Health Net Assisting Members During State of
Emergency
SACRAMENTO, Calif., Jan. 8, 2025
/PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in
Los Angeles and Ventura Counties, Health Net, one of
California's most experienced
Medi-Cal managed care health plans and company of Centene
Corporation (NYSE: CNC), is providing special assistance to
members affected by the Palisades Fire and windstorm conditions.
Health Net is committed to ensuring its members have uninterrupted
access to essential prescription medications, critical Health Net
information and healthcare services.
Prescription Information
- During the duration of the State of Emergency, members in
Los Angeles and Ventura Counties affected by the Palisades
Fire and windstorm conditions can obtain an emergency supply of
medication from the drug store where they originally filled their
prescription.
- If a member's drug store is closed, they can call Health Net
at 1-800-400-8987 for assistance.
Help with Coping
Health Net members have access to
Health Net Behavioral Health Services for coping support including
referrals to mental health counselors, local services and phone
consultations. These services support members coping with grief,
stress or trauma related to the Palisades Fire and windstorm
conditions. Health Net Behavioral Health is available for crisis
support 24 hours a day, seven days a week at 1-800-675-6110 (TTY:
711).
Video Medical Appointments
If members cannot reach
their primary care provider during a declared State of Emergency,
Health Net provides access to telehealth services at no cost. To
make an appointment, members can refer to their Health Net ID card
for more information on accessing telehealth services. Members can
also find this information by registering with and logging on
to HealthNet.com.
Information for Healthcare
Providers
Doctors and nurse practitioners can call Health
Net at 1-800-641-7761 for help with:
- Emergency prescription refill guidelines.
- Escalating approvals to reduce approval turnaround times.
- Approval for out-of-network treatments when in-network
resources are unavailable.
Other Important Information
Depending on how long the
members need additional assistance, Health Net may take additional
steps to ensure its members have access to necessary healthcare
services.
About Health Net
Founded in California more than 45 years ago, Health Net,
a company of Centene Corporation, believes that every person
deserves a safety net for their health, regardless of age, income,
employment status or current state of health. Today, we provide
health plans for individuals, families, businesses of every size
and people who qualify for Medi-Cal or Medicare. With more than
90,000 of our network providers, Health Net serves more than three
million members across the state. We also offer access to substance
abuse programs, behavioral health services, employee assistance
programs and managed healthcare products related to prescription
drugs. We make these health plans and services available through
Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance
Company and Health Net Community Solutions, Inc. These entities are
wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a
leading healthcare enterprise committed to transforming the health
of the communities we serve, one person at a time. Health Net and
Centene employ more than 5,700 people in California who work at one of five regional
Talent Hub offices. For more information, visit
www.HealthNet.com.
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SOURCE Health Net
