is down 76% y/y
and FY24 Adjusted EBITDA is up 199% y/y – to a whopping $39.4
million.
- We generated $23.9 million in Operating Cash Flow and $23.9
million in free cash flow – beating the high end of our 2024
forecast by 19% even after raising it multiple times throughout the
year.
- Expensify Card spend is up 44% y/y, and interchange is up
54% y/y – essentially all of which is revenue now that we've
effectively completed our migration to the new card program (which
treats interchange as revenue, not as a contra expense, and earns
more interchange per swipe).
- And my personal favorite, we paid off $22.7 million in debt –
making us debt free.
These results weren't easy, and are the early results of our
integration of "deep AI" – not surface level, gimmicky
features, but AI applied to complex systems that have previously
required large teams of human agents. For example:
- We have virtually eliminated human intervention in the
SmartScan process, and now leverage a highly tuned and backtested
AI model that results in faster, more accurate scans, across more
languages and complex formats than ever – at 25% the
cost.
- We made a major upgrade to our hybrid-AI Concierge system,
where AI takes a first pass at every new conversation, resulting in
~80% fewer "escalations" to our human team in February '25.
Not only has this increased the speed and accuracy of "basic"
customer requests, it has freed up substantially more time for our
human team to proactively engage with customers via account
management calls.
- We are evaluating the transcripts of every customer call based
on documented best practices, providing real-time feedback to our
sales team and support staff (as well as detailed performance
indicators to their managers). This has resulted in a 97%
increase in "perfect calls" (as measured by our team covering
every point correctly before hanging up) in January '25 alone.
But that's certainly not all, and is really just a preview of
much more impactful projects underway:
- We are planning to add "Concierge everywhere",
transforming NewDot's chat-first design into an AI-first
experience. If you have a question or want to make a change on
basically anything, just ask Concierge in the chat attached to that
thing – be that changing a workspace setting, asking about a
particular employee's spending patterns, performing a flux analysis
across multiple accounting periods, or just fixing an expense
violation in natural text. Yes, Expensify Chat can be used like
Slack to collaborate with co-workers. But it's better to think of
it like ChatGPT: New Expensify is a tool for "chatting" with
Concierge and your colleagues, right in the context of what you're
analyzing.
- We are working on integrating artificial engineers into
our development team. Early work on this was recently published by
OpenAI, which has selected the "paid open source" contributor
program behind the official Expensify app as the basis of its
SWE-Lancer coding benchmark. This benchmark evaluates how many of
Expensify's real-world, paid freelance projects can be successfully
implemented using best-of-breed LLMs. We are betting our unique
corporate structure will enable us to seamlessly integrate GenAI
engineering on a meaningful scale, just like we've already done
with our global network of human freelance engineers.
Granted, it's tough to talk about AI because it is so cliche and
noisy, with everyone clamoring to outdo each other with ever more
grandiose claims. It's hard to say anything without earning eye
rolls in return. But make no mistake:
Expensify is gunning for AI supremacy in fintech. And I
think we are better positioned than any competitor to achieve
it.
That might sound like wishful thinking, which is why our
midwestern sensibilities make us shy to talk about it. But that's
the plan, and we feel very, very proud of the progress made down
that path in the last year – and super excited about the years to
come. Thank you for coming along with us on this journey. It's been
quite a ride!
-david
Founder and CEO of Expensify
Financial
Fourth Quarter 2024 Highlights
- Revenue was $37.0 million, an increase of 5% compared to the
same period last year.
- Generated $7.4 million of cash from operating activities.
- Free cash flow was $6.3 million.
- Net loss was $1.3 million, compared to $7.2 million for the
same period last year.
- Non-GAAP net income was $8.7 million.
- Adjusted EBITDA was $12.4 million.
- Interchange derived from the Expensify Card grew to $5.1
million, an increase of 62% compared to the same period last
year.
- See Financial Outlook section for Free Cash Flow guidance for
fiscal year ending December 31, 2025.
