Industry expert joins the company to help
businesses create personalized, AI-driven customer experiences that
transform how they connect and engage consumers across all
communication channels
NEW
YORK, Dec. 17, 2024 /PRNewswire/ -- LivePerson
(Nasdaq: LPSN), a leading provider of trusted enterprise
conversational AI and outcome-driven digital transformation, today
announced that Christopher Mina will
be joining the company as Chief Technology & Product Officer.
In this role, Mina will set LivePerson's product vision and oversee
the company's engineering and product operations to enhance
customer experience and accelerate innovation.
Mina comes to LivePerson from Vonage, where he guided product,
business strategy, and execution for the Global Apps business,
which included UCaaS, CCaaS, and Conversational AI. Before that,
Mina was Head of Voice and VP of Product and Engineering at
LivePerson where he led LivePerson's voice initiatives, including
the acquisition of Tenfold, Voicebase, AI Foundation, and delivered
Voice AI. Prior to that, he was Director of Engineering and Product
at RingCentral.
"As an expert in digital, CCaaS and conversational AI
communication platforms, Chris brings a strategic vision for
leveraging AI throughout all voice and digital communication
channels, creating value across the entire customer journey. I'm
confident his background and experience will energize our customers
as they think about the future of personalized customer
experiences" said John Sabino, Chief
Executive Officer. "Additionally, his deep background guiding
global enterprise brands through digital transformations at scale
makes him uniquely suited to drive LivePerson's technology forward,
having focused heavily on delivering highly available, high
transactional volume enterprise software."
"LivePerson's extensive digital experience combined with
best-of-breed systems and AI technologies are driving meaningful
outcomes for customers," said Mina. "I'm excited to rejoin
LivePerson to guide our product strategy and continue unlocking
value for our customers as they seek to engage with consumers in
more meaningful and connected ways across all voice and digital
touchpoints."
Visit www.liveperson.com to see how enterprises benefit
from LivePerson's digital expertise, framework for transformation,
and cutting-edge AI technology.
About LivePerson, Inc.
LivePerson (NASDAQ: LPSN)
is a leader in trusted enterprise conversational AI and digital
transformation. The world's leading brands — including HSBC,
Chipotle, and Virgin Media — use our award-winning Conversational
Cloud platform to connect with millions of consumers. We power
nearly a billion conversational interactions every month, providing
uniquely rich data analytics and safety tools to unlock the power
of conversational AI for better business outcomes. Fast Company
named LivePerson the #1 Most Innovative AI Company in the world.
Learn more at liveperson.com.
Forward-Looking Statements
Statements in this press
release regarding LivePerson that are not historical facts are
forward-looking statements and are being made pursuant to the safe
harbor provisions of the Private Securities Litigation Reform Act
of 1995. Forward-looking statements are subject to risks and
uncertainties, and actual events or results may differ materially
from our expectations. Some of the factors that could cause events
or results to differ from our expectations include, without
limitation, our ability to execute on and deliver our current
business, sales, go-to-market and product plans and goals, and the
other factors described in the "Risk Factors" sections of our
Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on
March 4, 2024, our Quarterly Report
on Form 10-Q for the quarter ended March 31,
2024, filed with the SEC on May
10, 2024, our Quarterly Report on Form 10-Q for the
quarter ended June 30, 2024, filed
with the SEC on August 7, 2024, and
our Quarterly Report on Form 10-Q for the quarter ended
September 30, 2024, filed with the
SEC on November 8, 2024. Readers are
cautioned not to place undue reliance on these forward-looking
statements, which speak only as of their dates.
Media Contact:
Riah Lawry
pr@liveperson.com
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SOURCE LivePerson, Inc.