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New Capabilities Enable Lean IT by Strengthening Transaction Visibility for Proactive Problem Avoidance, Accelerated Problem Resolution and Increased Operational Efficiency ISLANDIA, N.Y., April 27 /PRNewswire-FirstCall/ -- CA, Inc. (NASDAQ:CA) today announced a new version of its market-leading* CA Wily Application Performance Management (APM) solution, used by more than 1200 customers worldwide for real-time monitoring of over five billion transactions a day in the most demanding, mission critical IT environments. The solution includes new features that improve visibility and control over revenue-generating Web applications, and is one of 13 new and enhanced products announced today by CA that help CIOs achieve Lean IT by reducing waste, increasing productivity and improving the customer experience. (Photo: http://www.newscom.com/cgi-bin/prnh/20090427/NY05252 ) The new version of CA Wily APM, which includes CA Wily Introscope(R) and CA Wily Customer Experience Manager(TM), provides greater insight into transactions as they cross complex, heterogeneous platforms and middleware layers in large environments. A visual map provides easy-to-understand views of transactions, greatly simplifying problem identification, and helps avoid many issues altogether. Extensive transaction tracing across platforms and Real-Time Transaction Monitoring (RTTM) provides IT operations and business process owners with greater visibility into the actual end-user experience as the transaction is executing. This real-time insight enables the business to more effectively manage Service Level Agreements (SLAs) and helps ensure high-value transactions receive the highest possible priority. "CA Wily APM helps large organizations with highly complex and distributed infrastructures maximize revenue by monitoring the performance and availability of key Web applications," said Chris Cook, corporate senior vice president and general manager of CA's Application Performance Management business unit. "This release provides even broader end-to-end visibility of transactions, enabling customers to more readily address issues before they affect end-user service quality." "We've had much success using CA Wily Introscope to assure the availability of key applications," said Todd Parson, lead IT system analyst, Business Process Management Infrastructure, Principal Financial Group. "We were very involved in the development and Beta process for CA Wily Introscope 8.1 and received the opportunity to provide our input and direction. We're looking forward to using the new SOA visualization and heterogeneous SOA triage and diagnostics features to manage our IBM(R) WebSphere(R) Process Server environment and other SOA initiatives." Key New Features of CA Wily APM The following new features of CA Wily APM help deliver the agility IT organizations require to adapt to both evolving application infrastructure environments and new business processes. -- Business-Centric Measurement: Custom business dashboards show real-time health of an application, including how end-user service quality is impacting the bottom line. This provides customers deeper insight into how end-user satisfaction is affecting the business. -- Enhanced Visualization and Triage of SOA Transactions: New graphical visualization capabilities automatically show dependencies of services within an SOA environment. A real-time SOA dashboard shows health check information, enabling Application Support Managers to grasp complex environments in a visual manner to improve problem triage and resolution processes. -- Enhanced MQ Support: Increased visibility for MQ environments enables customers to rapidly understand how MQ performance impacts the application. This enables customers to quickly identify and solve performance problems that are caused by MQ from Servlet all the way to the Queue Manager, extending cross-process transaction tracing to critical MQ components. The solution also monitors MQ over customers' secure channels. This extends MQ monitoring to environments where customers have limited access to the MQ system for security reasons. -- Visibility into More Application Environments: New functionality enables transaction monitoring for even more infrastructure components by providing visibility into: -- SOA middleware platforms like Oracle(R) Enterprise Service Bus (ESB) and IBM WebSphere Process Server -- Databases through CA Insight(TM) Database Performance Monitor for Distributed Databases -- Citrix and Oracle(R) Forms through integration with CA eHealth(R) Performance Manager "Given high expectations for 24x7 access and fast response, the complex environments that support revenue-generating applications must be proactively managed to ensure service levels are consistently met and maintained," said Will Cappelli, research vice president, Gartner, Inc. "This requires the greatest possible transaction visibility across today's complex infrastructures and services." CA Services has launched two new Application Performance Management services offerings to support the CA Wily Application Performance Management solution. Application Performance Management (APM) Rapid Implementation helps get customers up and running quickly, with defined and measurable results delivered in as little as 15 to 45 days. APM Solution Implementation is a customizable and flexible offering to address customers' specific business requirements and IT environments. Both help lower risk and accelerate time-to-value based on CA Services' proven deployment methodologies and best practices. Visit CA to learn more about this new version of CA Wily APM and the other CA EITM solutions announced today to power Lean IT. *Forrester, "Market Overview: The Application Performance Management Market," by Jean-Pierre Garbani, October 17, 2008. (Logo: http://www.newscom.com/cgi-bin/prnh/20090402/NYTH500LOGO ) About CA CA (NASDAQ:CA) is the world's leading independent IT management software company. With CA's Enterprise IT Management (EITM) vision and expertise, organizations can more effectively govern, manage and secure IT to optimize business performance and sustain competitive advantage. For more information, visit http://www.ca.com/. Subscribe to CA -- CA Newsletters -- CA Press Releases -- CA YouTube Channel -- CA Podcasts -- CA Blogs -- CAWilyAPM Twitter Trademarks Copyright (C) 2009 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. IBM and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. All other trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. Nothing herein (i) affects the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amends any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described herein remain at CA's sole discretion. Press Contacts David Resnic CA, Inc. Phone: (508) 628-8426 http://www.newscom.com/cgi-bin/prnh/20090427/NY05252 http://www.newscom.com/cgi-bin/prnh/20090402/NYTH500LOGO http://photoarchive.ap.org/ DATASOURCE: CA CONTACT: David Resnic of CA, Inc., +1-508-628-8426, Web Site: http://ca.com/

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