Full Year Fiscal 2024 Highlights
- Revenue was $139.2 million, a decrease of 8% compared to the
prior year.
- Generated $23.9 million of cash from operating activities.
- Free cash flow was $23.9 million.
- Net loss was $10.1 million, compared to $41.5 million for the
prior year.
- Non-GAAP net income was $23.5 million.
- Adjusted EBITDA was $39.4 million.
- Interchange derived from the Expensify Card grew to $17.2
million, an increase of 54% compared to the prior year.
Business
Fourth Quarter 2024 Highlights
- Paid members - Paid members were 687,000, a decrease of
4% from the same period last year, however a slight increase
compared to Q3 2024's paid members of 684,000.
- Expanded AI Support - expanded enterprise client
relationship with OpenAI to provide 80% of tier 1 support through
AI driven responses.
- Expensify Travel - The company launched its travel
product, adding fee-based and transactional revenue opportunities
to the business.
2024 Highlights
- Debt reduction - The company reduced its debt by $22.7
million in 2024.
- Share purchases - The company’s employees purchased $4.1
million worth of Class A common stock via the company’s Stock
Purchase and Matching Plan in 2024.
- Expensify Card migration - The company completed its
migration to its new card program with substantially all Expensify
Card spend now under the new program.
Financial Outlook
Expensify's outlook statements are based on current estimates,
expectations and assumptions and are not a guarantee of future
performance. The following statements are forward-looking and
actual results could differ materially depending on market
conditions and the factors set forth under “Forward-Looking
Statements” below. There can be no assurance that the Company will
achieve the results expressed by this guidance.
Free Cash Flow
Expensify estimates Free Cash Flow of $16.0 million - $20.0
million for the fiscal year ending December 31, 2025.
The Company does not provide a reconciliation for free cash flow
estimates on a forward-looking basis because it is unable, without
making unreasonable efforts, to provide a meaningful or reasonably
accurate calculation or estimation of net cash provided by
operating activities and certain reconciling items on a
forward-looking basis, which could be significant to the Company's
results.
Stock Based Compensation
An estimate of expected stock-based compensation for the next
four fiscal quarters is as follows, which is driven primarily by
the pre-IPO grant of RSUs issued to all employees (which vest
quarterly over eight years with approximately four years
remaining).
Est. stock-based compensation (millions)
Q1 2025
Q2 2025
Q3 2025
Q4 2025
Low
High
Low
High
Low
High
Low
High
Cost of revenue, net
$
2.7
$
3.4
$
2.4
$
3.1
$
2.4
$
3.1
$
2.3
$
3.0
Research and development
2.4
3.1
2.2
2.9
2.2
2.9
2.1
2.8
General and administrative
1.3
1.7
1.2
1.6
1.1
1.5
1.1
1.5
Sales and marketing
0.5
0.7
0.5
0.7
0.5
0.7
0.5
0.7
Total
$
6.9
$
8.9
$
6.3
$
8.3
$
6.2
$
8.2
$
6.0
$
8.0
Availability of Information on
Expensify’s Website
Investors and others should note that Expensify routinely
announces material information to investors and the marketplace
using SEC filings, press releases, public conference calls,
webcasts and the Expensify Investor Relations website at
https://ir.expensify.com. While not all of the information that the
Company posts to its Investor Relations website is of a material
nature, some information could be deemed to be material.
Accordingly, the Company encourages investors, the media and others
interested in Expensify to review the information that it shares on
its Investor Relations website.
Conference Call
Expensify will host a video call to discuss the financial
results and business highlights at 2:00 p.m. Pacific Time today. An
investor presentation and the video call information is available
on Expensify’s Investor Relations website at
https://ir.expensify.com. A replay of the call will be available on
the site for three months.
Non-GAAP Financial
Measures
In addition to financial measures prepared in accordance with
U.S. generally accepted accounting principles (“GAAP”), we provide
certain non-GAAP financial measures, including adjusted EBITDA,
non-GAAP net income, and free cash flow.
