Dizzion Joins NICE inContact DEVone Program to Provide Virtual Desktop Application on CXexchange Marketplace
03 Novembre 2017 - 3:22PM
Business Wire
Dizzion’s Cloud Desktop-as-a-Service Offers
Easy Data Access for Remote Contact Center Agents for CXone
Users
NICE inContact (Nasdaq:NICE) today announced that
Dizzion, a Desktop-as-a-Service (DaaS) and end user computing
solutions provider, is part of the DEVone development program and
provides virtual desktops on CXexchange, the most extensive
technology ecosystem currently available in the customer experience
market. Products available on the CXexchange marketplace are
designed to integrate with NICE inContact CXone™, the world’s No. 1
cloud customer experience platform.
Dizzion provides virtual desktops and other cloud solutions such
as application streaming and cloud storage that extends CXone with
the ability to offer enhanced desktop applications and data access
from any device, anywhere, while also increasing data and endpoint
security.
NICE inContact CXone empowers organizations to provide an
exceptional customer experience by acting smarter and responding
faster to ever-changing consumer expectations. To meet the needs of
organizations of all sizes, CXone combines best-in-class
Omnichannel Routing, Workforce Optimization, Analytics, Automation
and Artificial Intelligence—all on an Open Cloud Foundation.
NICE inContact customers will benefit from Dizzion’s cloud
desktops by enabling:
- Easy application and data access for
remote agents and BYOD programs
- Enhanced security by keeping sensitive
data off vulnerable endpoints
- Faster, more affordable scaling to meet
seasonal demand
Dizzion’s cloud desktops are ideal for contact centers, remote
working environments, distributed workforces and organizations with
stringent security and compliance requirements.
“Dizzion is excited for this partnership with NICE and inContact
and being part of CXexchange,” said Steve Prather, CEO of Dizzion.
“Our technology helps customers more easily access their business
critical applications without compromising security and is now
integrated with CXone.”
DEVone offers partners broad tools and resources to enable them
to create new applications on CXone, including extensive
documentation and support, and access to an online developer
community. Companies interested in how Dizzion’s application works
with CXone can visit CXexchange to learn more about the application
and read reviews. CXexchange is a centralized, state-of-the-art
marketplace for developers to market and sell their CXone-based
applications.
“Cloud applications can make contact center operations a lot
easier to maintain and innovate,” said Paul Jarman, CEO of NICE
inContact. “Offering a Desktop-as-a-Service capability on CXone
provides inContact users with a seamless virtual desktop
environment. We welcome Dizzion as part of the CXexchange
marketplace.”
About NICE inContactNICE (Nasdaq:NICE) is the worldwide
leading provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com
NICE inContact is the cloud contact center software leader, with
the most complete, easiest and most reliable solution to help
organizations achieve their customer experience goals. Recognized
as a market leader by Gartner, IDC, Frost & Sullivan, Ovum and
DMG, inContact continuously innovates in the cloud and is the only
provider to offer a complete solution that includes NICE inContact
CXone cloud, an expert service model and the broadest partner
ecosystem. www.incontact.com
About DizzionEstablished in 2011, Dizzion, Inc. is a
global provider of end-user computing services, including
cloud-delivered Desktops as a Service (DaaS), paired with
complementary offerings like secure endpoints, application delivery
and storage. The company is delivering the next generation of
virtual desktop solutions to meet the demands of a remote global
workforce in industries with stringent security and compliance
needs, including business process outsourcing, financial services,
healthcare and insurance. Dizzion’s mission is to enable users to
securely access applications and data from any device, anywhere
increasing mobility and productivity. To learn more about Dizzion,
visit www.dizzion.com. Follow us at @Dizzion on Twitter or visit us
on LinkedIn.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking StatementsThis press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Jarman, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: http://www.businesswire.com/news/home/20171103005520/en/
NICE inContactMedia ContactCheryl Andrus, +1 801
320 3646cheryl.andrus@incontact.comorInvestorsMarty Cohen,
+1 551 256 5354, ETir@nice.comorYisca Erez +972 9 775
3798, CETir@nice.com
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