NICE is Named Winner for its Impact on the CRM Market for the Second Time by CRM Watchlist
19 Février 2016 - 1:00PM
Business Wire
This year’s prestigious award recognizes NICE
as one of the most influential CRM companies in the industry with
its Customer Experience Analytics offering
NICE Systems (NASDAQ: NICE) announced that it has been
selected for the second consecutive year to the CRM Watchlist, an
impact award that highlights the most influential CRM companies in
the industry.
NICE was selected based on a set of 12 stated criteria and
additional information-gathering by analyst and influencer Paul
Greenberg, who runs the Watchlist.
“This year we had the most candidates ever for the Watchlist
Award, with 131 companies that applied,” said Greenberg. “In order
to win, companies had to be well rounded, with financial stability,
solid management, excellent products and services, and a strong
partner ecosystem to help sustain its efforts. Additionally,
companies had to demonstrate they had a clear vision and mission
and clear-cut strategies to engage external forces, including
customers, analysts, journalists and prospects.”
This year, NICE was recognized for its Customer Experience
Analytics (CEA) offering, a unique combination of technologies that
provide contact reasoning, journey mapping, sequencing and
predicative analytics, which enable customers to connect the dots
and reveal impactful trends, and maps out every touch point and
every turn within their unique journeys.
“It is clear that more and more organizations understand the
importance of viewing their customers’ journeys holistically,” said
Miki Migdal, President, NICE Enterprise Product Group. “The ability
to connect the dots between each step allows organizations to be
prepared for every interaction and to proactively address customer
issues before they arise. This enables businesses to consistently
deliver the best experience, increasing customer satisfaction and
loyalty, as well as revenue.”
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of
enterprise software solutions that empower organizations to make
smarter decisions based on advanced analytics of structured and
unstructured data. NICE solutions help the world’s largest
organizations deliver better customer service, ensure compliance,
combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 80 of the Fortune 100
companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Systems. All other marks are
trademarks of their respective owners. For a full list of NICE
Systems' marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements:
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statement by
Mr. Migdal, are based on the current beliefs, expectations and
assumptions of the management of NICE-Systems Ltd. (the Company).
In some cases, such forward-looking statements can be identified by
terms such as believe, expect, may, will, intend, project, plan,
estimate or similar words. Forward-looking statements are subject
to a number of risks and uncertainties that could cause the actual
results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base
(particularly financial services firms) potentially impacting our
business and financial condition; competition; changes in
technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards
on the Company and our products. For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities
and Exchange Commission, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: http://www.businesswire.com/news/home/20160219005147/en/
NICE SystemsCorporate Media ContactErik Snider, +1
877-245-7448erik.snider@nice.comorInvestorsMarty Cohen, +1
212-574-3635 (ET)ir@nice.comorYisca Erez, +972 9 775 3798
(CET)ir@nice.com
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