We believe our non-GAAP financial measures are useful in
evaluating our business, measuring our performance, identifying
trends affecting our business, formulating business plans and
making strategic decisions. Accordingly, we believe that these
non-GAAP financial measures provide useful information to investors
and others in understanding and evaluating our results of
operations in the same manner as our management team. These
non-GAAP financial measures are presented for supplemental
informational purposes only, should not be considered a substitute
for financial information presented in accordance with GAAP, and
may be different from similarly titled metrics or measures
presented by other companies. Non-GAAP financial measures have
limitations as analytical tools and should not be considered in
isolation or as substitutes for financial information presented
under GAAP. There are a number of limitations related to the use of
non-GAAP financial measures versus comparable financial measures
determined under GAAP. For example, other companies in our industry
may calculate these non-GAAP financial measures differently or may
use other measures to evaluate their performance. All of these
limitations could reduce the usefulness of these non-GAAP financial
measures as analytical tools. Investors are encouraged to review
the related GAAP financial measures and the reconciliations of
these non-GAAP financial measures to their most directly comparable
GAAP financial measures and to not rely on any single financial
measure to evaluate our business. A reconciliation of each non-GAAP
financial measure to the most directly comparable financial measure
stated in accordance with GAAP is at the end of this press
release.
Adjusted EBITDA. We define adjusted EBITDA as net loss
from operations excluding provision for income taxes, interest and
other expenses, net, depreciation and amortization and stock-based
compensation.
Non-GAAP net income. We define Non-GAAP net income as net
loss from operations excluding stock-based compensation.
Free cash flow. We define Free cash flow as net cash
provided by operating activities excluding changes in settlement
assets and settlement liabilities, which represent funds held for
customers and customer funds in transit, respectively, reduced by
the purchases of property and equipment and software development
costs.
The tables at the end of the Consolidated Financial Statements
provide reconciliations to the most directly comparable GAAP
financial measure to each of these non-GAAP financial measures.
Forward-Looking
Statements
Forward-looking statements in this press release, or made during
the earnings call, which are not historical facts, are
forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1955. These statements include
statements regarding our strategy, future financial condition,
future operations, future cash flow, projected costs, prospects,
plans, objectives of management and expected market growth, product
developments and their potential impact and our stock-based
compensation estimates and involve known and unknown risks that are
difficult to predict. As a result, our actual results, performance
or achievements may differ materially from those expressed or
implied by these forward-looking statements. In some cases, you can
identify forward-looking statements because they contain words such
as “may,” “will,” “shall,” “should,” “expects,” “plans,”
“anticipates,” “could,” “intends,” “target,” “projects,”
“contemplates,” “believes,” “estimates,” “predicts,” “potential,”
“goal,” “ambition,” “objective,” “seeks,” “outlook,” or “continue”
or the negative of these words or other similar terms or
expressions that concern our expectations, strategy, plans, or
intentions. Such forward-looking statements are necessarily based
upon estimates and assumptions that, while considered reasonable by
us and our management, are inherently uncertain. Factors that may
cause actual results to differ materially from current expectations
include, but are not limited to: the impact on inflation on us and
our members; our borrowing costs have and may continue to increase
as a result of increases in interest rates; our expectations
regarding our financial performance and future operating
performance; our ability to attract and retain members, expand
usage of our platform, sell subscriptions to our platform and
convert individuals and organizations into paying customers; the
timing and success of new features, integrations, capabilities and
enhancements by us, or by competitors to their products, or any
other changes in the competitive landscape of our market; the
amount and timing of operating expenses and capital expenditures
that we may incur to maintain and expand our business and
operations to remain competitive; the sufficiency of our cash, cash
equivalents and investments to meet our liquidity needs; our
ability to make required payments under and to comply with the
various requirements of our current and future indebtedness; our
cash flows, the prevailing stock prices, general economic and
market conditions and other considerations that could affect the
specific timing, price and size of repurchases under our stock
repurchase program or our ability to fund any stock repurchases;
geopolitical tensions, including the war in Ukraine and the
conflict in Israel, Gaza and surrounding areas; our ability to
effectively manage our exposure to fluctuations in foreign currency
exchange rates; the expenses associated with being a public
company; the size of our addressable markets, market share and
market trends; anticipated trends, developments and challenges in
our industry, business and the highly competitive markets in which
we operate; any adverse impact on our business operations as a
result of using artificial intelligence or other machine learning
technologies in our services; our expectations regarding our income
tax liabilities and the adequacy of our reserves; our ability to
effectively manage our growth and expand our infrastructure and
maintain our corporate culture; our ability to identify, recruit
and retain skilled personnel, including key members of senior
management; the safety, affordability and convenience of our
platform and our offerings; our ability to successfully defend
litigation brought against us; our ability to successfully
identify, manage and integrate any existing and potential
acquisitions of businesses, talent, technologies or intellectual
property; general economic conditions in either domestic or
international markets, and geopolitical uncertainty and
instability, and their effects on software spending; our
protections against security breaches, technical difficulties, or
interruptions to our platform; our ability to maintain, protect and
enhance our intellectual property; and other risks discussed in our
filings with the SEC. All forward-looking statements attributable
to us or persons acting on our behalf are expressly qualified in
their entirety by the cautionary statements set forth above. We
caution you not to place undue reliance on any forward-looking
statements, which are made only as of the date of this press
release. We do not undertake or assume any obligation to update
publicly any of these forward-looking statements to reflect actual
results, new information or future events, changes in assumptions
or changes in other factors affecting forward-looking statements,
except to the extent required by applicable law. If we update one
or more forward-looking statements, no inference should be drawn
that we will make additional updates with respect to those or other
forward-looking statements.
About Expensify
Expensify helps 15 million people worldwide track expenses, book
travel, reimburse employees, manage corporate cards, send invoices,
and pay bills—all in one place. Whether you're self-employed,
running a small business, managing a team, or overseeing global
finances, let Expensify handle your travel and expense, at the
speed of chat.
Expensify, Inc.
Consolidated Balance
Sheets
(unaudited, in thousands, except
share and per share data)
As of December 31,
2024
2023
Assets
Cash and cash equivalents
$
48,772
$
47,510
Accounts receivable, net
12,701
13,834
Settlement assets, net
42,406
39,261
Prepaid expenses
12,089
5,649
Other current assets
20,908
30,978
Total current assets
136,876
137,232
Capitalized software, net
16,232
12,494
Property and equipment, net
13,621
14,372
Lease right-of-use assets
5,441
6,435
Deferred tax assets, net
499
457
Other assets
1,011
5,794
Total assets
$
173,680
$
176,784
Liabilities and stockholders'
equity
Accounts payable
$
196
$
1,425
Accrued expenses and other liabilities
8,240
9,390
Borrowings under line of credit
—
15,000
Current portion of long-term debt, net of
original issue discount and debt issuance costs
—
7,655
Lease liabilities, current
729
432
Settlement liabilities
28,845
33,990
Total current liabilities
38,010
67,892
Lease liabilities, non-current
5,738
6,467
Other liabilities
1,689
1,681
Total liabilities
45,437
76,040
Commitments and contingencies (Note
12)
Stockholders' equity:
Preferred stock, par value $0.0001;
10,000,000 shares of preferred stock authorized as of December 31,
2024 and 2023, respectively; no shares of preferred stock issued
and outstanding as of December 31, 2024 and 2023
—
—
Common stock, par value $0.0001;
1,000,000,000 shares of Class A common stock authorized as of
December 31, 2024 and 2023; 79,471,414 and 70,569,815 shares of
Class A common stock issued and outstanding as of December 31, 2024
and 2023, respectively; 21,871,197 and 24,994,989 shares of LT10
common stock authorized as of December 31, 2024 and 2023,
respectively; 4,209,827 and 7,333,619 shares of LT10 common stock
issued and outstanding as of December 31, 2024 and 2023,
respectively; 24,967,114 and 24,998,941 shares of LT50 common stock
authorized as of December 31, 2024 and 2023, respectively;
7,695,524 and 7,321,894 shares of LT50 common stock issued and
outstanding as of December 31, 2024 and 2023, respectively
9
8
Additional paid-in capital
279,062
241,509
Accumulated deficit
(150,828
)
(140,773
)
Total stockholders' equity
128,243
100,744
Total liabilities and stockholders'
equity
$
173,680
$
176,784
Expensify, Inc.
Consolidated Statements of
Operations
(unaudited, in thousands, except
share and per share data)
Three Months Ended December
31,
Year ended December
31,
2024
2023
2024
2023
Revenue
$
37,004
$
35,208
$
139,236
$
150,687
Cost of revenue, net(1)
18,148
16,508
64,239
66,888
Gross margin
18,856
18,700
74,997
83,799
Operating expenses:
Research and development(1)
6,702
6,249
24,638
23,368
General and administrative(1)
8,622
10,842
38,382
49,228
Sales and marketing(1)
3,067
7,595
12,797
44,352
Total operating expenses
18,391
24,686
75,817
116,948
Income (loss) from operations
465
(5,986
)
(820
)
(33,149
)
Interest and other expenses, net
(539
)
(169
)
(1,572
)
(5,327
)
Loss before income taxes
(74
)
(6,155
)
(2,392
)
(38,476
)
Provision for income taxes
(1,238
)
(1,049
)
(7,663
)
(2,980
)
Net loss
$
(1,312
)
$
(7,204
)
$
(10,055
)
$
(41,456
)
Net loss per share:
Basic and diluted
$
(0.01
)
$
(0.09
)
$
(0.12
)
$
(0.50
)
Weighted average shares of common stock
used to compute net loss per share:
Basic and diluted
89,577,172
83,703,085
87,380,708
82,493,226
(1) Includes stock-based compensation
expense as follows:
Three Months Ended December
31,
Year ended December
31,
2024
2023
2024
2023
Cost of revenue, net
$
3,845
$
3,650
$
12,506
$
13,868
Research and development
3,476
3,308
11,900
10,870
General and administrative
1,850
2,290
6,815
9,842
Sales and marketing
831
1,352
2,316
6,632
Total stock-based compensation expense
$
10,002
$
10,600
$
33,537
$
41,212
Expensify, Inc.
Consolidated Statements of
Cash Flows
(unaudited, in thousands)
Year Ended December
31,
2024
2023
Cash flows from operating activities:
Net loss
$
(10,055
)
$
(41,456
)
Adjustments to reconcile net loss to cash
provided by operating activities:
Depreciation and amortization
6,814
5,164
Reduction of operating lease right-of-use
assets
547
614
Loss on impairment, receivables and sale
or disposal of equipment
727
923
Stock-based compensation
33,537
41,212
Amortization of original issue discount
and debt issuance costs
54
257
Deferred tax assets
(42
)
(113
)
Changes in assets and liabilities:
Accounts receivable, net
704
2,219
Settlement assets, net
(2,469
)
(6,398
)
Prepaid expenses
(1,490
)
3,176
Other current assets
2,341
(561
)
Other assets
(167
)
(5,130
)
Accounts payable
(1,091
)
228
Accrued expenses and other liabilities
(404
)
906
Operating lease liabilities
8
(200
)
Settlement liabilities
(5,145
)
108
Other liabilities
8
610
Net cash provided by operating
activities
23,877
1,559
Cash flows from investing activities:
Purchase of property and equipment
—
(1,384
)
Software development costs
(7,628
)
(5,910
)
Net cash used in investing activities
(7,628
)
(7,294
)
Cash flows from financing activities:
Principal payments of finance leases
(129
)
(513
)
Principal payments of term loan
(22,671
)
(44,587
)
Repurchases of early exercises of common
stock
(35
)
(17
)
Proceeds from common stock purchased under
Matching Plan
4,091
4,255
Proceeds from issuance of common stock on
exercise of stock options
431
311
Payments for debt issuance costs
(71
)
—
Payments for employee taxes withheld from
stock-based awards
(2,179
)
(1,766
)
Repurchase and retirement of common
stock
(1,510
)
(3,000
)
Net cash used in financing activities
(22,073
)
(45,317
)
Net decrease in cash and cash equivalents
and restricted cash
(5,824
)
(51,052
)
Cash and cash equivalents and restricted
cash, beginning of period
96,658
147,710
Cash and cash equivalents and restricted
cash, end of period
$
90,834
$
96,658
Supplemental disclosure of cash flow
information:
Cash paid for interest
$
1,362
$
5,936
Cash paid for income taxes
$
5,072
$
3,785
Noncash investing and financing items:
Stock-based compensation capitalized as
software development costs
$
2,688
$
3,126
Purchases of property and equipment and
capitalized software in accounts payable and accrued expenses
$
37
$
390
Right-of-use assets acquired through
operating leases
$
—
$
6,402
Right-of-use assets acquired through
finance leases
$
—
$
409
Cashless exercise of stock options
335
—
Reconciliation of cash and cash
equivalents and restricted cash to the Consolidated Balance
Sheets:
Cash and cash equivalents
$
48,772
$
47,510
Restricted cash included in other current
assets
19,980
27,742
Restricted cash included in settlement
assets, net
22,082
21,406
Total cash and cash equivalents and
restricted cash
$
90,834
$
96,658
Expensify, Inc.
Reconciliation of GAAP to
Non-GAAP Financial Measures
(unaudited, in thousands, except
percentages)
Adjusted EBITDA and Adjusted EBITDA
Margin
Three Months Ended December
31,
Year ended December
31,
2024
2023
2024
2023
Net loss
$
(1,312
)
$
(7,204
)
$
(10,055
)
$
(41,456
)
Net loss margin
(4
)%
(20
)%
(7
)%
(28
)%
Add:
Provision for income taxes
1,238
1,049
7,663
2,980
Interest and other expenses, net
539
169
1,572
5,327
Depreciation and amortization
1,923
1,240
6,655
5,111
Stock-based compensation expense
10,002
10,600
33,537
41,212
Adjusted EBITDA
$
12,390
$
5,854
$
39,372
$
13,174
Adjusted EBITDA margin
33
%
17
%
28
%
9
%
Non-GAAP Net Income and Non-GAAP Net
Income Margin
Three Months Ended December
31,
Year ended December
31,
2024
2023
2024
2023
Net loss
$
(1,312
)
$
(7,204
)
$
(10,055
)
$
(41,456
)
Net loss margin
(4
)%
(20
)%
(7
)%
(28
)%
Add:
Stock-based compensation expense
10,002
10,600
33,537
41,212
Non-GAAP net income (loss)
$
8,690
$
3,396
$
23,482
$
(244
)
Non-GAAP net income (loss) margin
23
%
10
%
17
%
—
%
Adjusted Operating Cash Flow and Free Cash
Flow
Three Months Ended December
31,
Year ended December
31,
2024
2023
2024
2023
Net cash provided by (used in) operating
activities
$
7,402
$
(543
)
$
23,877
$
1,559
Operating cash flow margin
20
%
(2
)%
17
%
1
%
(Increase) decrease in changes in assets
and liabilities:
Settlement assets
(10,733
)
(2,983
)
2,469
6,398
Settlement liabilities
10,534
2,343
5,145
(108
)
Adjusted operating cash flow
7,203
(1,183
)
31,491
7,849
Less:
Purchases of property and equipment
—
(281
)
—
(1,384
)
Software development costs
(929
)
(2,180
)
(7,628
)
(5,910
)
Free cash flow
$
6,274
$
(3,644
)
$
23,863
$
555
Free cash flow margin
17
%
(10
)%
17
%
—
%
View source
version on businesswire.com: https://www.businesswire.com/news/home/20250227063322/en/
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investors@expensify.com
Press Contact James Dean press@expensify.com
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